NewTechnical Program Manager StefaniniTechnical Program ManagerDearborn, MI$61–$66 / hourTemporaryContractorOur presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. We are seeking an experienced Automotive Software Test Program Manager to lead cross-functional planning, test execution, hardware/software configuration, defect management, and Agile program delivery.
IT Manager Jars CannabisIT ManagerTroy, MI$70,000–$80,000 / yearFull timeThe IT Manager spends most of their time on systems ownership, infrastructure projects, vendor management, and building the operational processes the IT department runs on. Impact means delivering results that matter - improving experiences, driving progress, and adding real value for our people, customers, and communities.
NewGeneral Manager (MEP) JobotGeneral Manager (MEP)Warren, MI$150,000–$225,000 / year10+ years of progressive leadership experience within HVAC, mechanical contracting, construction services, MEP services, building services, or related industries. We are a private equity-backed mechanical services platform focused on building market-leading HVAC, plumbing, and electrical businesses across the United States.
ReBath - Construction Project Manager Bathworks IncReBath - Construction Project ManagerTroy, MIFull timeWe are looking for a leader who can drive accountability, resolve issues efficiently, communicate directly with customers, and keep projects moving without becoming the default dumping ground for unresolved departmental problems. We are seeking a strong, customer-focused Construction Project Manager to lead cross-functional coordination between Sales, Contract Processing, Job Scoping, and Production .
Manager, Global Mobility Services - Expatriate Tax KPMGManager, Global Mobility Services - Expatriate TaxDetroit, MILicensed CPA, JD/LLM, or Enrolled Agent, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list. Work with KPMG's extensive network of specialists & enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative tax solutions.
NewTechnical Delivery Manager (Automation) - Detroit, MI Digital Technology SolutionsTechnical Delivery Manager (Automation) - Detroit, MIRomulus, MIContractorFull timeMay be responsible for single technical projects of medium to high complexity, a small technical program, or a group of smaller, unrelated technical projects; manages interdependencies between projects and outside delivery efforts. Candidates who have worked in strategy, business operations, management consulting, product organizations, transformation initiatives, or automation-enabled process improvement efforts will be particularly successful.
NewTax Manager JobotTax ManagerLake Angelus, MI$120,000–$160,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. They pride themselves on being more than just a CPA firm: they position themselves as trusted business advisors, helping clients plan, grow, and navigate complex financial and tax challenges, while offering personalized service and strategic insight.
NewBranch Manager JobotBranch ManagerDetroit, MI$100,000–$150,000 / yearThe company specializes in a comprehensive range of logistics solutions, including domestic and international freight forwarding, truck and rail brokerage, customs services, warehousing, order fulfillment, and inventory management. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewAssociate Customer Service Representative - Contract TalentBurst, Inc.Associate Customer Service Representative - ContractAuburn Hills, MI$22–$24.14 / hourThis involves interaction with the customer, credit, and sales representative-Make decisions for customers' return following a quality complaint within their assigned Delegation of Authority (DOA) limit-As part of the account team, relay all pertinent information gathered from the customer to the account manager (forecast, new project, changes in the organization.)#TB_PH#ZRHC . Title: Associate Customer Service RepresentativeLocation: MI - Auburn HillsDuration: 3 MonthsThis position is hybrid 4 days in the office and 1 day from home office.
NewRemote Tax Manager JobotRemote Tax ManagerDetroit, MIRemote$140,000–$170,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The ideal candidate will have a strong background in public accounting, with a focus on complex tax returns for S Corp and Partnerships and their HNW owners.
NewSenior Project Manager (General Contractor) JobotSenior Project Manager (General Contractor)Detroit, MI$100,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. If you are a highly motivated and experienced Senior Project Manager looking for an exciting new challenge, we encourage you to apply today, and your resume will be reviewed within 48 hours**.
NewProject Manager – Electronic Security Systems JobotProject Manager – Electronic Security SystemsDetroit, MI$90,000–$120,000 / yearIn this role, you'll lead projects from kickoff through closeout, coordinating field teams, subcontractors, vendors, and customers to ensure high-quality installations are completed safely, on schedule, and within budget. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewConstruction Project Manager (Multifamily) JobotConstruction Project Manager (Multifamily)Southfield, MI$100,000–$155,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The ideal candidate will have a strong background in construction management, excellent leadership skills, and a proven track record of successfully delivering projects on time and within budget.
NewREMOTE Tax Manager (International Tax) - Top 100 firm JobotREMOTE Tax Manager (International Tax) - Top 100 firmNovi, MIRemote$95,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We tap into a wide range of services — tax, accounting, data analytics, operations, human capital management, technology, wealth management and more — to deliver solutions that take you and your organization to the next level, however you define it.
NewPurchasing Assistant/Customer Service Specialist Vaco LLCPurchasing Assistant/Customer Service SpecialistSouthfield, MI$25–$30 / hourDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewElectrical Project Manager JobotElectrical Project ManagerSterling Heights, MI$120,000–$180,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Lead and oversee day-to-day design (where applicable) and construction management of significant elements of IBMS and electrical interface works on projects, including procurement, installation, and commissioning.
NewCustomer Service Representative System OneCustomer Service RepresentativeAuburn Hills, MI$21–$24 / hourManage multiple SAP transactions including order entry, returns, credits/debits, quality notifications, outputs, deliveries/shipments, and invoices. Deliver excellent customer service with a customer-focused mindset, taking ownership of the order management process from initial entry to product delivery.
NewRetail Operations Manager PetSmartRetail Operations ManagerRochester Hills, MIAccountable for, provides oversight, and validates proper execution of inventory management and pricing processes, including, but not limited to, inventory accuracy, receiving, stocking/re-stocking, inventory counts (live and non-live), product rotations and planner/planogram sets in a timely and organized manner. Facilitates the associate experience and supports associate development; including but not limited to ensuring associates are appropriately trained across the store, onboarding, associate reviews, labor management, mentoring, succession planning, and coaching for accountability.
PLANT INJECTION AREA MANAGER OP MobilityPLANT INJECTION AREA MANAGERTroy, MIToday, OPmobility develops technological solutions across four areas of expertise: exterior and lighting systems, the integration of complex modules, technologies related to energy storage, hydrogen and electrification, and a division dedicated to the development of embedded software and digital solutions. We are committed to building inclusive teams, promoting diversity and equality, and ensuring that every application is considered fairly - because the future of mobility is built by diverse perspectives, bold ideas, and people who dare to move forward.
NewSpecialty Business Manager, Derm - Ann Arbor, MI Takeda PharmaceuticalSpecialty Business Manager, Derm - Ann Arbor, MIDetroit, MIRemote$63.51–$87.31 / hourEstablish professional working relationships with Health Care Providers decision makers, support staff, and other stakeholders within assigned customers, to support the safe and effective use of the company's products - through developing and applying clinical and business expertise, and effective selling skills. Utilize discretion and judgment to execute the franchise and company brand strategy and tactics within the assigned customer segment, which may include physicians within specialty medical practices and their staff, specialists within local hospitals, clinics, and support staff as well as pharmacists within a specific geographic area.
NewSpecialty Business Manager, Derm - Grand Rapids N, MI Takeda PharmaceuticalSpecialty Business Manager, Derm - Grand Rapids N, MIDetroit, MIRemote$63.51–$87.31 / hourEstablish professional working relationships with Health Care Providers decision makers, support staff, and other stakeholders within assigned customers, to support the safe and effective use of the company's products - through developing and applying clinical and business expertise, and effective selling skills. Utilize discretion and judgment to execute the franchise and company brand strategy and tactics within the assigned customer segment, which may include physicians within specialty medical practices and their staff, specialists within local hospitals, clinics, and support staff as well as pharmacists within a specific geographic area.
NewHuman Resources Manager TTECHuman Resources ManagerDearborn, MIThis position is responsible for strategy development in conjunction with the HR Director and an HR SME for the site, providing strategic direction to all functional areas as it relates to people and the HR function. Percepta requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment.
NewGeneral Manager Stash VenturesGeneral ManagerNEW BALTIMORE, MIAt Cloud Cannabis / Stash Ventures we aren't just your run-of-the-mill cannabis company… Our mission is to grow a successful vertically integrated cannabis company in the Midwest region with a vision to become one of the most knowledgeable and capable Midwest cannabis companies seeking to dominate the relatively new and hungry market. Ability to read, analyze, and interpret documents relating to dispensary performance, general business periodicals, professional journals, safety, security and technical procedures, and governmental regulations.
NewAssistant Kitchen Manager Grant's Pizza HouseAssistant Kitchen ManagerRochester, MI$18–$20 / hourThe best people in this work notice what most others miss the things that aren t actually clean when you look behind them, small bits of drift in how food is being made, the moment in a slow night when you could reset the line for tomorrow instead of just riding it out. If you've put in real time running shifts, handling cash, and keeping a crew moving on a busy night, and you re looking for a stable, close-to-home job where your experience is recognized and your judgment is trusted, this is worth reading.
Project Manager DCS CorporationProject ManagerSterling Heights, MIA Master's Degree in a specialized field* plus a minimum of 6 years of applicable experience or, a Bachelor's Degree in the specialized field* plus 8 years of applicable experience, or a Associates Degree with 10 years, or a High School Diploma/GED with 16 years in any field with a minimum of 9 years of specialized experience. Experience with DoD Acquisitions, managing multiple engineering change proposals, modification work orders and procurement work directives that are associated with combat system survivability, lethality, cab, tracked chassis and auxiliary systems.
staff - Registered Nurse (RN) - Manager, OR - Operating Room - $31-43 per hour Detroit Medical Centerstaff - Registered Nurse (RN) - Manager, OR - Operating Room - $31-43 per hourDetroit, MI$31–$43 / hourThe Manager Patient Services positions with patient care accountability, plan, implement and evaluate processes related to performance improvement, staffing effectiveness, fiscal management, staff competence and customer service outcomes within designated units/services and in collaboration with senior leadership and subordinate staff. To meet the needs of our community, we operate 8 hospitals and more than 140 clinics and outpatient facilities across southeast Michigan, including a nationally recognized dedicated pediatric hospital (Children’s Hospital of Michigan) as well as a nationally recognized rehabilitation hospital (Rehabilitation Institute of Michigan).
Newstaff - Registered Nurse (RN) - Manager, Telemetry - $31-43 per hour Detroit Medical Centerstaff - Registered Nurse (RN) - Manager, Telemetry - $31-43 per hourCommerce Township, MI$31–$43 / hourThe Manager Patient Services positions with patient care accountability, plan, implement and evaluate processes related to performance improvement, staffing effectiveness, fiscal management, staff competence and customer service outcomes within designated units/services and in collaboration with senior leadership and subordinate staff. To meet the needs of our community, we operate 8 hospitals and more than 140 clinics and outpatient facilities across southeast Michigan, including a nationally recognized dedicated pediatric hospital (Children’s Hospital of Michigan) as well as a nationally recognized rehabilitation hospital (Rehabilitation Institute of Michigan).
staff - Registered Nurse (RN) - Manager, Administrative - $31-43 per hour Detroit Medical Centerstaff - Registered Nurse (RN) - Manager, Administrative - $31-43 per hourDetroit, MI$31–$43 / hourThe Manager Patient Services positions with patient care accountability, plan, implement and evaluate processes related to performance improvement, staffing effectiveness, fiscal management, staff competence and customer service outcomes within designated units/services and in collaboration with senior leadership and subordinate staff. To meet the needs of our community, we operate 8 hospitals and more than 140 clinics and outpatient facilities across southeast Michigan, including a nationally recognized dedicated pediatric hospital (Children’s Hospital of Michigan) as well as a nationally recognized rehabilitation hospital (Rehabilitation Institute of Michigan).
Customer Care Representative I Marketing TTECCustomer Care Representative I MarketingDearborn, MIThe Marketing and Vehicle Ordering Processing Center (VOPC) program is a division of the Marketing and Communications Center (MCC), which is the primary contact center for North America Ford and Lincoln Mercury dealers on Contest and Incentive Programs. In addition, The Vehicle Order Processing Center (VOPC) provides support to all North American Ford and Lincoln dealers on all of their retail vehicle ordering, scheduling and shipping needs.
Logistics Site Manager Gables Search GroupLogistics Site ManagerPlymouth, MIThis role works closely with corporate leadership, customers, carrier partners, and internal teams to ensure efficient transportation operations, timely delivery execution, and high levels of customer satisfaction. The Logistics Site Manager (LSM) is responsible for overseeing day-to-day site operations, including inventory management, dispatch coordination, customer communication, and service performance.
NewParts Department Manager (RV) Gables Search GroupParts Department Manager (RV)Warren, MI$60,000–$80,000The Parts Manager’s daily goal is to get customers units back to them without interrupting their camping season. •Meet with Service Advisor/Manager to review schedule a few days in advance.
Vehicle Services Team Leader TTECVehicle Services Team LeaderDearborn, MI$22.83–$26.80 / hourThis role is designed for someone who excels at building, documenting, and improving workflows and who can confidently train others to execute the work, rather than performing the day-to-day tasks themselves. · Team Leadership and Employee Development: Lead, develop, coach, support, and evaluate the team: o Hold monthly one on one meetings with all team members.
Territory Manager AxelonTerritory ManagerEastpointe, MIProvide an approved fully insured vehicle, the insurance, fuel, and maintenance, and various technological tools necessary to successfully operate an assigned sales territory, including but not limited to designated mobile devices (tablets, iPad, and phones). Present products and services to existing and prospective customers using sample boards, product demo, and the mobile store.
NewRetail Key Carrier Supervisor HomeGoodsRetail Key Carrier SupervisorFarmington Hills, MI$16.25–$16.75 / hourKey Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates.
NewCustomer Service Manager - State Farm Agent Team Member Chris Schuler - State Farm AgentCustomer Service Manager - State Farm Agent Team Membercanton, MIFull timeYou will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. As a Customer Service Manager with State Farm Insurance, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.
Customer Service Manager - State Farm Agent Team Member Natalie Gajewski - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberWarren, MIFull timeAs a Customer Service Manager - State Farm Agent Team Member with Natalie Gajewski - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Since opening the agency in 2015, we've grown into a team of eight professionals focused on helping customers protect what matters most while building meaningful relationships in our community.
NewAssistant Customer Service Manager Nino Salvaggio International MarketplaceAssistant Customer Service ManagerLivonia, MIFull timeAssist customer service manager with effectively directing and supervising all functions and activities of the department and personnel to ensure optimum productivity, excellent customer service and satisfactory results. Training will be in our other metro Detroit locations of Bloomfield, Troy, St Clair Shores and Clinton Twp.
Customer Service Manager - State Farm Agent Team Member Tony Volante - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberClarkston, MIFull timeAs a Customer Service Manager - State Farm Agent Team Member with Tony Volante - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Application Engineering / Customer Service Manager JatcaApplication Engineering / Customer Service ManagerLivonia, MichiganPartner with Operations/Customer Service Managers from the other branches to develop and implement operations strategies to improve execution, provide additional value to customers in a cost-effective manner, and implement best practices across all branches. Essential Duties and Responsibilities: Prioritize, schedule and delegate work assignments, and directly supervise day-to-day Michigan customer service and engineering operations to ensure the meeting of revenue and profit goals.
Purchasing & Customer Service Manager PocketNurse Enterprises IncPurchasing & Customer Service ManagerFarmington Hills, MIThis role requires the individual to be able to understand, remember, apply and communicate complex information and problems, opposing points of view on complex issues and collaborate and explore alternative solutions; organize and prioritize thoughts, ideas, and own work schedule, and oversee work schedules of others; apply common sense, analyze and make decisions which have significant impact on the immediate work unit and monitor impact outside immediate work unit; express written and spoken word for internal and external communications and compose materials such as detailed reports, forms, letters, manuals, presentations, etc. and communicate information; compute, analyze, and interpret complex statistical data for reporting purposes; and use basic mathematical skills including ability to add, subtract, multiply, divide and to record, balance, and check results for accuracy. The Purchasing and Customer Service Manager is responsible for overseeing the Purchasing, Customer Service, and White Glove Delivery teams and driving continuous improvement efforts in service levels.
Program Manager, Customer Care Services ICF International IncProgram Manager, Customer Care ServicesMI$98,614–$167,644 / yearPay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. This role involves direct interaction and coordination across local energy efficiency program implementation teams, the customer care services organization, subcontractors, and client representatives to ensure program goals and client expectations are met or exceeded.
Customer Experience & Service Transformation Advisory Manager Accenture PlcCustomer Experience & Service Transformation Advisory ManagerDetroit, MIYou understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions. Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences.
NewCustomer Experience and Service Transformation Advisory Senior Manager (Products) Accenture PlcCustomer Experience and Service Transformation Advisory Senior Manager (Products)Detroit, MIYou understand the ins and outs of customer support organizations, what drives call volume, how to think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions. Collaborate across teams, from visual designers to developers and data scientists to in-industry subject matter advisors, to generate insights and deliver customer-centric, insight-driven solutions.
NewCustomer Site Service Manager BASF SECustomer Site Service ManagerSouthfield, MI$113,680–$128,000 / yearYour strong entrepreneurial drive and business acumen will allow you to identify improvement opportunities, develop and execute a plan to achieve them in a cost-effective and timely manner as well as manage future plant production and product launches. BASF Group operates this platform solely as a technical service provider under a Transitional Service Agreement following the divestment of the Coatings division, effective July 1st 2026, now Surventis.
General Manager - Healthcare Customer Service Operations Cognizant Technology Solutions CorpGeneral Manager - Healthcare Customer Service OperationsTroy, MIBy clicking "Accept All", you agree to the storing of cookies on your device to give you the most optimal experience using our website. We may also use cookies to enhance performance, analyse site usage and to personalise your experience.
Customer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerFarmington Hills, MITransportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
NewCustomer Service & Sales Administration Manager AJM Packaging CorpCustomer Service & Sales Administration ManagerBloomfield Hills, MichiganAJM Packaging Corporation, one of America’s leading manufacturers of sustainably sourced and produced disposable paper products, including paper plates, cups, bowls and bags, is currently engaged in a comprehensive search for a uniquely qualified and exceptionally capable Customer Service & Sales Administration Manager to lead and manage both our customer facing service team as well as our internal sales support team. AJM was originally founded as a distributor of commercial paper, plastic and foil packaging products and related cleaning, janitorial and order processing supplies and equipment by three (3) Detroit area brothers operating out of a small warehouse in Detroit’s Eastern Market.
Manager, Customer Service and Contamination Astemo IndianaManager, Customer Service and ContaminationFarmington Hills, MichiganThe position serves as the central liaison between Astemo and Ford, providing technical leadership, driving proactive issue resolution, and ensuring sustainable improvements in product quality, manufacturing processes, and customer engagement across all AM region sites. Summary : The Regional Quality Head – Customer Service & Contamination is a strategic leadership role responsible for driving best-in-class quality performance, with a primary focus on Ford as a critical customer.
Customer Service Workforce Manager-WFM Strategy Consultant Talent Software Services, Inc.Customer Service Workforce Manager-WFM Strategy ConsultantDetroit, MI$0.73–$87.91 / hourThe ideal candidate will possess deep expertise in workforce management, particularly with the IEX NICE platform, and have a proven track record of managing large-scale operations with nearly 1,000 representatives. Stakeholder Engagement: Collaborate with Executives and Operational leaders, and other key stakeholders to address workforce-related challenges, drive strategic initiatives, and support organizational goals.
Customer Service Workforce Manager-WFM Strategy Consultant LancesoftCustomer Service Workforce Manager-WFM Strategy ConsultantDetroit, MI$0.73The ideal candidate will possess deep expertise in workforce management, particularly with the IEX NICE platform, and have a proven track record of managing large-scale operations with nearly 1, 000 representatives. Stakeholder Engagement: Collaborate with Executives and Operational leaders, and other key stakeholders to address workforce-related challenges, drive strategic initiatives, and support organizational goals.