NewCustomer Service Manager, Airport Customer Experience - IAH American Airlines GroupCustomer Service Manager, Airport Customer Experience - IAHHouston, TXDrives operational excellence Creates an environment that cares for our frontline team members and celebrates the team successes Leads airport team to perform their work in a safe, efficient manner and in compliance with Federal, state and local regulations including DOT, FAA and other government agencies Provides frontline team exceptional support through a variety of mechanisms in order for them to deliver superior customer service Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors Promotes an environment of mutual respect and trust between frontline team members Establishes and promotes effective relationships with external and internal customer base that fosters compassion, authenticity, integrity, respect and dignity Provides the direction and appropriate support structure using effective resources to enable the team to deliver high performance Assesses operational environment and conditions to ensure corporate and local scorecard metrics are fulfilled through collaboration across departments and levels. Minimum Qualifications- Education & Prior Job Experience High School diploma or GED equivalency Preferred Qualifications- Education & Prior Job Experience Previous airport customer service experience 2 years experience leading others Knowledge of company policies and procedures and functional automation applications Skills, Licenses & Certifications Ability to bring out the best performance in the workforce through proactive employee engagement and support for an inclusive working environment Ability to actively listen - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems Ability to monitor and assess performance of self, team members and the operation to make improvements or take corrective action.
NewCustomer Service Manager Sky Real Estate ProfessionalsCustomer Service ManagerHouston, TX$87,000–$169,000 / yearYour role will involve developing innovative strategies to enhance service delivery, training and mentoring your team, and resolving any client concerns with professionalism and efficiency. If you have a passion for real estate and a drive for customer satisfaction, we invite you to take the next step in your career with Sky Real Estate Professionals, where we value integrity, innovation, and teamwork.
Customer Service Manager - Manufacturing VSSI LLC Staffing ServicesCustomer Service Manager - ManufacturingHouston, Texas$85,000This role is responsible for overseeing customer service workflows, managing account support teams, improving processes, and ensuring exceptional customer satisfaction through strong cross-functional coordination. Key Responsibilities: Customer Service Operations: Lead daily customer service activities including order entry, order updates, delivery coordination, inventory communication, and issue resolution.
Veterinary Customer Service Manager Alliance Animal HealthVeterinary Customer Service ManagerHouston, TXWe proudly serve the Houston and Dallas/Fort Worth areas, as well as surrounding communities, offering both walk-in and scheduled appointments to meet the diverse needs of our clients. Job duties include, but are not limited to: The Customer Service Manager oversees the daily operations of the Client Service Representative (CSR) team while delivering an exceptional client experience.
Customer Service Manager - State Farm Agent Team Member Chris Peters - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberAlvin, TXAs a Customer Service Manager - State Farm Agent Team Member with Chris Peters - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Manager Roomi Group CorporationCustomer Service ManagerHouston, TexasCreative Submission Required To Be Considered: All applicants must submit a short presentation (PowerPoint, video, or other format) showing why you are the best fit for this role. We are seeking a versatile Customer Service Manager to lead our business marketing efforts and manage client relationships independently.
Sales Service Manager (Customer Service & Logistics) Sanhua InternationalSales Service Manager (Customer Service & Logistics)Houston, TXFull timeThe position serves as a key liaison between customers, warehouse operations, finance, IT, and business units in the United States and China to ensure timely order fulfillment and issue resolution. The Sales Service Manager is responsible for leading customer service operations and ensuring the highest levels of service for both internal and external customers.
Customer Service Manager - State Farm Agent Team Member Chase Lagarde - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberHouston, TXSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Maintenance Customer Service Manager - Utilities Operations University of Texas Medical Branch at GalvestonMaintenance Customer Service Manager - Utilities OperationsGalveston, TXAssignment in non-healthcare facilities requires a Certified Educational Facilities Professional (CEFP) or Certified Healthcare Facility Manager (CHFM), or Certified Facilities Manager (CFM). This position has major decision authority for equipment selection and installation methods on projects, from minor renovation/repairs in a business office to major construction of new healthcare, research, and/or academic/business facilities.
Customer Service Manager - State Farm Agent Team Member Ashley Jeans Henry - State Farm AgentCustomer Service Manager - State Farm Agent Team Memberhouston, TXYou will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
NewSales Service Manager (Customer Service & Logistics) SanhuaSales Service Manager (Customer Service & Logistics)Houston, TXThe position serves as a key liaison between customers, warehouse operations, finance, IT, and business units in the United States and China to ensure timely order fulfillment and issue resolution. The Sales Service Manager is responsible for leading customer service operations and ensuring the highest levels of service for both internal and external customers.
NewRegional Customer Service Manager The Everest Search GroupRegional Customer Service ManagerHouston, TXLOCATIONUSA RemoteSummary: The Director of Customer Service is responsible for a variety of tasks, including leading the customer service team and ensuring completion of both departmental and individual objectives, contributing to the success of achieving company objectives, and continuously looking for ways to improve processes in all areas of the business. At least 10 years of experience demonstrating management and leadership experience, strong operational management, project management, consulting, technology, and process improvement skills.
Manager, Sales and Customer Service Macy's IncManager, Sales and Customer ServiceHouston, TXWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues.
NewStore Assistant Manager: Lead Operations & Customer Service Domino's Pizza LLCStore Assistant Manager: Lead Operations & Customer ServiceHouston, TXDomino's in Houston, Texas is looking for an Assistant General Manager to oversee store operations, ensuring cost controls, inventory management, and excellent customer relations. Join our team and benefit from training with an industry leader and exclusive discounts on menu items.#J-18808-Ljbffr.
Key Account / Regional Customer Service Operation Manager E80 Group S.p.a.Key Account / Regional Customer Service Operation ManagerHouston$120,000–$140,000 / yearThe Key Account / Regional Customer Service Operation Manager, reporting to Customer Service Operation Director, plays a critical role in enhancing customer satisfaction through the management and coordination of technical resources, service operation team and constant communication with our sales team and when necessary with our client. Leadership and Team Management: Be the first point of contact to coordinate between customer service account manager and service operation team to deliver maximum customer satisfaction for any customer service-related aspects such as asset and system performances, tickets resolutions and service delivery in general.
Customer Service Operations Manager Vallen Distribution IncCustomer Service Operations ManagerHouston, TXThis role is responsible for leading a responsive, accurate, and technically competent support across customer orders, quotations, order tracking, technical product inquiries, bid and project support, complaint resolution, and after-sales service. Partner with Sales, Production, Engineering, Product Management, Marketing, Purchasing, Accounting, and other business partners to implement strategic initiatives and resolve cross-functional customer service issues.
Customer Experience & Service Transformation Advisory Manager Accenture PlcCustomer Experience & Service Transformation Advisory ManagerHouston, TXYou understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions. Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences.
Customer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerKingwood, TXTransportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
Customer Support Manager Serenity Mental Health CentersCustomer Support ManagerHouston, TexasYou’re comfortable balancing people leadership with performance management, and you take pride in building teams that deliver consistent, high-level results. We’re looking for a hands-on leader who knows how to build strong teams, manage performance, and deliver a high-quality customer experience at scale.
NewTeam Manager Customer Experience - Temporary - Bilingual Spanish Alorica, Inc.Team Manager Customer Experience - Temporary - Bilingual SpanishHumble, TXRemoteLocation Note: We''re currently hiring for this position in: "Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Mississippi, Missouri, Nebraska, North Carolina, Oklahoma, Tennessee, Texas, Utah, and West Virginia". We''re bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.
Part Time Customer Experience Manager The Michaels Companies IncPart Time Customer Experience ManagerHouston, TXPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Experience Manager The Michaels Companies IncCustomer Experience ManagerTXPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Part time Customer Experience Manager The Michaels Companies IncPart time Customer Experience ManagerHumble, TXPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
NewRetail Assistant Manager: Lead Team, Customer Focus United WirelessRetail Assistant Manager: Lead Team, Customer FocusHouston, TXUnited Wireless in Houston, Texas, is seeking a Retail Associate Manager to lead the store team and enhance customer loyalty. Applicants should have at least 1-2 years of customer service or sales experience, a high school diploma or equivalent, and the ability to perform physical tasks.
NewBilingual Store Manager: Lead Growth & Customer Excellence BluFox MobileBilingual Store Manager: Lead Growth & Customer ExcellenceHouston, TXBluFox Mobile is looking for a dedicated Bilingual Store Manager in Conroe, Texas, to lead a dynamic team and drive exceptional customer service. You will manage daily operations, recruit and train staff, and analyze data to enhance store performance.
Sr Manager - Customer Care Technology United Airlines IncSr Manager - Customer Care TechnologyHouston, TX$140,600–$183,108 / yearThis position will collaborate cross functionally with our business partners and other technology teams to design, develop and integrate user interfaces and services that meets the business needs. Experience managing large scale cross-functional teams or complex initiatives with demonstrated ability to influence senior management and key stakeholders.
NewStore Manager: Elevate Customer Experience FramebridgeStore Manager: Elevate Customer ExperienceHouston, TXFramebridge, Inc. is seeking a Retail Store Manager for the Houston Heights location to drive exceptional customer experiences and oversee retail operations. The ideal candidate has at least 3 years of experience in a customer service or retail management role and is ready to lead a team with enthusiasm.
NewAssistant Store Manager Lead Customer Experience Community Choice Financial Family of BrandsAssistant Store Manager Lead Customer ExperienceHouston, TXCommunity Choice Financial Family of Brands in Houston, Texas, seeks an Assistant Store Manager to provide leading customer service and develop their leadership skills. Candidates should have a High School Diploma, prior leadership experience, and strong communication skills.
Customer Success Manager Slb NVCustomer Success ManagerHouston, TXCALIFORNIA APPLICANTS ONLY: I understand the Company may obtain, without using the services of a third party investigative consumer reporting agency, public records pertaining to my character, general reputation, personal characteristics, or mode of living during its evaluation of my application for employment and, if employed, during my employment. Team Leadership: May include responsibility for managing, mentoring, and coordinating other Account Managers and Customer Success resources to ensure alignment, consistency, and high-quality customer engagement across the account portfolio.
Customer Pricing Manager Dnow IncCustomer Pricing ManagerHouston, TXThis role manages Commercial and Strategic Pricing Analysts and ensures pricing strategies align with customer-specific objectives, including revenue growth, margin optimization, and risk management. The role provides leadership on pricing decisions, supports complex scenarios, and ensures consistency, accuracy, and compliance across all pricing activities.
Operations Manager - Customer Experience Serenity Mental Health CentersOperations Manager - Customer ExperienceHouston, TexasThis role is ideal for a hands-on leader who takes ownership of people, processes, and outcomes — someone who knows how to run efficient operations, develop strong teams, and consistently deliver a high-quality experience. You’re comfortable balancing people leadership with process management , and you take pride in building teams that perform at a high level.
NewCustomer Experience Manager Five BelowCustomer Experience ManagerHouston, TexasAt Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
Customer Education Technical Content Manager FINBOA IncCustomer Education Technical Content ManagerHouston, TXRemoteLocation: This is a remote position, however you must be located in one of these areas: Texas, South Carolina, Pennsylvania, Arkansas, Arizona, Tennessee, Georgia, Florida, New York, North Carolina, Alabama, Illinois . You’ll blend strong writing, technical understanding, and data-driven thinking to continuously improve how clients learn, engage, and self-serve.
NewRetail Assistant Manager - Lead & Elevate Customer Experience TillysRetail Assistant Manager - Lead & Elevate Customer ExperienceHouston, TXYou will play a crucial role in ensuring customers receive an amazing Tilly's experience through exemplary service and strong leadership. Tilly's Inc. is seeking an Assistant Manager in Houston, Texas to join our Store Management Team.
Mgr, Customer Supply Chain Solutions Sysco CorpMgr, Customer Supply Chain SolutionsHouston, TXPOSITION SUMMARY: The Manager Customer Supply Chain Solutions (CSCS) is the responsible supply chain professionals dedicated to specific customer market segments (Restaurant, Foodservice Management or Healthcare/Retail/Travel) to develop tailored supply chain strategies and offerings to in order to increase Sysco sales opportunities and profitability with mutual benefit for customers. The Manager CSCS and team will work closely with Customers, Sales, Marketing, Merchandising, and Operations functions and leverage end-to-end distribution network models to develop alternative distribution offerings to customers that combine sources of supply, proprietary items, delivery points to deliver the best supply chain costs.
Customer Campaign Manager Wood MackenzieCustomer Campaign ManagerHouston, TexasAs the lead contributor within the growth marketing function, you'll collaborate cross-functionally with sales, product marketing, content, digital, and operations teams to execute campaigns that resonate with target personas and move prospects through the buyer’s journey. Plan, execute, and optimize full-funnel campaigns targeting existing customers across priority Natural Resources customer verticals, geographies, and channels.
Customer Success Manager -26185 Enverus Holdings, Inc.Customer Success Manager -26185Houston, TX$80,000–$90,000 / yearMust know outside sales and account management with the ability to demonstrate expertise in an enterprise sales process (customer journey cycle markers, discovery, value proposition, buying process, decision-makers, risk mitigation, retention, and closing). But weve continued to lead the way in energy technology, creating intelligent connections across the entire energy ecosystem, from renewables, power and utilities, to oil and gas and financial institutions.
Customer Care Manager Turnkey Hospitality Solutions LLCCustomer Care ManagerHouston, TXWe’re seeking an experienced and highly organized Customer Care Manager to lead our post-sales service operations. We specialize in creating high-quality, design-driven products through our in-house interior design team and global manufacturing network.
Founding Regional Manager Revenue (Sales, Customer Success...) · Austin, Dallas, Houston Innovamat Education SLFounding Regional Manager Revenue (Sales, Customer Success...) · Austin, Dallas, HoustonHouston, TXWe're a fast-growing global EdTech startup with 300+ teammates across 10 countries, building a new generation of math education grounded in research, teacher empowerment, and real classroom impact. Own and grow the Texas territory: Build Innovamat's presence across the region by identifying priority districts, shaping a focused territory strategy, and creating strong momentum in the market.
Airline Customer Service Supervisor in IAH Airport Hallmark Aviation ServicesAirline Customer Service Supervisor in IAH AirportHouston, TXFull timeMust be able to obtain security clearance from US Customs and Border Protection which requires valid proof of citizenship or authorized residency. Hallmark Aviation Services is seeking a Supervisor for an International Airline in George Bush Intercontinental Airport, TX (IAH).
NewCustomer Service Supervisor Legal DisclaimerCustomer Service SupervisorHouston, TXHeadquartered in Houston, Texas, BWC Terminals is a premier provider of bulk liquid storage and logistics services to refiners, manufacturers, and distributors of bulk liquids in North America. The BWC Terminals facilities are equipped to store a wide range of petroleum, chemical, renewables, and agricultural products.
NewCustomer Service Supervisor Laz ParkingCustomer Service SupervisorHouston, TXPosition Overview The Customer Service Supervisor manages employees and shift operations, greets and creates a welcoming atmosphere for our customers and clients. Respond promptly to problems and resolve them, while demonstrating a caring attitude and developing rapport with employees and customers.
NewAssistant Store Manager Lead Team, Elevate Customer Experience POP MARTAssistant Store Manager Lead Team, Elevate Customer ExperienceHouston, TXPOP MART in Houston, TX is seeking an Assistant Store Manager to oversee store operations, drive sales, and lead a team of Brand Associates. The role requires strong attention to detail, expertise in store processes, and the ability to communicate barriers to the Store Manager.
NewStore Manager: Lead Growth & Customer Experience LV Petroleum LLCStore Manager: Lead Growth & Customer ExperienceHouston, TXThis role involves directing daily operations, leading a dedicated team, and implementing business strategies for optimal store performance. The ideal candidate has 3+ years of retail management experience, strong leadership abilities, and exceptional customer service skills.
Senior Customer Success Manager, Construction Field AI IncSenior Customer Success Manager, ConstructionHouston, TX$70,000–$200,000 / yearWe bring a decade-long track record of real-world deployments, strong performance in DARPA challenges, and experience from organizations such as DeepMind, NASA JPL, Boston Dynamics, NVIDIA, Amazon, Tesla Autopilot, Cruise, Zoox, Toyota Research Institute, and SpaceX. The right person will be energized by building deep customer partnerships, solving complex operational challenges, and acting as the voice of the customer internally as FieldAI expands across the construction market.
Customer Care Manager Halma PlcCustomer Care ManagerHouston, TXJob Summary: The Customer Care Manager (CCM) will lead TSI's customer service and sales support functions, owning the end-to-end customer lifecycle from quoting through order fulfillment and post-sale support. Assist in resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Senior Manager, Customer Supply Chain Solutions Sysco CorpSenior Manager, Customer Supply Chain SolutionsHouston, TXThe Sr Manager CSCS is responsible for developing external interest for Sysco supply chain solutions and will work closely with Customers, Sales, Marketing, Merchandising, and Operations functions to leverage end-to-end distribution network models and develop alternative distribution offerings to customers that combine sources of supply, proprietary items, delivery points to deliver the best supply chain costs. The Sr Manager Customer Supply Chain Solutions will lead a team of supply chain experts that will function as business consultants to specific customer verticals (Restaurant, Foodservice Management and Healthcare/Retail/Travel) and will develop tailored supply chain strategies and offerings to each vertical in order to increase Sysco sales, earned income and profitability with mutual benefit for customers.
Customer Success Manager SchlumbergerCustomer Success ManagerHouston, TXCALIFORNIA APPLICANTS ONLY: I understand the Company may obtain, without using the services of a third party investigative consumer reporting agency, public records pertaining to my character, general reputation, personal characteristics, or mode of living during its evaluation of my application for employment and, if employed, during my employment. 2. REASONABLE ACCOMMODATIONS The Company will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state, and local law.
Customer Service Supervisor - Texas Medical Center Houston, Texas Laz Parking LtdCustomer Service Supervisor - Texas Medical Center Houston, TexasHouston, TXBe attentive to all kiosks and pay stations in the area you are working and effectively communicate any issues with any device and be prepared to receive instructions and be able to effectively assist customers around until the issue is resolved. The Spirit of the Position: The Customer Service Supervisor manages employees and shift operations, greets and creates a welcoming atmosphere for our customers and clients.
Customer Experience Manager, Sr Huntington Bancshares IncCustomer Experience Manager, SrHouston, TXWhat Youll Do Listen & Learn • Serve as a voice of the customer, listening to customers and colleagues through surveys, research, complaints, and feedback • Understand customer journeys, pain points, and moments that matter • Build a strong understanding of assigned business areas and their priorities • Engage with senior leaders to understand strategic priorities and how experience insights can support them Partner with the business to prioritize What Matters Most • Identify the most important experience opportunities based on impact and feasibility • Help business partners and senior leaders focus on what to act on now vs. Description This position is available to be located in the Huntington Corporate office footprint Role Summary The Customer Experience Manager (CEM) plays a strategic role in helping Huntington deliver experiences that build trust, loyalty, and long-term relationships with our customers.