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More than 2,000 companies run their legal work on GC AI, including 200+ public companies, 25+ unicorns, and teams at News Corp, Nestlé, Miro, Bass Pro Shops, Snyk, Skims, Liquid Death, Vercel, Zscaler, and TIME. You will help legal teams adopt AI in their daily work by building rollout plans, training users, monitoring adoption, identifying risk, and showing measurable value to legal leaders.

General Counsel AI Inc

Customer Success Manager, Enterprise

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One month you may find yourself trying to synthesize how a new product feature resonates with customers by leading product demonstration sessions tailored to each customer's business context, and another month you may find yourself doing cold outbound calls and emails to customers identified as high churn risk to check in and try to learn why they aren't thriving, what Hover needs to do differently to help businesses like theirs succeed, and suggesting changes to our tactics in response to your learnings. Work with customers (especially small business customers who are self-serve, rather than buying contracts through our sales team) to help them thrive using the Hover platform, ranging from delivering product demos to strategizing their internal team rollout to gathering and distilling product feedback to share internally and influence our roadmaps.

YEAR

HOVER Inc

Customer Experience Manager

As our first Customer Marketing Manager, youll turn that goodwill into a repeatable engine: an advocacy program customers want to be part of, a steady supply of case studies and podcast conversations that make prospects say "thats us," and a customer referral program that you design, launch, and scale from a blank page. More than 2,100 companies run their legal work on GC AI, including 300+ public companies, 75+ unicorns, and teams at Nestlé, Hitachi Digital, Lockheed Martin, Miro, Bass Pro Shops, Riot Games, SKIMS, Liquid Death, Vercel, TIME, and Post Holdings.

Customer Marketing Manager

Buying a house is the largest financial decision most people make in their lives, and homeownership is tied to many other purchases, including life insurance, homeowners insurance, alarm systems, home renovations, solar panels, and more. The client’s AI voice agents hold real conversations with real people on behalf of some of the largest mortgage lenders in the country, around 600,000 calls a day.

Rockstar

Customer Success Manager

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ADAPTED_NOW

The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. 30% Brand: Provides supervision and supports the direction planning of associates daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores.

HOUR

CosmoProf

08762 Assistant Store Manager

Sally Beauty

Assistant Store Manager 09363

09327 Assistant Store Manager

Sally Beauty is the world's largest distributor and retailer of professional beauty products based on a store count of more than 3,700 stores in 13 countries.
Sally Beauty stores operate throughout the United States and Puerto Rico, Canada, Colombia, Mexico, Peru, the United Kingdom, Belgium, Chile, France, Ireland, the Netherlands, Spain and Germany.
Sally Beauty stores service both retail consumers and salon professionals by offering up to 10,000 products for hair, skin, and nails through professional lines such as Clairol, L'Oreal, Wella and Conair, as well as an extensive selection of proprietary merchandise.
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Sally Beauty Company, Inc.

5+ years leading software engineering teams Excellent skills for coaching team members and fostering partnerships Experience in Python, Go, or Swift Hand's on with system architecture and design of distributed systems Track record of shaping new products, co-developed with customers Insightful on the agentic coding revolution. We build large-scale systems that automate vulnerability discovery in Apple software and we build public-facing systems to collaborate with external security teams.

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<h3 style="color: #ffffff; font-size: 16px; font-weight: normal;">We bring amazing people together to make amazing things happen.</h3>
<p>We’re a diverse collection of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. The people who work here have reinvented entire industries with the Mac, iPhone, iPad, and Apple Watch, as well as with services, including iTunes, the App Store, Apple Music, and Apple Pay. And the same passion for innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it.</p>
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<h3 style="color: #666666; font-weight: 500;">About Apple</h3>
<p>There’s a place here for every kind of brilliant.
Everyone here is an innovator, or an innovator-to-be, no matter what your team or your role. So bring your passion, courage, and original thinking and get ready to share it, because every new product, service, or feature we invent is the result of people working together to make each others’ ideas stronger. Innovation at this level depends on people who represent the variety of the human experience and inspire us with their own fresh perspectives. Together, we’ll do amazing work that can make a difference in people’s lives. Including your own.

<a href="https://www.apple.com/jobs/us">Learn more about working at Apple.</a>
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Apple Inc

AI Software Service Manager, Binary Insights (SEAR)

Provide technical leadership across Contract Lifecycle Management (CLM), Document Management System (DMS), Knowledge Management/Search, matter management/Entity Lifecycle Management (ELM), eBilling, Intellectual Property (IP) management, litigation and eDiscovery, legal hold, workflow, compliance, analytics and emerging legal technologies. Partner with Legal practice teams as business subject-matter experts and Legal Operations as product owners to translate approved requirements into technology solutions, clearly communicating technical options, dependencies, risks and trade-offs.

Sony Interactive Entertainment LLC

Sr Manager, Legal Technology Services

Support the overall contract management function, including deal-to-contract intake, contract drafting, deal negotiation, maintaining contract playbooks, and improving processes and systems Partner with business leads to help navigate complex operations and spend initiatives with significant spend and risk; drive cross-functional contracts, risk, and cost containment efforts Collaborate closely with business requesters and partners in Data Center Development; Design, Engineering & Construction; Facility Operations; Sourcing; In-house Legal Counsel; Finance; Business Risk & Insurance; and various Legal Compliance teams Partner with business leads to help navigate complex operations and delivery initiatives with significant spend and risk; drive cross-functional contracts risk and cost containment efforts Develop and continuously improve deal-to-contract strategies and procedures, ensuring compliance with company policies and controls Act as a liaison between finance and business teams and the general contractor to enforce contract and ensure timely and accurate financial reporting to ensure Sarbanes-Oxley Act (SOX) compliance Manage and mitigate data and user privacy risk to ensure deal compliance Develop and maintain customer relationships to ensure healthy and constructive interactions representing complex contracting issues to business partners Coordinate and drive resolution to key business issues with legal, risk management, corporate contracts, and business leads Provide guidance and internal support for their functional program on the best ways to structure deals Ensure that signed contracts are complete and clearly communicated to all relevant parties, including interpretation to support implementation Examine existing policies and procedures to optimize the end-to-end process from creation of the quote to the completion of signatures with all parties concerned Share best practices with and provide training to team, peers, and outside business units to enhance the quality and efficiency of contracting processes Ensure all approved requests have been properly documented, escalated to the appropriate approval level, and resolved within the applicable Service Level Agreement12+ years of relevant work experience in strategic sourcing, contract negotiation, contract management, and supply chain operations Bachelor's degree or equivalent, with a degree or graduate degree in Supply Chain Management, Accounting, Legal Studies, Business Administration, English, Engineering, Construction Administration, or a similar field Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements) Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews) Graduate-level professional degree in law (J.D.) Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies Experience using contract management software or systems to prepare, process, and record contracts and purchase orders Infrastructure portfolio management, construction industry experience, or familiarity with service categories related to data center project and program management, such as general consulting, engineering, research and development, quality, testing, inspection, building management systems, artwork, furniture, and facility operations and maintenance Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews) Experience leading or facilitating sourcing or procurement events, including preparing and conducting requests for qualifications, requests for proposals, and requests for quotations Experience in interpreting and complying with corporate policies Experience working in a highly cross-functional environment with multiple stakeholders Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements) Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologiesMeta builds technologies that help people connect, find communities, and grow businesses.

Meta Platforms Inc

Contract Manager, Program & Portfolio Services

Own the strategy, roadmap, and execution for Color's patient-facing product, including the patient home dashboard, lifecycle and re-engagement journeys, in-treatment and survivorship support, and emerging surfaces like peer support and targeted entry points. You will partner closely with our engagement marketing, sales, customer success and clinical teams to drive patient outcomes, activation and lifecycle engagement for our 4 key patient personas: Early Detection, Active Treatment, Survivors and Caregivers.

Color Health

Sr. Product Manager - Patient Services

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OTHER

Coordinate with Unity Care Case Management to provide services to tenants such as: life skills training, resource referral and navigation assistance, connection to income sources including employment leads/guidance, budgeting, parenting skills training/support, substance use /ETOH support, tobacco cessation services, problem solving/mediation, interpersonal skill development, etc. Employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear; taste or smell.

Unity Care

Onsite (Live-In) Property Manager

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This role supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community. 1-3 years minimum of relevant experience in residence life and/or property management that demonstrates the application of community management, sales, marketing, and customer service background sufficient to assist in managing the day-to-day operations of an apartment community, resolve customer complaints and issues, complete financial records, documents, and reports, increase sales revenues, and coordinate the work of a team.

Education Realty Trust Inc (Inactive)

Assistant Community Manager - South Shore

The on-target earnings (OTE) for this role range from $180,000 to $200,000, with a competitive base salary and commission structure (typically a 70/30 split), plus uncapped commission and accelerators for top performance. You will be a core member of our GTM team and collaborate closely with our customers to ensure they are successful and receive maximum value from Inscribe.

InscribeAI, Inc.

Senior Customer Success Manager

Most of our work happens in the office to spark creativity and community, but we also offer flexibility so team members have the autonomy to work outside the office when needed to support their work-life balance and personal commitments. About the Role: The Senior Manager, Customer Finance is responsible for delivering customer-level financial insights that drive profitable growth and support strategic decision-making.

Kinder's

Senior Manager, Customer Finance

Success Criteria Alignment: Develop an accurate understanding of how a customer defines achieving success on the Magnitude platform, treating such success criteria as a critical measure of health that is defined, maintained, reviewed, and acted upon in a proactive manner. Acting as the primary interface between the customer and the internal teams at Magnitude, you have many examples in the enterprise AI platform space that show how you’re adept at: Improving time-to-value and value realization across the customer journey, from onboarding to ongoing adoption.

Magnitude

You’ll help define how Customer Success operates as Vitalize scales: what great account management looks like, how we measure and communicate value, and how we turn successful customers into durable, reference-able partnerships. You’ll own the customer lifecycle from contract signature onward — partnering closely with Deployments through implementation and go-live, then leading the long-term relationship across workforce transformation, adoption, value realization, executive engagement, retention, and expansion.

Vitalize

Snowflake is seeking a strategic, customer-obsessed Senior Manager, Customer Advocacy Programs to lead and scale Snowflake''s flagship global advocacy programs, turning our most valued customers into powerful brand champions on the world''s biggest stages. You are the architect of Snowflake''s most visible customer programs: iconic billboard campaigns, customer activations around LA28, our executive Customer Advisory Board (the Black Diamond Council), and Alpine Club, our premier co-marketing program for Snowflake''s most strategic customers.

Customer Service Manager Jobs in Burlingame, CA

Customer Success Manager, Enterprise General Counsel AI Inc

Customer Experience Manager HOVER Inc

Customer Marketing Manager General Counsel AI Inc

Customer Success Manager Rockstar

08762 Assistant Store Manager CosmoProf

Assistant Store Manager 09363 CosmoProf

09327 Assistant Store Manager CosmoProf

Assistant Store Manager 09363 Sally Beauty Company, Inc.

09327 Assistant Store Manager Sally Beauty Company, Inc.

AI Software Service Manager, Binary Insights (SEAR) Apple Inc

Sr Manager, Legal Technology Services Sony Interactive Entertainment LLC

Contract Manager, Program & Portfolio Services Meta Platforms Inc

Sr. Product Manager - Patient Services Color Health

Onsite (Live-In) Property Manager Unity Care

Assistant Community Manager - South Shore Education Realty Trust Inc (Inactive)

Senior Customer Success Manager InscribeAI, Inc.

Senior Manager, Customer Finance Kinder's

Customer Success Manager Magnitude

Customer Success Manager Vitalize

Principal Customer Marketing Manager Snowflake Inc

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