Territory Manager II Swisher International, Inc.Territory Manager IIDavenport, IAWith a rich history, Swisher serves adult consumers through a diverse range of businesses, including Swisher Sweets Cigar Company, Helme Tobacco Co., Hempire, Rogue Holdings, and Drew Estate: The Rebirth of Cigars. This role uses facts, analytics, and market intelligence to influence customer decisions, drive distribution, and deliver measurable top and bottom-line growth and grow market share.
NewCommercial HVAC Service Technician - Ft. Madison/Burlington, IA Trane TechnologiesCommercial HVAC Service Technician - Ft. Madison/Burlington, IADavenport, IA$32.48–$40.34 / hourEPA Certification Additional Requirements and Environmental Exposure: Must be able to safely and legally operate a vehicle using a seat belt Must be able to wear helmets, safety goggles, fall protection harness and safety boots to safely perform job duties Must be able to twist the trunk of your body 90 degrees in each direction Must be able to squat and touch the floor with both hands Must be able to reach your hands over your head Must be able to stand on concrete surfaces for extended periods, routinely up to 4 hours This position is highly physical and requires regular use of hands, fingers, walking, stooping, kneeling and climbing ladders. or less Must be able to maneuver confined access areas, as small as 30” vertical x 45” horizontal Must be able to comfortably and routinely access rooftops with extension and/or fixed ladders at heights of 15’ to 20’, and occasionally, up to 50 feet This role may be exposed to variable weather conditions, moving mechanical parts, heights, risk of electrical shock, noisy operating equipment and other variable environmental conditions based on location Annual Base Salary Range or Hourly Base Pay Range: $32.48 - $40.34 Compensation Type: Hourly Incentive Eligible: No Sales Commission Eligible: No Disclaimer : We strive to provide competitive compensation for this position, tailored to a variety of factors.
Customer Experience Manager Five Below IncCustomer Experience ManagerMoline, ILAt Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
Customer Account Manager - Moline, IL Advance Stores CompanyCustomer Account Manager - Moline, ILMoline, IllinoisWhile performing the duties of this job, the Team Member is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat; risk of electrical shock; explosives; and vibration. The rate offered depends on a number of factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable).
Customer Account Manager - Moline, IL Advance Auto Parts IncCustomer Account Manager - Moline, ILMoline, ILp>While performing the duties of this job, the Team Member is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat; risk of electrical shock; explosives; and vibration. The rate offered depends on a number of factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable).
Service Manager - Heavy-Duty Diesel Interstate Companies, Inc.Service Manager - Heavy-Duty DieselDavenport, IAThis role oversees people, processes, financial performance, and customer satisfaction while promoting Interstate Power Systems products and services. Interstate Power Systems is seeking an experienced Service Manager to lead operations at our Davenport Iowa facility.
Service Manager - Heavy-Duty Diesel Interstate CompaniesService Manager - Heavy-Duty DieselDavenport, IAThis role oversees people, processes, financial performance, and customer satisfaction while promoting Interstate Power Systems’ products and services. Interstate Power Systems is seeking an experienced Service Manager to lead operations at our Davenport Iowa facility.
Clinical Services Manager Stanton OpticalClinical Services ManagerDavenport, IAp>Duties & Responsibilities: As a Clinical Services Manager, you will work closely with the Brand Manager to provide supervision and support to the store team to meet clinical goals with guidance from the Clinical Operations Department. You will ensure that patients receive quality care by ensuring the store team that provides clinical services follow operational processes and meets their goals daily.
Service Manager (Davenport, IA, US, 52806) Cintas CorpService Manager (Davenport, IA, US, 52806)Davenport, IAResponsibilities include hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related issues; training a team on effective sales techniques; performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventory and payroll goals; managing a budget and dealing with operational issues that affect service. Hands-on support of direct reports includes accompanying our service representatives or visiting customers alone when necessary, to assist in the pick-up and delivery of products or services; driving a company-owned vehicle to and from customer locations; lifting, carrying and walking Cintas products in and out of customer accounts while maintaining world-class service and goodwill to customers; performing managerial duties.
Service Manager CintasService ManagerDavenport, IAResponsibilities include hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related issues; training a team on effective sales techniques; performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventory and payroll goals; managing a budget and dealing with operational issues that affect service. Hands-on support of direct reports includes accompanying our service representatives or visiting customers alone when necessary, to assist in the pick-up and delivery of products or services; driving a company-owned vehicle to and from customer locations; lifting, carrying and walking Cintas products in and out of customer accounts while maintaining world-class service and goodwill to customers; performing managerial duties.
Customer Service Representative Nights and Weekend Planet Fitness - PF Baseline FitnessCustomer Service Representative Nights and WeekendDavenport, IAPFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Opener- Customer Service Representative Planet Fitness - PF Baseline FitnessOpener- Customer Service RepresentativeClinton, IAPFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Service Manager - Heavy-Duty Diesel Interstate Companies IncService Manager - Heavy-Duty DieselDavenport, IA$75,000–$95,000 / yearThis role oversees people, processes, financial performance, and customer satisfaction while promoting Interstate Power Systems’ products and services. Interstate Power Systems is seeking an experienced Service Manager to lead operations at our Davenport Iowa facility.
Service Manager - Heavy-Duty Diesel Interstate Companies, IncService Manager - Heavy-Duty DieselDavenport, IA$75,000–$95,000 / yearThis role oversees people, processes, financial performance, and customer satisfaction while promoting Interstate Power Systems� products and services. Interstate Power Systems is seeking an experienced Service Manager to lead operations at our Davenport Iowa facility.
HVAC Service Manager R3 Roofing & Exteriors | R3 Heating & AirHVAC Service ManagerDavenport, IAThe Service Manager will oversee the daily operations of our HVAC service department in the Quad Cities market, ensuring efficiency, quality workmanship, and an outstanding customer experience. This is a hands-on leadership role ideal for someone who thrives in a fast-paced environment and can balance team development, customer satisfaction, and operational performance.
Assistant Service Manager Texas Roadhouse IncAssistant Service ManagerDavenport, IAEnsures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales • Leads by example to help develop employees and assistants • Helps to cross-train employees • Oversees scheduling of designated departments, as directed by the Service Manager • Develops promotions (incentives) to drive sales and conducts alley rallies, as directed by Service Manager • Manages compliance with Responsible Alcohol Service training requirements • Understands and practices safe food handling procedures • Ensures that the cleanliness of the restaurant and safety of our guests are maintained at all times • Helps to control the guest flow • Assist with liquor inventory & ordering • Assists Local Store Marketer with building sales. As an Assistant Service Manager your responsibilities would include: • Oversees service in the Front of House • In conjunction with all management, enforces compliance with all employment policies in area of responsibility • Oversees/approves all Front of House side work • Provides/oversees thorough training • Works during peak business times to set the pace in the Front of House • Manages through "hands on" supervision of the restaurant.
Dining Services Manager Compass Group North AmericaDining Services ManagerDavenport, IA$55,000–$60,000 / yearAssists in the responsibility for all food service-related activities and be primarily involved in meal services in a seated dining room setting; including quality improvement, sanitation, infection control and all facility-related activities. That is why we believe that using the freshest ingredients makes for the best dishes, staying ahead of industry trends pushes us to be innovative, and giving team members the right tools and resources helps them to perform their best.
NewSenior Manager, IT Service Orchestration Deloitte Touche Tohmatsu LtdSenior Manager, IT Service OrchestrationDavenport, IA$118,000–$218,000 / yearRequired: 10+ years of experience in IT operations, service management, service delivery, or operational leadership with experience including but not limited to: Proven track record of driving automation, workflow optimization, and operational transformation initiatives; exceptional communication and executive presentation capabilities. Join Deloitte Technology's enterprise service operations team as a Senior Manager, Service Orchestration - a pivotal role that serves as the connective tissue across our global support organizations, driving efficiency, automation, and seamless service delivery at scale.
Customer Service Team Lead - Automotive Arconic CorpCustomer Service Team Lead - AutomotiveDavenport, IAThe primary purpose of the Customer Service Team Leader is to: Act as the tactical lead on all issues pertaining to achieving the monthly S&OP plan within the market, Leading tactical aspects of market- specific projects, Being the primary liaison between CSSRs and the Customer Service Supervisor and supervising the CSSSs within the market. This includes tactical management of bookings to maximize order level, trial/new business oversight, new product creation, leading change within the team, training of new personnel, and CSSR desk coverage when team members are not available.
Customer Service Representative Nights and Weekend Planet Fitness IncCustomer Service Representative Nights and WeekendMoline, ILPFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Opener- Customer Service Representative Planet FitnessOpener- Customer Service RepresentativeClinton, IowaDollars for Scholars Program· Employee Appreciation Program· Free Membership for self and one family member or friend· Team Member Support Team· Health, Dental and Vision Insurance· Critical Illness Insurance· Short Term Disability Insurance· Accident Insurance· Voluntary Life Insurance· Pet Insurance · HSA. PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees.
Customer Service Lead - Part-Time Burlington Stores IncCustomer Service Lead - Part-TimeBettendorf, IAp>Overview: As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. Location 00747 - Bettendorf Posting Number P1-1076391-6 Address 1431 Kimberly Rd Zip Code 52722 Position Type Regular Part-Time Career Site Category Store Associate Position Category Retail Store Base Pay $14.80 - $14.80 per hour.
NewRestaurant Area Manager - Full Service - Davenport, IA HHB Restaurant RecruitingRestaurant Area Manager - Full Service - Davenport, IADavenport, IowaAs a Restaurant Area Manager, your experience and leadership skills will head up some of the nation’s leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers.
Food Service Manager Hy Vee IncFood Service ManagerMoline, IL$41,860–$52,520 / yearEquipment Used to Perform Job: Cash register, Slicer, RPM system, Fryers (breakfast grill), Ovens, Steamer, Computers (Microsoft, N.T.), Fax machine, Telephone, Copier, Calculator, Utensils, delivery van Hobart machine, stoves, grills, toasters, chicken roaster, can opener, griddle, chargrill, refrigerated food case, hot case, cold case, thermometers, knives, dishwasher, ice machine, coffee maker, scales, and pop machine. Positions that Report to you: Market Grille Department Manager; Mia Italian Department Manager; Hy-Chi Department Manager; Service Managers; Chefs; Market Grille Service Staff; Night food service employees.
Customer Service - Winner''''s Circle Staff Dave & Buster's Entertainment IncCustomer Service - Winner''''s Circle StaffDavenport, IAli>Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Manager, Editor, Government and Public Services (GPS) Deloitte Touche Tohmatsu LtdManager, Editor, Government and Public Services (GPS)IA$88,600–$163,100 / yearli>Serving as a storytelling strategist, advising on optimal ways to communicate the given insights-including determining the right content type(s) for the given insights, and leveraging multimedia or multimodal storytelling and communication skills to develop copy to suit the medium (reports, articles, infographics, videos, dashboards, etc.). Your responsibilities will include: Leveraging your own subject matter expertise as an editor, as well as your overall business understanding and content skills when collaborating with Deloitte business leaders, internal and external thought leaders, government and public services research professionals, and publishing and marketing colleagues to strategize, develop, and execute research and insights stories on prioritized topics.
Service Manager Hy Vee IncService ManagerMoline, IL$16.50–$20.60 / hourEquipment Used to Perform Job: Pallet jack, box cutter, cash registers, knives, trash compactor, cardboard baler, fork lift, computer, calculator, telephone, FAX machine, two wheeler, register computer, ordering machine, use of limited power equipment, delivery vehicle, Western Union, Hunting/Fishing license computer, and money order machine. Orders merchandise (new product, promotional, seasonal, or to replenish merchandise on hand), verifies delivery of merchandise, ensures quality, compares record with merchandise ordered, and reports discrepancies.
Customer Service Associate Chick-fil-ACustomer Service AssociateDavenport, IA$16–$16Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022). Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Senior Manager of Proposal Writing (US State & Local Health and Human Services) MaximusSenior Manager of Proposal Writing (US State & Local Health and Human Services)Davenport, IARemoteFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Collaborate with cross-functional teams including sales, marketing, technical experts, and graphic designers to develop comprehensive proposals.
Pharmacy Customer Service Associate Walgreen CoPharmacy Customer Service AssociateMoline, IL$16–$18 / hourPerforms duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
NewSenior Customer Sales and Service Representative, Automotive Arconic CorpSenior Customer Sales and Service Representative, AutomotiveDavenport, IAInformation Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). Arconic Corporation is a leading provider of aluminum sheet, plate and extrusions, as well as innovative architectural products, that advance the automotive, aerospace, commercial transportation, industrial and building and construction markets.
Sr. Customer Service & Sales Representative- Auto Arconic CorpSr. Customer Service & Sales Representative- AutoDavenport, IAInformation Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). Arconic Corporation is a leading provider of aluminum sheet, plate and extrusions, as well as innovative architectural products, that advance the automotive, aerospace, commercial transportation, industrial and building and construction markets.
Senior Customer Service & Sales Representative- Auto Arconic CorpSenior Customer Service & Sales Representative- AutoDavenport, IAInformation Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). Arconic Corporation is a leading provider of aluminum sheet, plate and extrusions, as well as innovative architectural products, that advance the automotive, aerospace, commercial transportation, industrial and building and construction markets.
Customer Service Associate - Temporary Walgreen CoCustomer Service Associate - TemporaryClinton, IA$15–$17.50 / hourModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Customer Service Associate Walgreen CoCustomer Service AssociateMoline, IL$15–$17.50 / hourModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Medical Equipment Driver & Customer Service Rotech Healthcare Inc.Medical Equipment Driver & Customer ServiceMoline, IllinoisWith hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Manages all aspects of intake: answering the phone and receiving faxes, collecting patient and referral source information, data input into IMBS, printing tickets, assembling charts and processing paperwork .
Customer Service Hy Vee IncCustomer ServiceClinton, IAResponsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
Food Service Manager-Clinton County Sheriff IA AramarkFood Service Manager-Clinton County Sheriff IAClinton, IAp>Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter. Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins.
Part Sales Manager - Full Time AutoZone IncPart Sales Manager - Full TimeMoline, ILp>As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
Part Sales Manager - Part Time AutoZone IncPart Sales Manager - Part TimeMoline, ILAs permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
NewArea Supervisor/Department Manager Ross Dress for LessArea Supervisor/Department ManagerMoline, IllinoisUnderstands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement, and heightened Loss Prevention awareness. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 7 distribution centers nationwide.
Store Manager Davenport Guitar CenterStore Manager DavenportDavenport, IAFull timep>A few special characteristics that make our Store Managers successful: Master of your Business: Understands how the business works including key business drivers, important company strategies, competition, and financial data impacting the department/organization. Our Store Managers oversee and direct the delivery of products, services or functions at group, regional or divisional levels of organizations all while creating and nurturing our culture of integrity, inclusion, musical passion, and respect.
Branch Manager Heights Finance CorporationBranch ManagerMoline, IL$54,500–$81,500 / yearOther company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. Key Words: Customer Service, Loans, Financial Services, Lending, Management, Retail, Office, Bank Teller, Sales, Collections, Leadership.
Assistant General Manager ABC Phones of North Carolina IncAssistant General ManagerMuscatine, IA$43,000–$67,000 / hourYou will need to have: Background in customer service within the retail, restaurant, or wireless industry preferred 1-2 years of experience in a Customer Service or leadership role Management experience in a commissions-based sales environment Proven track record of achieving challenging team and individual sales goals Balanced multiple opposing priorities in a multifaceted environment Set goals, evaluated performance, and developed a high performing team Basic interview skills and enhanced staffing knowledge. Running store operations - analyzing staffing needs, reporting financial and sales data, handling cash, meeting compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality.
District Manager Pizza Ranch - BettendorfDistrict ManagerBettendorf, IA$70,000–$90,000 / yearAs a District Manager at Gravy Train Restaurant Management, you will play a pivotal role in overseeing the operations and profitability of approximately six Pizza Ranch locations within your assigned district in Iowa/Illinois. Marketing and Promotions: Collaborate with the marketing department to implement local marketing initiatives, promotional campaigns, and community engagement activities to drive traffic and increase brand awareness.
GC Retail Sales Manager Store 311 Davenport NEW Guitar Center IncGC Retail Sales Manager Store 311 Davenport NEWDavenport, IACategory AV Integration Contact Centers Corporate Office Distribution Centers Music Instructors Retail Services Retail Stores School Services (Music & Arts) Veterans. • Training and People Development: Serve as the store's sales master, delivering impactful training sessions on everything from sales techniques to product knowledge.
Store Manager Davenport NEW Guitar Center IncStore Manager Davenport NEWDavenport, IAA few special characteristics that make our Store Managers successful: Master of your Business: Understands how the business works including key business drivers, important company strategies, competition, and financial data impacting the department/organization. Our Store Managers oversee and direct the delivery of products, services or functions at group, regional or divisional levels of organizations all while creating and nurturing our culture of integrity, inclusion, musical passion, and respect.
Apartment Property Manager InterSolutionsApartment Property ManagerDavenport, IA$16–$18 / hourInterSolutions, a premier staffing company in the multifamily industry, is seeking a driven and experienced Assistant Property Manager to support one of our valued clients. As an Assistant Property Manager, you ll play a vital role in supporting the Property Manager and ensuring the smooth day-to-day operations of the community.
NewAssistant Manager MOJO Family of BrandsAssistant ManagerBettendorf, IAdiv class="mobile-apply-btn">DescriptionAs an Assistant Manager on our team, you'll play a key role in leading our car wash to success, ensuring every vehicle that passes through is treated with the highest level ofcare. This role is about more than just overseeing operations—it's about innovating new wash procedures, maintaining equipment, and providing exceptional customer service while managing a team of skilled car wash technicians.
Supervisor/Asst. Shift Manager - Table Games Bally's CorpSupervisor/Asst. Shift Manager - Table GamesRock Island, ILPerform Duties of Shift Manager in her/his absence • Maintains a clear line of communication at all levels of operation when appropriate • Supervises floor dealers and protect the integrity of games through observation and following appropriate procedures • Ensures accuracy and completion of all signed paperwork and pit documents • Maintains frequent and effective contact with guests • Effectively deals all games supervised • Maintains a thorough knowledge of all rules regarding games supervised • Prioritizes tasks and handles multiple projects simultaneously • Investigates and resolves customer complaints and issues • Conducts employee coaching sessions • Assists in training staff • Answers customer questions about game information • Performs as a team member and assists fellow associates to ensure a smooth operation • Greets guests appropriately, treating each person as an individual and in a professional manner • Understands the goals and vision of the organization and demonstrates commitment to those goals in terms of individual and team performance • Coordinates and completes hourly evaluations on hourly associates • Completes other duties as assigned. Ability to lift or carry 30 pounds occasionally Environmental Working Conditions: • Exposure to high volume noise • The work environment contains bright lights, loud noise, and stressful situations.