1,627 Results for

Customer Service Supervisor Jobs in Cambridge, MA

Jobs

Boston, MA

$90,000–$100,000 / year

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Job Summary:

The Supervisor of School Services provides case management oversight and direction designed to optimize access to curriculum and IEP goals and objectives, while supporting function-based behavior assessment and intervention planning. The Supervisor works collaboratively within a multidisciplinary school-based team to maximize efficiency of service delivery, while providing supervision to the Program Manager, School Services aimed to advance development of skills and excellent customer service.

Today

Marlborough, Massachusetts

$110,000–$120,000 / year
Full time

The Help Desk Supervisor at Ken’s Foods leads day-to-day Help Desk operations and provides direct leadership to Help Desk technicians, helping strengthen technical capability, troubleshooting consistency, and overall service quality. This role oversees IT support across corporate offices, manufacturing facilities, and distribution locations, ensuring reliable, timely technical support for business users and production operations, with a strong focus on uptime, responsiveness, and consistent service across all sites.

27 days ago

Westwood, MA

$19–$20 / hour

As a supervisor and a part of our front-end staff, you will lead employees by example by proactively approaching and offering help to customers, bringing in and organizing shopping carts from the outside parking lot, and helping to run register as necessary to minimize customer wait time.

At Wegmans, our employees are ambassadors of incredible customer service and strive to answer questions, solve problems, and assist in a variety of ways.

2 days ago

Uxbridge, MA

$67,000–$101,000 / year
Full time

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $67,000.00 - $101,000.00 AnnualThe actual salary will vary based on applicant’s location, education, experience, skills, and abilities.

30+ days ago

Boston, MA

li>Ensuring the information safety and security of all guests within the hotel by supervising/training front desk staff in the following areas: room location security/privacy, key logger awareness, information security, personal information privacy/security, payment security, etc.

The primary function of the Front Office Supervisor is to assist the hotel guests and attend to their needs while utilizing the highest possible level of service; thus, ensuring we are providing a welcoming and accommodating environment.

1 day ago

East Boston, MA

$60,000–$64,000 / year

The position is responsible for supervising thirty plus food production employees in a unionized environment to ensure security, safety, food specifications, quality assurance of products, sanitation, HACCP, USDA and FDA regulations are followed and are responsible for labor and Material cost controls.

Annual

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2 days ago

New
Waltham, MA
$106,000–$132,200
You’ll lead a hands-on team supporting HVAC, electrical, building, and grounds functions; coordinate vendors and contractors; and help manage operating and capital work to keep the workplace safe, reliable, and customer-ready.
Coordinate base-building work and office renovations/tenant improvements (e.g., office reconfigurations, conference room upgrades); attend project meetings, track commitments, and escalate risks/issues as needed.
6 days ago

New
Middleton, MA
$17.25–$17.75 / hour
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
1 day ago

New
Peabody, MA
$17.25–$17.75 / hour
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
1 day ago

New
Woburn, MA
$16–$16.50 / hour
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
1 day ago

Lawrence, MA
$70,400–$93,300 / year
Full time
p>• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward.
7 days ago

Methuen, Massachusetts
Full time
li style="line-height:normal">Our team fully embraces a high-performance culture, that inspires us to build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities.
Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers.
30 days ago

Mansfield, Massachusetts
Full time
li>Intermediate PC skills with knowledge of Excel, Word, Outlook, and PowerPoint Excellent aptitude in estimating rates and adding and subtracting mentally while constantly multi-tasking.
Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers.
16 days ago

Boston, MA
Remote
$49,700–$88,800 / year
Manages both people and processes, tracking quantity and quality of agent performance and customer experience and the impact on the overall performance of the center, forecasting phone and MyChart volume to ensure adequate staffing needs; and liaising and relationship building with practice leadership teams to build and sustain a high quality, well integrated regional access team. The fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount.
30+ days ago

New
Everett, MA
$16–$22.20 / hour
li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
2 days ago

Everett, MA
$16–$22.20 / hour
p>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
30+ days ago

Pembroke, MA
$22.25–$34.50 / hour
Lead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service. In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service.
30+ days ago

Everett, MA
$16–$22.20 / hour
li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
30+ days ago

Dorchester, MA
Customer Service Supervisor in Dorchester, Massachusetts, United States of America | Retail at Floor and Decor. 2500 Windy Ridge Pkwy SE Atlanta, Georgia 30339 United States.
30+ days ago

Lawrence, Massachusetts
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Supervisor, Customer Service serves as a subject matter expert (SME) by representing the assigned function(s) through diverse customer interactions.
Provide direct supervision of the assigned team(s) through ongoing leadership and guidance; partnering with Human Resources on employee matters.
7 days ago

New
Lawrence, MA
$58,000–$97,000 / year
p>Supervisor, Customer Service serves as a subject matter expert (SME) by representing the assigned function(s) through diverse customer interactions.
Provide direct supervision of the assigned team(s) through ongoing leadership and guidance; partnering with Human Resources on employee matters.
6 days ago

Framingham, MA
$17.50–$30.20 / hour
You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store.
30+ days ago

Salem, NH
$16.50–$30.20 / hour
You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store.
30+ days ago

MA
$16.50–$30.20 / hour
You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store.
10 days ago

Malden, MA
$109,000–$128,000 / year
p>Please be advised that due to the nature of this position, incumbents are subject to federal Drug & Alcohol safety regulations governing US Department of Transportation ("DOT") covered positions, including the Federal Motor Carrier Safety Administration (FMCSA) and Pipeline Hazardous Material Safety Administration (PHMSA). This may include oversight and/or collaboration with Construction Personnel, Field Operations Personnel, External Contractors, Gas Emergency First Responders, Service Persons, Mark-out Personnel, and other company or contractor employees on National Grid job sites, in a cost-effective manner.
30+ days ago

New
West Roxbury, MA
$125,000–$146,000 / year
p>Please be advised that due to the nature of this position, incumbents are subject to federal Drug & Alcohol safety regulations governing US Department of Transportation ("DOT") covered positions, including the Federal Motor Carrier Safety Administration (FMCSA) and Pipeline Hazardous Material Safety Administration (PHMSA).
Implement policies and procedures and ensure the safety, reliability, security, and integrity of natural gas customers' premises as well as the Company's distribution system, while fulfilling statutory requirements and meeting or exceeding performance incentives.
4 days ago

NH
p>Summary: The Customer Care Supervisor is responsible for leading and developing a high-performing team of call center agents with a strong emphasis of First Contact Resolution.
Coaching & Training: Skilled at training team members utilizing multiple training techniques and providing continuous training, growth, and mentorship.
30+ days ago

Nashua, NH
$21.25–$26.57 / hour
p>Core Competencies:
To achieve success at JCPenney, a Customer Experience Supervisor possesses the following core competencies:
Embraces a Growth Mindset: Proposes and initiates actions on new ideas that improve our product, stores or practices.
General Description:
As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service, leading company training initiatives and delivering company checkout experience strategies.
30+ days ago

Quincy, MA
The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) - see www.bscbenefitsconnect.com-will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. You will lead a high-performing team through ongoing transformation initiatives, champion digital innovation and drive meaningful improvements that positively impact customers, commercial partners and business results.
26 days ago

Haverhill, MA
$62,000–$67,000 / year
p>Position Summary:
Vallen''s Supervisor Inside Sales (Customer Service Supervisor) is a staff management position that assists Customer Service Manager with supervisory responsibilities for all remote and physically present associates that they have responsibility for by performing the following duties personally or through delegation to associates.
Work Environment (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.):
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
30+ days ago

New
Norwood, MA
The Site Supervisor is responsible for ensuring the efficient operation of the laboratory by overseeing various service tasks related to asset management, managing work orders in Asset Management databases and account/site level inventory. •Works primarily at customer locations, in office environment to include cubicles and/or in and around shipping/receiving docks, stock rooms, storage locations and laboratory environments.
2 days ago

Boston, Massachusetts
allowed, Cold Room/Freezers -22degreesF/-6degrees C, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Strong Odors (chemical, lubricants, biological products etc.), Warehouse
Job Description.
For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards.
22 days ago

Newton, MA
$16–$22.20 / hour
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: Leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
30+ days ago

Everett, MA
$16–$22.20 / hour
ul>
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
In select stores that do not have a Framing Manager only, responsibilities also include:
Leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
30+ days ago

Newton, MA
$16–$22.20 / hour
li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
30+ days ago

Jamaica Plain, MA
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees, including medical, dental, vision, and work/life resources. Perform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program.
30+ days ago

Jamaica Plain, Massachusetts
Prior experience in the facilities maintenance field; On-call coverage for emergencies after hours, weekends and holidays; Skilled in routine apartment maintenance, as well as handling administrative tasks and paperwork related to vendors/contractors; Ability to respond and remedy maintenance issues in a timely manner. Prior experience in the facilities maintenance field with a minimum of 5 year’s related job and supervisory experience with basic carpentry, electrical, plumbing and overseeing capital improvement projects.
30+ days ago

Nashua, NH
$30.14–$37.60 / hour
Under general direction of regional and operations managers, provide technical and application support for EnerSys products and services, in the assigned area against profitable margins and in line with the business plan, to continue to the realization of service-related sales and service targets. Able to perform basic math, adding, subtracting, multiply and divide in all units of measure, using whole numbers, fractions, and decimals Solid mechanical and electrical aptitude.
30+ days ago

New
Woburn, MA
$27.80–$30.05 / hour
Sales Floor Department Supervisors are responsible for customer-facing activities (e.g., greeting customers, clarifying needs and identifying solutions, closing sales), non-customer-facing activities (e.g., down stocking, inventory management, area recovery) and store safety (e.g., conducting safety walks, reporting hazards, understanding safety and lifting directions). Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need.
4 days ago

Plymouth, MA
$25–$29 / hour
p>Under direction from the Hospital Manager/Administrator, the Client Service Supervisor performs a wide range of difficult-to-complex administrative activities related to quality patient care and excellent client service, management of finances and accounting, marketing and promotion of services, staffing and human resources, and discretionary activities that serve to support effective business operations. Strong candidates will have supervisory experience, a positive attitude, a friendly demeanor towards both animals and people, will be detail oriented, have the ability to multi-task and can demonstrate the importance and understanding of high quality customer service.
22 days ago

Stoughton, MA
$22–$24 / hour
p>Under direction from the Hospital Manager/Administrator, the Client Service Supervisor performs a wide range of difficult-to-complex administrative activities related to quality patient care and excellent client service, management of finances and accounting, marketing and promotion of services, staffing and human resources, and discretionary activities that serve to support effective business operations. Strong candidates will have supervisory experience, a positive attitude, a friendly demeanor towards both animals and people, will be detail oriented, have the ability to multi-task and can demonstrate the importance and understanding of high quality customer service.
30+ days ago

North Andover, MA
$96,000–$113,000 / year
This role is accountable for delivering consistent, high‑quality technical support, developing and managing a high‑performing technical services team, and serving as a key liaison between customers, sales channels, engineering, quality, manufacturing, and product management. The ideal candidate is a flexible, hands-on leader who ensures customer inquiries, product questions, returns, and labor claims are handled accurately, professionally, and efficiently while driving continuous improvement in service quality, processes, and customer experience.
30+ days ago

BOSTON, MA
$23–$25 / hour
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.
30+ days ago

New
Boston, Massachusetts
At the core of Simply Business is our Customer Solutions Center (CSC) which houses our Licensed Insurance Agents who interact with current and prospective customers by guiding them through servicing the right coverage for small business owners. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
2 days ago

New
Canton, MA
Manufacturing company in Canton is seeking a Customer Service Representative responsible for the fulfillment of receiving, processing, shipping and completing customer purchase orders for products and services. • Monitor SAP generated back order lists, open billing lists, scheduled picking and shipping lists, etc., to fulfill and stay ahead of customer's orders and related needs .
Today

MA
$61,927.98–$86,011.08 / year
The Route Service Supervisor will supervise and work with Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. We were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 - Best Big Companies" list.
12 days ago

Waltham, MA
$88,125–$117,500 / year
Actual base pay could vary based on factors including but not limited to experience, subject matter expertise, geographic location, certifications, licenses, business needs and the applicant's skill set. As Supervisor, Technical Services (AMER), you will oversee day to day technical support operations with a strong focus on escalation management, partner support, and team leadership.
30+ days ago

Tewksbury, MA
$23.53–$28.68 / hour
Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. The kitchen manager is responsible for preparing and planning meals, ordering inventory and following all safety and cleanliness guidelines per local board of health, OSHA and LHBS.
18 days ago

New
Boston, MA
$67,000–$110,600 / year
At the core of Simply Business is our Customer Solutions Center (CSC) which houses our Licensed Insurance Agents who interact with current and prospective customers by guiding them through servicing the right coverage for small business owners. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
1 day ago

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Customer Service Supervisor Jobs in Cambridge, MA

Supervisor, School Services (BCBA Certification Required) Intercare Therapy

Help Desk Supervisor Ken`s Foods

Lot Attendant Supervisor Wegmans

Warehouse Supervisor Medline Industries

Hotel Front Office Supervisor EXCHANGE ST HOTEL LLC

Dishroom Supervisor gategroup

For California Residents, please click here to view our California privacy notice..

HVAC Facilities Supervisor Hobbs Brook Real Estate

customer experience coordinator TJ Maxx

Customer Experience Coordinator TJ Maxx

Customer Expierience Coordinator TJ Maxx

Fleet Maintenance Supervisor Penske

Warehouse Supervisor Capstone Logistics LLC

Supervisor Capstone Logistics LLC

Customer Service Supervisor UnitedHealth Group Inc

Customer Service Supervisor/Manager (Part-Time) The Michaels Companies Inc

CUSTOMER SERVICE SUPERVISOR (PART TIME) The Michaels Companies Inc

Full-Time Customer Service Supervisor Kohl's Corp

CUSTOMER SERVICE MANAGER/SUPERVISOR (PART-TIME) NIGHTS AND WEEKENDS The Michaels Companies Inc

Customer Service Supervisor Floor & Decor Holdings Inc

Supervisor, Customer Service Fresenius Medical Care

Supervisor, Customer Service Fresenius Medical Care AG & Co KGaA

Customer Service Supervisor - Full Time Whole Foods Market Inc

New Store - Customer Service & E-Commerce Supervisor - Full Time - Salem, New Hampshire - Opening Summer 2026 Whole Foods Market Inc

Customer Service & E-Commerce Supervisor - Full Time Whole Foods Market Inc

Supervisor, Customer Meter Services National Grid Plc

Senior Supervisor, Customer Meter Services National Grid Plc

Customer Care Supervisor Vital Records Control

Customer Experience Supervisor I - Pheasant Lane Mall Catalyst Brands LLC

Sales Support Supervisor, US Customer Care Boston Scientific Corp

Supervisor Cust Service - Integrated Supply Vallen Distribution Inc

Customer Site Supervisor Integrated Resources, Inc

Supervisor, Customer Site Thermo Fisher Scientific

Customer Service Mgr The Michaels Companies Inc

CUSTOMER SERVICE MANAGER (PART-TIME) The Michaels Companies Inc

Customer Service Mgr *2 The Michaels Companies Inc

Food Service Supervisor - Lemuel Shattuck - Patient Services Aramark

Maintenance Supervisor (Service Manager) Peabody Properties

Field Service Supervisor II EnerSys

Sales Floor Dept Supervisor - Pro Services Lowe's Companies Inc

Experienced Veterinary Client Service Supervisor VCA Inc

Client Service Representative Supervisor VCA Inc

Supervisor, MEP Technical Services Watts Water Technologies Inc

Food Retail Brand Location Supervisor - CBRE as Service Provider for State Street Corp HQ Aramark

CSC Licensed Service Supervisor Simply Business

Customer Service Representative $19+ Express Employment Professionals Defunct

Route Service Supervisor- UniFirst UniFirst Corp

Supervisor, Technical Services - Americas Markforged Inc

Kitchen Supervisor, Addiction Treatment Services Lahey Hospital and Medical Center

CSC Licensed Service Supervisor Xbridge Ltd

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