Customer Service Representative - Work From Home

We are seeking dependable, motivated individuals to join our growing remote team. In this position, you will work with members who have expressed interest in learning more about available benefit programs and help guide them through the next steps.

Your day-to-day work will include arranging virtual appointments, communicating with members by phone, email, and Zoom, answering general questions, and assisting with the completion of online forms and applications.

Previous insurance experience is not necessary. New team members receive structured training, ongoing mentorship, and access to the resources needed to become confident in the role.

What We Provide

• 100% remote work environment
• Flexible scheduling options
• Comprehensive training and ongoing coaching
• Opportunities for advancement and leadership development
• Potential for residual income
• Access to health benefit options
• Supportive team culture and mentorship
• Weekly compensation plus performance incentives

• Connect with members and arrange virtual appointments
• Lead brief, professional Zoom meetings
• Explain available information in a clear and helpful manner
• Respond to questions and provide ongoing assistance
• Help members complete digital forms and applications
• Review submitted information for accuracy and completeness
• Maintain organized and up-to-date electronic records
• Follow established company procedures and compliance standards
• Take part in training and professional development opportunities