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Working closely with a Digital Learning Executive (DLE) or Account Manager (AM), they assist in delivering services that ensure successful course setup, training, and usage monitoring. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.

John Wiley & Sons Inc

Customer Success Manager

You will partner closely with engineering, IAM/cybersecurity, UX/design, program management, legal, and privacy teams across web, mobile, and vehicle organizations to deliver cohesive authentication experiences aligned to GM's vision: one unified GM identity, recognized securely across every customer interaction - web, mobile, vehicle, and dealer. Be the voice of authentication product strategy inside GM: communicating vision, roadmap, progress, and trade-offs clearly to engineers, designers, and senior/executive stakeholders through data-driven written narratives and roadmap presentations.

General Motors Co

Staff Product Manager - Customer Authentication

That could include hospitality, mortgage or financial services, account management, banking, customer service, military service or even a recent college graduate ready to begin a professional career. The Derek Stein Agency is growing, and we're looking for a motivated, service-minded Customer Account Manager to join our Personal Lines team in Wolverine Lake, Michigan.

YEAR

People Solutions Center

Customer Account Manager at The Derek Stein Agency

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Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. As a Customer Success Manager you are responsible for a portfolio of site-based or multisite-based accounts to ensure that our customers achieve intended outcomes and value realization with Rockwell Automation''s subscription and services contracts.

Rockwell Automation Inc

Strategic Customer Success Manager

Our job is to position Ford Rewards (FR) to deliver enterprise growth: setting the vision and strategy for the loyalty program, finding new spaces where rewards can create value, and building the partnerships that make that growth possible. Manage relationships with internal partners (Ford business units, FCSD, brand, sales) and external partners (retail, lifestyle, and ecosystem) to expand reach, relevance, and redemption value.

Ford Motor Co

Customer Experience Manager

Your responsibilities: Customer Support & Pre-Sales: Provide technical support for North American clients and assist the sales team with technical software demonstrations and pre-sales technical discussions Project Execution: Engage with clients and internal stakeholders from project kickoff to successful closure, ensuring deliverables meet technical and operational scope Requirements & Scoping: Gather detailed technical requirements, scope project activities, define timelines, and estimate activity durations Cross-Functional Collaboration: Partner with engineering and product teams to translate customer feedback into product enhancements and technical proposals. Why youll love working at 3YOURMIND: Technology: Work at the forefront of digital manufacturing, defense technology, and industrial innovation Autonomy & Ownership: Experience decision-making freedom and true ownership of your projects from day one Flexible work environment: Enjoy a 100% remote work company with flexible working hours Time Off: 20 days of Paid Time Off (PTO) plus all US federal holidays and major holiday eves Perks & culture: Remote work setup allowance, annual company retreats, and team-building events.

3YOURMIND GmbH

Customer Success Manager US

FULL_TIME

Manage any immediate systemic issues such as to systemic service failures, critical delays, multiple billing issues, and any other systemic concerns affecting the stability and health of the customer account. Weekly Perks & Recognition: Enjoy our Friday “Thank You” Lunches, Monthly Lunch & Learns, Monthly True Blue employee recognition award, and the exclusive annual Presidents Club award.

BlueGrace Logistics

Customer Logistics Operations Manager - Troy, MI

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Answer incoming calls from multiple branch locations while following individual branch procedures for taking payments, routing deliveries and services, enrolling customers in e-billing, new services, and cancellations. The Customer Service Supervisor will coordinate, direct, control and monitor the Corporate customer service duties at the home office and provide supervision and leadership to the customer service team.

GFL Environmental Inc.

Customer Service Supervisor

An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Like all Aaron's team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

HOUR

The Aaron's Co Inc

Customer Accounts Manager

The ideal candidate will have 6-10 years of experience in customer success, a strong healthcare background, and the ability to travel for quarterly meetings across the U.S. If you are tech-savvy, data-driven, and passionate about enhancing customer experiences, we encourage you to apply. Your responsibilities will include developing strategies for account acquisition and growth, troubleshooting customer issues, and tracking key performance metrics to drive continuous improvement.

SCIOMETRIX INC

Account Manager - Customer Success

ADAPTED_NOW

Acknowledge/greet customers and ensure their requests are handled accurately and in a timely manner; refer clients to the appropriate banking staff personnel for products and services. Promote excellent customer service and rapport with clients regarding daily transactions, addressing inquiries and problem resolution.

Waterford Bank

Customer Service Specialist

The firm has acquired notable customers ranging from large conglomerates to unicorn start-ups: DP World, Masafi, DIFC, Abu Dhabi Department of Finance, Nivea, Starbucks, Swiggy, DLF, Crisil, CRED, Vedanta, Mahindra, Glenmark, Gokongwei Group, Mitra Adiperkasa, EFS Facilities Management, VNG Corporation, and many more. Darwinbox is the fastest-growing HR technology platform, designing the future of work by building the world's best HR tech, driven by a fierce focus on employee experience and customer success, and continuous, iterative innovation.

Darwinbox Digital Solutions Pvt Ltd

In this role, you will help Community Financial Institutions (credit unions and community banks) create a best-in-class experience for their consumers through our industry leading AI communications platform. Eltropy is seeking a proactive and results-driven Tier 2 Customer Success Manager (CSM) in the Central U.S. region to manage a portfolio of 50 mid-size customers.

Eltropy

Customer Success Manager, Tier 2 (Central)

Eltropy is seeking a strategic and results-oriented Tier-1 Customer Success Manager (CSM) to manage a portfolio of roughly 20 high-impact financial institution customers, including top-tier credit unions and community banks. Deep (5+ years) customer-facing experience (account management, customer success), ideally in B2B SaaS and/or FinTech, with a proven track record supporting complex, Tier-1 or enterprise-level customers.

Customer Success Manager, Tier 1 (Central)

We're shaping the future of learning through our Curriculum-Informed AI approach - technology that understands instructional context, respects educator judgment, and transforms how teachers personalize learning at scale to unlock each student's potential. Experience, education, and qualifications essential for success in this role, include: Bachelor's degree in a related field and at least 4 years of experience managing customer relationships at an education technology company; or an equivalent combination of education and experience.

Imagine Learning Inc

OTHER

Commercial growth, sales wins, revenue generation, profitability, and new business acquisition while keeping the existing responsibilities for RFQs, customer relationships, and cross-functional collaboration. Develop and execute strategic sales plans to win new programs, expand existing customer business, and convert RFQ opportunities into profitable awards.

Autokiniton

Automotive Account Manager - OEM Automotive Customer

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You will partner closely with engineering, IAM/cybersecurity, UX/design, program management, legal, and privacy teams across web, mobile, and vehicle organizations to deliver cohesive authentication experiences aligned to GM's vision: one unified GM identity, recognized securely across every customer interaction — web, mobile, vehicle, and dealer. Be the voice of authentication product strategy inside GM: communicating vision, roadmap, progress, and trade-offs clearly to engineers, designers, and senior/executive stakeholders through data-driven written narratives and roadmap presentations.

You have the full consulting toolbelt and bring project management and industry expertise to the workplace, including the abilities to engage client leaders & stakeholders, facilitate workshops, synthesize customer and operational insights, build compelling narratives, guide clients into making confident decisions on where and how to transform service and partner with clients to deploy & monitor various initiatives. You bring a strategic yet tactical & deployment mindset, strong analytical skills, and practical experience helping organizations assess current-state service performance, identify & evaluate breakpoints, define & deploy future-state visions, and create & execute roadmaps that improve customer, operational, and financial outcomes.

Accenture Plc

Customer Growth Strategy Senior Manager | Utilities

From glass that dramatically reduces energy usage and increases comfort in buildings, to automotive parts that enhance connectivity, we have a relentless focus on making better products and developing better solutions for our customers. The Customer Facing Team monitors customer forecast-to-actual performance, proactively identifying variances, and collaborating with external and internal stakeholders to develop solutions that close gaps and improve forecast accuracy.

Guardian Glass

Customer Account Manager

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The Customer Experience Manager will assist the company in creating a consistent thoughtful experience for prospects and residents across our portfolio of apartment communities by working closely with the Marketing Director, Digital Experience, Central Leasing, Operations, and onsite teams to identify communication gaps, improve key customer touchpoints, and help our communities consistently deliver a strong experience by focusing on the customer journey, customer communications, organic social media, and customer feedback. If you enjoy understanding what customers need, finding where communication can be better, and helping multiple teams create a stronger experience, we'd love to hear from you.

Customer Service Manager Jobs in Clinton Township, MI

Customer Success Manager John Wiley & Sons Inc

Staff Product Manager - Customer Authentication General Motors Co

Customer Account Manager at The Derek Stein Agency People Solutions Center

Strategic Customer Success Manager Rockwell Automation Inc

Customer Experience Manager Ford Motor Co

Customer Success Manager US 3YOURMIND GmbH

Customer Logistics Operations Manager - Troy, MI BlueGrace Logistics

Customer Service Supervisor GFL Environmental Inc.

Customer Accounts Manager The Aaron's Co Inc

Account Manager - Customer Success SCIOMETRIX INC

Customer Service Specialist Waterford Bank

Customer Success Manager Darwinbox Digital Solutions Pvt Ltd

Customer Success Manager, Tier 2 (Central) Eltropy

Customer Success Manager, Tier 1 (Central) Eltropy

Customer Success Manager Imagine Learning Inc

Automotive Account Manager - OEM Automotive Customer Autokiniton

Staff Product Manager - Customer Authentication GM

Customer Growth Strategy Senior Manager | Utilities Accenture Plc

Customer Account Manager Guardian Glass

Customer Experience Manager LR Management

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