982 Results for

Customer Service Manager Jobs in Webster, NY

Jobs

Rochester, NY

Full time

With a rich history, Swisher serves adult consumers through a diverse range of businesses, including Swisher Sweets Cigar Company, Helme Tobacco Co., Hempire, Rogue Holdings, and Drew Estate: The Rebirth of Cigars. This role uses facts, analytics, and market intelligence to influence customer decisions, drive distribution, and deliver measurable top and bottom-line growth and grow market share.

30+ days ago

Rochester, NY

$100,000–$110,000 / year

The Quality Manager leads the organization's Quality Management System (QMS), oversees Quality Assurance operations and ensures compliance with customer, commercial, and military requirements while fostering a culture of continuous improvement, operational efficiency, and high performance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

2 days ago

Fairport, NY

$55–$65 / hour

li>Sets key program messages and manages the information flow related to program direction, issues, needs, and progress with key program constituencies including business leadership, corporate leadership, customers, and team members.

Defines and executes overall program plans, including project schedules, budgets, and people resource needs, to enable programs to scale appropriately in each stage to meet technical, schedule, and cost targets.

4 days ago

Farmington, NY

$70,000–$80,000 / year

p>We’re looking for a leader who has already proven themselves in a diesel shop environment:

Experience as a diesel shop manager or foreman (required).
Leonard’s Express is looking for a proven Diesel Shop Manager — someone who knows how to run a shop, lead technicians, and keep a fleet in top condition.

3 days ago

Rochester, NY

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

1 day ago

Rochester, NY

To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door.

1 day ago

Penfield, NY

$60,000–$90,000 / year
Full time

The ideal Global Logistics Manager has multiple years of experience in a similar role, understands NetSuite, shipping policies, and regulations while maintaining vendor relationships and delivering exceptional customer service. The Global Logistics Manager will be responsible for overseeing and coordinating all global shipping and logistics, ensuring that international shipments are processed efficiently, compliantly, and cost-effectively.

7 days ago

Clyde, NY

$101,600–$158,500

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Saab, Inc. is seeking a dynamic, results-oriented Contracts Manager to be based out of our East Syracuse, NY or Quincy, MA office to support the proposal, negotiation, and execution (including modifications) of a diverse portfolio of contracts within our Air Traffic Management (ATM) and Defense business unit.

Experience working with the Federal Acquisition Regulations (FAR) and Defense Federal Acquisition Regulations Supplement (DFARS), or their equivalents, including applicable supplements, guidelines, requirements, and procedures, and for international pursuits and contracts, ensuring compliance with International Traffic in Arms Regulations (ITAR).

1 day ago

Rochester, NY

$130,000–$165,000 / year

They are responsible for managing the financial aspects of the Project, Subcontractors, Vendors, Client relationships and delivering a safe, quality outcome the meets or exceeds Company commitments. The Senior Project Manager, Project Delivery (SPM) will oversee all aspects of the implementation of the Contract for a Delivery Project, or a portion of an IS Delivery Project.

9 days ago

Canandaigua, NY

As a customer service manager with Ryan Bush State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

30+ days ago

Irondequoit, New York

$50,000

div>Position Summary

We are seeking an experienced and highly organized Customer Service Manager to oversee daily customer service operations and manage a team of 4–8 employees handling online sales and telephone sales.

The Customer Service Manager will lead by example, coach staff, monitor performance, resolve escalated customer issues, and ensure a positive customer experience while supporting company sales goals.

12 days ago

Rochester, NY

$50,000–$60,000 / year

p>We're looking for a driven, relationship-focused individual to grow and manage a portfolio of customers, uncover new opportunities, and deliver solutions that create real impact.

At CADimensions, we believe great sales is about more than closing deals — it's about building trusted partnerships and helping customers solve real challenges.

4 days ago

Webster, NY

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

30+ days ago

Victor, NY

$17–$22.70 / hour

30+ days ago

Rochester, NY

$17–$22.70 / hour

li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

22 days ago

Rochester, NY

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).

30+ days ago

Rochester, NY

p>At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff!

Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).

13 days ago

Rochester, NY

Remote

$93,300–$116,700 / year

This leadership role oversees both Wireless and Optical technical support functions, ensuring exceptional post-sales service delivery across a growing portfolio of industrial networking, wireless, and fibre-optic communication systems used in mission-critical utility and infrastructure applications. The successful candidate will build a cohesive team culture that blends technical depth with customer empathy, drive operational performance, and partner cross-functionally with Product Management, Quality, Engineering, and Regional Sales teams to improve responsiveness, reliability, and customer satisfaction.

30+ days ago

Rochester, NY

$18.50–$19.50 / hour

An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Like all Aaron's team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

30+ days ago

Rochester, New York

You’ll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism. You will serve as a role model for store associates, demonstrating and reinforcing the company’s Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results.

28 days ago

Rochester, NY

$135,000–$140,000 / year

The work here is less about onboarding and more about the harder middle: keeping momentum in accounts where your champion just left, finding the right entry point into a new stakeholder group, and knowing when to push for expansion versus when to hold and consolidate. You can have a direct, substantive conversation with a senior executive who did not choose your product and is not sure they would choose it again, and leave that conversation having moved something forward.

30+ days ago

Rochester, NY

p>QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine.

As part of the GBSC team, the Manager is accountable for delivering high-impact initiatives (e.g., experience centers, demos, and user programs) and ensuring they are aligned to business goals and optimized through performance insights.

4 days ago

Rochester, NY

$118,100–$177,200 / year

p>As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation, and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation, and support patients in need.

The successful candidate will bring strong technical expertise in quality or manufacturing engineering, combined with leadership capabilities to drive cross-functional collaboration, timely issue resolution, and continuous improvement.

12 days ago

Rochester, NY

$65,000–$78,000 / year

Team member should be willing to assist across multiple areas of the company depending on operational needs - including customer response, job intake, estimating, carpet cleaning, tile & grout cleaning, contents work, warehouse organization, marketing/networking activities, and field support when needed. There will be times where you are physically helping on jobs, assisting crews, moving equipment, setting up containment, cleaning, helping with warehouse organization, and doing whatever is needed to help get the company off the ground successfully.

30+ days ago

Rochester, NY

$116,000–$145,000 / year

Serves in a key operational role during storm events, outages, and emergency conditions, ensuring safe, timely, and coordinated customer support and directs customer service response activities, supports communication efforts, and ensures walk-in centers operate effectively as service hubs during outages or emergencies. The Manager of the Customer Operations, reporting to Senior Director, Customer Service, provides full operational and strategic leadership for all customer-facing service channels, including the Customer Relations Call Center and all Walk-In Customer Service Centers at RG&E.

30+ days ago

$99,000–$232,000 / year

p>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members.

30+ days ago

Rochester, NY

$99,000–$266,000 / year

As a Manager you are expected to supervise, develop, and coach teams, manage client service accounts, and drive assigned client engagement workstreams by supervising teams and independently solving and analyzing complex problems to develop top-quality deliverables.

Our team helps our Financial Services clients navigate the frequently changing and complex national and international tax environment related to stringent capital requirements, management of operational tax risks, and tax implications of investing in different jurisdictions.

30+ days ago

Rochester, NY

The Migrant Case Manager will work closely with community-based organizations, service providers, landlords, schools, healthcare systems, and other community partners to help families access safe and affordable housing, healthcare, education, employment resources, transportation, financial assistance, and other critical services.

Summary:

Under the supervision of the Housing Initiatives Supervisor, the Migrant Case Manager is responsible for supporting migrant families in Monroe County by ensuring they are welcomed into the community, informed about available resources and services, and connected to essential support needed to achieve stability and self-sufficiency.

21 days ago

Rochester, New York

$65,000–$75,000 / year

li>Orkinis financially stable and growing as the largest subsidiary of Rollins(NYSE: ROL), headquartered in Atlanta, GA.

Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers.

24 days ago

Rochester, NY

$81,310–$105,703 / year

p>The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the Universitys Mission to Learn, Discover, Heal, Create and Make the World Ever Better. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

30+ days ago

Rochester, NY

$124,000–$335,000 / year

30+ days ago

Rochester, NY

$65,000–$75,000 / year

To learn more, review our Benefits page at: https://jobs.globalpayments.com/en/why-global-payments/benefits/.

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.

12 days ago

Rochester, NY

p>Perfection Servo, a SunSource company, specializes in providing worldwide service, repair and remanufacturing in the areas of electronics, hydraulics, robotics, servos and mechanical components for various industries.

This role requires the ability to drive for customer visits, standing and walking throughout the day in industrial settings, and at times, may be required to lift and carry items weighing up to 50lbs.

30+ days ago

Rochester, NY

$124,000–$280,000 / year

Preference for at least one of the following fields of study: Computer and Information Science, Computer and Information Science & Accounting, Economics, Economics and Finance, Economics and Finance & Technology, Operations Management/Research, Statistics, Engineering.

9 days ago

Rochester, New York

Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. Ability to ensure customer satisfaction with the management of your client services members and their accounts which includes having awareness of client requests, projects and issues, and driving to resolution.

17 days ago

$91,000–$321,500 / year

li>Leading the substantive negotiation of complex commercial contracts;

Reviewing and redlining detailed risk, legal, and commercial contract terms;

Understanding of professional advisory/consulting service offerings, performance details, and related business strategies, including large-scale technology transformations, vendor selection and assessments, small to medium scale system implementations and AI roadmaps, and business integrator/change management projects;

Exercising an entrepreneurial, problem-solving mentality and autonomy in managing contract negotiations;

Explaining contract terms and positions in a collaborative manner to both internal stakeholders and external contract parties;

Driving process improvement by analyzing current contracting approaches and processes and improving contracting efficiency and overall experience. Contract Specialists collaborate with R&I risk management and PwC business teams to (1) evaluate contract and related performance risks, (2) educate stakeholders and clients on contract provisions, (3) redline/negotiate contracts with clients procurement, legal and outside counsel, and (4) develop internal controls to establish and reinforce contract compliance.

30+ days ago

Rochester, NY

$91,000–$321,500 / year

p>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. You will be responsible for identifying and mitigating potential risks that could impact an organization''s operations and objectives, developing business strategies to navigate risks in a rapidly changing business environment.

4 days ago

North Chili, NY

To be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.

30+ days ago

Rochester, New York

As the Care Services Manager you will be responsible for the management of care services program which may include but not limited to ensuring the uniform delivery of high quality, consistent services for individuals with ALS and their families and/or supervising of care services staff within an assigned territory area.

Conduct specialized care consultations and needs assessment for people living with ALS caregivers, and families in a variety of settings including virtual visits, by phone/email, in clinic, at support groups and at home visits, when appropriate.

30+ days ago

$62,353.20–$68,200 / year

li>Assists the Boat Manager in executing other Supervisory responsibilities in accordance with the Company's policies and applicable laws, including interviewing; training; planning; assigning and directing work; measuring and evaluating performance; addressing complaints and resolving problems; maintaining a positive, harassment free working environment for all associates. This role will manage and provide daily direction to the associates in the Boat Service area within a Bass Pro Shops or Free-Standing Store to include inventory control, service, warranty, rigging, delivery, detail and parts activities.

27 days ago

Rochester, NY

$134,475–$274,750 / year

TTC's business services help clients with operating model evaluation, roadmap development for a desired future state, data management solutions, automation opportunities, tax portal, cloud for enterprise systems, agile resourcing models, risk, provision and compliance.

At Deloitte Tax LLP, our Tax Technology Consulting (TTC) practice helps tax departments pursue a streamlined, transparent, and efficient tax function that enhances the core responsibilities of compliance, reporting and planning, while also positioning tax as a strategic business advisor for the digital era.

9 days ago

Rochester, NY

$100,000–$125,000 / year

With over 1,000 employees-in technical, consulting, operational, sales, finance, and corporate roles-we have stood the test of time by delivering on our Trust in Every Measure promise to our customers in vital industries, including life sciences, aerospace, defense, energy, and utilities.

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.

30+ days ago

Rochester, New York

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For more than 85 years, Terminix has built a reputation as one of the nation’s leading providers of termite and pest control services, safeguarding over 3 million homes and businesses against all types of pests in 47 states and 14 countries.

By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue.

30+ days ago

p>This role is a hybrid position with the expectation to work onsite (3) three days a week in the Ericsson office located in Plano, TX, Austin, TX, Bellevue, WA, Boise, ID, Irvine, CA, Lewisville, TX, Morristown, NJ, New York, NY, Overland Park, KS, Santa Clara, CA, or Washington, DC.

Drive consultative and solution selling by understanding customer business needs, shaping value-led propositions, and positioning Ericsson Mobile Financial Services capabilities to address strategic, operational, and commercial priorities.

30+ days ago

Rochester, NY

$20–$23 / hour

This role collaborates with dealers to ensure the best mix of batteries on the rack, that battery quality programs are being executed, and builds strong relationships to foster improved dealer retention. Purpose of Job: The Route Service Manager delivers batteries and provides exceptional customer service to a predetermined route of customers and dealers within their territory.

30+ days ago

Geneva, NY

em> Strong dairy background with experience working with large herds and experience in heat detection on large farms Degree in Agriculture or equivalent experience is preferred Aggressive sales and service person who is self-motivated with the ability to work independently and as part of a team Must possess communication and people skills Willingness to learn and develop both personally and professionally * Computer skills are required; and ability to work with herd management software is a plus GENEX is dedicated to providing our member-owners and customers - dairy and beef cattle producers around the globe - with advanced genetic and reproductive solutions. These companies work globally to provide cutting-edge dairy and beef genetics, customized reproductive services to maximize conceptions, dairy management information to take producers to the frontline of progressive dairy farming, and an array of products and services to help bovines reach their full genetic potential.

30+ days ago

$84,254–$132,400 / year

Partnering closely with service leadership, this role ensures teams are equipped with the skills and confidence to deliver exceptional service across the customer lifecycle.

Directs the development, enhancement, and delivery of all corporate and field training, including Core, HRS/PAS/PBS, and MMS sales, operations, technical, and management development.

27 days ago

Rochester, NY

$91,000–$321,500 / year

li>Leading the substantive negotiation of complex commercial contracts;

Reviewing and redlining detailed risk, legal, and commercial contract terms;

Understanding of managed services offerings and related contract terms and conditions, performance metrics, and experience with (1) finance managed services - payroll, accounting, reporting, treasury and broader finance and accounting operations, (2) technology managed services - IT infrastructure, cloud, data analytics, application delivery maintenance application managed services, (3) cyber managed services, or (4) risk & regulatory managed services - regulatory compliance and enterprise risk programs;

Exercising an entrepreneurial, problem-solving mentality and autonomy in managing contract negotiations;

Explaining contract terms and positions in a collaborative manner to both internal stakeholders and external contract parties;

Driving process improvement by analyzing current contracting approaches and processes and improving contracting efficiency and overall experience. Contract Specialists collaborate with R&I risk management and PwC business teams to (1) evaluate contract and related performance risks, (2) educate stakeholders and clients on contract provisions, (3) redline/negotiate contracts with clients' procurement, legal and outside counsel, and (4) develop internal controls to establish and reinforce contract compliance.

4 days ago

Irondequoit, New York

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Customer Service Manager Jobs in Webster, NY

Position Summary.

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Customer Service Manager Jobs in Webster, NY

Territory Manager II Company Confidential

Quality Manager- Circuit Boards Jobot

Senior Project Manager - Contract TalentBurst, Inc.

Diesel Shop Manager Leonard's Express, Inc.,

Area Manager II Amazon.com Services LLC

Operations Manager Amazon.com Services LLC

Global Logistics Manager PrideStaff

Contracts Manager Saab

Senior Project Manager- Commercial Construction Projects System One

Customer Service Manager - State Farm Agent Team Member Ryan Bush - State Farm Agent

Customer Service Manager Fonte Surgical Supply, Inc.

Customer Success Sales Manager CADimensions, Inc.

FT Customer Experience Manager The Michaels Companies Inc

Retail Customer Experience Manager Part Time The Michaels Companies Inc

Part-Time Customer Experience Manager The Michaels Companies Inc

FT- Customer Experience Manager Pittsford NY Five Below Inc

FT- Customer Experience Manager Greece Five Below Inc

Lead CIC Customer Support Manager - Technical Support GE Vernova Inc

Customer Accounts Manager The Aaron's Co Inc

Operations Service Manager Burlington Coat Factory of TX

Senior Enterprise Customer Success Manager Pharos Systems International

Customer Experience Manager Quidelortho Corp

Sr. Quality Program Manager, Customer Defect Tracking & Resolution Thermo Fisher Scientific Inc

Operations Manager (Business Operations & Customer Experience) Voda Cleaning & Restoration of Rochester

Manager - Customer Operations Iberdrola SA

Managed Services - Integration & Middleware Lead - Manager PricewaterhouseCoopers LLP

Financial Services Tax - Real Estate Manager PricewaterhouseCoopers LLP

Migrant Services Case Manager Ibero-American Action League Inc

Service Manager (Will Train) Orkin

Manager, Central Services University of Rochester

Financial Services Tax - Real Estate Senior Manager PricewaterhouseCoopers LLP

Premier Accounts Manager - Professional Event Services Global Payments Inc

Outside Sales Account Manager - Industrial Component Service & Repair SunSource

Managed Services - Senior Data Engineer - Senior Manager PricewaterhouseCoopers LLP

Sr Manager, Client Account Services Cotality

Risk & Independence Contract Specialist Senior Manager - Advisory Consulting Services PricewaterhouseCoopers LLP

R&I Managed Services Deals Desk Senior Manager PricewaterhouseCoopers LLP

Automotive Assistant & Service Managers Mavis Tire Supply LLC

Manager, Care Services The ALS Association

Boat Service Manager BPS Direct LLC

Tax - Manager, Legal Business Services - Technology Deloitte Touche Tohmatsu Ltd

Calibration Service Manager Transcat Inc

Service Manager Terminix

Senior Business Development Manager Ericsson Mobile Financial Services Telefonaktiebolaget LM Ericsson

Route Service Manager Interstate Batteries Inc

Service Manager Urus Group LP

Manager, Training - Service Paychex Inc

Risk & Independence Contract Specialist Senior Manager - Managed Services PricewaterhouseCoopers LLP

Service Manager Bridgestone

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