NewOperations Market Specialist - Service Technician - Northern Philadelphia Region Ecolab Inc.Operations Market Specialist - Service Technician - Northern Philadelphia RegionPhiladelphia, PA$52,000–$78,100 / yearBuilding on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. As a Service Representative, you will service a variety of restaurants, hotels, and long-term care facilities through heavy installations and maintenance on ware washing, laundry and dispensing systems to drive a positive guest experience and create cleaner, safer and healthier environments.
Customer Service Representative Child Guidance Resource CenterCustomer Service RepresentativeHavertown, PAReception activities including answering incoming & making appointment reminder calls, checking clients in/out for appointments, scheduling appointments, verifying client insurance coverage, maintaining conference room schedules, mail distribution. Mail/email clinical discharge summary forms / risk of closure letters, closure letters, engagement letters to client/legal guardian.
NewAviation Material Specialist STS Line MaintenanceAviation Material SpecialistPhiladelphia, PA$16–$18 / hourAt each of these stations, our team(s) offer a full range of support services, FAA / DER engineering assistance, AOG response teams and enhanced reliability through rapid response times. To learn more about STS Line Maintenance and what makes it the company with “Solutions to Keep You Flying,” please visit www.stsaviationgroup.com or call 1-800-359-4787 ext.
NewAccounts Payable Specialist Vaco LLCAccounts Payable SpecialistAbington, PA$25–$30Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Field Service Engineer (m/f/d) - Eltra Verder Scientific Inc. USAField Service Engineer (m/f/d) - EltraNewtown, PA$85,000–$110,000Full timeWe are a dedicated and motivated team of 58 people, located in Newtown, PA, and represent the six brands of our group in the domestic market, providing laboratories with innovative, precise and efficient solutions: Retsch is our specialist in laboratory mills and sieving equipment. Education: Associate’s Degree in Electrical or Technical field preferred; alternatively, a minimum of 3 years’ experience as a maintenance/service technician in a laboratory or industrial environment, as well as basic knowledge of mechanical systems and components.
NewAccounts Receivable Specialist Vaco LLCAccounts Receivable SpecialistGlassboro, NJ$55,000–$65,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewSpecialist, Quality Engineering (Supplier) L3Harris TechnologiesSpecialist, Quality Engineering (Supplier)Camden, NJ$82,500–$141,500 / yearTrain suppliers as required and ensure effective containment plans are defined and implemented, that the that root cause corrective action (RCCA) is robust and effectively implemented in the timeframe required. The SQE will communicate and ensure our Suppliers and Subcontractors understand stated requirements, have the capability to consistently and predictively meet, and provide conforming products and services.
New(DoD SkillBridge), Sr. Specialist, Systems Engineer L3Harris Technologies(DoD SkillBridge), Sr. Specialist, Systems EngineerCamden, NJL3Harris Technologies – Integrated C5 Systems (IC5S) is a recognized global leader in the design, development and production of secure communication systems and products supporting mission-critical space, ground, air and naval operations. S/he will be responsible for applying security and cryptography expertise throughout the Systems Engineering process to develop and successfully certify National Security systems on time, within the allotted budget, and with low residual risk.
New(DoD SkillBridge), Sr. Specialist, Quality Engineer L3Harris Technologies(DoD SkillBridge), Sr. Specialist, Quality EngineerCamden, NJ$96,000–$178,000 / yearPlease click here for the E-Verify Poster in English or Spanish. We will provide service members with valuable civilian work experience through industry specific training, certifications and on the job experience during their DoD SkillBridge internship to help them ready themselves for their next mission.
NewSr. Specialist Project Engineer L3Harris TechnologiesSr. Specialist Project EngineerCamden, NJ$110,000–$200,000 / yearul>Bachelor's degree in related Engineering/Science field and a minimum of 6 years of prior related experience,Or, master’s degree in progress in related Engineering/Science field and a minimum of 4 years of prior related experience, Or, in lieu of a degree, a minimum of 10 years of prior related technical and project management experience. Please click here for the E-Verify Poster in English or Spanish.
NewDigital Marketing Specialist ECLARODigital Marketing SpecialistLawrence Township, NJ$81.74–$86.69 / hourstrong>Position Overview:The Omnichannel Strategist serves as a dedicated point-of-contact for a brand, their creative, digital and media agencies, ensuring seamless planning and execution of omni-channel campaigns / tactics aligned to the brand strategy. If needed, lead internal MLR review processes and work with external partners to ensure timely and accurate preparation of digital programs (e.g., CRM, third-party programs, HCP media, websites, mobile, email, social media, SEO / SEM, IVA, Field-Trigger e-mails, etc.).
Training Specialist - Fleet Medline IndustriesTraining Specialist - FleetPaulsboro, NJ$73,840–$107,120 / yearFull timeDOT Compliance – Partner with the compliance team to ensure compliance with all applicable DOT regulations, including driver qualification files, Hours of Service, driver inspections and on the road performance. Support and consult trainers during the onboarding of new drivers and provide guidance on new driver progression and certifications.
Certified Peer Specialist Child Guidance Resource CenterCertified Peer SpecialistHavertown, PAPart timeThe CPS assists clients to: better understand their mental illness; promote self-advocacy; develop interpersonal skills and social support/networks; reinforce budgeting skills to allow greater independence in management of funds; develop leisure and recreational activity planning skills; integrate with self-help support groups and other community avenues toward advancing their personal recovery objectives. Some responsibilities include: Carry out the daily routine of individualized engagement activities with individuals utilizing recovery concepts that include sharing personal recovery experiences, developing a peer relationship that encourages hope in the future, and maximum participation in the community with focus on community integration (e.g., work, school, relationships, physical activities, self-directed hobbies and interests, etc.).
NewTraffic Support Specialist NorthwestTraffic Support SpecialistKing of Prussia, PA$23–$25 / hourWe specialize in traffic control planning, work zone setup, maintenance of traffic services for construction projects, and the rental and sale of traffic control equipment, including attenuator trucks, arrow boards, message boards, signs, barricades, and other traffic safety devices. Correct traffic control deficiencies or coordinate corrective action as needed.
Principal Engineer – Transmission Scenario Planning - External Analysis Specialist ExelonPrincipal Engineer – Transmission Scenario Planning - External Analysis SpecialistKENNETT SQUARE, PA$122,400–$168,300p>Develops and/or leads teams in studies, plans, criteria, specifications, calculations, evaluations, design documents, performance assessments, integrated systems analysis, cost estimates, budgets, associated with the planning, design, licensing, construction, operation, and maintenance of Exelon's electric generation, transmission, distribution, gas and telecommunication facilities/systems. We are a Fortune 200 company, 20,000 colleagues strong serving more than 10.7 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).
NewProject Specialist II DC FabricatorsProject Specialist IIFlorence, NJWhether you’re driving results in the office or making them happen on the shop floor, you’ll collaborate across departments to solve problems, support efficient operations, and help ensure every component is completed safely, accurately, and with precision! This may involve knowledge of engineering, machine design, manufacturing, plant layout, material handling, materials, government/military and/or commercial specifications, financial spread sheet technology, scheduling methods, etc.
Certified Peer Specialist St. Luke's Health Network, Inc.Certified Peer SpecialistSellersville, PAFull timeMust have competed Certified Peer Specialist training in Pennsylvania or meet criteria to complete approved two-week Certified Peer Specialist training within the first 2 months of hire and pass Pennsylvania Certification Board CPS exam within 6 months of completing the two-week course. Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
Recovery Specialist - Substance Use Disorders (Full-Time, 2nd shift) St. Luke's Health Network, Inc.Recovery Specialist - Substance Use Disorders (Full-Time, 2nd shift)Sellersville, PAFull timeThe Recovery Specialist has experience with behavioral health services and is willing to use and share their lived experience and first-hand knowledge to hospital patients and their family members to provide expertise around the recovery process, symptom management, and the persistence required by clients/families to have a recovery oriented and satisfying life. Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
ACT/FACT Co-Occurring Specialist -Therapist - Pottstown St. Luke's Health Network, Inc.ACT/FACT Co-Occurring Specialist -Therapist - PottstownPottstown, PAFull timeServices include, but are not limited to: (a) Assisting with activities of daily living, (b) Budget planning and money management, (c) Maintenance of stable housing, (d) Accessing benefits and entitlements to increase financial independence, (e) Meal planning and grocery shopping, (f) Access to reliable transportation services, (g) Side-by-side coaching and training, (h) Transport and accompany clients to scheduled community activities or appointments. The Co-Occurring Specialist provides primary support to ACT participants and provides cross-training to the other members of the ACT team—to assist with substance abuse recovery and harm reduction—with the goal of promoting stability and increasing community tenure.
NewOutside Sales Representative Sunbelt RentalsOutside Sales RepresentativeSouthampton, PA$40,000–$50,000 / yearRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): 12-25 vacation days depending on years of service.
NewGround Operations Specialist SavATreeGround Operations SpecialistNewtown, PA$22–$28 / hourFull timeA typical day may include: • Collaborating with crew members to perform pruning, removals, cabling, bracing, and other essential tree care tasks. • Team & Collaborative Environment: Work alongside some of the best trained and equipped professionals in the industry, with a strong emphasis on safety, quality, and teamwork.
Retsch Service Engineer (m/f/d) Verder Scientific Inc. USARetsch Service Engineer (m/f/d)Newtown, PA$79,000–$112,000Full timeWe are a dedicated and motivated team of 57 people, located in Newtown, PA and represent the six brands of our group in the domestic market, providing laboratories with innovative, precise and efficient solutions: Retsch is our specialist in laboratory mills and sieving equipment. Practical Expertise: Confidence working with single and three-phase wiring; experience using tools such as multimeters and clamp meters; ability to interpret schematics and technical drawings; and a solid understanding of mechanical systems.
IRA Customer Service Specialist II, Trust Services Ascensus LLCIRA Customer Service Specialist II, Trust ServicesPAThe IRA Customer Service Specialist II works with Financial Advisors to set up new IRA plans, assists Employers with submitting payroll contributions, and helps IRA Owners complete and submit applications, distribution requests and web based transactions. The IRA Customer Service Specialist II is also responsible for daily transaction processing including setting up new IRA plans, initiating and or verifying distribution requests, processing payroll contributions, and following up on errors and other issues as they arise.
Collections and Customer Service Specialist - FT - Day - Collections & Customer Svc Lawrenceville NJ Capital HealthCollections and Customer Service Specialist - FT - Day - Collections & Customer Svc Lawrenceville NJNJ$18.57–$23.23 / hourWhen determining base salary and/or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity. Occasional physical demands include: Standing , Walking , Climbing (e.g., stairs or ladders) , Carry objects , Push/Pull , Twisting , Bending , Reaching forward , Reaching overhead , Squat/kneel/crawl , Wrist position deviation.
NewCustomer Service Specialist AdaptHealth CorpCustomer Service SpecialistNJ$17.45–$27.92 / hourSome tools may include but are not limited to Authorization Guidelines, Insurance Guidelines, Fee Schedules, NPI (National Provider Identifier), PECOS (the Medicare Provider Enrollment, Chain, and Ownership System) and "How-To" documents. Maybe responsible for obtaining, analyze, and verify the accuracy of information received from referrals, create orders, and or schedule the patient to receive equipment as ordered by their doctor.
Customer Service Specialist CAPPCustomer Service SpecialistClifton Heights, PA$19–$24Full timep>CAPP is a leading supplier of HVAC, electrical, plumbing, industrial automation, and mechanical products, serving tens of thousands of customers since 1950. Known for strong inventory availability, product sourcing, and customer service expertise, CAPP continues to grow while maintaining a customer-first mindset.
Remote Customer Service Specialist ForgeFitRemote Customer Service SpecialistPhiladelphia, PennsylvaniaRemoteWhether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly. As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond.
Customer Service Representative – Remote New Member Onboarding Specialist (Entry Level) - Globe Life AIL Lisa RusselCustomer Service Representative – Remote New Member Onboarding Specialist (Entry Level) - Globe Life AILBensalem, PennsylvaniaRemoteAs we continue to experience consistent year-over-year growth, we are seeking motivated individuals who are looking for long-term stability, income growth, leadership opportunities, and the flexibility of a fully remote career. AO operates within a unique segment of the life insurance industry, providing meaningful protection for working families nationwide.
Customer Service Representative – Remote New Member Onboarding Specialist (Entry Level) Globe Life AIL - Lisa RusselCustomer Service Representative – Remote New Member Onboarding Specialist (Entry Level)Bensalem, PARemoteFull timeAs we continue to experience consistent year-over-year growth, we are seeking motivated individuals who are looking for long-term stability, income growth, leadership opportunities, and the flexibility of a fully remote career. AO operates within a unique segment of the life insurance industry, providing meaningful protection for working families nationwide.
Customer Service Specialist WEX IncCustomer Service SpecialistPABenefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. In this role, you would be responsible for accurately answering customer inquiries about available products while delivering high-quality service.
Customer Service Specialist Zoetis IncCustomer Service SpecialistMalvern, PA$17.80–$34.70 / hourCollaborate with internal teams for additional support such as Specialized ZRL Support groups, Customer Accounts, Credit and Collections, U.S. Commercial, Lab Operations, Marketing, Sales, Logistics, etc. to ensure appropriate information is provided or communicated to exceed customer expectations. Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property.
Customer Service Specialist TireHub LLCCustomer Service SpecialistNJ$23.50–$24.75 / hourPosition Summary: The Customer Service Specialist develops and maintains customer relationships and delivers the highest quality customer service through inbound and outbound customer calls. This position also manages incoming customer calls, elevates unresolved customer issues to designated departments, providing B2B & AR support as needed.
Retail Customer Service Specialist Dick's Sporting Goods IncRetail Customer Service SpecialistDEPromote and provide training to new and current teammates on company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.). Greet everyone (teammates and customers) and proactively approach customers to understand their needs and support their shopping experience.
Welcome Center Customer Service Specialist YMCA of the PinesWelcome Center Customer Service SpecialistMedford, New Jersey$16–$17 / hourFull timeThe position is responsible for greeting and responding to customer requests, supporting all administrative functions at the Welcome Center, and organization wide, which include but is not limited to: answering phone, promptly responding to email inquiries and/or customer’s requests for information with a focus on improving our customers’ experiences via their interactions with us on the phone and in person, ensuring that customers are greeted promptly and professionally. Management and support of all forms of correspondence such as, but not limited to, phone calls/messages, emails, database systems, postage machine, mail and package distribution, deliveries, Bunk1 camper emails in the summer months, and various other tasks and projects.
Customer Service Specialist Americhem IncCustomer Service SpecialistPAThe CSR works collaboratively with cross-functional teams-including Production, Planning, Logistics, and Sales-to deliver an exceptional customer experience. Position Summary: The Customer Service Specialist (CSS) serves as the frontline liaison between customers and the manufacturing organization.
Bilingual Customer Service Specialist (Spanish) Sherwin-Williams CoBilingual Customer Service Specialist (Spanish)Mullica Hill, NJCustomer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.\n \nJob duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.\n \nThe individual selected for this role will be expected to work at Store #5457, located at: 157 Bridgeton Pike, Ste.
NewSenior Customer Service Specialist OracleSenior Customer Service SpecialistTrenton, NJ$18.17–$34.62 / hourOracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. You will support both internal and external clients through phone, ticket, and electronic support channels while gaining exposure to Oracle Health applications, workflows, and support methodologies.
Hardware and Steel Counter Customer Service Specialist Steel and Metal Service Center PottHardware and Steel Counter Customer Service SpecialistNew Castle, DEWe are looking for someone to take Phone, Walk-In (Cash Register), and Email orders from customers. Our customers come from a wide variety including contractors, fabricators, homeowners, etc.
Customer Service Specialist Sherwin-Williams CoCustomer Service SpecialistFeasterville Trevose, PAThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Bilingual Multi-Location Customer Service Specialist (Spanish) Sherwin-Williams CoBilingual Multi-Location Customer Service Specialist (Spanish)Philadelphia, PAThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Collection Specialist/Customer Service ApTaskCollection Specialist/Customer ServiceNewark, DE$40,000–$41,600 / yearAs an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries.
NewRetail Store Specialist - (Customer Service/Merchandising) - Part Time Ocean State Job LotRetail Store Specialist - (Customer Service/Merchandising) - Part TimePottstown, PA$14.75–$15.75 / hourCompany Overview: Ocean State Job Lot ("OSJL" and "Company") is a leading $850+ million general merchandise retailer operating over 150 stores in the Northeast and a $75+ million shopping center business with OSJL as the anchor tenant in over 50% of its centers. This role handles customer service, processes complex point-of-sale transactions, and ensures the smooth operation and merchandising of assigned areas - all while adhering to Company policies and merchandising guidelines.
NewRetail Store Specialist - (Customer Service/Merchandising) - Part Time Ocean StateRetail Store Specialist - (Customer Service/Merchandising) - Part TimePottstown, PA$14.75–$15.75 / hourCompany Overview:Ocean State Job Lot ("OSJL" and "Company") is a leading $850+ million general merchandise retailer operating over 150 stores in the Northeast and a $75+ million shopping center business with OSJL as the anchor tenant in over 50% of its centers. This role handles customer service, processes complex point-of-sale transactions, and ensures the smooth operation and merchandising of assigned areas – all while adhering to Company policies and merchandising guidelines.
NewFull-Time Customer Service Operations Specialist Kimberton Whole FoodsFull-Time Customer Service Operations SpecialistPhoenixville, PA$55,000–$65,000 / hourKimberton Whole Foods is a family-owned and operated grocery store that has been providing the community with locally sourced, natural, and organic products for over thirty years with locations in Collegeville, Douglassville, Downingtown, Eagleview, Kimberton, Malvern, Wyomissing, and Ottsville. Full Sense Range (vision, hearing and sense of smell) - The ability to read product labels, distinguish color and smell for quality control as well as the ability to communicate with vendors, contractors, customers, and co-workers.
Remote Solar Service Specialist (Technical + Customer Support) Exact SolarRemote Solar Service Specialist (Technical + Customer Support)Newtown, PARemoteYou will work closely with our Service Team Lead and administrative support team to help manage service requests, diagnose issues, support field technicians, and ensure a high-quality customer experience from start to finish. This role is ideal for someone with hands-on solar experience who enjoys troubleshooting, solving problems, and working directly with customers and field teams.
Title Support Specialist - Customer Service NewRez LLCTitle Support Specialist - Customer ServiceLanghorne, PAThis role processes incoming mail and documents, manages system queues and shared inboxes, and responds to client inquiries to ensure timely and accurate service delivery. Assist with processing bringdowns, loan amount and loan number changes, address and property type revisions, tax updates and revisions, and other assigned requests.
NewRetail Store Specialist - (Customer Service/Merchandising) - Part Time External Ocean State Job LotRetail Store Specialist - (Customer Service/Merchandising) - Part TimePottstown, PennsylvaniaOcean State Job Lot (“OSJL” and “Company”) is a leading $850+ million general merchandise retailer operating over 150 stores in the Northeast and a $75+ million shopping center business with OSJL as the anchor tenant in over 50% of its centers. This role handles customer service, processes complex point-of-sale transactions, and ensures the smooth operation and merchandising of assigned areas – all while adhering to Company policies and merchandising guidelines.
NewCustomer Service Representative II - M-F, 8a-4:30p Christiana Care Health SystemCustomer Service Representative II - M-F, 8a-4:30pDE$19.10–$27.69 / hourSpecialists work in a fast-paced, high-volume environment, leveraging advanced communication systems, EMR platforms, and scheduling tools to ensure timely access to care and alignment with ChristianaCare's commitment to excellence, safety, and compassionate service. Through exceptional customer service skills and a strong understanding of clinical and administrative processes, the Customer Service Specialist supports the organization's mission to provide accessible, high-quality care to our communities.
Customer Service Representative II - Christiana - Evening - Casual Christiana Care Health SystemCustomer Service Representative II - Christiana - Evening - CasualNewark, DE$19.10–$27.69 / hourChristianaCare was recognized as one of "America's 100 Best Hospitals" by Healthgrades, selected as one of the Most Wired Hospitals in the US by the American Hospital Association, and ranked by US News & World Report as the #3 'Best Hospital' in the Philadelphia region out of more than 90 hospitals. We are looking for a casual Customer Service Specialist in Operator Services to answer calls and provide directory information to staff, visitors, patients and the public based on stated needs of the caller.
Associate Customer Service Representative TechDigital CorporationAssociate Customer Service RepresentativeWilmington, DEMust possess excellent organization skills to provide accurate follow-up, understand inventory management, have the ability to understand the strategic direction of any Business Unit to which they provide customer service support and translate that strategic direction into tactics with their assigned customers. Excellent phone communications and interpersonal skills with multiple functional groups including CSRs, Manufacturing, Supply Chain, Product Management, Sales and Marketing, Finance, Warehouse and Transportation personnel as well as external customer contacts.