NewLead Product Manager Cox AutomotiveLead Product ManagerChamblee, GA$111,500–$185,900Product Ownership : serve as liaison for the product(s); partner with development teams to establish acceptance criteria, manage priorities and backlog for team(s) ensuring delivery aligns with business strategy and requirements, support team planning; manage communication across stakeholder groups. Product Roadmap : Synthesize discovery into a transparent, outcome-oriented roadmap that sequences near-term wins and longer-horizon strategies; maintain the roadmap and ensure transparency in communication of deliverables with internal stakeholders and clients.
NewBusiness Intelligence Manager - Manheim Client Consulting Cox AutomotiveBusiness Intelligence Manager - Manheim Client ConsultingMableton, GA$101,500–$169,100Serves as a primary analytical point of contact for assigned National Commercial and National Dealer & National Commercial accounts, delivering performance insights through QBRs, account reviews, and ad hoc analysis spanning auction activity, MMR retention, pricing efficiency, and channel performance. Working across National Commercial and National Dealer accounts, this role designs and executes sophisticated analytical frameworks, develops and maintains enterprise data queries and reporting pipelines, and delivers compelling data narratives to business stakeholders.
NewSenior Lead Product Manager Cox AutomotiveSenior Lead Product ManagerVinings, GA$134,900–$224,900The role works alongside engineering, UX, finance, and client-facing teams across both AI-driven and traditional SDLC environments, and is accountable for identifying market opportunities, translating them into prioritized, well-defined work, and measuring outcomes against defined KPIs. Business Outcome Translation: Expert ability to translate business outcomes and strategic objectives into clearly defined, actionable work, decomposing organizational goals into prioritized, well-scoped deliverables and building the funding cases that resource them.
Service Advisor Hendrick Automotive Group CorporateService AdvisorDuluth, GeorgiaFull timeWork includes inspection of customer vehicles and frequent movement around the Service Department to convey information between customers and service technicians. Frequently interacts with customers, service manager and service technicians, and employees from various departments in the dealerships.
Service Technician Hendrick Automotive Group CorporateService TechnicianDuluth, GeorgiaFull timeWhile performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment.
Customer Service Manager | Alpharetta, GA | Full-Time | Exempt | On-Site Impact AllianceCustomer Service Manager | Alpharetta, GA | Full-Time | Exempt | On-SiteAlpharetta, GAFull timeKeywords: Customer Service Manager, CSR Manager, Account Manager, Inside Sales Manager, Customer Experience Manager, Production Coordinator, Operations Supervisor, Manufacturing, Die-Making, Converting, Post-Press, Packaging, Printing, ERP, Quoting, Order Management. This role is responsible for overseeing order intake, quoting, and customer communications while partnering closely with production to ensure on-time delivery and high customer satisfaction.
Senior Customer Service Manager UlineSenior Customer Service ManagerBuford, GAAs a Senior Customer Service Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers love. Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Customer Service Manager All Ways Caring HomeCareCustomer Service ManagerATLANTA, GeorgiaFull timeAll Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer’s/dementia care, respite care, and other programs. About our Line of Business: All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home – all while maximizing their dignity, privacy, and independence.
Customer Service Manager Hobby Lobby Stores IncCustomer Service ManagerDuluth, GA$20.15–$21.15 / hourIf you meet these requirements and are interested in being a vital part of our management team, then we are interested in talking to you. The Customer Service Manager position is one of hourly store management.
Customer Service Manager - State Farm Agent Team Member John Leung - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberJohns creek, GAAs a Customer Service Manager - State Farm Agent Team Member with John Leung - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Manager Alfa InsuranceCustomer Service ManagerPowder Springs, GeorgiaService to customers includes strong communication skills on multiple platforms, conflict resolutions skills, ability to quickly learn new computer programs and processes. Job Summary Customer Service Managers with The Cooper Agency are team players that take exceptional pride in the company they represent, the products they sell and in providing excellent customer service.
Customer Service Manager Hanes CompaniesCustomer Service ManagerCalhoun, GAFull timeLeads customer experience for our retail accounts, ensuring seamless communication, accurate order. Benefits include health/dental/vision insurance, retirement savings with company match, discount stock plan, paid time off, paid holidays, employee assistance program, gym reimbursement, education reimbursement, and many more!
Customer Service Manager - State Farm Agent Team Member Bryan Hayes - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberMarietta, GAService can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
NewManager, Sales and Customer Service Macy's IncManager, Sales and Customer ServiceAlpharetta, GAWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues.
Customer Sales & Service Manager Yamaha Motor Corporation USACustomer Sales & Service ManagerKennesaw, GAThe ideal candidate will manage, lead, and develop a team of Protection Products Specialists who work directly with product groups, dealers, and retail customers in a fast-paced, high-volume environment. The team is responsible for selling vehicle service contracts, resolving customer inquiries and complaints, processing orders, and providing product information via phone, email, and chat-ensuring timely solutions and positive relationship outcomes.
Customer Service Manager - State Farm Agent Team Member Nikki McCauley - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberRoswell, GADevelop leads, schedule appointments, identify customer needs, and market appropriate products and services. If you answered yes to these questions, working in this role for a State Farm independent contractor agent may be the career for you!
Sr. Manager, Customer Service - Hybrid/ Atlanta SiteOne Landscape Supply IncSr. Manager, Customer Service - Hybrid/ AtlantaRoswell, GAThe Senior Manager leads multiple customer service teams and supervisors, partners closely with Digital, Category, and IT, National Accounts and ensures scalable, efficient processes that support SiteOnes online growth. The Senior Manager, Customer Service SiteOne.com is a senior people and operations leader responsible for delivering an exceptional digital customer experience across SiteOnes eCommerce platforms.
Personal Lines Insurance CSR (Account Manager) Biltmore Insurance Services, LLCPersonal Lines Insurance CSR (Account Manager)Tucker, GAPart timeAs a dedicated personal lines account manager in office at our Tucker location, you will deliver comprehensive, cost-effective insurance products that serve our high-net-worth clients insurance needs and build long-term relationships with our clients and insurance carrier partners. Lead Biltmore’s efforts to provide best in class client service, by being the subject matter experts on the insurance coverage Biltmore provides ensuring the ability to answer insured’s questions and concerns regarding coverage, claims, and billing.
Personal Lines Insurance CSR (Account Manager) Biltmore Insurance ServicesPersonal Lines Insurance CSR (Account Manager)Tucker, GeorgiaAs a dedicated personal lines account manager in office at our Tucker location, you will deliver comprehensive, cost-effective insurance products that serve our high-net-worth clients insurance needs and build long-term relationships with our clients and insurance carrier partners. Lead Biltmore’s efforts to provide best in class client service, by being the subject matter experts on the insurance coverage Biltmore provides ensuring the ability to answer insured’s questions and concerns regarding coverage, claims, and billing.
Customer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerLawrenceville, GATransportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
Customer Experience Manager The Michaels Companies IncCustomer Experience ManagerBuford, GAPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Part Time Customer Experience Manager The Michaels Companies IncPart Time Customer Experience ManagerRoswell, GAPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: Leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
PT Nights and Weekends Customer Experience Manager The Michaels Companies IncPT Nights and Weekends Customer Experience ManagerTucker, GAPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
Customer Service Supervisor PetSuitesCustomer Service SupervisorWoodstock, GAPetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. At NVA Pet Resorts, our mission is simple: Create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.
Field Services Manager - Developer Services Erosion Co IncField Services Manager - Developer ServicesWoodstock, GABusiness development - in cooperation with the sales team and members of management, assist in winning business with new customers as well as growing business with current customers. AQMs are responsible for the TEC field crews, mentoring, and motivating crews to reinforce TEC's commitment to meeting the highest level of customer service and quality.
Customer Success Manager - GA - On Site Vensure Employer SolutionsCustomer Success Manager - GA - On SiteDuluth, GAOther Benefits : Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance. The Customer Success Manager (CSM) will be responsible for building long-term relationships with our enterprise customers, improving their customer experience, driving new revenue opportunities and ultimately ensuring success on the PrismHR platform.
Associate Customer Success Manager Stratix CorpAssociate Customer Success ManagerPeachtree Corners, GAStratix Corporation is the trusted advisor for many industry-leading global enterprises, offering the most comprehensive managed services portfolio to help companies operationalize and realize the full value of their mobile investments. As a key contributor to Stratix's success, you will engage, retain, and empower our enterprise customers, helping them leverage our services to achieve their mobility objectives.
NewAssistant Store Manager: Lead & Grow Customer Success CcffamilyofbrandsAssistant Store Manager: Lead & Grow Customer SuccessLawrenceville, GACandidates must possess strong communication skills, leadership experience, and have a high school diploma. This role involves supporting customers' financial needs while facilitating store operations.
Sales & Customer Experience Manager Two Men And A Truck International LLCSales & Customer Experience ManagerTucker, GA$65,000–$75,000 / yearThis role is ideal for a leader who understands how to convert inbound leads into booked business, coach employees to higher performance, and drive accountability through strong processes and KPI management. Youll lead the team responsible for driving revenue, creating exceptional customer experiences, and helping customers through some of lifes biggest transitions.
Customer Experience & Compliance Manager Mud PieCustomer Experience & Compliance ManagerStone Mountain, GAFull timeThis individual will serve as the voice of the customer inside our organization, partnering cross-functionally with Sales, Marketing, Operations, and Product to identify friction points, drive loyalty, and ensure every customer touchpoint reflects the Mud Pie brand promise. This is not a traditional customer service role; this role is an opportunity to shape how customers experience the Mud Pie brand across DTC and marketplace channels, and to build the programs, processes, and infrastructure that make those experiences exceptional.
Customer Experience and Technical Support Manager TASI Measurement CareerCustomer Experience and Technical Support ManagerNorcross, GeorgiaBachelor’s degree in Engineering, Computer Science, Information Technology, Business, or a related field; equivalent technical support, field service, sales engineering, technical account management, or customer-facing technical leadership experience may be considered. This role requires strong technical aptitude, calm judgment during critical customer issues, proactive communication, and the willingness to work alongside the team to troubleshoot, train, escalate, and follow through on customer-impacting issues.
Customer Success Manager Stratix CorpCustomer Success ManagerPeachtree Corners, GAStratix thrives on the success of our customers, and we are looking for strategic, growth-focused, and results-driven Customer Success Managers (CSMs) to engage, retain, and enable Stratix's largest customers to fully utilize Stratix's Services to achieve their mobility business outcomes. Stratix Corporation is the trusted advisor for many industry-leading global enterprises, offering the most comprehensive managed services portfolio to help companies operationalize and realize the full value of their mobile investments.
Customer Delivery Manager Applied Optoelectronics, Inc.Customer Delivery ManagerDuluth, GAThe Customer Delivery Manager serves as the primary program management point of contact for customers throughout the software delivery lifecycle, while also driving customer success initiatives including best practices, new release adoption, and feature enablement. AOI is also a leader in broadband software solutions, delivering innovative software platforms that enable service providers to manage, operate, and optimize their broadband access networks.
Operations/Service Manager V Burlington Coat Factory Whse.Operations/Service Manager VLawrenceville, GeorgiaYou’ll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism. You will serve as a role model for store associates, demonstrating and reinforcing the company’s Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results.
Customer Experience Manager Five Below IncCustomer Experience ManagerLawrenceville, GAAt Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
Senior Customer Success Manager Trimble IncSenior Customer Success ManagerAlpharetta, GA$84,600–$116,600 / yearYou will have the unique opportunity to lead Quarterly Business Reviews (QBRs) for industry giants, translating the "voice of the customer" into tangible product innovations while orchestrating complex resolutions across global Trimble teams to ensure 100% client advocacy. Senior Customer Success Manager, Enterprise CSM, SaaS Retention, Client Relationship Manager, Strategic Advisor, Gainsight, AECO, Construction Technology, Account Stewardship, QBR, Customer Advocacy, Revenue Expansion.
Inside Sales Customer Success Manager - Credit Unions Equifax IncInside Sales Customer Success Manager - Credit UnionsAlpharetta, GAThis involves handling post-sales implementation, program management and collaborating with the customer to ensure they are realizing expected value from Equifax solutions, while ultimately driving adoption and retention. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
Sr. Manager, Customer Vertical, Power Xylem IncSr. Manager, Customer Vertical, PowerAcworth, GA$120,000–$150,000 / yearKEY COMPETENCIES: • Responsible for Xylem's overall approach to the market and will drive growth by carefully and selectively pursuing actions to differentiate Xylem's product and service offers to the Power market • Provide vertical market leadership to commercial team; identifies and resolves most complex problems and applies problem-solving skills to deal with most situations • Creates market campaigns designed to increase awareness of Xylem solutions and services among internal and external users, influencers, and specifiers • Provides insights and suggestions to the M & A (mergers and acquisitions) team as necessary • Translates industry drivers into actionable market and sales initiatives designed to increase sales into the relevant vertical market • Growth in sales and EBITDA for the relevant vertical market • Growth in rate of success for pursuit of opportunities in vertical market • Increased vertical market sales penetration, measured both by penetration into number of customers, as well as by increased share of wallet captured per customer in the vertical market • Owner of "virtual P&L" of vertical market, (KPI's for role include market P&L) • Directs sales and R&D strategy and direction within customer segment • Critical key account assignments with revenue, profit, and VOC responsibility for Xylem business within a vertical. Market Analysis • Promote products • Conduct opportunity size analysis • Understand and communicate industry trends to a broader Xylem team to increase potential for sales within the Power industry • Work closely with the product team to build business cases necessary to support new or enhanced product solution development • Be an ambassador/SME for the Power vertical market within the Water Solutions and Services (WSS) segment • Coordinate segment level business activities with enterprise level Xylem colleagues.
Customer Marketing Manager Profisee Group IncCustomer Marketing ManagerAlpharetta, GAFull timeThe Customer Marketing Manager will deepen engagement across our customer base, help customers realize the full value of Profisee, and systematically turn satisfied customers into advocates and expansion opportunities, working within the Product & Customer Marketing team and in close partnership with Customer Success, Sales and Revenue Marketing. · 3-5+ years of experience in Customer Marketing, Product Marketing, Lifecycle Marketing or related B2B SaaS roles, with hands-on experience executing email and campaign programs in a marketing automation platform (Marketo preferred).
Customer Success Renewals Manager Veeam Software Group GmbHCustomer Success Renewals ManagerAlpharetta, GA$151,500–$281,400 / yearThe Manager of Renewals Sales is responsible for building, managing and leading a team of Renewals Sales Representatives within a regional business segment by overseeing all activities related to retention of customers on maintenance contracts, upsell opportunities and consistently meeting or exceeding renewal quotas. In addition, this leader serves as a technology-focused sales professional who provides strategic business direction and technical vision across the region, and driving Veeam revenue through expert account planning, resource planning and allocation.
Customer Success Renewals Manager Veeam SoftwareCustomer Success Renewals ManagerAlpharetta, GeorgiaThe Manager of Renewals Sales is responsible for building, managing and leading a team of Renewals Sales Representatives within a regional business segment by overseeing all activities related to retention of customers on maintenance contracts, upsell opportunities and consistently meeting or exceeding renewal quotas. In addition, this leader serves as a technology-focused sales professional who provides strategic business direction and technical vision across the region, and driving Veeam revenue through expert account planning, resource planning and allocation.
Customer Success Manager (GA, Tucker) Five Star Food Service IncCustomer Success Manager (GA, Tucker)Tucker, GAActing as the face of Five Star across all business lines - Markets, Vending, Dining, and Refreshment Services - this role focuses on client retention, satisfaction, and organic growth through proactive relationship management and solution-driven collaboration with operational teams. Required Qualifications: Bachelors degree in Business, Marketing, or a related field and two years of experience in customer success, account management, or sales, ideally within a service-oriented industry; or equivalent combination of education and experience.
BI-Lingual Customer Account Manager - Lawrenceville, GA Advance Auto Parts IncBI-Lingual Customer Account Manager - Lawrenceville, GALawrenceville, GAWhile performing the duties of this job, the Team Member is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat; risk of electrical shock; explosives; and vibration. Demonstrate an eagerness to be a team player and assist in other functions as assigned by Region and Area leaders and as needed, including, but not limited to: cleaning, organizing, stocking, operating POS equipment, truck loading/unloading, etc.
NewSenior Customer Success Manager, RDS Insurance Swiss Re LtdSenior Customer Success Manager, RDS InsuranceAlpharetta, GA$140,000–$210,000 / yearThe specific salary offered for this or any given role will take into account a number of factors including but not limited to job location, scope of role, qualifications, complexity/specialization/scarcity of talent, experience, education, and employer budget. We offer a comprehensive suite of services; from risk consulting and software solutions to data analytics and SaaS platforms, we help clients stay competitive in an evolving industry.
Route Service Manager - UniFirst UniFirst CorpRoute Service Manager - UniFirstNorcross, GAThe Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization.
Food Service Manager - Residential Dining Services at the University of North Georgia Dahlonega AramarkFood Service Manager - Residential Dining Services at the University of North Georgia DahlonegaGAAdopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.
CLIENT SERVICES MANAGER Compass Group North AmericaCLIENT SERVICES MANAGERTUCKER, GA$70,000–$85,000 / yearCustomer Service Manager serves as the single point of contact of accountability for site operations across two client locations, leading a team of approximately 10 associates delivering integrated office and facilities support services. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services.
Customer Relations Manager Star Light Cruise & TravelCustomer Relations ManagerAlpharetta, GeorgiaRemoteYou will oversee customer interactions, enhance satisfaction levels, and drive loyalty through effective communication, problem-solving, and leadership. We are passionate about creating seamless travel moments that inspire confidence, comfort, and lasting memories for every client.
Health & Safety Manager - Automation Solutions & Customer Sites Valmet CorpHealth & Safety Manager - Automation Solutions & Customer SitesNorcross, GAAct as the point of contact for the GMS certification management in the location for ISO 14001 and 45001 including implementation of expansion roadmap, audit management and global learnings. Regularly analyze and assess the needs, gaps and opportunities in Locations HSE performance as input to reviews, target setting, plans and preventive initiatives and actions.
Midas - Automotive Assistant & Service Managers MidasMidas - Automotive Assistant & Service ManagersSuwanee, GAFull timeWhile driving the sales initiatives of Midas, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations. In addition, to ensure complete customer satisfaction by delivering timely completion of high-quality vehicle repair and maintenance, Service Managers must direct the workflow of Mechanics, Alignment Technicians and Tire Technicians and stage vehicle repair/maintenance work.