2,141 Results for

Customer Service Manager Jobs in Chicopee, MA

Jobs

Mansfield, CT

$100,000–$110,344 / year
Full time

Under the direction of CLAS Shared Services and the CLAS Shared Services Assistant Director, the incumbent will direct day-to-day administrative and academic support operations, manage intake, prioritization, and workload distribution, advance process improvements and service efficiencies, and serve as a primary liaison among supported departments, CLAS Shared Services, and college stakeholders to ensure responsive, consistent service delivery. Coordinates and/or performs administrative support for the academic portfolio across supported departments, including promotion, tenure, and review; faculty personnel processes; course scheduling; graduate program support; and related academic administrative functions, ensuring timely and accurate service.

18 days ago

Chicopee, MA

$110,000–$120,000
Full time

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Skilled communicator—able to present quality data clearly, write concise technical reports, and represent RMS professionally with customers and auditors.
- Strong leadership presence with the ability to influence and hold colleagues accountable at all levels—from the shop floor to senior management.

5 days ago

Hartford, CT

$150,000–$170,000 / year

With more than 65 accounting professionals across multiple offices, the firm delivers accounting, auditing, tax, and business consulting services with the responsiveness and relationships of a local firm backed by the depth and resources of a national-caliber practice through its membership in a nationally recognized alliance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

8 days ago

Agawam, MA

$170,000–$230,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. You will represent a full portfolio of engineered products and services, working closely with engineering, manufacturing, and project teams to deliver high impact solutions to clients.

8 days ago

Hartford, CT

Remote

$100,000–$120,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. You won't be disappointed with our company culture., and our recognition as a "best place to work" for 10 consecutive years highlights the exceptional work/life balance we offer our employees.

4 days ago

Hartford, CT

$120,000–$140,000

Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.

Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

the individual’s skill sets, experience and training;
licensure and certification requirements;
office location and other geographic considerations;
other business and organizational needs.

6 days ago

Springfield, MA

$77,900–$117,000 / year

p>As a Field Operations Manager, you will develop and lead a team of Service Specialists who provide pest detection, elimination, and prevention solutions to restaurants, hospitals, hotels, retail stores, food and beverage plants, schools, nursing homes, and other commercial establishments.

Take an active role in hiring, assessing, and developing associates to become the next leaders at Ecolab while emphasizing on customer retention, growing existing accounts & maintaining a high level of customer satisfaction.

Today

Springfield, MA

Full time

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Bachelor’s degree and at least 2 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience OR at least 5 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience. We make healthcare run better by solving problems quickly, putting customers and employees first and challenging the status quo, finding new ways to grow our business—and one another.

Job Description.

30+ days ago

Wethersfield, CT

$135,000–$175,000 / year
Full time

CPA seeking a State and Local Tax Manager for its staff. The SALT Manager will assist clients with compliance and advisory services,

16 days ago

South Hadley Falls, MA

$110,000–$150,000 / year

Communicates monthly production requirements and Coordinates production activities with supporting departments, engineering, procurement, maintenance, and quality control activities to obtain optimum production and ulitization of resources, machines and equipement. The Production Manager will be responsible for overseeing the Chicopee location's production processes to ensure all safety, quality, delivery, and cost (efficiency and continuous improvement) objectives are achieved for production.

7 days ago

South Windsor, Connecticut

Full time

p>We are seeking an experienced Warehouse Site Manager to oversee daily warehouse operations and lead site teams in a fast-paced logistics environment. This role is ideal for a proven leader with at least 3 years of progressive management experience in distribution, transportation, warehouse operations, or 3PL environments..

Today

Warren, MA

p>Since 2011, KKR portfolio companies have awarded billions of dollars of total equity value to over 60,000 non-senior management employees, demonstrating how broad-based engagement and alignment can create business value while driving greater financial inclusion. From our historic Warren, MA facility—home to the legacies of Warren Pumps and Portland Valve - we design and manufacture high-performance fluid control systems that protect those who protect us.

Today

Suffield, CT

$90,000–$140,000 / year
Full time

li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Partner cross-functionally on new product introduction, ensuring robust quality planning.

Oversee inspection processes across raw materials, in-process production, and finished goods.

1 day ago

Simsbury, CT

$20.05–$35 / hour

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Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to people living within food deserts, alleviating poverty in developing countries, and so much more.

Today

Avon, Connecticut

This role requires close collaboration with the Director of Customer Service, MA service managers, sales teams, and functional managers to develop and maintain an Agency-wide playbook that drives consistency and supports profitable growth.

The Customer Service Manager provides strategic and frontline leadership to Bearingstar's CT Customer Service Department, including direct management of our Agency Team Managers overseeing 35+ Customer Service Professionals across 5 CT locations.

30+ days ago

Manchester, CT

Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues.

19 days ago

In this role, you'll drive operational excellence, develop high-performing teams, and help shape the future of the customer experience through data-driven insights, process improvement, and strong cross-functional collaboration.

With a global presence that includes 11 offices, 4 manufacturing facilities, and 4 custom case centers, we create high-performance protective solutions that ensure our customers can focus on what matters most.

29 days ago

Manchester, CT

$89,483.30–$112,057.31 / year

p>The Town of Manchester is a vibrant and diverse community with an array of public services that reflect a set of values shared by its residents and leaders committed to bringing Manchester into the 21st century as an up-and-coming community that cares about its residents, its children, its schools and parks, its roads and utilities, and the health and safety of the Manchester Community.

Under general supervision, supervises and participate in the business affairs related to the customer service operation of the Water and Sewer Division, including billing, revenue and accounts receivable analysis and control, delinquent accounts and meters.

21 days ago

Hartford, CT

You understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions.

Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences.

30+ days ago

Springfield, MA

li>Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business.

5 days ago

Avon, CT

We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success!

Manage time to ensure completion of daily sales, delivery and inventory reports, cash deposits, and weekly payroll reconciliations.

14 days ago

West Springfield, Massachusetts

p>· Serve as the primary point of contact for aerospace customers regarding order status, delivery schedules, quality concerns, and technical inquiries.

· Manage customer communications related to purchase orders, schedule changes, expedites, and delivery commitments.

21 days ago

Windsor, CT

$119,500–$182,000 / year

In this role, this position is responsible for overseeing and leading the work of multiple operational teams consisting of Launch Manager, Launch Supervisors, Project Services Project Managers and BA responsible for the project management and execution of multiple on ongoing customer implementations, de-implementations, projects and tasks. Provide oversight and direction to multiple operational teams consisting of Launch Manager, Launch Supervisors, Project Services Project Managers and BA responsible for the project management and execution of multiple on ongoing customer implementations, de-implementations, projects and tasks.

30+ days ago

Hartford, CT

$65,500–$83,500 / year

By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance. The Company's cloud-based, software as a service ("SaaS") platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles.

30+ days ago

Bloomfield, CT

Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees : If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

27 days ago

Bloomfield, CT

p>Current Employees :

If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

Compensation Information :

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.

30+ days ago

Avon, CT

li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

30+ days ago

Hadley, MA

$17–$22.70 / hour

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Store - HADLEY, MADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations.

30+ days ago

Enfield, CT

$18.25–$23.30 / hour

p>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

In select stores that do not have a Framing Manager only, responsibilities also include:

leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

30+ days ago

Hadley, MA

$17–$22.70 / hour

In select stores that do not have a Framing Manager only, responsibilities also include:

leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

30+ days ago

$17–$22.70 / hour

24 days ago

p>At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff!

Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).

8 days ago

Hartford, CT

Remote

$80,000–$166,000 / year

Le candidat idéal est un responsable de l'analyse métier pragmatique, doté d'une expérience dans les systèmes de gestion des polices et l'assurance IARD, capable de collaborer efficacement avec les parties prenantes des assureurs, de guider les équipes à travers des exigences complexes en matière de tarification et de couverture, et de trouver le juste équilibre entre la qualité de la prestation, l'utilisation des ressources et l'amélioration continue des pratiques d'analyse métier. Si vous pensez être victime d'une arnaque à l'emploi, vous pouvez contacter les forces de l'ordre locales et/ou consulter le site web de la Commission fédérale du commerce à l'adresse suivante : https://consumer.ftc.gov/articles/job-scams.

30+ days ago

Hartford, CT

$62,000–$65,000 / year

p>Current Employees :

If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

Compensation Information :

30+ days ago

East Hartford, CT

li>

8 years of data analytics, data science, data management, Engineering, Field Services, Depot Engine or Quality Management experience or an Advanced degree with 5 years of data analytics, data science, data management, Engineering, Field Services, Depot Engine or Quality Management experience.

The F135 Fleet Data Management Customer Data Manager serves as a key contributor to the F135 Sustainment Program, with primary responsibility for maintaining data availability, quality, and integrity across the Maintenance Management Systems (MMS).

30+ days ago

Remote

$110,000–$125,000 / year

Our award-winning platform seamlessly integrates operational and third-party risk management, operational resilience, business continuity, incident and crisis management, emergency management, and security and safety operations. You will act as a trusted advisor and strategic partner, building strong, long-term relationships with target accounts to foster customer loyalty and success.

25 days ago

Windsor Locks, CT

Overall ownership of the supplier management process (i.e., Supplier Risk/Opportunity Management Plan, supplier performance, metrics, international issues, support/evaluate the make/buy strategy, etc.), and communication of customer flow-through requirements such as FAR/DFARS, ITAR, offset, public law, quality, warranty, etc. Production Assurance ensures the future success of key programs via proposal support, rate ramps, obsolescence, supply chain health, block changes, new product incorporation, risk management, execution of supply investments, capacity, and support of customer initiatives.

30+ days ago

$95,200–$126,700 / year

p>All Reworld positions require a candidate's ability to perform the duties and responsibilities of the role while upholding Reworld's Values, including (but not limited to) contributing to a safe and inclusive workplace, delivering results through trust, and building breakthrough capabilities.

Reworld partners with businesses by offering cutting-edge engineering and innovative solutions, to help customers reduce, reuse, recycle and recover value from waste streams and meet or exceed their sustainability goals.

11 days ago

Hartford, CT

Remote

$70,000–$137,000 / year

If you think you are a victim of an employment scam, you may contact your local law enforcement agency and/or visit the Federal Trade Commission website here: https://consumer.ftc.gov/articles/job-scams.

As a member of the Customer Success Team, your focus will be on building and enhancing positive relationships with our existing customers and helping them gain access to resources and tools to be successful using Insurity's products.

30+ days ago

$64,678–$72,000 / year

Imagine Learning is proud to offer diversity, equity, and inclusion (DEI) workplace initiatives, including the DEI employee council, annual DEI conference, employee resource groups, and other opportunities for employees to connect with and support DEI initiatives throughout the year. We're shaping the future of learning through our Curriculum-Informed AI approach - technology that understands instructional context, respects educator judgment, and transforms how teachers personalize learning at scale to unlock each student's potential.

30+ days ago

Hartford, CT

Remote

$60,000–$103,000 / year

p>• Relationship Management: Primary point of management contact for assigned customers • Accurately capture minutes / actions from meetings • Prepare professional presentations/reports and effectively lead customer meetings • Ensure workflow management system and customer-facing tools are up to date • Provide tool self-service support for customers • Understand Customer KPIs; measure and track regularly • Maintain/manage customer expectations and satisfaction • Develop working relationships with Customer System Champions • Independently transition low complexity customers from the implementation team • Ensure contract compliance and accurate billing • Understand the customer experience and loyalty measures in place (NPS, references, etc.) • Ensure a strong understanding of internal customer organization, political landscape, and stakeholder personalities • Demonstrate thorough knowledge of customers' business challenges, opportunities and how our products and solutions address them • Uncover potential cross-sell and upsell opportunities.

• Facilitate end-to-end management of cross-functional medium complexity enhancements in accordance with product specific procedures • Draft change requests and Statements of Work for small to medium complexity enhancements • Demonstrate an understanding of revenue recognition and account measurements • Internal Process • Demonstrate competency in all internal processes & practices • Support Continuous Improvement initiatives • Provide mentorship to team members • Stay up to date on industry and job related trends and best practices, including reading relevant publications, articles, blogs, etc.

30+ days ago

East Hartford, Connecticut

li>

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems.

30+ days ago

This manager serves as the primary contact for university customers with responsibility to communicate work order status, ensure the efficient delivery of repair services, systems monitoring, preventative maintenance planning, procurement of parts, inventory control and the management and coordination of work of the technical trades staff for the above-mentioned shops.

Bachelor's degree in Mechanical Engineering, Facilities Management, Construction Management, or related field and five (5) years of related experience; or an Associate's degree and seven (7) years of related experience, or nine (9) years of progressively responsible experience in management, mechanical systems maintenance, HVACR, or facilities operations.

13 days ago

Hartford, CT

A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.

30+ days ago

Windsor, CT

We are a leading provider of aftermarket parts, repairs, and solutions that safely & reliably extend the life of aircraft engines and gas turbines.

Chromalloy participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Any offer of employment will also be conditioned upon the successful completion of a background investigation and drug screen in accordance with company policy and applicable federal and state regulations.

30+ days ago

Hartford, CT

p>Current Employees :

If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

The Customer Engagement Manager (CEM) position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including Full-Service Lease, Programmed Maintenance, Lease Financing and Fleet Management Services) by utilizing the Ryder Sales Process.

30+ days ago

East Hartford, Connecticut

Not Required

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote..

12 days ago

$85,000–$99,000 / year

ul>

Bachelors degree OR 3+ years of experience in one of the following: Lifecycle Services, Account Management, Management, Customer Service, Sales, Systems Implementation, Integration, LMR Sales, LMR Engineering, Customer Support, Customer Account Management, Project Management, Public Safety, Military or Technical Services Sales.

Manage the relations with external partners responsible for delivering service products to customers, is responsible for contract renewals, proposals, accurate forecasting, development of statements of work, and meeting P&L and receivables goals, overseeing contract P&L performance including meeting service billing and cost performance goals.

5 days ago

Remote

$105,000–$130,000 / year

Trusted by the Fortune 500, government agencies, and MSSPs, the platform delivers threat-informed learning paths consisting of real-world scenarios in gamified labs and live-fire simulations that build and validate offensive and defensive cyber capabilities. With a loyal community of more than 4 million members and 800+ enterprise customers, Hack The Box empowers teams and intelligent systems alike to strengthen cyber defenses and reduce breach risk effectively.

19 days ago

Windsor Locks, CT

Serve as customer primary point-of-contact in daily communications, coordinating, and follow-up for items such as time/labor/material quotes, preliminary invoices, progress updates, customer approval and debrief on work packages, resolution of squawks, and warranty issues. Computer skills necessary to learn and / or operate, word processing, spreadsheet, database, presentation, project, email and web-based applications as well as operating systems used to manage the maintenance work.

30+ days ago

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Customer Service Manager Jobs in Chicopee, MA

Administrative Program Manager 2/Shared Services Hub Leader University of Connecticut

Quality Manager Rotating Machinery Services

Senior Tax Manager Jobot

Manager of Client Relations (Nuclear Industry) Jobot

Audit Manager - NFP (REMOTE) Jobot

Senior Accounting Manager Vaco LLC

Field Operations Manager Ecolab Inc.

Physician Office Account Manager Medline Industries

Tax Manager – SALT – State and Local Tax (cpa firm) - Hybrid CPA firm

Manager, Production - MA US Tsubaki Automotive, LLC

Warehouse Manager Capstone Logistics LLC

Production Manager, Valves CIRCOR International, Inc.

Quality Manager - Aerospace - Suffield, CT Michael Page USA

Department Manager Whole Foods Market

BIA - CT Personal Lines Customer Service Manager Arbella

Manager, Sales and Customer Service Macy's Inc

Customer Service Manager Pelican Products Inc

Customer Service Manager - Water & Sewer Town of Manchester

Customer Experience & Service Transformation Advisory Manager Accenture Plc

Customer Service - Self Storage Manager Public Storage

Customer Service Manager-Dual Showroom Raymours Furniture Co Inc

Customer Service Manager Valence

Senior Manager - Customer Onboarding Waste Management Inc

Customer Success Manager CDK Global Inc

Customer Logistics Manager - Outbound Transportation (Sun-Wed Night Shift) Ryder System Inc

Customer Logistics Manager - Yard Operations (Sun-Wed 6pm-6am) Ryder System Inc

Customer Experience Manager The Michaels Companies Inc

Customer Experience Manager - Full Time The Michaels Companies Inc

Part Time Customer Experience Manager / Key Holder The Michaels Companies Inc

Customer Experience Manager - Part Time The Michaels Companies Inc

FT CUstomer Experience Manager The Michaels Companies Inc

Customer Experience Manager Five Below Inc

Manager, Professional Services / Responsable des services professionnels Insurity, Inc.

Ryder''s Customer Engagement Manager Ryder System Inc

F135 Customer Data Manager - (Onsite) RTX Corp

Customer Success Manager Motorola Solutions Inc

Sr. Manager, Supply Chain Key Customer Accounts (hybrid) RTX Corp

Customer Care Manager Reworld Holding Corp

Senior Customer Success Manager Insurity, Inc.

Customer Success Manager Imagine Learning Inc

Customer Success Manager Insurity, Inc.

F135 Customer Data Manager - (Onsite) RTX

Mechanical Shop Manager (Facilities and Campus Services) University of Massachusetts Amherst

Enterprise Customer Account Manager UKG

Customer Solutions Manager Chromalloy Gas Turbine LLC

Customer Engagement Manager Ryder System Inc

F135 Customer Support Engineering (CSE) Control Account Manager (Onsite) RTX

Customer Support Manager Motorola Solutions Inc

Customer Success Manager Hack The Box Ltd

Customer Project Manager Bombardier Inc

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