Territory Manager II Swisher International, Inc.Territory Manager IIDavenport, IAWith a rich history, Swisher serves adult consumers through a diverse range of businesses, including Swisher Sweets Cigar Company, Helme Tobacco Co., Hempire, Rogue Holdings, and Drew Estate: The Rebirth of Cigars. This role uses facts, analytics, and market intelligence to influence customer decisions, drive distribution, and deliver measurable top and bottom-line growth and grow market share.
RN Case Manager, Home Health - FT Good SamaritanRN Case Manager, Home Health - FTArnolds Park, IA$34–$51Graduate from an accredited nursing program, including, but not limited to, those accredited by the Commission on Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN), or National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA). Currently holds an unencumbered RN license with the State Board of Nursing where the practice of nursing is occurring and/or possess multistate licensure if in a Nurse Licensure Compact (NLC) state.
Technology Customer Service Manager Solutions Management GroupTechnology Customer Service ManagerFort Dodge, IAThe Technology Customer Service Manager is responsible for leading the Service Desk Analyst and Computer Support Technicians who manage the Iowa Central Community College's computing endpoints and will ensure that policies and procedures set by the Leadership Team are applied consistently. The Technology Customer Service Manager will organize and coordinate endpoint deployment and break-fix efforts through the day-to-day coaching of the team, ensuring efficient and accurate resolution of incidents and requests.
Customer Service Manager Applied Industrial Technologies IncCustomer Service ManagerCedar Rapids, IAFounded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Customer Service Manager BrenntagCustomer Service ManagerNorth Liberty, IowaThe Customer Service Lead should be comfortable in sales related activities which will require direct contact with customers regarding orders or inquiries, with our other Regional Office personnel along with the shipping warehouse personnel and be comfortable on a computer for the vast majority of their day in an office environment. The Customer Service Lead is also responsible for assisting with related issues such as samples, product inquiries, A/R inquiries, shipments of materials from several outside warehouse locations, and order follow-up.
NewCustomer Service Manager Warren Transport, Inc.Customer Service ManagerWaterloo, IowaThe Customer Service Manager is responsible for overseeing the customer service department, leading a team to grow load count while ensuring the company delivers the highest level of customer service possible to strengthen and enhance the growth and stability of Warren. Implementation of sound marketing and customer service principles to develop and service customers in accordance with company and department quality, sales, utilization, and profit objectives, and serving as liaison between the customer and Warren.
Customer Service Manager Hobby Lobby Stores IncCustomer Service ManagerDes Moines, IA$16–$17 / hourIf you meet these requirements and are interested in being a vital part of our management team, then we are interested in talking to you. The Customer Service Manager position is one of hourly store management.
Customer Service Manager: EIMCo East Iowa Machine CompanyCustomer Service Manager: EIMCoFarley, IAPart timeProvide leadership to and oversight of the customer service teammates ensuring customer needs are met, relationships with customers remain strong, and the company is successful. Maintain proficiency with the company enterprise resource system, continuously working to improve use of its functions and training your team to more effectively utilize its features.
Customer Service Manager SpartanNashCustomer Service ManagerUrbandale, IowaOur braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers. Manage a team that completes all stocking, production, and additional tasks to ensure product quality, production planning, accuracy, and date sensitive rotation, as well as ensure all spoiled/damaged products are handled per established guidelines.
Customer Service Manager - State Farm Agent Team Member Glenn Waterhouse - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberJohnston, IAAs a Customer Service Manager with the Waterhouse State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Manager FCX PerformanceCustomer Service ManagerCedar Rapids, IowaFounded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Customer Service Manager: EIMCo Steel Technologies IncCustomer Service Manager: EIMCoIAProvide leadership to and oversight of the customer service teammates ensuring customer needs are met, relationships with customers remain strong, and the company is successful. KNOWLEDGE, SKILLS AND ABILITIES: 5 years of experience in excellent leadership, collaboration, and communication skills to manage and develop customer service teams.
NewCustomer Service and Support Manager 1 ASM Research, An Accenture Federal Services CompanyCustomer Service and Support Manager 1Des Moines, IACompensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. Oversee care advocates and Health Resource Specialists (HRSs) scheduling, leave planning, and queue monitoring to maintain adequate staffing levels.
Customer Service Operations Manager - ServiceMac First American Financial CorpCustomer Service Operations Manager - ServiceMacDes Moines, IAThe desired candidate will be responsible for ensuring call center teams are staffed to properly to ensure adequate coverage, have the necessary training and resources to successfully perform their work, and assist our Customer Operations Representatives so that they provide exceptional service to our customers. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support.
Customer Service Manager - State Farm Agent Team Member Kevin Van Wyk - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberPella, IAIf you're driven to expand your income while working with great people, our agency is the perfect place for you to grow and succeed. We offer exciting opportunities for advancement, along with monthly bonuses for individual and team performance, plus an end-of-year travel bonus.
NewCustomer Service Operations Manager - ServiceMac First GroupCustomer Service Operations Manager - ServiceMacDes Moines, IA$73,900–$98,500 / yearThe desired candidate will be responsible for ensuring call center teams are staffed to properly to ensure adequate coverage, have the necessary training and resources to successfully perform their work, and assist our Customer Operations Representatives so that they provide exceptional service to our customers. The Customer Service Operations Manager is a hands-on leadership role responsible for identifying problems and trends, determining root causes, and executing solutions.
Customer Experience & Service Transformation Advisory Manager Accenture PlcCustomer Experience & Service Transformation Advisory ManagerDes Moines, IAYou understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions. Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences.
Customer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerIowa City, IATransportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
NewAssistant Store Manager - Auto Parts & Customer Care NAPA Auto PartsAssistant Store Manager - Auto Parts & Customer CareDes Moines, IAAs a member of our team, you will manage inventory, support the store manager, and foster a culture of engagement and continuous improvement in a fast-paced retail environment.#J-18808-Ljbffr. NAPA Auto Parts in Des Moines, IA is seeking an Assistant Store Manager to lead daily operations and mentor a dynamic team.
Customer Success Manager, SMB Fullpath LtdCustomer Success Manager, SMBIARemoteAs an Customer Success Manager, you will have the opportunity to build meaningful relationships with our clients, play a crucial role in achieving our business goals, and work in a data-driven environment. Our mission is to constantly disrupt the industry by creating new, groundbreaking technologies to help dealers build stronger, more resilient businesses.
Manager, Customer Support Operations VontasManager, Customer Support OperationsCedar Rapids, IowaThe Manager, Customer Support Operations provides strategic leadership for the Customer Care team at Vontas, driving continuous improvement, establishing clear processes, and ensuring team efforts translate into consistent, measurable results for customers. •Experience in a fast-paced, enterprise-level, mission-critical technical support environment required; transit or transportation industry experience is a strong asset and candidates with a background in transit agency operations, transit software, or related public sector technology environments will be strongly considered.
NewCustomer Engagement Manager Ryder System IncCustomer Engagement ManagerDes Moines, IAThe Customer Engagement Manager (CEM) position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including Full-Service Lease, Programmed Maintenance, Lease Financing and Fleet Management Services) by utilizing the Ryder Sales Process. Compensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.
Customer Experience Manager Five Below IncCustomer Experience ManagerAmes, IAAt Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
Customer Care Manager - State Farm Agent Team Member Wyndell Campbell - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberOskaloosa, IASeeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference.
Customer Retention Manager Arona Home EssentialsCustomer Retention ManagerCedar Rapids, IAWe operate over 50 stores in Iowa, Nebraska, Texas, Illinois, Michigan, Florida, Colorado, Kentucky, Indiana, Missouri, New York, Pennsylvania, and Puerto Rico. Help support the overall needs of the store by assisting other associates and acting as key holder in the General Manager’s absence.
Customer Engagement Marketing Campaign Manager Credit Cards Wells Fargo & CoCustomer Engagement Marketing Campaign Manager Credit CardsWEST DES MOINES, IAThey are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.
Customer Account Manager - Cedar Rapids, IA Advance Stores CompanyCustomer Account Manager - Cedar Rapids, IACedar Rapids, IowaWhile performing the duties of this job, the Team Member is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat; risk of electrical shock; explosives; and vibration. Demonstrate an eagerness to be a team player and assist in other functions as assigned by Region and Area leaders and as needed, including, but not limited to: cleaning, organizing, stocking, operating POS equipment, truck loading/unloading, etc.
Enterprise Customer Account Manager UKGEnterprise Customer Account ManagerDes Moines, IAA successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.
Customer Care Manager EssilorLuxottica SACustomer Care ManagerSioux City, IAWe offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms. Lab & Production Coordination Investigate delayed or problematic orders on production floor Identify root causes of late or stalled jobs; take action as needed Partner with cross-functional teams (Pricing, Finance, Sales, Account Setup, etc.) to resolve issues Collaborate with lab teams to ensure accurate & timely resolution.
Management Services Manager - Stead Family Children''s Hospital - Environmental Services University of IowaManagement Services Manager - Stead Family Children''s Hospital - Environmental ServicesIowa City, IAWe are committed to providing the highest quality of environmental care services in order to maintain a functional and safe environment for patients, staff, visitors, and other individuals served by and providing services for The University of Iowa Health Care. This position oversees and manages the day-to-day operations of the Environmental Services team of approximately 100 front line staff and 6 front line leaders at Stead Family Children's Hospital.
NewHVAC Service/Sales Manager GpacHVAC Service/Sales ManagerCedar Rapids, IA120000–150000GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
Customer Solutions Manager, EDU & SLG Western Region - CSM Amazon.com IncCustomer Solutions Manager, EDU & SLG Western Region - CSMIAYou"ll develop comprehensive enablement plans that prepare organizations for generative AI adoption and successful workload migrations, lead executive briefing sessions that showcase how agentic AI and AWS capabilities serve government and higher education use cases and manage go-live events that mark critical transitions. Build & Scale: Contribute to the CSM function by developing scalable mechanisms, AI-powered automation strategies, and best practices that accelerate customer adoption across the government and higher education segment - including agentic frameworks that can be replicated across mission-driven organizations.
Customer Growth Strategy Senior Manager | Utilities Accenture PlcCustomer Growth Strategy Senior Manager | UtilitiesDes Moines, IAYou have the full consulting toolbelt and bring project management and industry expertise to the workplace, including the abilities to engage client leaders & stakeholders, facilitate workshops, synthesize customer and operational insights, build compelling narratives, guide clients into making confident decisions on where and how to transform service and partner with clients to deploy & monitor various initiatives. You bring a strategic yet tactical & deployment mindset, strong analytical skills, and practical experience helping organizations assess current-state service performance, identify & evaluate breakpoints, define & deploy future-state visions, and create & execute roadmaps that improve customer, operational, and financial outcomes.
Customer Growth Strategy Manager | Utilities Accenture PlcCustomer Growth Strategy Manager | UtilitiesDes Moines, IAYou have the full consulting toolbelt and bring project management and industry expertise to the workplace, including the abilities to engage client leaders & stakeholders, facilitate workshops, synthesize customer and operational insights, build compelling narratives, guide clients into making confident decisions on where and how to transform service and partner with clients to deploy & monitor various initiatives. You bring a strategic yet tactical & deployment mindset, strong analytical skills, and practical experience helping organizations assess current-state service performance, identify & evaluate breakpoints, define & deploy future-state visions, and create & execute roadmaps that improve customer, operational, and financial outcomes.
Customer Service Representative Target Freight ManagementCustomer Service RepresentativeCedar Rapids, IAFull timeJob Summary and Responsibilities : Under the direction of the Customer Service Manager, the Customer Service Representative ensures the best possible customer experience, you will resolve customer questions and offer solutions to drive company revenue. Resolve customer service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment.
Imaging Field Service Manager Loffler Companies, Inc.Imaging Field Service ManagerSioux Falls, SD/Sioux City, IowaPosition Summary : The purpose of the Imaging Field Service Manager position is to lead and guide a group of technicians to provide effective and efficient service to our customers within a geographic area. Monitors cost of goods to manage and maintain company budget targets including but not limited to using aftermarket partsand supplies and parts reclamation department.
Electrical Services Manager Robinson, Inc.Electrical Services ManagerAltoona, IAPart timeDuties include hiring and working with Supervisors to train electrical department employees, meeting production performance expectations, and manage the department budget. The Electrical Services Manager is responsible for overseeing the daily operations of the electrical department and their employees.
NewCustomer Engagement Manager RyderCustomer Engagement ManagerDes Moines, IowaThe Customer Engagement Manager (CEM) position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including Full-Service Lease, Programmed Maintenance, Lease Financing and Fleet Management Services) by utilizing the Ryder Sales Process. The CEM’s book of business will typically consist of; smaller less complex Local accounts with power fleet size opportunities of 1-4 units, smaller less demanding National accounts, smaller coordinated accounts whereby the economic buyer is not at.
Manager - Payment and Customer Svc. - (Full-Time ) The Iowa Clinic PCManager - Payment and Customer Svc. - (Full-Time )West Des Moines, IADefine, track, and report on key performance indicators through dashboards and monitor daily and weekly workloads, monitor key volumes (e.g., calls, postings, payment plans) to adjust staffing or workflows to meet revenue-cycle targets. The Manager, Payments provides leadership and day-to-day oversight of the patient financial experience including customer service, payment posting and payment plans.
Customer Development Manager RyderCustomer Development ManagerDes Moines, IowaThe Customer Development Manager FMS position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including: Full Service Lease, Programmed Maintenance, Lease Financing, Fleet Management Services and Dedicated Contract Carriage) by utilizing the Ryder Sales Process. Outside Sales Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.
Customer Service Representative - Morning Hours (5AM-12AM) Planet Fitness - PF Baseline FitnessCustomer Service Representative - Morning Hours (5AM-12AM)Iowa City, IAPFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Customer Service Representative Nights and Weekend Planet Fitness - PF Baseline FitnessCustomer Service Representative Nights and WeekendDavenport, IAPFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Customer Service Representative Nights 2P-10P and Weekend 1P-9P Planet Fitness - PF Baseline FitnessCustomer Service Representative Nights 2P-10P and Weekend 1P-9PDubuque, IAPFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Customer Service Representative Weekend Opener 6:30 AM - 1:30 PM Planet Fitness - PF Baseline FitnessCustomer Service Representative Weekend Opener 6:30 AM - 1:30 PMDubuque, IAPFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Customer Service Representative Nights and Weekend CR2 Planet Fitness - PF Baseline FitnessCustomer Service Representative Nights and Weekend CR2Cedar Rapids, IAPFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Customer Service Representative **WEEKENDS ONLY** 7am -1pm//1pm -7pm Planet Fitness - PF Baseline FitnessCustomer Service Representative **WEEKENDS ONLY** 7am -1pm//1pm -7pmWest Des Moines, IAPFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Customer Service Representative *5am Opener* Planet Fitness - PF Baseline FitnessCustomer Service Representative *5am Opener*West Des Moines, IAPFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Customer Service Representative - Weekday Opener 4:30AM-12:30P Planet Fitness - PF Baseline FitnessCustomer Service Representative - Weekday Opener 4:30AM-12:30PDubuque, IAPFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Opener- Customer Service Representative Planet Fitness - PF Baseline FitnessOpener- Customer Service RepresentativeClinton, IAPFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Customer Service Representative Planet Fitness - PF Baseline FitnessCustomer Service RepresentativeIowa City, IAPFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.