Join our State Farm team and help lead the customer experience like a pro—no boring vibes. If you’re fluent in English + Spanish and you love talking with people (and actually helping them), this role is for you.
Numbers & Facts
Location
Roswell, GA
Job Type
Full-time
Salary
$40,000–$60,000 Per Year
Description
Benefits:
Health insurance
401(k)
Dental insurance
Vision insurance
Paid time off
Bonus based on performance
ROLE DESCRIPTION:
Bilingual Customer Service Manager (English/Spanish)
Ready to bring the energy and make customers’ days better? If you’re fluent in English + Spanish and you love talking with people (and actually helping them), this role is for you. Join our State Farm team and help lead the customer experience like a pro—no boring vibes.
What You’ll Do
Be the go-to for customers: questions, follow-ups, and support
Use a needs-based approach to guide customers to the right insurance/financial options
Keep the day moving: leads, scheduling, and next steps
Team up to solve issues fast and keep service on point
What We’re Looking For
English/Spanish required (verbal + written)
You communicate clearly and you genuinely listen
Detail-focused, proactive problem-solver, and a true team player
Currently licensed or willing to get licensed within 30 days
Comfortable learning computer systems
What You’ll Love
$40,000–$60,000 Total Compensation (Salary + commission/bonus)
401(k), health benefits, paid time off
A team that celebrates wins + quarterly team outings to build real culture