NewTransaction Advisory Services Manager (REMOTE) JobotTransaction Advisory Services Manager (REMOTE)Tampa, FLRemote$140,000–$200,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The successful candidate will play a pivotal role in shaping our transaction advisory services, with a focus on valuation services, tax structuring and strategy, and negotiation.
NewCustomer Success Manager, SLED NinjaOneCustomer Success Manager, SLEDTampa, FLYou’ll serve as the primary point of contact for key public sector clients, ensuring they fully realize the benefits of NinjaOne’s IT management solutions while helping them modernize their IT infrastructure, enhance cybersecurity, and improve operational efficiency. Cross-Sell & Up-Sell Strategy: Identify opportunities to expand NinjaOne’s presence within public sector organizations by aligning our RMM, endpoint management, cybersecurity, and automation solutions with their strategic IT initiatives.
NewCustomer Success Manager NinjaOneCustomer Success ManagerTampa, FLAs the Customer Success Manager you will be the expert in best practices and product adoption negotiating contracts and offering additional products and services to help the customer recognize the benefits of NinjaOne’s Solutions while growing and maximizing profit for the company. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend.
NewProfit Center Manager Hajoca CorporationProfit Center ManagerHudson, FLAchieve upper quartile performance in these key indicators – Gross Profit %, Net Salaries Ratio, Occupancy Ratio, Return on Investment, Gross Profit per Employee, and Profit Sharing per Employee. Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business.
NewMgr Field Service CSC ServiceworksMgr Field ServiceTampa, FL$71,805.23–$86,166.27As a CSC Mgr Field Service you will manage the daily work activities of a team, including Field Service Technicians and Collectors in the troubleshooting, repair, collection, and maintenance of Company-owned, rented, and/or leased equipment. With nearly a century of experience and over one million machines in operation, we serve more than 40 million consumers annually through our pay technology platforms, technology-enabled services, and trusted client partnerships.
NewSr. Audit Manager JobotSr. Audit ManagerTampa, FL$120,000–$170,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. A well-established CPA firm with a long-standing presence in the region, this organization provides a full range of accounting, auditing, advisory, and tax services to businesses, organizations, and individuals.
NewService Technician Synerfac Technical StaffingService TechnicianTampa, FL$80,000–$120,000 / yearThis role is primarily field-based (60%+ travel) providing on-site customer support for high-speed automation machinery, including installation, troubleshooting, and system rebuilds. By applying for this job, you agree to receive calls, Al-generated calls, text messages, or emails from Synerfac Technical Staffing and our contracted partners.
NewCivil Engineer Project Manager JobotCivil Engineer Project ManagerTampa, FL$100,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. - Design-focused Engineers; If someone loves design we won’t push them into project management; We have Engineers that have been doing design work for 15 years & their pay is equivalent to what it would be as a PM but they get to continue to do what they like to do.
Senior Civil Engineering Project Manager JobotSenior Civil Engineering Project ManagerTampa, FL$125,000–$175,000 / yearFounded nearly 50 years ago and based in Tampa, with additional offices throughout the Tampa Bay region, we are a multidisciplinary engineering, planning, environmental, and design consulting firm helping developers bring residential, commercial, and infrastructure projects from concept through construction. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewTax Manager or Senior JobotTax Manager or SeniorTampa, FL$95,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Excellent communication skills – oral, written, and interpersonal with the ability to convey information in a clear and concise manner to upper level team members and clients.
Senior Tax Manager (Remote) JobotSenior Tax Manager (Remote)Thonotosassa, FLRemote$130,000–$180,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Plan, execute, direct, and complete tax projects in a wide variety of industries; provide innovative tax planning, consulting, and compliance expertise to clients, and manage to budget.
Tax Director (Senior Tax Manager) JobotTax Director (Senior Tax Manager)Tampa, FL$150,000–$220,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are mid-sized firm seeking a dynamic and experienced Tax Director - High Net Worth (Partner Path) to join our prestigious finance team.
NewConstruction Site Manager - Conveyor & Material Handling Systems InnovaConstruction Site Manager - Conveyor & Material Handling SystemsTampa, FL$250–$1,000Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion.
Project Manager (Construction) JobotProject Manager (Construction)Tampa, FL$100,000–$140,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. From healthcare facilities and distribution centers to multifamily housing, restaurants, and public safety buildings, our diverse portfolio provides long-term stability, career growth, and the opportunity to work on meaningful projects that improve everyday life.
NewBilingual Targeted Case Manager HEALTH CONNECT AMERICA, INCBilingual Targeted Case ManagerPlant City, FLWe are relentlessly committed to keeping families together and transforming lives through evidence-informed care, delivered by clinically trained staff who meet clients where they are — in their homes, in their communities, and in our offices. Health Connect America and our family of brands are leading providers of mental and behavioral health services for children, families, and adults across a multi-state footprint.
NewRemote Deployment Manager Kforce Inc.Remote Deployment ManagerTampa, FLRemote$30–$43This role is responsible for analyzing business priorities, monitoring deployment performance, managing project status reporting, and providing insight to leadership to ensure successful operational outcomes. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs.
NewTravel Nurse RN - Case Manager, Utilization Review - $2,250 per week AMN Healthcare Revenue CycleTravel Nurse RN - Case Manager, Utilization Review - $2,250 per weekLargo, FL$1,800–$2,700At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable. If you like sculptures, for a small fee, you won’t want to miss the “Gulf Coast Museum of Art” which is home to contemporary artists featuring crafts and collections of works of art from local artists.
Service Writer Everglades Equipment GroupService WriterPlant City, FloridaFull timeEverglades Equipment Group serves a wide range of customers from some of the largest agricultural producers of sugar, citrus and vegetables to individual farmers, golf courses, nurseries, commercial landscape management companies, and construction businesses, as well as large and small property owners. Assist the service manager in maintaining accurate, timely reports, work orders and records relative to the service departments daily operation within the dealership.
Service maintenance / yard person Everglades Equipment GroupService maintenance / yard personPlant City, FloridaFull timeEverglades Equipment Group serves a wide range of customers from some of the largest agricultural producers of sugar, citrus and vegetables to individual farmers, golf courses, nurseries, commercial landscape management companies, and construction businesses, as well as large and small property owners. Founded in 1963, Everglades Equipment Group is a family owned and operated full-service John Deere dealership with 19 locations covering central and south Florida.
Territory Manager II Swisher International, Inc.Territory Manager IITampa, FLWith a rich history, Swisher serves adult consumers through a diverse range of businesses, including Swisher Sweets Cigar Company, Helme Tobacco Co., Hempire, Rogue Holdings, and Drew Estate: The Rebirth of Cigars. This role uses facts, analytics, and market intelligence to influence customer decisions, drive distribution, and deliver measurable top and bottom-line growth and grow market share.
General Manager (Brewpub) Tampa Bay Brewing CompanyGeneral Manager (Brewpub)Tampa, FL$75,000–$90,000 / yearAlso, understand food cost and P&L, establish restaurant business plan by surveying restaurant demand; conferring with people in the community; identifying and evaluating competitors; preparing financial, marketing, and sales projections, analyses, and estimates. Oversee and coordinate the planning, organizing, hiring, training, and leadership necessary to achieve stated objectives in brand development, sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation.
NewManager, Claims Operations - Auto Claims Core USAAManager, Claims Operations - Auto Claims CoreTampa, FL$103,450–$197,730 / yearAs a dedicated Manager, Claims Operations, you will manage and be accountable for auto, property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate, and negotiate the claim. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency.
NewSenior Manager, Pass‑Through Taxation KPMGSenior Manager, Pass‑Through TaxationTampa, FL$153,425–$332,695 / yearBachelor's degree from an accredited college/university; Licensed CPA, JD/LLM or EA, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list. Work with KPMGs extensive network of specialists; enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative tax solutions.
NewTax Manager, Asset Management KPMGTax Manager, Asset ManagementTampa, FLLicensed CPA, EA or JD/LLM, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list. Work with KPMGs extensive network of specialists; enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative tax solutions.
NewSenior Manager, Mutual Fund Tax KPMGSenior Manager, Mutual Fund TaxTampa, FLBachelor's degree in Accounting from an accredited college/university; Licensed CPA, EA or JD/LLM, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list. Manage relationships at a senior level with large clients, advise on tactical issues, have a high level of responsibility for service delivery, and manage teams of tax professionals/assistants working on client projects.
Assurance Senior Manager, Third Party Attestation bdo consultingAssurance Senior Manager, Third Party AttestationTampa, FLApplies advanced knowledge and understanding of governing principles; applying these principles to client transactions; and documenting and communicating an understanding and application of these principles by: o Planning and executing attestation examinations including obtaining an understanding of the control environment, designing test plans, evaluating deficiencies and assessing the overall financial reporting control environment. Additionally, the Assurance Senior Manager, Third Party Attestation is expected to maintain key client relationships and act as the primary contact for clients regarding complex technical areas impacting their engagements.
NewAssistant Manager LESLIES POOLMART INCAssistant ManagerBrandon, FL$16–$18 / hourCollaborate with the General Manager to learn overall expectations and procedures of store operations, sales plans, profit margins, payroll and all controllable expenses. A key aspect of building a great team is valuing ideas from many viewpoints, which is why we place a priority on identifying and hiring talented individuals from all backgrounds and perspectives.
NewGeneral Manager in Training LESLIES POOLMART INCGeneral Manager in TrainingTampa, FL$42,080–$45,080 / yearWe operate an integrated ecosystem of 900+ retail locations, backyard service and repair, a robust digital platform, and manufacturing and distribution divisions across 35+ states—enabling consumers to engage with Leslie’s whenever, wherever, and however they prefer to shop. Leslie’s is proud to have a culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives that help drive our success and support team members in developing and growing with us.
Account Manager - Home Health Sales VitalCaring GroupAccount Manager - Home Health SalesTampa, FLThe Account Manager is responsible for driving referral growth and admissions within an assigned territory by building and maintaining strong relationships with physicians, hospitals, skilled nursing facilities, assisted living communities, and other healthcare partners. As a key player in a forward-thinking healthcare organization, you’ll represent innovative solutions that truly make a difference for patients and families - today and into the future.
Retail Floor Manager (Full-Time) Vision Ace HardwareRetail Floor Manager (Full-Time)Oldsmar, FL$17–$18 / hourThis includes assisting in supervising store associates, merchandising, attracting and developing talent, and most importantly ensuring great customer service. Manual dexterity; working with cash registers and computers, assembly of some products; ability to quickly make appropriate change for customers.
NewExperienced CPA/Tax Manager Accountant - Clearwater BJM Employer IncExperienced CPA/Tax Manager Accountant - ClearwaterClearwater, FLWe’re looking for a leader with: 5 years of public accounting management experience Active CPA or EA Certification required Ability to be onsite leading the team to success Ability to network and build clientele Excellent leadership, client service, and communication skills Requirements: At BJM Group, we believe in empowering leaders to grow their careers while maintaining work-life balance. Company sponsored Employee Assistance Program (EAP) We offer a comprehensive health benefits package through United Healthcare to support your well-being Generous PTO (up to 27 days), 8 paid holidays, year-end week off, and half-day Fridays outside of tax season As the Branch Manager you’ll oversee daily operations, coach, hire and inspire your team, strengthen current client relationships and build new ones, and implement strategies to drive performance revenue and review.
NewHospital Manager Sun City Center VCHospital ManagerSun City Center, FL$50,000–$60,000You will be supported by a highly knowledgeable team dedicated to providing efficient workflow support, allowing you to focus completely on delivering high-quality medicine. Located in the greater Tampa Bay area, you gain the benefit of a quieter community while having convenient access to all the amenities, beaches, and cultural events the Gulf Coast offers.
NewVeterinary Hospital Manager Sun City Center VCVeterinary Hospital ManagerSun City Center, FL$50,000–$60,000You will be supported by a highly knowledgeable team dedicated to providing efficient workflow support, allowing you to focus completely on delivering high-quality medicine. Located in the greater Tampa Bay area, you gain the benefit of a quieter community while having convenient access to all the amenities, beaches, and cultural events the Gulf Coast offers.
Territory Manager AxelonTerritory ManagerTampa, FLProvide an approved fully insured vehicle, the insurance, fuel, and maintenance, and various technological tools necessary to successfully operate an assigned sales territory, including but not limited to designated mobile devices (tablets, iPad, and phones). Present products and services to existing and prospective customers using sample boards, product demo, and the mobile store.
NewAccount Manager - Florida metro areas Surgical Instrument Service CoAccount Manager - Florida metro areasTampa, FLCoordinate on-site repair visits Manage customer expectations regarding repair timelines, order status, loaner availability, and service capabilities Advocate for the customer with internal SIS team Accurately complete and submit all repair orders, shipping documentation, sales requests, and customer forms in accordance with company procedures Utilize SISCOMS and related systems to track repairs, manage loaner requests, review reports, monitor order statuses, and maintain customer records Follow all established procedures for rush repairs, priority requests, approvals, and customer-specific requirements Ensure accurate proof of delivery documentation and digital signature collection Customer Education Provide formal and informal in-service education regarding proper device care, handling, inspection, testing, and transportation practices Educate customers on SIS repair processes, turnaround times, repair categories, and service offerings. Essential Job Functions: Customer Relationship Develop and maintain strong professional relationships with hospital personnel, including SPD, OR, Endoscopy, Materials Management, and clinical leadership Communicate to SIS about what the customer needs Communicate to SIS about what the customer needs Communicate to the Customer about what SIS needs from them to facilitate support Lead and direct conversations to gain targeted outcomes in training, education and in services Have an “improvement” mindset- always look for opportunities to help customer/company improve outcomes Set and maintain expectations related to repairs, services, loaner equipment, and equipment sales Provide feedback on contract performance and service utilization to identify mutual business opportunities during regular business reviews Service Coordination & Operational Support Coordinate repair pickups, deliveries, loaner equipment, and related logistics for assigned accounts.
AW Install Manager CSC ServiceworksAW Install ManagerTampa, FLWith nearly a century of experience and over one million machines in operation, we serve more than 40 million consumers annually through our pay technology platforms, technology-enabled services, and trusted client partnerships. Our team of 2,300+ professionals supports a wide range of industries, from multi-housing and universities to convenience stores and hospitality, delivering reliable equipment, innovative technology, and responsive service.
Licensed P&C Insurance Professional - Sales and Service (Signing Bonus) USAALicensed P&C Insurance Professional - Sales and Service (Signing Bonus)Tampa, FL$46,370–$48,870 / yearWe are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work at our Tampa Commerce Park Office: 17200 Commerce Park Boulevard and Brandon Office: 9527 Delaney Creek Blvd. Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently.
NewSupervisor Accounts Payable RefrescoSupervisor Accounts PayableTampa, FLSupervise the daily processing of all payment files within established deadlines, including the review and approval of ACH and wire transactions, management of payment returns, and coordination with banking partners to resolve issues and exception items. This position will be responsible for delivering efficiencies in, creating value, and delivering invoice payments and credit card processing services to the North American business users and vendors.
Field Verification Manager Lennar HomesField Verification ManagerTampa, FLFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Requires the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds.
Production Manager Lennar HomesProduction ManagerTampa, FLFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. The Production Manager at Lennar is responsible for managing satellite branch office and increase overall market share, service and profits by soliciting new business and originating new loans.
Personal Lines Customer Service Manager Safepoint MGA, LLCPersonal Lines Customer Service ManagerTampa, FLResponsibilities include leading supervisors, monitoring key performance metrics, supporting workforce planning, resolving escalated issues, and partnering with underwriting, claims, and billing teams to ensure a consistent, high-quality customer experience in a fast-paced environment. The employee frequently is required to sit for extended periods; stand; walk; use hands and fingers to handle or feel; and reach with hands and arms Working conditions This job operates in a professional office environment.
Customer Service Manager EnerSysCustomer Service ManagerLargo, FLThe Customer Service Manager collaborates with Business Development, Sales, Program Management, Operations, and other internal teams to enhance customer relationships, improve service delivery, and support organizational growth through effective communication, continuous improvement, and customer-focused solutions. The Customer Service Manager provides strategic leadership for the customer service function, ensuring a best-in-class customer experience for defense, government, and commercial customers.
Customer Service Manager - State Farm Agent Team Member Lizette Cochran - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberPalm Harbor, FLFull timeAs a Customer Service Manager - State Farm Agent Team Member with Lizette Cochran - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Manager The Wendys CoCustomer Service ManagerWesley Chapel, FL$15.55–$21.75 / hourSecure reliable transportation to travel to your home store and other locations (restaurants, area office, etc.) occasionally for training and other tasks. Families come in all shapes and sizes, that includes the Wendy's family - the people you will work with as a Shift Manager.
Customer Service Manager LSI Industries IncCustomer Service ManagerTampa, FLThe company's American-made products, which include non-residential indoor and outdoor lighting, print graphics, digital graphics, refrigerated and custom displays, help create value for customer brands and enhance the consumer experience. As Customer Service Manager, you will lead the daily operations of the Customer Service department while helping drive service excellence across multiple manufacturing locations.
Customer Service (Route Manager) - Tampa, FL Compass Group North AmericaCustomer Service (Route Manager) - Tampa, FLTAMPA, FLJob Summary: Data-driven Route Manager with a strong focus on optimizing account performance, improving customer retention, and driving revenue growth through actionable insights and operational excellence. Assess performance across locations through Quarterly District Evaluations and audit reports, identifying underperforming sites and implementing targeted, data-driven improvements.
Branch Manager (Service Center Operations / RF Communications / Customer Relations) – Tampa Gatesource HrBranch Manager (Service Center Operations / RF Communications / Customer Relations) – TampaTampa, FloridaThe Branch Manager is the primary point of contact for customers within the assigned service area, overseeing a team that includes Radio Frequency (RF) Technicians, administrative staff, and other support personnel. This role ensures the service center operates efficiently, meeting response time goals and delivering exceptional quality for both on-demand and contract services.
NewCustomer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerTampa, FLTransportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
Manager, Bloomingdale''s Credit Customer Care Macy's IncManager, Bloomingdale''s Credit Customer CareTampa, FLThis role blends the operational depth of a credit servicing environment with Bloomingdale's elevated care philosophy, ensuring that every interaction-whether credit‑related, online, or escalated-feels personal, polished, and deeply customer‑focused. The Manager, Bloomingdale's Credit Customer Care is a strategic leader responsible for guiding a high‑performing team that specializes in luxury‑level customer care and credit servicing.
Senior Manager, Customer Operations Integer Holdings CorpSenior Manager, Customer OperationsPalm Harbor, FLThis position will work directly with "factory direct" customers to support their quoting, order entry, and general service needs, while assisting in the support of the Customer Success Enterprise accounts to enhance their overall Customer Experience with Integer and help drive long term relationships with Integer Enterprise customers. Provides leadership to the Customer Operations team by managing resources, setting strategic direction, developing and managing performance toward key business metrics (e.g., Order Acknowledgement, Quote Cycle Time), and identifying improvement opportunities to better serve customers.