Williamsport, PA14 days ago
ESSENTIAL FUNCTIONS: Lead, educate and develop employees Monitor education of all new employees Plan the daily manpower needs to ensure customers' freight is delivered and picked-up timely Communicate with dispatch at various terminals to coordinate the movement of trailers and freight Responsible for the clean and safe working condition of the facility and equipment Implement company policy in all matters including hires, disciplinary issues and terminations Monitor and analyze all opportunities to cut costs and improve efficiencies Provide clear and frequent communication to all employees on service center productivity and company policies and procedures Communicate with Account Manager(s) to ensure customers' and company's needs are met Identify freight moving at incorrect weight and classification Ensure all OS&D is identified and processed properly Assist customers with rate quotes, claim information and setting appointments Review data on claims and investigate Organize safety teams and facilitate meetings Monitor actual performance data and gather information for reporting Comply with all applicable laws/regulations, as well as company policies/procedures Perform other duties as required DISCLAIMER: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, essential functions and qualifications required of employees assigned to the job. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.