NewCustomer Service ACS Staffing, IncCustomer ServiceCompton, CAFull timeThis position includes coordinating delivery trucks, processing Bills of Lading (BOLs), printing shipping labels using Zebra printers, and communicating with delivery drivers. Our client is seeking a bilingual Customer Service Representative to support warehouse distribution operations in Compton.
NewCustomer Service Representative Vaco LLCCustomer Service RepresentativeSanta Ana, CA$25–$25Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewCustomer Service Representative RencataCustomer Service RepresentativeOrange, CAFull timeIn this role, you'll be the first point of contact for customers, assisting with orders, repairs, returns, and product questions while working closely with internal teams to ensure a smooth customer experience. We're looking for a Customer Service Associate who enjoys helping customers, solving problems, and working in a fast-paced environment.
Customer Service Representative TTECCustomer Service RepresentativeIrvine, CATTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Bilingual Customer Service Representative - Spanish-English TTECBilingual Customer Service Representative - Spanish-EnglishIrvine, CAAs a Bilingual Customer Service Representative- (Spanish-English) working onsite in Irvine, CA, you’ll be a part of bringing humanity to business. Visit https://www.ttecjobs.com/en/us-employee-benefits for more information.
NewCustomer Service Rep Vaco LLCCustomer Service RepIrwindale, CA$23–$23.50Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewBilling Customer Service Rep Vaco LLCBilling Customer Service RepIrwindale, CA$23–$23.50Disclaimer:Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.
NewInsurance Service Specialist Auto Club Of Southern CalifInsurance Service SpecialistNorthridge, CA$20.92–$23.01 / hourSee Auto Club Of Southern Calif Privacy Policy at https://careers.ace.aaa.com/us/en/privacy-policy and Terms & Conditions at https://www.ace.aaa.com/legal/terms-of-use.html and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. Insurance Service SpecialistThe Auto Club is seeking a goal oriented, customer service professional to provide insurance service and clerical support to the Auto Club's insurance agents and members in our branch offices.
Customer Service Kinetic Personnel GroupCustomer ServiceCerritos, CATemporaryA well-established distributor in the office technology industry is seeking a Customer Service Representative to join their growing team in Cerritos. This role is ideal for someone who is customer-focused, organized, and looking to build a long-term career within a stable and evolving company.
Deskside Support Specialist Reed Smith USDeskside Support SpecialistLos Angeles, Los Angeles$33.25–$39.66Full timeProvide deskside support for various applications, including Microsoft Office Suite, Windows, iManage Worksite, Elite 3E, Internet, Intranet, voicemail/Unified Messaging, email, and proprietary applications. Provide deskside support for various hardware, including desktops, laptops, monitors, printers, telephones, smartphones, dictation devices, and other peripherals.
NewAccounts receivable Specialist Vaco LLCAccounts receivable SpecialistLos Angeles, CA$60,000–$75,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure.
NewAccounts Receivable Specialist Vaco LLCAccounts Receivable SpecialistLos Angeles, CA$28–$31Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; With that said, as required by local law, Vaco by Highspring believes that the referenced salary range reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.
NewSr Payroll Specialist Vaco LLCSr Payroll SpecialistSylmar, CA$75,000–$90,000Aid with new hires, terminations, benefit deductions, leave of absences, federal/state/local tax withholdings, garnishments, direct deposit, retro pay, bonus payments, stipends, gift income reporting, Reconcile and audit all timesheets for errors after managers approval and follow up if needed. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.
NewAP Specialist Vaco LLCAP SpecialistSylmar, CA$65,000–$75,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
NewIT support Specialist Vaco LLCIT support SpecialistLos Angeles, CA$25–$35Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
NewSenior Accounts Receivable Specialist Vaco LLCSenior Accounts Receivable SpecialistIrvine, CA$28–$32Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewAP/AR Specialist (Contract) Vaco LLCAP/AR Specialist (Contract)Los Angeles, CA$25–$28Ensure compliance with internal controls and food industry accounting practicesVaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.
NewPayroll Specialist Kinetic Personnel GroupPayroll SpecialistCarson, CA$30–$34 / hourTemporaryPayroll Specialist will support bi-weekly payroll processing for +1,000 employees, in concert with the Payroll (PR) Manager, to comply with state, federal and local legal requirements. Very strong customer service and positive communications skills are required to support all levels of management, field and corporate employees.
NewGrievance and Appeals Nurse Specialist (LVN or RN) Kinetic Personnel GroupGrievance and Appeals Nurse Specialist (LVN or RN)Orange, CA$43–$65 / hourTemporaryUtilize computer and appropriate software (e.g., Microsoft Office: Excel, Outlook, PowerPoint, Word) and job-specific applications/systems to produce correspondence, charts, spreadsheets and/or other information applicable to the position assignment. A permanent position does include excellent CalPERS pension, 401a (4% contribution) and excellent government benefits and Holiday/PTO schedule.
NewSpecialist, Quality Engineer L3Harris TechnologiesSpecialist, Quality EngineerCanoga Park, CA$84,000–$156,000 / yearActively participates in the Material Review Board, including segregation and control of nonconforming hardware to preclude inadvertent processing, disposition nonconforming hardware, preparing for and conducting board meetings, and implementing disposition decisions. This individual will provide program Quality Engineering support for assigned contracted programs spanning the lifecycle of the program including design, development, production, test and supplier support.
Equipment Rental Specialist Sunbelt RentalsEquipment Rental SpecialistWhittier, CA$24.58–$29.19 / hourRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador. A criminal history may have a direct, adverse, and negative relationship with your employment potentially resulting in the withdrawal of a conditional offer of employment for roles that involve direct contact with the public, handling sensitive customer and financial information, or operating vehicles and/or heavy machinery.
Project Controls Specialist III Kaygen Inc.Project Controls Specialist IIIMonterey Park,, CA$55–$70 / hourContractorWe specialize in providing high-volume contingent staffing, direct hire staffing and project-based solutions to companies worldwide ranging from startups to Fortune 500 and Managed Service Providers (MSP) across a wide variety of industries. • Allocate and manage Estimates to Complete (ETCs) for projects, including but not limited to change order proposals, task order requests, online vendor portal requests, and PBAs to ensure continued .
NewPR Operations & Finance Specialist - Contract TalentBurst, Inc.PR Operations & Finance Specialist - ContractCulver City, CA$83–$83.60 / hourReporting to the Director, PR Operations & Talent Relations for Apple TV+, provide strategic operational support to the financial management of the budgeting, reporting, forecasting, purchase orders and daily invoices across global Publicity, Studio Communications, Talent Relations, Awards and Events. — Collaborate across the team, as well as with internal and external teams, including Finance, Travel, Business Affairs and Legal, in the creation and vetting of budgets and strategically resolve issues to ensure an efficient process.
NewMiddle Market Underwriting Specialist Sentry InsuranceMiddle Market Underwriting SpecialistIrvine, CA$98,900–$148,300 / yearIn the state of California, at an Underwriting Specialist Senior level, based on qualifications and experience the range for annual compensation for this position is between $119,600 - $179,400. In this role, you will: Work closely with agency partners and internal sales partners to obtain information needed to properly underwrite, price, and program individual policies/accounts.
NewClaim Specialist - Property Field Inspection State Farm Mutual Automobile Insurance CompanyClaim Specialist - Property Field InspectionSanta Monica, CA$64,965.62–$111,595 / yearAdditional Details: Employees must successfully complete all required training, including applicable licensing exam(s), Motor Vehicle Record (MVR) checks, and background checks required of various state(s). With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
NewOperations Specialist Air Treatment CorporationOperations SpecialistBrea, CA$60,000–$80,000 / yearOwn the end-to-end lifecycle of service work tickets in the field service management system (Fieldpoint): •Intake & setup: Receive new job information from the Service Managers and create the corresponding job/project ticket in Fieldpoint promptly and accurately. The Operations Specialist serves as the central coordinator for the Service Division, managing service work tickets from intake through invoicing and acting as the primary link between customers and the service team.
NewVertical Sales Specialist United RentalsVertical Sales SpecialistBaldwin Park, CA$107,190–$176,860 / yearServe as a subject matter expert for the product or vertical, providing training, leadership, and mentorship to OSRs in collaboration with District Sales Managers (DSMs) and District Managers (DMs). As a Vertical Sales Specialist assigned to a defined district or multiple districts, your role focuses on driving profitable revenue within a specific product, application, or vertical customer segment.
Personnel Security Specialist MANTECHPersonnel Security SpecialistLos Angeles, CAConduct Defense Central Index of Investigations (DCII), Joint Personnel Access System (JPAS), and SAPNP reviews of candidates being submitted for SAP access. The position will provide “day-today” PERSEC services for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
NewLoss Prevention Safety Specialist Goodwill Southern CaliforniaLoss Prevention Safety SpecialistLos Angeles, CADaily operations duties: Visually seen by customers and Ambassadors while on sales floor, greets customers, customer service, focuses on high shrink areas of store, focuses on purchase products, customer service shoplifters, de-escalates shoplifters and aggressive customers, assists Managers with trespassing, responds and directs in emergencies, assists in evacuations, camera surveillance when needed, clears safety hazards, partners with Regional Loss Prevention Manager, reports incidents. The LP Safety Specialist monitors surveillance camera systems, secures building, provides reception, administrative and informational services, creates reports and provides exceptional customer service in the process.
NewField Risk Specialist Datascan Technologies, LLCField Risk SpecialistVan Nuys, CAAbility to work independently with strong work ethic Professional demeanor with excellent communication and interpersonal skillsExcellent problem solving and decision-making abilitiesBasic computer literacy requiredOccasional travel outside of local territory may be required from time-to-timeLifting and moving boxes may be required from time-to-timeValid driver’s license with the ability to travel overnight (3 to 5 nights average of overnight travel monthly) High School diploma or GED required, college preferredTwo years or more of applicable experience in: floorplan auditing, banking/financial services, automotive, customer service, field services or related industry. You’ll be tasked with physically verifying floor planned inventory, transforming detective work into an art as you inspect dealership records, and showcasing your problem-solving skills as you determine the disposition of missing inventory using Ai’s state of the art mobile audit application.
Brass Instrument Repair Specialist Music & ArtsBrass Instrument Repair SpecialistAnaheim, CA$20–$30We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.
Collision Repair Specialist II PenskeCollision Repair Specialist IIMontebello, CAFull timeDuties may include the overhaul, adjustment, replacement and repair of all series of motor truck and trailer equipment including, but not limited to the following: Cab/ Sheet Metal Repair, Fiberglass Repair, Composite Bonding/ Repair, Welding/ Fabricating, Frame Straightening/ Alignment, Suspension Repair/ Alignment, Box Repair/ Replacement, Air Conditioning Systems, Electrical/ Brake/Cooling Systems, Surface Preparation, and Paint/ Mixing/ Tinting/ Blending. • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
Collision Repair Specialist I PenskeCollision Repair Specialist IMontebello, CA$36.25–$40.31 / hourFull timeDuties may include the overhaul, adjustment, replacement and repair of all series of motor truck and trailer equipment including, but not limited to the following: Cab/ Sheet Metal Repair, Fiberglass Repair, Composite Bonding/ Repair, Welding/ Fabricating, Frame Straightening/ Alignment, Suspension Repair/ Alignment, Box Repair/ Replacement, Air Conditioning Systems, Electrical/ Brake/Cooling Systems, Surface Preparation, and Paint/ Mixing/ Tinting/ Blending. As an experienced Collision Repair Specialist I with Penske, you’ll use industry-leading technology and repair techniques – plus cutting-edge diagnostic equipment – to get our customers' state-of-the-art vehicles back up and running in high-quality condition.
NewLoss Prevention Camera Surveillance Specialist Goodwill Southern CaliforniaLoss Prevention Camera Surveillance SpecialistLos Angeles, CA$20–$20li style="margin:0in 0in 0in 0px;line-height:normal;font-size:12pt;font-family:'arial' , 'helvetica' , sans-serif;text-indent:2px">Uses effective, detailed and professional written communication skills to prepare Incident Reports, Daily Activity Reports, e-mail communications, and all other required forms, logs and reports. In a non-Security Officer role, provides professional overnight surveillance and partnership to the Loss Prevention team and Law Enforcement.
NewSpecialist, WCD LA City EWDD Goodwill Southern CaliforniaSpecialist, WCD LA City EWDDLos Angeles, CAli style="margin:0in 0in 8pt 0px;line-height:115%;font-size:12pt;font-family:'aptos' , sans-serif">Empower participants toward self-sufficiency by connecting them with vital resource partners and programs offering comprehensive life skills and pre-employment soft skills development, encompassing financial management, employment readiness, education, social services, legal assistance, housing, healthcare, personal hygiene, and effective coping strategies. Document participant journeys by maintaining meticulously case notes, ensuring accurate and timely record-keeping, expertly managing confidential electronic and paper case files, and generating insightful progress reports, efficient schedules, and precise timesheets in compliance with program and company requirements.
NewCall Center Representative, Part-time West Coast UniversityCall Center Representative, Part-timeIrvine, CAFollow scripts based on call and provide information to prospective students in response to inquiries; perform data entry of personal information (name, address, source, email, phone number, etc.), transfer calls to the Admissions team member and assign the CRM record/information to the advisor based on rotation. As an associate for a certified Great Place to Work, you will join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship.
NewCall Center Representative West Coast UniversityCall Center RepresentativeIrvine, CAli>Follow scripts based on call and provide information to prospective students in response to inquiries; perform data entry of personal information (name, address, source, email, phone number, etc.), transfer calls to the Admissions team member and assign the CRM record/information to the advisor based on rotation. As an associate for a certified Great Place to Work, you will join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship.
NewSeafood Team Member (Service Counter) - Part Time Whole Foods MarketSeafood Team Member (Service Counter) - Part TimeMalibu, CA$18.50–$25.40 / hourProvides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously. Ensures a fresh and appealing display by checking quality, keeping cases and shelves clean and well stocked, rotating and removing out-of-date products, filling ice tables, and performing other duties as assigned.
Customer Service Representative - Remote Work American Income LifeCustomer Service Representative - Remote WorkLos Angeles, CARemote$40,000–$50,000 / yearFull timeWe are a growing organization focused on helping individuals and families better understand benefit programs that support long-term financial security. You will answer questions, explain options in a simple and supportive way, and guide individuals through a consultation process so they can make informed decisions with confidence.
NewAccount Manager- Insurance Agent/Customer Service Representative Linn T. Hodge & SonsAccount Manager- Insurance Agent/Customer Service RepresentativeLos Angeles, CA$60,000–$80,000 / yearFull timeMost importantly, we are looking for someone who can grow with us and work as a critical team member in perpetuating our agency as we fully move into our 96th year in business. About the Position: A Personal Lines Account Manager (CSR) is responsible for servicing the insurance needs of our Personal Lines Clients.
SAS Customer Service Specialist, SAS Best BuySAS Customer Service Specialist, SASPasadena, CaliforniaThis role keeps the Customer Service work center well organized by creating solutions to organizational challenges, they are also responsible for selling Accessories and General Service contracts to customers during review of sales order. The primary responsibilities of a Customer Service Specialist are to provide an excellent customer experience and the accurate processing of customer transactions, which include new orders, returns and exchanges, releases & following the 5 steps of the sale.
Customer Service Representative Specialist Genuine Parts CoCustomer Service Representative SpecialistAnaheim, CA$27.10–$35.21 / hourResponsible for maintaining effective relationships with current and potential customers, ensures customer queries resolution, ensures billing and collection and facilitates customer requests in efficient and timely manner. The CSR Specialist functions as the inside half of the sales team to ensures transactions are error free, and provides guidance and technical advice to less experienced Customer Service Representatives.
Customer Service Representative / Account Specialist (Aerospace Manufacturing) Roller Bearing Company of America, IncCustomer Service Representative / Account Specialist (Aerospace Manufacturing)Santa Ana, CA$23–$25 / hourPart timeFounded in 1919, the Company is primarily focused on producing highly technical and/or regulated bearing products and engineered components requiring sophisticated design, testing and manufacturing capabilities for the diversified industrial, aerospace and defense markets. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Customer Service Representative / Account Specialist (Aerospace Manufacturing) RBC Bearings IncCustomer Service Representative / Account Specialist (Aerospace Manufacturing)Santa Ana, CA$23–$25 / hourFounded in 1919, the Company is primarily focused on producing highly technical and/or regulated bearing products and engineered components requiring sophisticated design, testing and manufacturing capabilities for the diversified industrial, aerospace and defense markets. Resolve product or service problems by clarifying the customers complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
NewCustomer Service Specialist HomeTeam Pest DefenseCustomer Service SpecialistLos Angeles, CA$20–$23 / hourLeading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers. Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers .
NewCustomer Service Specialist - Entry Level Easy RecruiterCustomer Service Specialist - Entry LevelLos Angeles, CAYou'll be contacted to investigate complex problems concerning member prescribed as well as/ or even drug store benefits across a number of data banks which demands eloquence in personal computer navigation and toggling while with confidence as well as compassionately enlisting along with the customer. Need to live in a place that may acquire a UnitedHealth Team accepted high-speed web link or take advantage of an existing high-speed web solution.
NewCustomer Service Specialist Ledgent TechnologyCustomer Service SpecialistIrvine, CAThis position includes but is not limited to the following: Use of case management system to manage customer contacts and order detail with razor sharp accuracy . Must be able to work in a team environment with minimum supervision, this includes inter-departmental and cross-departmental business partners .
Customer Service Specialist (Bilingual Russian/English Highly Preferred) Child Care Resource CenterCustomer Service Specialist (Bilingual Russian/English Highly Preferred)Chatsworth, CAWe provide child development and early education, workforce development opportunities, child care financial assistance, Head Start preschool and Early Head Start services and more for close to 50,000 parents, children, and child care providers each month in Northern Los Angeles County, including Antelope Valley, and the entirety of San Bernardino County, including an office in Victorville, serving a total geographic area of 22,500 square miles. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Customer Service Specialist United Surgical Partners International IncCustomer Service SpecialistCAp>The remote Customer Service Specialist will be responsible for receiving and triaging all incoming patient and insurance calls, initiating outbound calls, and addressing questions and concerns regarding patient accounts through other platforms, as needed. This position requires strong interpersonal skills to regularly interact professionally, promptly, and courteously with patients, internal teams, and surgery centers, while responding to their inquiries/requests.
NewCustomer Service Specialist ITT Motion TechnologiesCustomer Service SpecialistIrvine, CA$55,800–$83,000 / yearDrives continuous improvement approach to processes and procedures, suggesting new methods to improve area operations, efficiency, and service to both internal and external customers . The customer service specialist position is responsible for providing quality and efficient service to customers (internal and external) through the daily management of activities.