1,355 Results for

Customer Experience Manager Jobs in Ankeny, IA

Jobs

New!

Des Moines, IA6 days ago

$95,000–$125,000 Per Year

Our client is a nationally respected construction and real estate development organization with a long-standing reputation for delivering complex, high-quality projects across a wide range of market sectors, including multifamily housing, commercial, healthcare, education, and mixed-use developments. With a strong commitment to innovation, quality, and community impact, this company partners closely with owners, architects, and stakeholders to deliver projects that strengthen communities and create meaningful places to live and work.

New!

Des Moines, IA5 days ago

$95,000–$145,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. If you have a knack for leading and managing complex construction projects, and are passionate about design, planning, and execution, then this role is for you.

New!

Ames, IA2 days ago

$110,000–$160,000 Per Year

As the organization continues to grow, they are seeking an experienced Preconstruction Manager to lead projects during the early planning and estimating phases and help drive successful project outcomes from concept through construction start. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

West Des Moines, Iowa14 days ago

$60–$65 Per Hour
Contractor

This role is central to a highly visible transformation, partnering with executive leadership, technology teams, and contact center operations to redefine customer experience and agent productivity at scale. The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment.

Carlisle, IA7 days ago

$75,000–$135,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Our comprehensive product line includes pressure-sensitive labels, shrink sleeves, roll-fed labels, pouches and more.

New!

Ankeny, IA1 day ago

In addition, the Branch Manager works in conjunction with the Market President, Branch Operations Officer, and Director of Retail Banking to complete other duties, including general branch operations and facilities maintenance, retail management, and leadership and growth activities. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and taking corrective action with employees; addressing complaints and resolving problems.

New!

Des Moines, IA6 days ago

$120,000–$160,000

The Clean Energy & Infrastructure Group comprises the following market sectors and operating companies: Renewables: IEA Constructors, Wanzek Construction, White Construction; Industrial: Phoenix Industrial, MasTec Industrial; Infrastructure: American Civil Constructors West Coast, Cash Construction, FNF Construction, MasTec Civil, McKee Utility Contractors, Precision Aggregate Products, Ragnar Benson Construction, Saiia Construction, William Charles Construction, William Charles Electric; General Building: Lemartec, NV2A. In Infrastructure, we specialize in electrical, environmental, highways, roads and bridges, aggregate mining, ports and terminals, rail, pump and lift stations, water transmission and pipelines, water and wastewater treatment plants, and stormwater.

New!

Des Moines, IAToday

$20–$24 Per Hour

in all directions, lift and place objects up to 25 lbs, operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, be able to work overtime, weekends, night hours (emergencies) work in small and/or enclosed spaces, traverse flat and non-flat terrain, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, be exposed to hazardous chemicals. The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs.

New!

Des Moines, IAToday

$52,000–$57,000 Per Year

in all directions, lift and place objects up to 25 lbs., operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, work in small and/or enclosed spaces, traverse flat and non-flat terrain, be exposed to hazardous chemicals. The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments, including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs.

Des Moines, IA8 days ago

Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).

New!

Des Moines, IA2 days ago

Remote

This is a 1099 independent contractor opportunity that gives you the freedom to build your own business on your schedule, backed by a proven system, hands-on mentorship, and real growth potential. We are currently seeking a Remote Sales Representative who is coachable, motivated, and passionate about helping people make confident financial decisions.

Des Moines, IA15 days ago

Full-time

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Tech-savvy with proficiency in Microsoft Office, Build Pro, Procore, and other construction management software, leveraging technology to streamline workflows, enhance project tracking, and improve overall efficiency.

Des Moines, IA30+ days ago

You understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions. Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences.

Iowa16 days ago

In this high-impact role, you won't just map touch points, you will actively design and launch the digital programs, email campaigns, and in-app experiences that turn users into Workiva Champions. If you are a data-driven strategist who thrives at the intersection of marketing, product, and customer experience, this role offers the autonomy to innovate and directly drive customer value realization globally.

IA15 days ago

$93,000–$149,000 Per Year

DES MOINES, IA12 days ago

$119,000–$206,000 Per Year

They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. This role is responsible for evaluating customer journeys across channels to uncover friction points, generate actionable insights, and drive improvements that deliver measurable customer and business outcomes.

IA30+ days ago

Remote

$100,000–$110,000 Per Year

Required Skills: High School diploma, Associate's or Bachelor's degree, and 5+ years of successful experience in lifecycle service Account Management, Systems Implementation/ Integration, Public Safety Systems Sales, or Public Safety Systems Engineering is required. Coordinate across all internal stakeholders such as Sales, Engineering, Program Management, Contracting and Finance teams to ensure all technical and commercial actions remain in strict compliance with US Federal Government Markets Division policies.

West Des Moines, IA30+ days ago

$20.50–$30.05 Per Hour

If you're someone who has a genuine desire to help people live better and healthier lives, join us as we work to be a trusted resource in our communities, offering real people, real food at real affordable prices across the Midwest. This pay range represents the minimum and maximum base pay for the position, which is determined by factors such as market data, the qualifications required, the level of responsibilities associated with the role and other roles at this same level.

Johnston, IA30+ days ago

As a Customer Service Manager with the Waterhouse State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Des Moines, IA9 days ago

$16–$17 Per Hour

If you meet these requirements and are interested in being a vital part of our management team, then we are interested in talking to you. The Customer Service Manager position is one of hourly store management.

IA30+ days ago

Remote

$160,155–$177,950 Per Year

Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}. The Senior Manager is accountable for end-to-end execution of agent and member digital sales and service experiences within CSAA personal lines, ensuring consistent, high-quality delivery across distribution channels (AAA club agency, independent agency, direct, and alternative platforms).

New!

IA6 days ago

$54,095–$155,538 Per Year

Applies clinical judgment to the incorporation of strategies designed to reduce risk factors and barriers and address complex health and social indicators which impact care planning and resolution of member issues. A RN who resides in a compact state is required to have an active multistate license through the Nurse Licensure Compact (NLC), allowing practice across participating states with one license.

West Des Moines, IA16 days ago

Full-time

Define, track, and report on key performance indicators through dashboards and monitor daily and weekly workloads, monitor key volumes (e.g., calls, postings, payment plans) to adjust staffing or workflows to meet revenue-cycle targets. The Manager, Payments provides leadership and day-to-day oversight of the patient financial experience including customer service, payment posting and payment plans.

Ames, IA30+ days ago

Address underperforming metrics related to the store's services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label.

Des Moines, Iowa28 days ago

The Marketing Manager is responsible for leading the marketing strategy, planning, and execution that drives awareness, enrollment, engagement, and long-term value from the company's loyalty program and digital experiences. Loyalty Marketing Strategy & Positioning: Own the end-to-end marketing strategy for the loyalty program, including value proposition development, member segmentation, lifecycle messaging, and benefit communication.

West Des Moines, IA8 days ago

Applies payments to resident ledgers; makes daily bank deposits; follows up with telephone calls and/or collection or demand notices (letters) to ensure prompt payment by residents; creates and delivers NSF notification letters; adjusts/corrects resident ledgers; inputs concessions; updates lease information/changes, etc. Inputs daily activities such as move-ins and move-outs, notices to vacate, resident transfers, lease renewals, lease changes, household and occupant demographics, search tag information, application approval/rejections, cancellations, etc.

Des Moines, IA17 days ago

Remote

$113,100–$232,300 Per Year

Role Overview: An expert experience leader with multi-facet role to drive customer centric mindset for creating products & solutions for various business units and develop capabilities and skills of the experience team: As a Lead Experience Researcher for Deloitte DT-US Product Engineering team, you will work with a creative group in a dynamic and fast-paced environment. As a Manager, Experience Researcher on the DT-US Product Engineering team, you will be responsible for: Defining and leading research strategies for digital products, including mobile experiences, across the product development lifecycle.

West Des Moines, IA13 days ago

$45,000–$50,000 Per Year

As a Care Experience Manager (CEM), you'll play a vital role in supporting both our clients and caregivers - making a meaningful impact every single day. As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

Des Moines, IA28 days ago

Remote

$97,500–$131,625 Per Year

Reporting to the Director, Solution & Customer Marketing as part of the Solutions and Customer Marketing team, and working closely with Growth Marketing, Product Management and Sales, you will lead the go-to-market (including messaging, collateral and launches) for a new AI solution that enable IT teams at some of the world’s largest organizations to modernize their infrastructure. + Understand Alternative Solutions to Improve Competitive Position: Actively understand alternative market solutions and accepted approaches that customers may employ to solve their challenges to continuously inform product strategy and tune strategic messaging that feeds campaigns, enablement and customer programing.

Ames, IA27 days ago

The Lloyd Veterinary Medical Center, part of Iowa State University's College of Veterinary Medicine, is a full service teaching hospital offering advanced diagnostic, medical, and surgical care for small and large animals while supporting the education and training of future veterinarians. In this role, you will oversee a team of veterinary teaching hospital assistants, help coordinate staffing and scheduling, support employee development, and work closely with clinicians and hospital leadership to keep things running smoothly.

New!

Johnston, IA5 days ago

$93,324–$139,980 Per Year

As a Customer Success Manager for JD Global Aftermarket & Customer Support located in Johnston, IA, you will: Drive readiness, utilization, and renewals for assigned division(s) of dealers through direct engagement, focused Customer Success execution, and coordinated dealer engagement strategies with field team members. Serve as the primary point of contact for Customer Success readiness, including onboarding, journey mapping, milestone tracking, and measuring success through establishment of Customer Success functions within dealerships and sustained utilization and renewal of SaaS solutions.

WEST DES MOINES, IA21 days ago

They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.

Des Moines, IA28 days ago

Remote

In this CSM role working with database and analytic products, you will partner cross‑functionally to align customer goals with intelligent insights, track success using predictive signals, and proactively optimize outcomes. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow.

Des Moines, IA30+ days ago

A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.

Boone, IA30+ days ago

Remote

The position will also lead AI initiatives across the department to improve efficiency and service delivery, play a major role in workforce management through forecasting volume, revenue, and expenses, and support the successful onboarding of new clients. Organizes, administers, or authorizes major department functions including, but not limited to, personnel changes, career development, disciplinary actions, transfers, promotions, compensation, leaves of absence, and CDS Global policy administration.

Des Moines, IA30+ days ago

They must be able to turn large amounts of raw data from multiple sources into insights and strategies that result in greater customer retention, the acquisition of new customers, inform cross-sell opportunities and assist in the development of key strategic initiatives and projects. Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.

Ames, IA15 days ago

$57,000–$91,000 Per Year

You will work closely with Workiva's Services team, Support team, Marketing team, and Sales team to drive adoption by ensuring customers are effectively onboarded, trained, and supported throughout the customer journey. CSMs serve as the primary point of contact for customers, managing the entire customer lifecycle by focusing on business outcomes; and identifying opportunities for growth within their named accounts post-sale.

Des Moines, IA14 days ago

Remote

$103,000–$183,920 Per Year

Reporting to the Senior Director of Strategy and Strategic Partnerships for Education, you will drive initiatives that expand Autodesk's reach and impact among workforce agencies, training providers, industry coalitions, employers, and strategic partners, ensuring the next generation of Design & Make talent is prepared for the jobs of the future. Lived experience navigating workforce development pathways, such as military transition, reskilling or upskilling programs, apprenticeship or union training, community college, or continuing education, and passion for the intersection of technology and expanding economic opportunity.

West Des Moines, IA30+ days ago

Des Moines, IA30+ days ago

Build strong executive relationships (CHRO, CIO, CFO, COO, etc) across the account by leveraging your sales management team, leveraging UKG executive sponsors and leveraging in-person meetings and interactions. • Monitor account concerns through partnerships with assigned technical resources on customer needs, sentiment, challenges and adoption and partner for solutions that improve customer satisfaction and experience when necessary.

Des Moines, IA30+ days ago

The Manager of Customer Success leads a team of Customer Success Managers responsible for driving adoption, value realization, retention, and expansion across a defined portfolio of Verint customers. The Manager is accountable for team-level revenue outcomes (revenue retention, renewal rates, and expansion pipeline) and for developing CSMs into high-performing customer advocates.

New!

Des Moines, IAToday

$90,000–$100,000 Per Year

Portfolio brands include Foresight Sports, Bushnell Golf, Fox, Bell, Giro, CamelBak, Bushnell, Simms Fishing andmore (https://www.revelyst.com/brands.html). While the Territory Sales Manager does not have direct reports, they act as a key influencer and collaborator, working closely with internal teams, channel partners, and customers to achieve business goals.

West Des Moines, IA30+ days ago

Our Awards: Mediacom is proud to have received the following recognitions: 2025 Best Managed Companies, 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award. Provide regular updates of insertable networks, zone reconfigurations, new representation etc., to Ampersand, with an understanding of the importance of key live sports programming, availability of limited inventory on networks and how that varies by network and system insertability.

New!

Ankeny, IAToday

As the Assistant Sales Manager, you will engage with clients one-on-one to deliver outstanding consultation excellence by understanding their unique needs and crafting personalized dream packages. Work alongside clinic leadership to achieve sales Key Performance Indicators (KPIs) and streamline administrative processes, enhancing the overall client experience.

Altoona, Iowa20 days ago

You'll start by learning the ropes in a supportive environment, with a clear path toward leadership. Looking for a high-income opportunity with real career growthbut don't have years of experience?.

Ankeny, IA30+ days ago

Automotive Retail: Previous experience in automotive retail Certifications: Automotive Service Excellence (ASE) Certification Leadership - Assist the Store Manager in supervising, training, and developing high-performing employees, fostering a motivated and engaged team. Automotive Retail: Previous experience in automotive retail Certifications: Automotive Service Excellence (ASE) Certification What We're Looking For Leadership: Demonstrates integrity, decision-making skills, and strong leadership abilities.

Ames, IA30+ days ago

As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Parts Sales & Inventory Management Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.

Des Moines, IA30+ days ago

In this role, you will sell human resources technology within a designated geographic territory to cultivate new business opportunities and drive strategic discussions around Human Capital Management (HCM) initiatives for companies with 50 -- 999 employees. Military experience -- skills including teamwork, resilience, negotiation, trust-building, and a never-lose mentality will help you build team and client relationships, identify solutions, and achieve success.

New!

Des Moines, IA3 days ago

As an Account Manager Supervisor, you will also maintain partnerships with the producers and underwriters to support business development in our commercial lines department. You will assist with the ongoing management and retention of commercial insurance accounts by providing the highest level of customer service.

IA30+ days ago

Remote

Knowledge, Skills and Abilities • Demonstrated organizational and project management skills • Excellent interpersonal skills with the ability to build relationships at all levels of the organization • Clear and effective communication skills, both written and verbal • Collaborative mindset and ability to work well within a team • Willing to take responsibility and act independently, when necessary, with strong problem-solving abilities. • Meet with existing and potential customers (e.g., physicians, physician office groups at hospitals, hospital administrators, reimbursement specialists) by traveling (in an automobile or airplane) to identify their clinical needs, goals, and constraints related to patient care and to demonstrate how company products can help them achieve their goals.

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Customer Experience Manager Jobs in Ankeny, IA

Project Manager Jobot

Project Manager (Design Build) Jobot

Preconstruction Manager (Water/Wastewater Projects) Jobot

Project Manager 5 - Contingent Pinnacle Technical Resources

Label Sales Jobot

Bank Branch Manager Availa Bank

Electrical Engineering Manager William Charles Construction

Assistant Community Manager Asset Living

Community Manager Asset Living

STORE MANAGER in DES MOINES, IA Dollar General

Remote Sales Representative Reineke Agency

Construction Manager Lennar Homes

Customer Experience & Service Transformation Advisory Manager Accenture Plc

Customer Experience (CX) Engagement Manager Workiva

Customer Experience (CX) Engagement Manager Workiva Inc

Lead Product Manager, Customer Experience (CX) Journey Intelligence Wells Fargo & Co

Federal Software Customer Service Manager - Remote Motorola Solutions Inc

Experience Manager Fresh Thyme Market

Customer Service Manager - State Farm Agent Team Member Glenn Waterhouse - State Farm Agent

Customer Service Manager Hobby Lobby Stores Inc

Senior Manager, Digital Experience Delivery - Remote CSAA Insurance Group

Case Manager, Registered Nurse (Oncology experience required) CVS Health Corp

Manager - Payment and Customer Svc. - (Full-Time ) The Iowa Clinic

Experience Manager Ulta Beauty Inc

Marketing Manager, Loyalty & Digital Experience Hy-Vee

Experienced Apartment Assistant Manager Village Green Companies

Manager, Experience Researcher Deloitte Touche Tohmatsu Ltd

Care Experience Manager Aveanna Healthcare Holdings Inc

Senior Solution & Customer Marketing Manager Rocket Software

Manager Customer Relations Iowa State University

Customer Success Manager Deere & Co

Customer Engagement Marketing Campaign Manager Credit Cards Wells Fargo & Co

Customer Success Manager - Vertica Rocket Software

Enterprise Customer Account Manager UKG

Customer Service Strategy and AI Manager Hearst Communications Inc

Manager Customer Insights & Data Analytics Ryder System Inc

Customer Success Manager - GRC (Governance, Risk & Compliance) Workiva Inc

Sr. Workforce Development Strategy Manager, Autodesk Education Experiences Autodesk Inc

Manager - Payment and Customer Svc. - (Full-Time ) The Iowa Clinic PC

Customer Account Manager 3 UKG

Manager, Customer Success Verint Systems, Inc.

Territory Sales Manager (West), Golf Technology Revelyst

National Sales Manager, OnMedia Mediacom Communications Corp

Assistant Sales Manager Milan Laser Hair Removal

Outside Sales Manager LifeAnchor Insurance

Part Sales Manager - Full Time AutoZone Inc

Part Sales Manager - Part Time AutoZone Inc

Major Accounts Sales District Manager Automatic Data Processing Inc

Commercial Lines Insurance Account Manager Kaplan Insurance Agency, Inc.

Territory Manager - West Zoll Data Systems, Inc.

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