Assistant Customer Service Manager Nino Salvaggio International MarketplaceAssistant Customer Service ManagerTroy, MIAssist customer service manager with effectively directing and supervising all functions and activities of the department and personnel to ensure optimum productivity, excellent customer service and satisfactory results. Nino Salvaggio is currently looking for an Assistant Customer Service Manager for our Troy location.
Application Engineering / Customer Service Manager JatcaApplication Engineering / Customer Service ManagerLivonia, MichiganPartner with Operations/Customer Service Managers from the other branches to develop and implement operations strategies to improve execution, provide additional value to customers in a cost-effective manner, and implement best practices across all branches. Essential Duties and Responsibilities: Prioritize, schedule and delegate work assignments, and directly supervise day-to-day Michigan customer service and engineering operations to ensure the meeting of revenue and profit goals.
Purchasing & Customer Service Manager PocketNurse Enterprises IncPurchasing & Customer Service ManagerFarmington Hills, MIThis role requires the individual to be able to understand, remember, apply and communicate complex information and problems, opposing points of view on complex issues and collaborate and explore alternative solutions; organize and prioritize thoughts, ideas, and own work schedule, and oversee work schedules of others; apply common sense, analyze and make decisions which have significant impact on the immediate work unit and monitor impact outside immediate work unit; express written and spoken word for internal and external communications and compose materials such as detailed reports, forms, letters, manuals, presentations, etc. and communicate information; compute, analyze, and interpret complex statistical data for reporting purposes; and use basic mathematical skills including ability to add, subtract, multiply, divide and to record, balance, and check results for accuracy. The Purchasing and Customer Service Manager is responsible for overseeing the Purchasing, Customer Service, and White Glove Delivery teams and driving continuous improvement efforts in service levels.
Customer Service Manager - State Farm Agent Team Member Tony Volante - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberClarkston, MIAs a Customer Service Manager - State Farm Agent Team Member with Tony Volante - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Manager - State Farm Agent Team Member Katie Pikkarainen - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberFowlerville, MIDevelop leads, schedule appointments, identify customer needs, and market appropriate products and services. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
Customer Site Service Manager BASF SECustomer Site Service ManagerSouthfield, MIJust some of the many benefits we offer include: • Flexible work arrangements whenever possible • Highly competitive retirement savings plan with company match and investment options • Well-being programs that include comprehensive mental health support for you and your household, family members • Family forming benefits, fertility, adoption, and surrogacy reimbursement, maternity, parental leave, and more • Back-up child and elder care with discount programs for families of all ages and stages • Mentoring and career development opportunities that allow you to share, learn, and thrive • Matching gifts program that allows you to deepen the impact of your contributions to qualified charities • Employee crisis support for when the unexpected happens • Access to our BASF wine cellar, employee discounts, and much more. Experience must include the following: • Overseeing application processes, including presets, application fluid, shaping, air RPMs, distances, and paths application • Providing solutions to paint production problems • Supervising production lines to ensure product quality • Launching of workability, colors, new materials • Evaluating and analyzing color vs.
Mopar Supply Chain Customer Service / Dealer Support Manager \u0026 Buyback Lead Stellantis NVMopar Supply Chain Customer Service / Dealer Support Manager \u0026 Buyback LeadAuburn Hills, MIThe Supply Chain Team is seeking a self-motivated and highly customer centric leader to oversee our North America Supply Chain Customer Service and Dealer Support function. In this role, you will lead a customer-centric team responsible for frontline dealer support, buyback prevention, and rapid response to critical supply chain issues - including 24/7 production shutdown requests.
Customer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerMITransportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
NewManager, Customer Service and Contamination Astemo IndianaManager, Customer Service and ContaminationFarmington Hills, MichiganThe position serves as the central liaison between Astemo and Ford, providing technical leadership, driving proactive issue resolution, and ensuring sustainable improvements in product quality, manufacturing processes, and customer engagement across all AM region sites. Summary : The Regional Quality Head – Customer Service & Contamination is a strategic leadership role responsible for driving best-in-class quality performance, with a primary focus on Ford as a critical customer.
Customer Logistics Manager Ryder System IncCustomer Logistics ManagerFlint, MICompensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees: If you are a current employee at Ryder, please click here ( https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld ) to log in to Workday to apply using the internal application process.
Department Manager--Customer Experience Manager The Michaels Companies IncDepartment Manager--Customer Experience ManagerRochester Hills, MIPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Service Supervisor PetSuitesCustomer Service SupervisorNovi, MI$14–$16PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. At NVA Pet Resorts, our mission is simple: Create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.
Customer Logistics Manager RyderCustomer Logistics ManagerFlint, MichiganCompensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Security Notice for Applicants : Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire.
Customer Service Dept Supervisor (US) Unilock LtdCustomer Service Dept Supervisor (US)Brighton, MIReporting to the Assistant General Manager, the Customer Service Supervisor, in addition to the essential functions of a Customer Service Representative is primarily responsible for providing quality and efficient customer service to customers through the daily management of a team to include, motivating, recognizing, rewarding, coaching, counseling, training and problem solving. This includes, but is not limited to, developing a training program; conducting periodic refresher courses; staying current in all aspects of the order desk and the appropriate training documentation, and coordinating training with experts as needed.
Account Manager - Customer Success SCIOMETRIX INCAccount Manager - Customer SuccessRoyal Oak, MIThe ideal candidate will have 6-10 years of experience in customer success, a strong healthcare background, and the ability to travel for quarterly meetings across the U.S. If you are tech-savvy, data-driven, and passionate about enhancing customer experiences, we encourage you to apply. Your responsibilities will include developing strategies for account acquisition and growth, troubleshooting customer issues, and tracking key performance metrics to drive continuous improvement.
Customer Project Manager Robert Bosch GmbHCustomer Project ManagerPlymouth, MIAs the Customer Project Manager your responsibilities will include: Overall responsible for project management deliverables (set-up of project-charter, project management plan, communication strategy, project schedule, milestones, work breakdown structure, etc.). Perform and lead for risk management, quality management and problem resolution management; including the identification, analysis, implementation and evaluation of measures together with the cross functional team.
Customer Care Manager - State Farm Agent Team Member george almaliky - State Farm AgentCustomer Care Manager - State Farm Agent Team Membersouthfield, MISeeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference.
Route Service Manager - UniFirst UniFirst CorpRoute Service Manager - UniFirstPontiac, MIThe Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization.
Customer Experience Program Manager Stellantis NVCustomer Experience Program ManagerAuburn Hills, MIThe Program Manager will leverage internal and external data sources, customer feedback, and dealer performance metrics to identify systemic issues impacting the customer experience, prioritize dealer intervention, and drive sustainable improvement through structured consulting engagements and action plans. Demonstrated ability to analyze complex data sets and translate findings into actionable business strategies within data platforms such as (Snowflake, SAS Enterprise Guide, Palantir, Qualtrics XM, PowerBI, Qlik, JD Power Live, Microsoft Copilot).
Manager, Voice of the Customer and Performance Analytics Stellantis NVManager, Voice of the Customer and Performance AnalyticsAuburn Hills, MIBuild and maintain global KPI frameworks and dashboards for key metrics, such as NPS, FCR, AHT, backlog, service levels, quality, and digital adoption. This role designs and manages how we listen to customers, how we measure performance, and how we turn data into decisions that improve products, processes, and service.
Assistant Store Manager - Customer Experience PetSmart LLCAssistant Store Manager - Customer ExperienceRochester Hills, MIPetSmart's Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company's vision, mission, values, and strategy. Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Participates in employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.
Customer Service Support Chase Plastics ServicesCustomer Service SupportClarkston, MichiganThis would include receive, investigate and respond to all customer and sales staff inquiries regarding orders, status of shipments, product information, availability of inventory, complaints and custom stocking programs. Responsible for providing friendly, high quality customer service to all customers through the effective management of responsibilities assigned to you.
Midas - Automotive Assistant & Service Managers MidasMidas - Automotive Assistant & Service ManagersDavison, MIFull timeWhile driving the sales initiatives of Midas, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations. In addition, to ensure complete customer satisfaction by delivering timely completion of high-quality vehicle repair and maintenance, Service Managers must direct the workflow of Mechanics, Alignment Technicians and Tire Technicians and stage vehicle repair/maintenance work.
Business Relationship Manager for Advanced Vehicle Safety Customer ClifyX, INCBusiness Relationship Manager for Advanced Vehicle Safety CustomerTroy, MIKey Responsibilities: " Lead, Grow and Manage - Engineering, Manufacturing and IOT Solutions and Services across this Advanced Vehicle Safety and Intelligence Customer including but not limited to Manufacturing transformation, Edge to Cloud IoT platforms/ applications and entire product life cycle management services. " Drive account mining, identify opportunities towards pipeline development and manage sales cycles to closure, contributing to revenue growth and market expansion positioning IOT and Digital engineering services to prospective and existing clients.
Full-Time Customer Service Supervisor Kohl's CorpFull-Time Customer Service SupervisorMILead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service. In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service.
Guest Service Manager Aqua Tots Swim School - Aqua Tots Farmington Hills, LLCGuest Service ManagerFarmington Hills, MIFull timeWork alongside General Manager and Aquatics Manager to provide a positive work environment. Aqua Tots Swim Schools Farmington Hills is looking for a Guest Service Manager.
Patient Services Manager 2 Sodexo SAPatient Services Manager 2Flint, MIMinimum Functional Experience: 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc. Passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily.
Business Relationship Manager Advanced Vehicle Safety Customer Tata Consultancy Services LtdBusiness Relationship Manager Advanced Vehicle Safety CustomerTroy, MI$200,000–$250,000 / yearThe ideal candidate will have over 13 years of industry experience shaping proposals, building strong client relationships, managing Account level P&L, Opportunities mining and shaping proposals while collaborating with cross-functional teams to identify / build solutions for business opportunities and enhance value for clients. Key Responsibilities: Lead, Grow and Manage - Engineering, Manufacturing and IOT Solutions and Services across this Advanced Vehicle Safety and Intelligence Customer including but not limited to Manufacturing transformation, Edge to Cloud IoT platforms/ applications and entire product life cycle management services.
Service Manager GpacService ManagerFlint, MI105000–140000GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. The Service Manager will be responsible for coordinating with technicians, scheduling work, and handling some diagnostic tasks as needed.
Assistant Service Manager Erik's Bike Shop IncAssistant Service ManagerRochester Hills, MIFull timeThe Assistant Service Manager supports all aspects of the service department at ERIK'S, working closely with the Service Manager to ensure operational excellence, deliver exceptional customer experiences, and maintain a high-performing service team. To successfully host the party, every retail team member must remain flexible to meet both customer and store needs.
Customer Service Representative Legend ValveCustomer Service RepresentativeAuburn Hills, MichiganThe Customer Service Representative is responsible for all customer service activities including processing orders, responding to customer inquiries, and handling customer compliments and complaints in a prompt, courteous and effective manner. • Maintain excellent working relationships with customers by responding to all inquiries concerning orders, product, invoices, shipments, inventory availability, etc. in a courteous and efficient manner.
Customer Logistics Operations Manager - Troy, MI BlueGrace LogisticsCustomer Logistics Operations Manager - Troy, MITroy, MichiganFull timeManage any immediate systemic issues such as to systemic service failures, critical delays, multiple billing issues, and any other systemic concerns affecting the stability and health of the customer account. Weekly Perks & Recognition: Enjoy our Friday “Thank You” Lunches, Monthly Lunch & Learns, Monthly True Blue employee recognition award, and the exclusive annual Presidents Club award.
Sr. Project Manager, Servicing Operations Stellantis Financial Services USSr. Project Manager, Servicing OperationsAuburn Hills, MIThe Senior Project Manager, Servicing Operations will be responsible for planning, executing, mitigating risks, and on time delivery of initiatives related to Servicing Operations Change Requests, Servicing Operations Defect Management Process, Letter Vendors, Major Projects to Support Servicing Operations, and Loan Manager Projects. This role requires strong organizational skills, a passionate drive to deliver results, and the ability to collaborate with cross-functional teams to meet business objectives.
Automotive Assistant & Service Managers Mavis Tire Supply LLCAutomotive Assistant & Service ManagersFlint, OHTo be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.
Customer Service Specialist ITWCustomer Service SpecialistTroy, MichiganThe ideal candidate is highly organized, detail-oriented professional who thrives in fast-paced environment and exercises independent judgment, sound decision making, and accountability across a broad range of business scenarios. This position reports to the Customer Service Supervisor and is responsible for providing high-level customer service and operational support to national account sales managers end users for large, complex National Accounts.
Emergency Services Manager Paul Davis RestorationEmergency Services ManagerLivonia, MichiganSuccessful managers combine empathy and reliability with strong organizational discipline, ensuring customers receive extraordinary care during their time of need. This role requires strong leadership, the ability to manage consistent change, and the skills to inspire teams to deliver high-quality work.
Dining Services Assistant Manager Healthcare Services Group IncDining Services Assistant ManagerHOWELL, MIJoin Healthcare Services Group (HCSG) as a Dining Services Assistant Manager, supporting the dining department at a long-term care facility. or copy this link: https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf .
Manager Volunteer Services Corewell HealthManager Volunteer ServicesRoyal Oak, MichiganThis includes, but is not limited to, recruiting, screening, interviewing, orienting, and counseling volunteers; working collaboratively with managers within Corewell Health to establish and promote volunteer opportunities and tracking and reporting of data related to the volunteer programs. Essential Functions - Manager Volunteer Services Collaborates with managers and staff to assess needs of individual clinical and non-clinical areas in order to plan and develop volunteer programs and service opportunities consistent with the needs of Corewell Health.
NewService Manager Apex Global ResourcesService ManagerWaterford, MichiganSSO Personnel looking for a Service Manager to lead a bespoke workshop in Waterford and deliver excellent service to our customers. Manage the day-to-day running of the workshop.
Client Service Operations Manager Proof Technology IncClient Service Operations ManagerSouthfield, MI$80,000–$100,000 / yearThe Operations Manager runs a service-delivery team end-to-end - directly managing Specialists, and accountable for the team''s KPIs, client experience, and people development. We connect law firms with process servers and enable electronic court filing through a modern, technology-driven platform - automating document ingestion, compliance, real-time job matching, and integrations with leading legal software.
NewAccount Manager - Directed Buy Tier Customers Robert Bosch GmbHAccount Manager - Directed Buy Tier CustomersFarmington Hills, MIDirected buy tier sales engineer will be responsible to ensure proper set up and execution of directed buy customer business in the Power Solutions business unit in Farmington Hills, MI. We build on our strengths as the world's number 1 supplier for internal-combustion engines and create new business opportunities with products that reduce the carbon emissions of motor vehicles even further.
Anthropologie Department Manager - Service & Styling AnthropologieAnthropologie Department Manager - Service & StylingTroy, MichiganFull timeContributes to assessing sales forecasts to accurately schedule support and optimize peak selling hours through team initiatives, and using Company tools to identify merchant opportunities within product placement, outfitting, and stock levels. Leads by example in providing extraordinary service where all customers feel welcome, heard and valued; empowers the team to drive sales and metrics by utilizing key performance indicators to set team and zoning goals.
Environmental Services / Custodial Operations Manager 1 Sodexo SAEnvironmental Services / Custodial Operations Manager 1Flint, MIdrive client and patient satisfaction scores; provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department; work with the Environment of Care Committee and Infection Prevention Director; effectively manages the Unit Operating System; and/or support a diverse and inclusive workforce. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction.
Customer Success Manager RouteOne LLCCustomer Success ManagerFarmington Hills, MIThe Menu Customer Success Manager (CSM) is responsible for supporting all new and existing customers, including key accounts, OEM customers, agent-supported customers, and direct customers. The CSM focuses on fostering strong, lasting relationships and delivering exceptional customer satisfaction by ensuring seamless implementation of RouteOne Menu solutions, promoting utilization, and introducing new functionality.
Lead, Customer Service SpartanNashLead, Customer ServiceFenton, MichiganOur braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers. Accurately perform all transactions; cash, checks, debit/credit/EBT cards, ID requirements, over rings, credits, suspended orders, refunds, bottle returns, vendor coupons, gift certificates, lottery ticket sales, Western Union, Ticket Master, and all other media in accordance with policies.
Guest Service Manager Aqua Tots Swim School - AT Berkley, LLCGuest Service ManagerBerkley, MIFull timeWork alongside General Manager and Aquatics Manager to provide a positive work environment. Aqua Tots Swim Schools Berkleyis looking for a Guest Service Manager.
NewService Project Manager Trane Technologies PlcService Project ManagerLivonia, MI$81,800–$168,700 / yearIn this role you will be a key team member on our Service Sales team, and responsible for quoting and entering service work, ordering parts and necessary supplies, and ensuring that all service work is scheduled and executed. Entering projects, ordering parts, tracking parts, scheduling labor internally and with customer, reviewing completion of projects and billing coordination.
Area Service Operations Manager Siemens AGArea Service Operations ManagerPlymouth, MI$122,951–$210,773 / yearFrom more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers Our Commitment to Equity and Inclusion in our Diverse Global Workforce We value your unique identity and perspective. Experience level Experienced Professional Job type Full-time Work mode Office/Site only Employment type Permanent Location(s) Plymouth - Michigan - United States of America Position Location: This role supports our Plymouth, MI branch location, which serves customers throughout the greater Detroit, MI area.
Senior Client Service Operations Manager Western Proof Technology IncSenior Client Service Operations Manager WesternSouthfield, MI$120,000–$140,000 / yearWe connect law firms with process servers and enable electronic court filing through a modern, technology-driven platform - automating document ingestion, compliance, real-time job matching, and integrations with leading legal software. 7+ years of operations experience, including 2+ years managing managers; high-growth, service-delivery, or regulated-industry experience strongly preferred.