Customer Service Representative Jobs in Portsmouth, VA
TTEC
Portsmouth, VA
Whether it’s investigating patron accounts, resolving escalations with care, or ensuring KPI targets are met, you’ll be the difference between a team that’s simply functioning and one that’s thriving under strong leadership. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.
TTEC
Hampton, VA
Webcam participation is expected during all instructor‑led TTEC and client‑required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Your training experience includes engaging, instructor‑led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates.
TTEC
Portsmouth, VA
Whether it’s getting answers for customers quickly or resolving their issues with a smile, be it face to face or over the phone, you’ll be the difference between their customer experience being just average or an exceptional one. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.
Nesco Resource
$10 - $20
Chesapeake, VA
Respond to customer inquiries, provide quotes and take customer orders Order and source products Negotiate sale and purchase prices Proactively generate sales and promote Company products Expedite backorders Assist with pulling inventory and preparing shipments? Moderate computer skills, including communicating internally and externally via email Work experience in Microsoft Office; proficiency in Excel Ability to multi-task and manage time well Knowledge of supply chain systems Knowledge of industrial products helpful?
Spade Recruiting
$50000 - $60000
Virginia Beach, VA
This opportunity is ideal for someone who enjoys helping people and is seeking a stable work-from-home position with consistent weekly income and long-term advancement potential. You will manage light inbound and outbound communication, answer questions, update member details, and assist with straightforward digital documentation.
USAA
Chesapeake, VA
Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Chesapeake office at 1341 Crossways Blvd, Chesapeake, VA 23320 office.
USAA
Chesapeake, VA
Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We are currently seeking dedicated professionals to work in our Chesapeake office at 1341 Crossways Blvd, Chesapeake, VA 23320 for future insurance sales and customer service opportunities in June and July 2026.
Avenir Consulting Solutions
$45000 - $80000
Virginia Beach, VA
Your role will involve procuring new customer accounts, addressing inquiries, resolving issues, and ensuring overall customer satisfaction. Our team is committed to creating strong, lasting relationships with customers while providing high-quality products and services.
Valorous Group
$40000 - $60000
Virginia Beach, VA
With our direct form of customer acquisition, we are looking for sharp, motivated, and career-oriented individuals that have great customer service skills. Are you looking to progress and learn valuable new skills and challenge yourself?
FedEx
Chesapeake, VA
The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
CMA CGM (America) LLC
Norfolk, VA
With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
CMA CGM (America) LLC
Norfolk, VA
With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
Pillar Management
$48000 - $60000
Virginia Beach, VA
As a marketing organization built on accountability, initiative, and mutual respect, we provide an environment where driven individuals can develop professionally and thrive. This role is ideal for candidates eager to gain hands-on experience in sales, marketing, and client development.
Hampton Roads Transit
Norfolk, VA
Maintains good public relations; Enforces HRT rules, policies and procedures to ensure safety and quality of service; Participates in staff meetings and attends other meetings, training sessions and seminars as required; Answers inquiries about transportation services, routes, schedules, stop locations; Investigates and follows up on complaints; Investigates and responds to Accidents and Incidents; Meets with City and public officials to develop plans and schedules for street closures, detours and new developments as assigned. Under general supervision, the Transportation Supervisor coordinates and directs the movement of Hampton Roads Transit public transit vehicles through the supervision of operators, radio and/or division dispatchers, and support personnel; monitors, coordinates, and directs the activities of the communication control center; and performs supervisory and administrative activities at transit operating divisions.
Hampton Roads Transit
Norfolk, VA
External candidates must have a minimum of ten (10) years of progressively responsible experience supervising vehicle maintenance functions within a complex commercial, military or industrial maintenance operation, five (5) years of which should be in a Heavy Duty Vehicle environment; experience within a unionized environment is preferred, or any combination of experience and training which provides the required skills, knowledge, and abilities. Supervises maintenance staff in the performance of work, including but not limited to preventative maintenance inspections, heavy maintenance, repairs, road calls, body repairs, state safety inspections and overhauls at a fixed maintenance facility.
Hendrick Automotive Group
Norfolk, VA
Answer all incoming phone calls according to a proven, pre-set script, and schedule a sales or service appointment. Rick Hendrick Chevrolet (Norfolk)Location: 6252 Virginia Beach Blvd, Norfolk, Virginia 23502.
Marriott Vacations Worldwide
Williamsburg, VA
As a Vacation Sales Phone Representative you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services.
Hampton Roads Transit
$44000
Norfolk, VA
Ability to use computers is required, including Microsoft Outlook, Excel, Word, HRT’s Enterprise Asset Management (EAM) software for maintenance, and HRT’s Enterprise Resource Planning (ERP) software for finance. With minor supervision, this position will work independently or as part of a crew/team to perform the following tasks: Performs skilled and unskilled tasks with little or no assistance or supervision.
Hampton Roads Transit
$72800 - $110000
Hampton, VA
Ability to use computers is required including Microsoft Office – Outlook, Word, Excel, HRT’s Enterprise Asset Management (EAM) software for maintenance, and HRT’s Enterprise Resource Planning (ERP) software for finance. Performs work to provide effective operation, functionality, appearance, cleanliness of facilities, including installation/relocation of HRT facilities and facilities related equipment .
Hendrick Automotive Group
Norfolk, VA
While performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. Performs lube, oil and filter changes by draining and replacing oil and filter, and lubricating all joints, including idler arm steering knuckles, tie rods ends and ball joints.
Metro Public Adjustment
$35000 - $150000
Chesapeake, VA
Positive impact fighting for fair treatment of others; unlimited income potential; excellent training environment; flexible schedule.”. Our company represents the property owner to ensure their insurance company treats them with respect & pays them fairly.
MCI Careers
undefined, Virginia
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Strategic Data Systems
Norfolk, VA
Utilize various essential software applications including internal and external websites, telephone systems, CRM applications, and other resources.• Enter applicable supporting information into systems and web forms on an application via computer and all transactions must be conducted accurately.• We are looking for a Customer Service Representative who is eligible for a Secret clearance to join our growing team in Norfolk, VAAs a Customer Service Representative, you will:• Act as the first step in a multi-tiered support to Military Sailors and their families.•
U-Haul
Chesapeake, VA
The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
U-Haul
Chesapeake, VA
The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
MCI Military Recruitment
undefined, Virginia
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
DBS Staffing Services, Inc.
$39520 - $45760
Virginia Beach, VA
DBS Staffing Services, Inc. is seeking a Customer Service Representative to join one of our client companies located in an industrial park near the Little Creek-Fort Story Base in Virginia Beach. Your responsibilities will include addressing inquiries, resolving issues, ensuring a professional and positive customer experience, and providing support in the office whenever needed.
Busch Vacuum Solutions
Virginia Beach, undefined
Accurately enters, maintains, and updates sales orders in SAP, ensuring correctness of: Pricing, Delivery dates, credit worthiness, freight, billing and shipping, tax status and part numbers. The Customer Service Representative serves as a primary point of contact for customers and internal stakeholders, supporting order management, order entry, and transactional processing within SAP and CRM systems in a B2B manufacturing environment.
Waste Connections
Norfolk, VA
Interviews customers and records interview information into computer for customer service, talks with customers by phone and in person, to receive orders for installation, turn on, discontinuance, or change in service. + Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders.
Encore Vet Group
$18 - $22
Virginia Beach, Virginia
Community Choice Financial Family of Brands
Norfolk, Virginia
Our Purpose: The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You’ll play a pivotal role in our fast-paced environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Safe Life Policy
$17 - $19
Yorktown, VA
We work closely with customers to provide reliable support, answer questions, and ensure a smooth experience throughout the life of their insurance policies. Safe Life Policy is a life insurance services company dedicated to helping clients protect what matters most.
Hjbtravels
Virginia Beach, Virginia
As a Customer Service Representative, you will assist clients with travel-related inquiries, provide guidance throughout the booking process, and ensure a positive experience from start to finish. This role is ideal for individuals who enjoy helping others, have strong communication skills, and are interested in learning the travel business while delivering exceptional service.
DBS Staffing Services, Inc.
$39520 - $45670
Virginia Beach, VA
In this role, you will serve as a vital link between customers and our client's services, actively managing orders and providing exceptional support through phone, email, and in-person interactions. Located in the industrial area near the Little Creek-Fort Story Base in Virginia Beach, our staffing agency is committed to connecting skilled professionals with excellent opportunities.
NoGigiddy
$39520 - $43129
Virginia Beach, VA
This role involves interacting with a wide array of clients, ensuring that every service experience is handled with empathy and professionalism. Are you ready to make a difference in people’s lives while working from the comfort of your own home?
Traveling with Mchaila
Virginia Beach, Virginia
Were seeking a reliable and customer-focused Customer Service Representative to support clients by managing communications, coordinating service details, and ensuring a smooth experience from start to finish. This fully remote role is ideal for someone who enjoys helping others, staying organized, and providing consistent, high-quality support within structured systems and processes.
MCI Careers
undefined, Virginia
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
MCI Careers
undefined, Virginia
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
MCI Careers
undefined, Virginia
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Apidel Technologies
Newport News, VA
Additionally, you will be responsible for developing organization-wide initiatives to proactively inform and educate customers as well as develop improvement plans in response to customer surveys. Determine charges for product requests/usage, collaborate with Accounts Receivable on invoice disputes/discrepancies; take appropriate action required to resolve dispute.
Paul Clegg Farmers Agency
$38000 - $44000
Yorktown, VA
If you possess excellent customer service skills and are enthusiastic about learning and mastering new things, we strongly encourage you to apply for this entry-level opportunity. Experienced applicants can expect abase salary of up to $36,000 per year with additional commission and bonuses totaling $44,000 a year!
American Income Life Insurance Company
virginia beach, VA
We are seeking a motivated, customer-focused professional to join one of the nation’s leading supplemental benefits organizations, proudly serving working families for over 65 years. As the company continues to expand across new territories, we are actively hiring dedicated Benefits Representatives who are driven, reliable, and eager to build a long-term career.
CityScape Metro Group
$50000 - $65000
Williamsburg, VA
As a Licensed Insurance Customer Service Representative, youll be the face of exceptional service for our clients, addressing their insurance needs, resolving inquiries, and providing customized solutions. Guarded Insurance, part of the CityScape Metro Group, proudly serves one of the largest Allstate Insurance customer bases in Williamsburg, VA.
Insurance Protection Solutions, INC.
$45000 - $65000
WILLIAMSBURG, VA
This role is responsible for supporting clients through renewals, policy changes, service requests, and proactive coverage reviews, while also identifying cross-sell opportunities. Insurance Protection Solutions, INC. is a high-performing independent insurance agency serving Hampton Roads, Virginia, since 2011, with the ability to place coverage in all 50 states.
Pillar Management
$50000 - $58000
Virginia Beach, VA
The Customer Representative helps create a memorable client experience by connecting with customers, answering questions, and ensuring that every interaction feels positive and supportive. If you are an individual that enjoys working with people, bringing energy to conversations, and helping improve the client experience, this opportunity is perfect for you.
Cross Borders with Alex
Suffolk, Virginia
In this 100% work-from-home role, you will assist clients with travel-related questions, provide trip support, and ensure a smooth, stress-free experience from start to finish. This position is ideal for someone who enjoys helping people, is highly organized, and is excited about working remotely in the travel industry.
MCI Careers
undefined, Virginia
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Revelyst
$18.5 - $20.43
Chesapeake, VA
Portfolio brands include Foresight Sports, Bushnell Golf, Fox, Bell, Giro, CamelBak, Bushnell, Simms Fishing andmore (https://www.revelyst.com/brands.html). The Consumer Service Rep provides prompt and courteous support to our consumers by answering requests concerning products, shipments and deliveries.
HirePower Personnel Inc.
Norfolk, VA
Dental Care Alliance
Virginia Beach, Virginia
They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Overview: Konikoff Dental is looking for a Patient Service Representative in Virginia Beach, to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment.