div class="content-pay-transparency">The compensation details provided below reflect the expected pay range for this role, based on the selected compensation structure and applicable guidelines.
Certified Group is comprised of a set of specialized brands that collectively deliver laboratory testing, regulatory consulting, and certification & audit services across highly regulated industries:
- Certified Laboratories – Provides comprehensive analytical and microbiological testing, primarily supporting food, beverage, cosmetics, OTC, and dietary supplement industries.
A significant part of this role involves representing Collectors at trade shows, conventions, and drop-off events - planning and executing show strategies, leading on-site teams, and delivering standout experiences that build lasting fan loyalty. Hands-on experience attending, managing, or leading operations at trade shows, conventions, or collector events - comfort with on-site logistics, staffing, and customer-facing responsibilities in a fast-paced event environment is strongly preferred.
Santa Ana, CA30+ days ago
li>Partner with the Customer Relations Manager to collaborate in designing and delivering a seamless customer relations strategy supported by data, brand insights and technology, to deliver on a customer relations experience that is streamlined, optimized and personalized to the 'collector' experience.
Maintain adequate staffing levels for the PSA Customer Relations Representative teams in the Santa Ana, CA office to effectively handle customer cases and resolve issues in a timely manner.
li>Partner with the Customer Care Manager to collaborate in designing and delivering a seamless customer experience strategy supported by data, brand insights, and technology, to deliver on a customer service experience that is streamlined, optimized, and personalized to the 'collector' experience.
We're looking for a Senior Supervisor, PSA Customer Care to drive the operational strategy of the customer experience, with a focus on enhancing and delivering exceptional customer service at scale.
Costa Mesa, CA30+ days ago
li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Riverside, CA30+ days ago
Responsibilities include the overall operation of the HOSS, maintaining a clean and organized customer-facing area, managing operational statistics and reports, maintaining appointment software, directing student flow, escalating issues, and promoting a culture of collaboration, process improvement, active listening, and inclusion. Under the leadership of the Associate Vice Chancellor of Enrollment Services and the direct supervision of the Assistant Director of Financial Aid, Customer Service, the HOSS Supervisor significantly impacts the success of the high-volume walk-in counter and the Highlander Port.
Santa Ana, California16 days ago
li>Partner with the Customer Care Manager to collaborate in designing and delivering a seamless customer experience strategy supported by data, brand insights, and technology, to deliver on a customer service experience that is streamlined, optimized, and personalized to the ‘collector’ experience. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see ourPrivacy Notice for U.S. Applicants..
Santa Ana, California30+ days ago
li>Partner with the Customer Relations Manager to collaborate in designing and delivering a seamless customer relations strategy supported by data, brand insights and technology, to deliver on a customer relations experience that is streamlined, optimized and personalized to the ‘collector’ experience. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see ourPrivacy Notice for U.S. Applicants..
Santa Ana, CA30+ days ago
Driving added value to our customers through the talented execution of our employees and the pursuit to provide extraordinary service for our customers is what has built our company and its national reputation for integrity. Based in Northeast Ohio, AWP Safety, is a rapidly growing national safety services provider committed to protecting our customers' people, business, and time.
Orange, California29 days ago
p style="text-align:inherit"/>The hybrid Supervisor of our Customer Experience team is responsible for leading and developing a team of Customer Experience Specialists who deliver compassionate, seamless, and fully accountable service to our members. This position is part of our 365-day Customer Experience operation and is responsible for fostering a culture centered on caring connections, ownership, and first-call resolution.
In this hybrid leadership role, you will model empathy, accountability, and service excellence while driving team performance in quality, service levels, member satisfaction, retention, and employee engagement.
Santa Fe Springs, CA30+ days ago
Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.
City Of Industry, CA30+ days ago
Ability to lead group root-cause problem-solving activities andrapidly develop countermeasures Excellent interpersonal and communication skills able to effectively interact with customers as required. 76000 - 136800annual salary cash and stock awards benefitsPay offered may vary depending on multiple individualized factors including market location job-related knowledge skills and experience.
Santa Fe Springs, CA30+ days ago
This position oversees the workflow within the service center, ensures efficient use of resources, and manages the team of technicians, ensuring top-quality service is delivered to customers. The Service Shop Supervisor is responsible for the day-to-day operations, building maintenance, and overall management of the service centers shop in Romeoville, IL.
li>Proactively identify process improvements that enhance Clients' experiences and streamline warehouse and call center operations; provide a positive response to problem resolution and ensure all relevant Saddle Creek departments are appropriately involved and kept up to date. Represent and act as a liaison to work in conjunction with Managers, Supervisors, and Client Services Members to plan, develop, and implement policies/procedures for each Client to ensure facility, client service, and broad warehousing practices are followed.
Responsibilities include supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers; hiring, training, developing and evaluating the service team to ensure Cintas customers receive the highest level of customer service and product quality in the most efficient manner; driving a company-owned vehicle to and from customer sites and assisting the service team with lifting, carrying and walking in and out of customer accounts. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday.
Responsibilities include supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers; hiring, training, developing and evaluating the service team to ensure Cintas customers receive the highest level of customer service and product quality in the most efficient manner; driving a company-owned vehicle to and from customer sites and assisting the service team with lifting, carrying and walking in and out of customer accounts. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®.
City of Industry, California30+ days ago
p style="margin:0px">As a Caterpillar Dealership, Quinn Company enjoys a unique ability to be a nimble company with entrepreneurial spirit and leverage the global reach and support of a Fortune 50 company… local and global at the same time. Schedules service department work activities among technicians, monitors work for completeness and timeliness, responds to customer service scheduling needs.
City of Industry, California30+ days ago
p style="font-weight:400;font-style:normal;font-family:'noto sans display' , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'oxygen' , 'ubuntu' , 'cantarell' , 'open sans' , 'helvetica neue' , sans-serif">Associates degree or Certificate in Business/ Technical discipline and/or eight to ten years related experience and/or training; or equivalent combination of education and experience. Ensures Service Coordinators are presented with work orders that have been reviewed, ensuring that all parts and labor are captured per the technician’s service report.
Schedules service department work activities among technicians, monitors work for completeness and timeliness, responds to customer service scheduling needs. As a Caterpillar Dealership, Quinn Company enjoys a unique ability to be a nimble company with entrepreneurial spirit and leverage the global reach and support of a Fortune 50 company… local and global at the same time.
Schedules service department work activities among technicians, monitors work for completeness and timeliness, responds to customer service scheduling needs. As a Caterpillar Dealership, Quinn Company enjoys a unique ability to be a nimble company with entrepreneurial spirit and leverage the global reach and support of a Fortune 50 company… local and global at the same time.
Responsibilities include hiring, training, planning, assigning and monitoring work, coaching and performance management, rewarding and disciplining employees, addressing complaints, resolving problems, and fostering a high-accountability culture focused on member experience excellence. The Onsite Supervisor of our Customer Experience team is responsible for leading and developing a team of Customer Experience Specialists who deliver compassionate, seamless, and fully accountable service to our members.
li class="ql-indent-1">Identify and report any safety or operational issues beyond the scope of work to the customer; proactively engage with customers during technical issues, delivering exceptional service by promptly addressing concerns and quickly resolving any problems. Software: Proficient with FSM (Field Service Management) systems that manage all aspects of field operations (Estimates, Work Orders, Dispatching, Scheduling, etc.); all work is logged and processed digitally in our app from your iPhone/iPad.
p>The Managed IT Services (MITS) Field Supervisor serves as a critical leader within our Managed IT team, ensuring seamless coordination between field technicians, clients, vendors, sales teams, and management. With decades of success in office technology sales and service, we have built strong partnerships with industry-leading manufacturers including Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many others.