div class="content-pay-transparency">The compensation details provided below reflect the expected pay range for this role, based on the selected compensation structure and applicable guidelines.
Certified Group is comprised of a set of specialized brands that collectively deliver laboratory testing, regulatory consulting, and certification & audit services across highly regulated industries:
- Certified Laboratories – Provides comprehensive analytical and microbiological testing, primarily supporting food, beverage, cosmetics, OTC, and dietary supplement industries.
Long Beach, CA30+ days ago
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. The Port Services Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt, courteous and effective manner.
Responsibilities include hiring, training, planning, assigning and monitoring work, coaching and performance management, rewarding and disciplining employees, addressing complaints, resolving problems, and fostering a high-accountability culture focused on member experience excellence. The Onsite Supervisor of our Customer Experience team is responsible for leading and developing a team of Customer Experience Specialists who deliver compassionate, seamless, and fully accountable service to our members.
A significant part of this role involves representing Collectors at trade shows, conventions, and drop-off events - planning and executing show strategies, leading on-site teams, and delivering standout experiences that build lasting fan loyalty. Hands-on experience attending, managing, or leading operations at trade shows, conventions, or collector events - comfort with on-site logistics, staffing, and customer-facing responsibilities in a fast-paced event environment is strongly preferred.
Santa Ana, CA30+ days ago
li>Partner with the Customer Relations Manager to collaborate in designing and delivering a seamless customer relations strategy supported by data, brand insights and technology, to deliver on a customer relations experience that is streamlined, optimized and personalized to the 'collector' experience.
Maintain adequate staffing levels for the PSA Customer Relations Representative teams in the Santa Ana, CA office to effectively handle customer cases and resolve issues in a timely manner.
li>Partner with the Customer Care Manager to collaborate in designing and delivering a seamless customer experience strategy supported by data, brand insights, and technology, to deliver on a customer service experience that is streamlined, optimized, and personalized to the 'collector' experience.
We're looking for a Senior Supervisor, PSA Customer Care to drive the operational strategy of the customer experience, with a focus on enhancing and delivering exceptional customer service at scale.
Costa Mesa, CA30+ days ago
li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Santa Ana, CA30+ days ago
Driving added value to our customers through the talented execution of our employees and the pursuit to provide extraordinary service for our customers is what has built our company and its national reputation for integrity. Based in Northeast Ohio, AWP Safety, is a rapidly growing national safety services provider committed to protecting our customers' people, business, and time.
Responsibilities include the overall operation of the HOSS, maintaining a clean and organized customer-facing area, managing operational statistics and reports, maintaining appointment software, directing student flow, escalating issues, and promoting a culture of collaboration, process improvement, active listening, and inclusion. Under the leadership of the Associate Vice Chancellor of Enrollment Services and the direct supervision of the Assistant Director of Financial Aid, Customer Service, the HOSS Supervisor significantly impacts the success of the high-volume walk-in counter and the Highlander Port.
Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations.
With a focus on customer satisfaction, growth, retention, and teamwork, this position plays a critical role in delivering exceptional results and elevating the overall customer experience. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations.
Orange, California27 days ago
p style="text-align:inherit"/>The hybrid Supervisor of our Customer Experience team is responsible for leading and developing a team of Customer Experience Specialists who deliver compassionate, seamless, and fully accountable service to our members. This position is part of our 365-day Customer Experience operation and is responsible for fostering a culture centered on caring connections, ownership, and first-call resolution.
In this hybrid leadership role, you will model empathy, accountability, and service excellence while driving team performance in quality, service levels, member satisfaction, retention, and employee engagement.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Interacts in a good working relationship with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc. in a courteous and effective manner.
Santa Ana, California14 days ago
li>Partner with the Customer Care Manager to collaborate in designing and delivering a seamless customer experience strategy supported by data, brand insights, and technology, to deliver on a customer service experience that is streamlined, optimized, and personalized to the ‘collector’ experience. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see ourPrivacy Notice for U.S. Applicants..
Santa Ana, California30+ days ago
li>Partner with the Customer Relations Manager to collaborate in designing and delivering a seamless customer relations strategy supported by data, brand insights and technology, to deliver on a customer relations experience that is streamlined, optimized and personalized to the ‘collector’ experience. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see ourPrivacy Notice for U.S. Applicants..
The DSQS reports branch‑level operational metrics, including on‑time performance, cost per pound, linehaul utilization, and material‑handling costs, to the District Management team for consolidated reporting, analysis, root‑cause identification, and continuous improvement. Purolator International is a leading U.S. based supply chain logistics solutions provider specializing in the air and ground forwarding of express, freight and parcel shipments, customs brokerage, and fulfillment and delivery services to, from and within North America.
Hawthorne, CA30+ days ago
Demonstrated experience using data analysis and structured root cause analysis to identify trends, uncover underlying issues, quantify business impact, and drive measurable operational improvements in customer support or service operations. ITAR REQUIREMENTS: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State.
Santa Fe Springs, CA30+ days ago
This position oversees the workflow within the service center, ensures efficient use of resources, and manages the team of technicians, ensuring top-quality service is delivered to customers. The Service Shop Supervisor is responsible for the day-to-day operations, building maintenance, and overall management of the service centers shop in Romeoville, IL.
Buena Park, California14 days ago
p style="text-align:inherit"/>Note that if you are viewing this posting on an external job board (such as Indeed, LinkedIn, ZipRecruiter, etc.), unless specifically stated in the posting, the provided salary estimates may not be accurate as they are not provided by Saddle Creek. View the E-Verify Posting here.
City Of Industry, CA30+ days ago
Ability to lead group root-cause problem-solving activities andrapidly develop countermeasures Excellent interpersonal and communication skills able to effectively interact with customers as required. 76000 - 136800annual salary cash and stock awards benefitsPay offered may vary depending on multiple individualized factors including market location job-related knowledge skills and experience.
Costa Mesa, CA30+ days ago
In this role, you will provide exceptional after sales service by analyzing products, identifying the repair need and possibilities, and orchestrating all elements related to the after sales process, including the appropriate repair process, lead times, cost associated, tracking, follow up with craft shops and métiers in Paris, vendors, and clients, and closure of final delivery of repairs. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time.
Buena Park, CA12 days ago
li>Proactively identify process improvements that enhance Clients' experiences and streamline warehouse and call center operations; provide a positive response to problem resolution and ensure all relevant Saddle Creek departments are appropriately involved and kept up to date. Represent and act as a liaison to work in conjunction with Managers, Supervisors, and Client Services Members to plan, develop, and implement policies/procedures for each Client to ensure facility, client service, and broad warehousing practices are followed.