1,115 Results for

Customer Service Supervisor Jobs in Aurora, IL

Jobs

Carpentersville, IL12 days ago

$45–$52 Per Hour
Full-time

Specifically, the Supervisor, Tool & Die Design will: Collaborate with customers, Design Manager, and Tool Room Manager to establish design concepts for progressive dies, compound dies, stage tooling, jigs, and fixtures that meet or exceed customer requirements. This role requires strong time management skills to produce accurate, high-quality designs under aggressive timelines while simultaneously supporting ongoing tool room projects.

Elk Grove Village, IL30+ days ago

Full-time

The ideal candidate will assist our customers in every aspect of their shipment from quoting, pickup to delivery, and final invoicing while also providing supervision of the Export team. Cavalier Logistics is seeking Export Operations Supervisor to join our team in Elk Grove Village, IL.

New!

Melrose Park, Illinois2 days ago

$18.35–$21.57 Per Hour
Full-time

Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential.

Preferred Qualifications: .

Arlington Heights, IL30+ days ago

$73,000–$110,000 Per Year
Full-time

li>Develop and mentor staff through on-boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure the team is appropriately staffed with required competencies.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Arlington Heights, IL30+ days ago

$73,000–$110,000 Per Year
Full-time

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Glendale Heights, IL11 days ago

By submitting your application, you authorize Elite Staffing, Inc. to contact you using the contact information you have provided for employment-related activities via any method, including SMS, email, and phone calls, including through the use of automated technology, AI generative voice, and pre-recorded and/or artificial voice messages. For accommodations or to opt out of AI-assisted communication, you may unsubscribe from any SMS message and/or inform the AI technology of your request to opt out of AI-assisted communications.

Downers Grove, IL13 days ago

$16–$16.50 Per Hour

USA TJ Maxx Store 0480 Downers Grove IL

This position has a starting pay range of $16.00 to $16.50 per hour.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package.

Aurora, IL26 days ago

Full-time

Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, and customer service operations in a manner consistent with company services and cost objectives. Demonstrated leadership qualities with strong interpersonal skills and have the ability to connect, build rapport and maintain solid relationships with associates, Company leadership, internal and external customers.

New!

Lockport, IL6 days ago

Full-time

Joliet, Illinois15 days ago

Full-time

li style="line-height:normal">Our team fully embraces a high-performance culture, that inspires us to build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities.

Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers.

NAPERVILLE, IL30+ days ago

Additional Pay Information: Offered salary rates for this position are determined based on applicant qualifications, experience, education, and the specific needs, aspects, operational considerations, and requirements of the facility serviced. Join Healthcare Services Group (HCSG) as a Certified Dietary Manager, leading the dining department at a long-term care facility.

Northfield, IL30+ days ago

$134,000–$201,000 Per Year
Full-time

This person will assist with long-term business and marketing strategy, and provide subject matter expertise for complex, generally more established product lines, largest divisional product lines, or multiple product categories.

Job Description. The Group Manager of Product Management will oversee and manage Product Teams (may have multiple reports including Product Manager and Senior Product Manager levels) for the sourcing, marketing, product development, sales support and financial growth of multiple product categories.

New!

Wood Dale, IL6 days ago

$100,000–$130,000 Per Year
Full-time

They have a longstanding reputation for exceptional quality and dedicated customer service, and they are seeking to add an experienced Production Manager to one of their fast-growing sites here in Chicagoland! This role is responsible for driving operational excellence across multiple shifts while ensuring safety, quality, cost, and delivery targets are consistently met.

Itasca, IL13 days ago

$115,000–$130,000 Per Year
Full-time

Franklin Park, IL18 days ago

$70,000–$100,000 Per Year
Contractor
Full-time

This role will lead a team responsible for expense report auditing, corporate card administration, employee support, and process improvement initiatives while partnering closely with Accounting, Finance, Payroll, and Human Resources. The Travel & Expense (T&E) Supervisor is responsible for overseeing the organization's travel and expense reimbursement processes, ensuring compliance with company policies, internal controls, and regulatory requirements.

New!

Franklin Park, IL2 days ago

$28–$28

p style="text-align:justify;line-height:normal;margin:0in;font-size:10pt;font-family:'times new roman' , serif">In addition, employees are eligible for a comprehensive benefits package designed to support their health, well-being, and financial security, including:

Medical, Dental, and Vision Insurance (effective the first day of the month following sixty (60) days of continuous employment).
- Work is performed in active air cargo facilities, warehouse environments, screening areas, airport operations areas, and exterior cargo locations.

Frankfort, IL30+ days ago

$80,000–$103,000 Per Year

Founded in 1887, with 2024 revenue of $3.6 billion, our mission to Connect What Matters is brought to life by more than 7,500 global team members who collaborate with customers across more than 30 market segments in over 140 countries to develop highly specified solutions that enable customers to bring world-changing innovations to their end markets. The supervisor also develops team capabilities, drives continuous improvement, and works closely with cross‑functional partners to meet service and operational targets.

St. Charles, IL26 days ago

$16–$17

PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. At NVA Pet Resorts, our mission is simple: Create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.

Matteson, IL30+ days ago

$67,000–$75,000 Per Year

As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change.

Candidates must complete an application at:

https://jobs.jobvite.com/cjlogisticsamerica/jobs.

Yorkville, IL30 days ago

$20.75–$32.20 Per Hour

Lead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service. In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service.

IL30+ days ago

In addition to being an ACE Hardware store, The General Store has an amazing apparel department with top brands, an Automotive department that is full of custom parts for imports, domestics, and everyday replacement parts. As the Person-in-Charge, you will play a crucial role in overseeing daily operations, ensuring customer satisfaction, and leading a team dedicated to providing exceptional service.

Algonquin, IL30+ days ago

p>Customer Service Supervisor in Algonquin, Illinois, United States of America | Retail at Floor and Decor.

2500 Windy Ridge Pkwy SE Atlanta, Georgia, 30339.

Bolingbrook, IL13 days ago

We pride ourselves on being the "critical link" that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.).

Our success has compounded since the Company's humble beginnings in 1988 as a regional t shirt distributor to a leading, multibillion dollar value-added distribution platform that drives market penetration for our suppliers while enabling growth, operations and fulfillment for a diverse range of customers across channels and business sizes.

Lisle, IL30+ days ago

Part-time

Molex is seeking a Customer Service Supervisor to lead a team responsible for managing customer inventory strategies, including Vendor Managed Inventory (VMI) and consignment programs, ensuring inventory health, service continuity, and proactive issue prevention through data-driven insights. You will also serve as a key escalation point, working cross-functionally to resolve complex customer and supply challenges in a fast-paced environment requiring sound judgment and composure, while reinforcing accountability and ownership within your team.

Mokena, IL30+ days ago

PetSmart's Experience Lead (Retail Customer Service Supervisor) provides exceptional pet parent service to Pet Parents while upholding the company's vision, mission, values, and strategy. Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Facilitates the associate experience and supports associate development.

Saint Charles, IL30+ days ago

$17.50–$30.20 Per Hour

Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level.

Westmont, IL26 days ago

$80,000–$110,000 Per Year

As a member of management, the Customer Service Manager's role regarding product safety and quality is broad in scope with responsibilities that include communicating Food Defense guidelines to staff and ensuring their usage, reporting safety and quality issues, enacting solutions and implementing pertinent procedures within the department as described in Food Defense Policy. Plan, coordinate and monitor the activities of the customer service team to maintain and enhance customer relationships as well as meet organizational and operational objectives.

New!

Mokena, IL2 days ago

$19–$24 Per Hour
Part-time

p>The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals.

• Demonstrates leadership to staff by providing high levels of customer service, driving sales, handling difficult and/or complicated sales, demonstrating organizational skills.

Schaumburg, IL30+ days ago

Remote

$70,000–$80,000 Per Year

This is done by (1) monitoring team performance (quantitative and qualitative), (2) providing ongoing learning opportunities that continually share and build knowledge (3) working directly with clients on escalated issues (4) identifying and facilitating process improvements and (5) coordinating work across the team, including workload management and client assignments. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.

Naperville, IL30+ days ago

$16–$22.20 Per Hour

li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

New!

Westmont, IL4 days ago

$80,000–$110,000 Per Year

New!

Addison, Illinois6 days ago

Town Pride – check out our virtual tour and culture!.

Interact across various business units to lead and inspire adoption of the chat tool within Customer Service teams, partnering closely with identified leaders and champions to share best practices and customer-level insights across teams.

New!

Wood Dale, IL5 days ago

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13538151 ![](embedded:image1.png)**nVenia** **POSITION DESCRIPTION** **POSITION TITLE:** Customer Service Manager **REPORTS TO:** Vice President of Lifecycle Services **LOCATION:** Wood Dale, IL **DEPARTMENT:** Lifecycle Services **POSITION TYPE:** Regular Full-time **DATE:** June 2026 **FLSA STATUS:** ? This role is responsible for overseeing day-to-day operations of a mid-sized call center environment, developing and coaching a high-performing team, and driving exceptional customer experiences in a complex, engineered-to-order (ETO) manufacturing environment.

New!

Bensenville, IL3 days ago

p>As a key driver of customer success, the Air Logistics Customer Care Supervisor partners closely with the Customer Care Manager to inspire and elevate the local Customer Care Location (CCL) team. With a strong focus on commercial ownership and operational excellence, the Team Leader empowers the team to proactively identify opportunities, resolve challenges, and enhance customer satisfaction.

Lisle, IL11 days ago

p>This role is responsible for evaluating live and recorded customer interactions, identifying coaching opportunities, developing training plans, improving customer handling skills, and ensuring adherence to operational expectations including RCC utilization, DASH pricing execution, Red Yellow Green (RYG) outbound calling expectations, account setup accuracy, and customer retention initiatives.

RingCentral Contact Center Expertise - Develop and maintain advanced knowledge of the RingCentral phone and contact center platform, serving as a subject matter expert on call routing, queue configuration, IVR design, call flow optimization, system functionality, reporting, data extraction, analytics, and process automation to support operational efficiency, customer experience, and business objectives.

Carol Stream, IL30+ days ago

$80,000–$100,000 Per Year

Tasks (Description of main tasks): Effectively manage and develop a customer-facing and commercially aware attitude within the Customer Relationship Representative team responsible for processing sales orders for equipment, service work and parts; assessing incoming orders for accurate commercial and accounting details, electronic entry of order details, invoice generation and administration, write acknowledgment of orders to the customer and dispatch notification. Develop and publish metrics to track critical performance indicators in each area of the department and ensure the update and publishing of administrative information to the business (To-dos, lead-time tables, stock inventory, Start-up Report, discount analysis).

New!

Morton Grove, IL2 days ago

$20–$22

This role is central to ensuring smooth customer interactions, managing orders, and coordinating with internal departments. Ideal candidates will bring exceptional customer service experience, excellent communication skills, and proficiency in CRM systems.

North Aurora, IL9 days ago

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Interacts in a good working relationship with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc. in a courteous and effective manner.

Morton Grove, IL13 days ago

$24–$26 Per Hour

Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

New!

Warrenville, IL4 days ago

Remote

$55,700–$83,600 Per Year

p>The FSS Account Supervisor plays a critical role in the management of the revenue cycle of the firm by providing leadership and oversight for the finance team overseeing the unbilled and accounts receivable inventory for a subset of the firms'' partners and clients.

*Respond to customer inquiries in a timely and professional manner; keep client and manager informed of significant and potential issues, and communicate proposed solutions or processes that will avoid future or other potential issues; resolve issues escalated by the client to ensure a high level of customer satisfaction.

Romeoville, IL30+ days ago

In this role youll be managing a team of up to 25 Field Service Representatives and their schedules to provide the service for our field inventory solutions, ensuring seamless installs at new customers, and continuing to develop your team for best results. Do you have experience in world class customer service, coaching for the best results, excellent verbal and written communication skills, and leading a diverse team across multiple states (IL/IN/IA)?.

Elk Grove Village, IL20 days ago

$100,000–$110,000 Per Year

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Summary:

This role is ideal for someone with experience supporting automated machinery, custom equipment, packaging systems, robotics, CNC equipment, or other high-speed manufacturing systems. You'll serve as the primary point of contact for customers while coordinating field service activities, installation projects, commissioning efforts, and technical support initiatives.

New!

Downers Grove, IL5 days ago

$28.55–$42.85 Per Hour

Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care.

Naperville, IL17 days ago

$22.14–$33.21 Per Hour

Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence.

Job Summary:

Supervising the Edward, Elmhurst, and Northwest Community Hospital Volunteer Programs for which includes assessing, initiating and coordinating volunteers for assigned hospitals at Endeavor Health and its entities on and off campus to enhance patient services, provide amenities, and assist in meeting the hospital service needs.

Deerfield, IL24 days ago

p>The Technical Service Supervisor works remotely in the field and is responsible for the direct supervision of Field Service employee's (FSEs) who deliver a variety of service activities for contract, warranty, and time & material to customers. The Supervisor actively leads and collaborates where KPIs are reviewed, problems/obstacles are identified, and corrective action plans are developed and implemented to achieve agreed upon targets.

Lisle, IL30+ days ago

$64,500–$129,500 Per Year

p>At Automated Logic, we've been developing and supporting intelligent building solutions that have helped customers, including small businesses to Fortune 500 corporations, operate their buildings more efficiently for over 40 years. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more.

New!

Morton Grove, IL5 days ago

$18–$22 Per Hour

Addison, IL30+ days ago

$60,018.78–$80,997.56 Per Year

p>The Supervisor, Technical Service, is responsible for supervising the daily operations of the Inside Service Technician (hot side) team, as well as coaching and developing team members.

Develop and implement quality procedures to ensure the highest level of customer service, including: monitoring performance, tracking metrics, and innovating existing processes.

Bolingbrook, Illinois13 days ago

p style="text-align:center">Continental Properties is looking for a motivated and empoweredService Supervisor at our beautiful Springs at Lily Cache Creek residential apartment community in Bolingbrook, IL.

Diagnose and repair a wide range of maintenance needs including HVAC, electrical, plumbing, appliances, carpentry, flooring, and more to keep our community running smoothly and making residents comfortable .

Roselle, IL9 days ago

Please visit www.zobility.com to learn more.

Oversee service workflows including work order lifecycle, service request processing, and billing support while coordinating across dispatch and field teams.

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Customer Service Supervisor Jobs in Aurora, IL

Supervisor, Tool & Die Design OTTO Engineering

Air Export Supervisor Cavalier Logistics, Inc.

Retail Customer Service Associate FedEx

Production Supervisor 2nd Shift Medline Industries

Production Supervisor Medline Industries

Bilingual Production Supervisor Elite Staffing

Customer Experience Coordinator-FT TJ Maxx

Operations Supervisor - Transportation - 12PM Start Penske

Operations Supervisor - Transportation (Supply Chain/Logistics) Penske

Warehouse Supervisor Capstone Logistics LLC

Culinary Services Director Healthcare Services Group, Inc.

Group Product Manager - Walking Aids & Bath Safety Medline Industries

Manufacturing Manager | Injection Molding Michael Page USA

Production Manager | Injection Molding Michael Page USA

Travel & Expense Supervisor Grayson Search Partners

Cargo Screening Supervisor Covenant

Customer Service Supervisor H.B. Fuller Co

Customer Service Supervisor PetSuites

Bilingual (English/Korean) Customer Service Supervisor CJ Logistics Corp

Full-Time Customer Service Supervisor Kohl's Corp

Customer Service Supervisor Ace Hardware Corp

Customer Service Supervisor Floor & Decor Holdings Inc

Customer Service Representative Supervisor Broder Bros., Co.

Customer Service Supervisor Molex

Retail Customer Service Supervisor PetSmart LLC

Customer Service & E-Commerce Supervisor - Full Time Saint Charles, IL Whole Foods Market Inc

Customer Service Manager EDI Staffing

Mokena--Customer Service Manager Gold Standard Enterprises, Inc

Customer Support Supervisor - Operations - Schaumburg Paylocity Holding Corp

Part-Time Evenings and Weekends Customer Experience Supervisor The Michaels Companies Inc

Customer Service Manager CirrusLabs

Supervisor, Customer Solutions (I-Team, Chat) Parts Town

Customer Service Manager nVenia

Air Logistics Customer Care Supervisor Kuehne + Nagel International AG

Regional Customer Experience Supervisor DCC Propane LLC

Customer Service Manager Illinois Tool Works Inc

Technical Customer Service Representative I Pacer Group

Distribution Customer Service Representative NFI Industries Inc

Customer Service Representative Xylem Inc

Collections Supervisor (Legal Services) RR Donnelley & Sons Co

Supervisor District Field Service - IL/IA/IN Magid Glove & Safety Manufacturing Co LLC

Field Service Supervisor Sterling Engineering, Inc.

Supervisor Admin Services Advocate Aurora Health Inc

Supervisor, Volunteer Services Endeavor Health

SUPERVISOR II TECHNICAL SERVICES Vantive Health LLC

Service Field Supervisor, Chicago, IL Metro Carrier Corporation

Technical Customer Service Representative HirePower Personnel Inc.

Inside Service Technician Supervisor-Hot Side Parts Town, LLC

Service Supervisor Continental Careers

Service Operations Supervisor Zobility

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