2,282 Results for

Customer Service Manager Jobs in Colonial Heights, VA

Jobs

Richmond, VA7 days ago

$130,000–$180,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. In this role, you will oversee project operations, financial performance, scheduling, team leadership, and client relationships while ensuring projects are completed safely, efficiently, and on schedule.

Richmond, VA7 days ago

$150,000–$200,000 Per Year

Bachelor’s degree in a related field (Project Management, Construction Management, Business, Engineering, etc.), paired with industry experience OR an overall appropriate combination of certification(s), experience, and education (journeyman or master electrician’s license). Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

Richmond, VA28 days ago

Full-time
Employee

Build and maintain strong working relationships with 7-Eleven Field Operations Advisors (FOAs) and field leadership teams to support executional alignment and account objectives. The Associate assists in customer engagement, internal alignment, and day-to-day account operations to help drive volume, revenue, and overall account performance.

New!

Richmond, VA4 days ago

This is an individual contributor role (no direct reports) serving as the compliance subject matter expert for marketing, distribution, and direct-to-consumer (telesales) activities for LTCi products, and providing compliance guidance during new product development and enhancements. Develop and maintain playbooks, checklists, and guidance for common marketing and sales use-cases (e.g., required disclosures, comparative/claims language, testimonials, lead-gen, and senior-focused communications).

New!

Richmond, VA4 days ago

Monitor and assess liquidity needs related to Trusts, Reinsurance and Derivatives programs, ensuring adequate cash and collateral are available to meet demands. • Exceptional communication, analytical, and problem-solving abilities, with a talent for identifying root causes, understanding and articulating business dynamics, and exercising sound judgment.

New!

Richmond, VA3 days ago

$25–$40 Per Hour

As an Assistant Salon Manager, you will play a crucial role in the daily operations and development of team members (hair stylists) and of our salon as well as assist in creating a positive and welcoming environment for both our clients and our hair stylists team members. See Sport Clips Inc Privacy Policy at https://www.sportclipscareers.com/privacy-policy/ and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.

New!

Richmond, VA2 days ago

Required Education: Bachelor’s Degree in Medical Laboratory Science (MLS)/Clinical Laboratory Science (BSCLS)/Medical Technology (MT) from an accredited program OR a Bachelor's Degree in a Biological Science* in addition to graduation from an NAACLS-accredited CLS/MT certificate program OR Bachelor’s Degree in a Life, Biological or Chemical Science with 15 or more years of on the job training in a hospital health care environment in a specific lab discipline performing high complexity testing in blood banking, chemistry, hematology, microbiology, immunology , clinical microscopy, histology, cytology or molecular genetics. Licensure/Certification Required: Currently certified in one of the following: Medical Technologist/Medical Laboratory Scientist/Clinical Laboratory Scientist by the American Society for Clinical Pathology or MLS/CLS by the National Credentialing Agency or equivalent ASCP categorical certification or American Medical Technologist (AMT); Histotechnician (HT); Specialist in Cytotechnology (SCT); Specialist in Molecular Biology (SMB); Pathologists’ Assistant (PA); by the National Credentialing Agency; or Equivalent ASC P categorical certification or equivalent certification.

New!

Richmond, VA3 days ago

In collaboration with other ambulatory leadership directs the acquisition and allocation of human, material, and financial resources to ensure utilization in an appropriate and cost-effective manner. Management of a building or multiple smaller locations to include facility management, local vendor contracts, space management, staffing plans, supply mgmt.

Richmond, Virginia30 days ago

Full-time

Work includes inspection of customer vehicles and frequent movement around the Service Department to convey information between customers and service technicians. Frequently interacts with customers, service manager and service technicians, and employees from various departments in the dealerships.

Richmond, Virginia30 days ago

Full-time

While performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment.

Richmond, VA30+ days ago

$110,000–$130,000 Per Year

Monitor customer service performance through defined KPIs, analyze trends, and present updates to Sales Directors, Factory Managers, Accounts Receivable, and other key stakeholders. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

Petersburg, VA30+ days ago

$69,500–$92,600 Per Year

With company headquarters in Memphis, Tennessee, USA, and EMEA (Europe, Middle East and Africa) headquarters in London, UK, we employ more than 65,000 team members and serve customers around the world with operations in more than 30 countries. Preferred computer data-entry experience Five or more years of customer relations experience in the containers and packaging industry required; experience in the corrugated box industry strongly preferred.

Richmond, Virginia27 days ago

2+ years of experience leading, coaching, and developing high-performing teams, with a demonstrated ability to provide clear direction, feedback, and support to drive engagement, accountability, and results. In this role, you will lead a team of non-exempt Senior Customer Service Representatives (CSRs), building a high-performing and engaged service culture that delivers consistent, high-quality experiences.

Richmond, VA15 days ago

The Long Term Care Contact Center is undergoing meaningful transformation-and as a Team Manager, you will play a key role in leading your team through change while delivering a high-quality customer experience. Partner with leadership and cross-functional teams to support business initiatives, align to strategic priorities, and implement process improvements.

Richmond, VA14 days ago

Communicate effectively with employees and use reporting tools to coach, motivate and hold individuals and the team accountable to meet or exceed service goals, improve productivity, support personal and professional development and deliver world-class customer service. In addition to ensuring that all department phone service and transaction metrics are met or exceeded, the individual is expected to motivate and energize the team, coach and develop individual team members, and collaborate effectively with peers.

New!

Hopewell, VA6 days ago

$63,000–$72,450 Per Year

The Assistant Manager assists the CSC Manager and directly supervises staff in the delivery of a full range of DMV services including driver licensing, vehicle registration and titling, tax collection, dealer services, and motor carrier services. In addition, DMV serves many businesses, including dealers, fuel tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations.

Mechanicsville, VA13 days ago

Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Midlothian, VA30+ days ago

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Store - RICHMOND-CHESTERFIELD, VADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations.

Richmond, VA30+ days ago

$85,000–$105,000 Per Year

With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and Hertz, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, seaports, and more. While performing the duties of this position, the employee may experience extended periods of sitting, standing, walking, and frequent movement throughout dealership service lanes, inspection areas, showrooms, and outdoor lots.

Richmond, VA7 days ago

This workplace is typified as moderately physically demanding - lots of walking, lots of standing, dogs barking, lifting of pets up to 50lbs, handling active pets, working with cleaning chemicals, pet related allergens. Candidates should have availability to work opening and closing shift on weekdays, weekends, and holidays.*Earn an additional $2/hr on weekends and major holidays!

Chesterfield, VA30+ days ago

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).

Virginia, VA30+ days ago

Successful candidates will have outstanding communication skills with a proven track record of successfully interacting with customers regarding business and technical interests alike; a strong technical background, especially related to cybersecurity; extensive experience driving concurrent projects and issues to completion with little or no direction, and above all a passion for ensuring a world class customer experience. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows.

Richmond, VA28 days ago

Remote

$97,500–$131,625 Per Year

Reporting to the Director, Solution & Customer Marketing as part of the Solutions and Customer Marketing team, and working closely with Growth Marketing, Product Management and Sales, you will lead the go-to-market (including messaging, collateral and launches) for a new AI solution that enable IT teams at some of the world’s largest organizations to modernize their infrastructure. + Understand Alternative Solutions to Improve Competitive Position: Actively understand alternative market solutions and accepted approaches that customers may employ to solve their challenges to continuously inform product strategy and tune strategic messaging that feeds campaigns, enablement and customer programing.

Richmond, VA9 days ago

$25.57–$47.98 Per Hour

5-point veterans must have been discharged under honorable conditions and had one of the following: Active duty in the Armed Forces of the United States, in a war, or during the period 4/28/52-7/1/55 or active duty for more than 180 consecutive days other than for training, any part of which occurred during the period beginning 2/1/55 and 10/14/76 or active duty during the Gulf War sometime between 8/2/90 - 1/2/92 or active duty in a campaign or expedition for which a campaign badge has been authorized or active duty for which more than 180 consecutive days other than for training, any part of which occurred during the period beginning 9/11/2001 and ending on the date prescribed by the Presidential proclamation or by the law as the last date of operation Iraqi Freedom. Other 10-point veteran include disabled veteran or a veteran who was awarded the Purple Heart for wound or injuries received in action, veterans widow or widower who has not remarried, wife or husband of a veteran who has a service-connected disability, widowed, divorced or separated mother of an ex-service son or daughter who died in action, or who is totally and permanently disabled.

Richmond, VA9 days ago

$25.57–$47.98 Per Hour

Richmond, VA28 days ago

Remote

In this CSM role working with database and analytic products, you will partner cross‑functionally to align customer goals with intelligent insights, track success using predictive signals, and proactively optimize outcomes. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow.

Mechanicsville, VA30+ days ago

The firm has acquired notable customers ranging from large conglomerates to unicorn start-ups: DP World, Masafi, DIFC, Abu Dhabi Department of Finance, Nivea, Starbucks, Swiggy, DLF, Crisil, CRED, Vedanta, Mahindra, Glenmark, Gokongwei Group, Mitra Adiperkasa, EFS Facilities Management, VNG Corporation, and many more. Darwinbox is the fastest-growing HR technology platform, designing the future of work by building the world's best HR tech, driven by a fierce focus on employee experience and customer success, and continuous, iterative innovation.

Virginia, VA20 days ago

The most aligned candidate will then be asked to do a practical work task simulation activity so we can make sure that you will enjoy the kind of work the role requires, and this task will typically be presented and discussed with a group of colleagues and managers. In this role, you'll be responsible for the end-to-end coordination and execution of functional deliverables during the delivery stage, priming your customer for long-term success.

VA30+ days ago

Remote

This role leverages a hybrid motion model, blending high-touch, time-based milestones (e.g., onboarding, mid-term health checks, pre-renewal planning) with trigger-based engagement (e.g., sudden increases or decreases in usage, new stakeholder activity, product adoption patterns) with a digital lead engagement for other points of the customer journey. Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following: Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance.

Richmond, VA10 days ago

Remote

EverDriven is the nation's leading provider of alternative student transportation, partnering with school districts to serve students who need it most—including those experiencing homelessness, living with disabilities, or outside traditional bus routes. This role involves developing strong client relationships, understanding their needs, and identifying upselling and cross-selling opportunities for EverDriven's products and services throughout the customer lifecycle.

Richmond, VA27 days ago

$182,500–$208,300 Per Year

Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field). A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration.

Richmond, Virginia7 days ago

The Customer Service Supervisor (CSS) will lead, direct and control all facets of front desk operations with an emphasis on member service and overall gym administration. From a single gym in Venice Beach, California in 1965 to a global symbol of strength and performance, Gold’s Gym has defined serious training for nearly six decades.

Richmond, VA30+ days ago

$164,800–$188,100 Per Year

Richmond, Virginia13 days ago

Remote

We provide structured mentorship, training, and warm leads from individuals who have requested information about supplemental benefit programs—allowing you to focus on building meaningful client relationships while developing valuable career skills. For more than 70 years, AO Globe Life has provided supplemental benefits to working families across the United States, including union members, credit union members, and veterans.

Richmond, VA15 days ago

Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility. If you''re looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!

Richmond, Virginia14 days ago

We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance.

Richmond, VA30 days ago

$124,000–$138,000 Per Year

Together, we are creating the only platform that combines modern 911 infrastructure with an AI intelligence layer-helping public safety agencies move faster, make better decisions, and deliver better outcomes in the moments that matter most. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

Richmond, VA30+ days ago

$99,000–$266,000 Per Year

A career in our State and Local Tax Financial Services practice, within State and Local Tax services, will provide you with the opportunity to help our clients solve their business issues related to business restructuring, adoption of new tax laws, and communicating local tax developments. As a Manager you supervise, develop, and coach teams, manage client service accounts, and drive assigned client engagement workstreams by independently solving and analyzing complex problems to develop top-quality deliverables.

Richmond, VA30+ days ago

$99,000–$266,000 Per Year

As a Manager you are expected to supervise, develop, and coach teams, manage client service accounts, and drive assigned client engagement workstreams by supervising teams and independently solving and analyzing complex problems to develop top-quality deliverables. Our team helps our Financial Services clients navigate the frequently changing and complex national and international tax environment related to stringent capital requirements, management of operational tax risks, and tax implications of investing in different jurisdictions.

Chesterfield, VA30+ days ago

$88,924–$120,046 Per Year

Bachelor's degree in recreation, history, marketing, or a related field; seven years of experience in marketing, special events, community engagement, and annual marketing campaigns; and three years of direct supervision and management experience; or an equivalent combination of training and experience. Based on the Virginia point system, record must not reflect a total of six or more demerit points within the twenty-four months preceding the anticipated hire date, or one major violation of six demerit points within the preceding thirty-six months.

Glen Allen, VA22 days ago

$16–$17 Per Hour

Join Healthcare Services Group (HCSG) as an Environmental Services (EVS) Assistant Manager, overseeing cleaning and sanitation services at a long-term care facility. or copy this link: https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf.

Richmond, Virginia7 days ago

Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Performs managerial responsibilities 80% of time; works on ground support for frontline staff and assists in direct patient care as needed.

Chester, VA30+ days ago

To be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.

Henrico, Virginia21 days ago

Strong leadership and management skills selling and delivery of service contracts and Time and Material (T&M) service; actively seeks ways in which to act as a role model, guide, develop and mentor others within the Service Department. Responsibilities may include service sales and effective implementation of service sales strategies to achieve revenue growth and margin goals, and maximize service delivery to achieve customer satisfaction goals.

Richmond, VA30+ days ago

$79,000–$158,000 Per Year

The Service Manager will lead field technicians and operations professionals to efficiently execute planned maintenance, repair, overhaul, and installation projects in an effort to exceed the expectations of our customers and meet revenue and margin targets. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more.

Richmond, VA30+ days ago

Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching. All employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) .

N Prince George, VA30+ days ago

Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.

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Customer Service Manager Jobs in Colonial Heights, VA

Senior Project Manager – Data Center Construction Jobot

Senior Project Manager - Data Center Construction Jobot

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Commercial Compliance Manager (LTCi) Genworth

Liquidity Planning & Analysis Manager Genworth

Licensed Assistant Salon Manager Sport Clips

Molecular Diagnostics Lab Manager VCU Health

Nurse Manager - Transplant - Days VCU Health System

Service Advisor Hendrick Automotive Group Corporate

Service Technician Hendrick Automotive Group Corporate

Customer Service Manager Alfa Laval AB

Customer Service Manager International Paper Co

Manager, Claims Customer Service Genworth Financial

Manager, Customer Service LTC Transactions Genworth Financial Inc

Manager, Claims Intake Customer Service Genworth Financial Inc

DMV CSC Assistant Manager II- Hopewell Customer Service Center-Position #04096 Commonwealth of Virginia

Customer Service - Self Storage Manager Public Storage

PT Nights & Weekends Customer Experience Manager The Michaels Companies Inc

Automotive Customer Success Manager VA/PA UVeye Ltd

Customer Service Supervisor/Coordinator Holiday Barn Pet Resorts

Customer Experience Manager Five Below Inc

Customer Success Manager (High Touch) Proofpoint Inc

Senior Solution & Customer Marketing Manager Rocket Software

Customer Service Supervisor - Business Tax Richmond City Council Virginia

Customer Service Supervisor - Personal Property Tax Richmond City Council Virginia

Customer Success Manager - Vertica Rocket Software

Customer Success Manager Darwinbox Digital Solutions Pvt Ltd

Customer Success Manager 3 Behavox Ltd.

Customer Success Manager Thales SA

Customer Success Manager EverDriven

Senior Manager, Product Management - Customer Referrals Capital One Financial Corp

Customer Service Supervisor Gold's Gym Richmond-Westend, Arb, Midlo, Gayton

Manager, Product Management - Customer Assist Observability Capital One Financial Corp

Customer Relations Enrollment Manager AO Globe Life

Environmental Services Department Manager Healthcare Services Group Inc

Account Service Manager Elevance Health

Customer Success Manager, Axon 911 Axon Enterprise Inc

State and Local Tax Financial Services Manager PricewaterhouseCoopers LLP

Financial Services Tax - Real Estate Manager PricewaterhouseCoopers LLP

Division Manager - Communications, Customer Experience, History, and Special Events County of Chesterfield Virginia

Environmental Services Assistant Manager Healthcare Services Group Inc

Assistant Nurse Manager — IVNA Nursing Services Bon Secours Mercy Health

Automotive Assistant & Service Managers Mavis Tire Supply LLC

Service General Manager - Richmond, VA Convergint Career

Commercial Service Manager Carrier Corporation

Sales & Service Manager - Short Pump Town Center Alo LLC

Food Service Manager Aramark

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