NewSr Product Manager, AI Lead to Cash Cox AutomotiveSr Product Manager, AI Lead to CashFairburn, GA$101,500–$169,100AI Strategy & Vision: Provide leadership in defining and executing the short to mid-term AI strategy for Lead to Cash process enablement, including the creation and execution of AI product development plans, budget allocation, and definition of AI capability requirements that support sales cycle efficiency, revenue operations, and end-to-end Lead to Cash workflow optimization. Cross-Functional AI Integration: Drive alignment across Sales, Finance, Operations, and Technology teams by identifying opportunities for AI implementation that enhance Lead to Cash efficiency, automate manual tasks, reduce cycle times, and provide intelligent insights for better revenue decision-making.
NewLead Product Manager Cox AutomotiveLead Product ManagerSandy Springs, GA$111,500–$185,900Product Ownership : serve as liaison for the product(s); partner with development teams to establish acceptance criteria, manage priorities and backlog for team(s) ensuring delivery aligns with business strategy and requirements, support team planning; manage communication across stakeholder groups. Product Roadmap : Synthesize discovery into a transparent, outcome-oriented roadmap that sequences near-term wins and longer-horizon strategies; maintain the roadmap and ensure transparency in communication of deliverables with internal stakeholders and clients.
NewBusiness Intelligence Manager - Manheim Client Consulting Cox AutomotiveBusiness Intelligence Manager - Manheim Client ConsultingConley, GA$101,500–$169,100Serves as a primary analytical point of contact for assigned National Commercial and National Dealer & National Commercial accounts, delivering performance insights through QBRs, account reviews, and ad hoc analysis spanning auction activity, MMR retention, pricing efficiency, and channel performance. Working across National Commercial and National Dealer accounts, this role designs and executes sophisticated analytical frameworks, develops and maintains enterprise data queries and reporting pipelines, and delivers compelling data narratives to business stakeholders.
NewSenior Lead Product Manager Cox AutomotiveSenior Lead Product ManagerSmyrna, GA$134,900–$224,900The role works alongside engineering, UX, finance, and client-facing teams across both AI-driven and traditional SDLC environments, and is accountable for identifying market opportunities, translating them into prioritized, well-defined work, and measuring outcomes against defined KPIs. Business Outcome Translation: Expert ability to translate business outcomes and strategic objectives into clearly defined, actionable work, decomposing organizational goals into prioritized, well-scoped deliverables and building the funding cases that resource them.
Service Advisor Hendrick Automotive Group CorporateService AdvisorDuluth, GeorgiaFull timeWork includes inspection of customer vehicles and frequent movement around the Service Department to convey information between customers and service technicians. Frequently interacts with customers, service manager and service technicians, and employees from various departments in the dealerships.
Service Technician Hendrick Automotive Group CorporateService TechnicianDuluth, GeorgiaFull timeWhile performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment.
Customer Service Manager | Alpharetta, GA | Full-Time | Exempt | On-Site Impact AllianceCustomer Service Manager | Alpharetta, GA | Full-Time | Exempt | On-SiteAlpharetta, GAFull timeKeywords: Customer Service Manager, CSR Manager, Account Manager, Inside Sales Manager, Customer Experience Manager, Production Coordinator, Operations Supervisor, Manufacturing, Die-Making, Converting, Post-Press, Packaging, Printing, ERP, Quoting, Order Management. This role is responsible for overseeing order intake, quoting, and customer communications while partnering closely with production to ensure on-time delivery and high customer satisfaction.
NewCustomer Service Manager - Remote Sharecare IncCustomer Service Manager - RemoteAtlanta, GARemoteMonitors phone system and call volume throughout the day; ensure the phones have the proper staffing, reporting any trends in call volume to the WF Manager ensuring the phones are answered within the established Service Level Agreements. Collaboratively works with peer Customer Service Managers to identify cross-team improvement opportunities and foster an environment of support and comradery.
NewCustomer Service Manager SharecareCustomer Service ManagerAtlanta, GeorgiaMonitors phone system and call volume throughout the day; ensure the phones have the proper staffing, reporting any trends in call volume to the WF Manager ensuring the phones are answered within the established Service Level Agreements. Collaboratively works with peer Customer Service Managers to identify cross-team improvement opportunities and foster an environment of support and comradery.
NewNational Customer Service Manager S.P. RichardsNational Customer Service ManagerAtlanta, GAProvide weekly, monthly, and quarterly reports as needed and as required including customer support KPIs, phone service reports, usage reports, service reports, etc… These reports should be developed in conjunction with the Director of Customer Service, Sales, and Operations. Interact with the key customer contacts to understand the support they need from SP Richards and work to support those needs relative to customer service functions and reporting.
NewCustomer Service Manager All Ways Caring HomeCareCustomer Service ManagerAtlanta, GAAll Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer's/dementia care, respite care, and other programs. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities.
Customer Service Manager Hobby Lobby Stores IncCustomer Service ManagerCanton, GA$15.75–$16.75 / hourIf you meet these requirements and are interested in being a vital part of our management team, then we are interested in talking to you. The Customer Service Manager position is one of hourly store management.
Customer Service Manager Alfa InsuranceCustomer Service ManagerPowder Springs, GeorgiaService to customers includes strong communication skills on multiple platforms, conflict resolutions skills, ability to quickly learn new computer programs and processes. Job Summary Customer Service Managers with The Cooper Agency are team players that take exceptional pride in the company they represent, the products they sell and in providing excellent customer service.
NewCustomer Service Manager Flexible Hours & Growth All Ways Caring HomeCareCustomer Service Manager Flexible Hours & GrowthAtlanta, GAAll Ways Caring HomeCare is seeking a Customer Service Manager in Atlanta, GA to oversee quality care and ensure overall client satisfaction. Qualifications include an associate or bachelor's degree in a relevant field, effective communication skills, and prior management experience.
NewCustomer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm) Chick-fil-A Plainfield, IndianaCustomer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)Atlanta, GAA quick & versatile learner who is open to change; analyzes both successes and failures for clues to improvement; experiments to find solutions; enjoys the challenge of unfamiliar tasks; and quickly grasps the essence and underlying structure of anything. The Supervisor will motivate the team to achieve and maintain a high level of service to Owner/Operators and their teams, assist with issue and process resolution, and drive innovation contributing to the growth of Restaurant Services' processes and technology.
NewCustomer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm) Chick fil ACustomer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)Atlanta, GAA quick & versatile learner who is open to change; analyzes both successes and failures for clues to improvement; experiments to find solutions; enjoys the challenge of unfamiliar tasks; and quickly grasps the essence and underlying structure of anything. The Supervisor will motivate the team to achieve and maintain a high level of service to Owner/Operators and their teams, assist with issue and process resolution, and drive innovation contributing to the growth of Restaurant Services' processes and technology.
Customer Service Duty Manager Menzies Aviation LtdCustomer Service Duty ManagerCollege Park, GAWe strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.
Customer Service Manager - State Farm Agent Team Member Bryan Hayes - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberMarietta, GAService can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
NewCustomer Service and Support Manager 1 ASM Research, An Accenture Federal Services CompanyCustomer Service and Support Manager 1Atlanta, GACoordinate with Campaign & Dialer Ops Specialist to ensure contact lists are uploaded, dialer logic is functioning, and call attempts are completed per SLA.Oversee care advocates and Health Resource Specialists (HRSs) scheduling, leave planning, and queue monitoring to maintain adequate staffing levels. Generate weekly and monthly performance reports using telephony and CRM dashboards; elevate issues and trends to the DPM and PM.Coordinate with Clinical Lead, Call Center Supervisors, PHRC, and Outreach staff to ensure integrated case handling and smooth handoffs.
Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm) Chick-fil-A Supply LLCCustomer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)Atlanta, GeorgiaA quick & versatile learner who is open to change; analyzes both successes and failures for clues to improvement; experiments to find solutions; enjoys the challenge of unfamiliar tasks; and quickly grasps the essence and underlying structure of anything. Proficient in English (reading, writing, and speaking): to safely follow verbal instructions, complete documentation and paperwork, and accurately interpret labels, pick lists, scanner prompts, signage, and company communications.
Customer Service Operations Manager - ServiceMac First American Financial CorpCustomer Service Operations Manager - ServiceMacAtlanta, GAThe desired candidate will be responsible for ensuring call center teams are staffed to properly to ensure adequate coverage, have the necessary training and resources to successfully perform their work, and assist our Customer Operations Representatives so that they provide exceptional service to our customers. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support.
Manager, Sales and Customer Service (Temp) Macy's IncManager, Sales and Customer Service (Temp)Atlanta, GAWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues.
NewManager, Sales and Customer Service Macy's IncManager, Sales and Customer ServiceAlpharetta, GAWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues.
NewCustomer Services Manager in Training - Leadership Path FIRE, AtlantaCustomer Services Manager in Training - Leadership PathAtlanta, GANo prior sales or management experience is required, although backgrounds in retail or customer service can be advantageous. The role includes face-to-face customer service and new customer acquisitions.
Manager, Claims Customer Service Call Center Brickhouse ResourcesManager, Claims Customer Service Call CenterAtlanta, GAMonitor staffing levels, schedules, call volume, service levels, abandonment rates, productivity, quality results, and customer experience measures. Oversee escalated customer, agent, and provider inquiries and coordinate with internal departments to resolve complex issues.
Manager, Customer Service PacificSource Health PlansManager, Customer ServiceWFH, GA$90,052.16–$157,591.26 / yearDrive accountability for key contact center KPIs, including but not limited to: Service Level / Speed of Answer, Abandonment Rate, First Call Resolution (FCR), Average Handle Time (AHT) (balanced with quality), Call Quality Scores, Schedule Adherence, After‑Call Work (ACW), and Member and Provider Satisfaction. Skills: Accountable leadership, Collaboration, Data-driven & Analytical, Delegation, Effective communication, Listening (active), Situational Leadership, Strategic Thinking.
Customer Service Manager - State Farm Agent Team Member Nikki McCauley - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberRoswell, GADevelop leads, schedule appointments, identify customer needs, and market appropriate products and services. If you answered yes to these questions, working in this role for a State Farm independent contractor agent may be the career for you!
Customer Sales & Service Manager Yamaha Motor Corporation USACustomer Sales & Service ManagerKennesaw, GAThe ideal candidate will manage, lead, and develop a team of Protection Products Specialists who work directly with product groups, dealers, and retail customers in a fast-paced, high-volume environment. The team is responsible for selling vehicle service contracts, resolving customer inquiries and complaints, processing orders, and providing product information via phone, email, and chat-ensuring timely solutions and positive relationship outcomes.
Sr. Manager, Customer Service - Hybrid/ Atlanta SiteOne Landscape Supply IncSr. Manager, Customer Service - Hybrid/ AtlantaRoswell, GAThe Senior Manager leads multiple customer service teams and supervisors, partners closely with Digital, Category, and IT, National Accounts and ensures scalable, efficient processes that support SiteOnes online growth. The Senior Manager, Customer Service SiteOne.com is a senior people and operations leader responsible for delivering an exceptional digital customer experience across SiteOnes eCommerce platforms.
Customer Success Manager - Core (Sales & Service) Clouds Salesforce IncCustomer Success Manager - Core (Sales & Service) CloudsAtlanta, GA$123,100–$186,300 / yearWe are looking for candidates who have experience supporting customers in one or more of the following industries: Health & Life Sciences (HLS) - Collaborates with healthcare providers, payers, life sciences, pharmaceutical, and medical device companies to support digital health initiatives, regulatory compliance, and improved patient/member outcomes through the Salesforce platform (Direct experience with Health Cloud and/or Life Sciences Cloud strongly preferred). Learning & Development: Apply product knowledge and expertise to address technical concerns, use this knowledge to ask effective diagnosis questions, and align platform features with customer priorities and roadmaps.
Customer Experience & Service Transformation Advisory Manager Accenture PlcCustomer Experience & Service Transformation Advisory ManagerAtlanta, GAYou understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions. Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences.
Personal Lines Insurance CSR (Account Manager) Biltmore Insurance Services, LLCPersonal Lines Insurance CSR (Account Manager)Tucker, GAPart timeAs a dedicated personal lines account manager in office at our Tucker location, you will deliver comprehensive, cost-effective insurance products that serve our high-net-worth clients insurance needs and build long-term relationships with our clients and insurance carrier partners. Lead Biltmore’s efforts to provide best in class client service, by being the subject matter experts on the insurance coverage Biltmore provides ensuring the ability to answer insured’s questions and concerns regarding coverage, claims, and billing.
Personal Lines Insurance CSR (Account Manager) Biltmore Insurance ServicesPersonal Lines Insurance CSR (Account Manager)Tucker, GeorgiaAs a dedicated personal lines account manager in office at our Tucker location, you will deliver comprehensive, cost-effective insurance products that serve our high-net-worth clients insurance needs and build long-term relationships with our clients and insurance carrier partners. Lead Biltmore’s efforts to provide best in class client service, by being the subject matter experts on the insurance coverage Biltmore provides ensuring the ability to answer insured’s questions and concerns regarding coverage, claims, and billing.
Customer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerChamblee, GATransportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
NewManager, Enablement & Operations Customer Success, Services NAM MastercardManager, Enablement & Operations Customer Success, Services NAMAtlanta, GA$118,000–$171,000 / yearAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and. The role will work closely with cross functional teams including Network Services, Account Management, Sales, Product, Technical Account Managers and support/delivery teams to realize the full value proposition of Mastercard Network Products on behalf of the customer.
Customer Success Manager, Director - Core (Sales & Service) Clouds Salesforce IncCustomer Success Manager, Director - Core (Sales & Service) CloudsAtlanta, GA$171,200–$215,800 / yearTechnology Media Telecommunication (TMT) - Works with technology companies, telecommunications providers, media organizations, and high-tech firms to accelerate innovation, improve customer success outcomes, and drive platform adoption at scale (Direct experience with Media Cloud strongly preferred). We are looking for candidates who have experience supporting customers in one or more of the following industries: Life Sciences - Collaborates with life sciences companies to support digital health initiatives, regulatory compliance, outcomes through the Salesforce platform (Direct experience with Life Sciences Cloud strongly preferred).
NewCustomer Success Manager, Director - Core (Sales & Service) Clouds - TMT Salesforce IncCustomer Success Manager, Director - Core (Sales & Service) Clouds - TMTAtlanta, GA$171,200–$273,000 / yearExecutive Management & ROI-Driven Engagement: serve as the ultimate point of accountability for Signature Success delivery, driving renewals and expansion by orchestrating executive-level partnerships and quantifying the tangible ROI of the Salesforce investment. Complex Incident Governance: Provide executive leadership and crisis governance during major incident, managing high-pressure communications and human-agent interventions to protect the customer's mission-critical operations.
NewCustomer Success Manager Brenntag SECustomer Success ManagerEast Point, GARegional Responsibilities: Responsible for driving measurable improvements to increase service metrics (customer health, customer satisfaction, overall customer experience) and financial outcomes (billing accuracy, upsells, net retention), while remaining aligned with organizational business objectives. Data Management Skills: Responsible for data-driven decision making and real-time account intelligence (at scale) to provide teams across specified region with key insights needed to improve the customer experience efficiently and effectively.
Senior Manager, Global Strategic Accounts Customer Success TrimbleSenior Manager, Global Strategic Accounts Customer SuccessAtlanta, GeorgiaWorkflow Manager, MEP Construction, Construction Technology, AECO, Project Management, Customer Success, Connected Workflows, Trimble Construction One, Technical Account Management, Software Implementation. In this role, you will define our Strategic Account Model and establish best practices for our top-tier strategic accounts, directly influencing customer adoption, expansion, and retention in the construction technology space.
Part Time Customer Experience Manager The Michaels Companies IncPart Time Customer Experience ManagerRoswell, GAPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: Leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
PT Nights and Weekends Customer Experience Manager The Michaels Companies IncPT Nights and Weekends Customer Experience ManagerTucker, GAPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
Manager, Customer Solutions RXO IncManager, Customer SolutionsAtlanta, GA$70,000–$85,000 / yearPaid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave. Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity.
NewCustomer Service Supervisor DHL GroupCustomer Service SupervisorUnion City, GA$60,000–$80,000 / yearWould you enjoy being part of a dedicated team that works together to create a relevant, memorable difference in the lives of our customers and employees? Evaluate performance variances to identify root cause, develop corrective action plan for review with manager and implement approved action plans.
Customer Service Supervisor PetSuitesCustomer Service SupervisorRoswell, GAPetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. At NVA Pet Resorts, our mission is simple: Create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.
Customer Success Manager SmartPM Technologies, Inc.Customer Success ManagerAtlanta, GARemoteThis role requires someone who can influence adoption, communicate value at the executive level, and proactively align SmartPM solutions with business objectives. We are looking for a strategic Customer Success Manager (CSM) with a construction technology background to own the customer experience end-to-end.
Customer Resolution Manager Airbus SECustomer Resolution ManagerPeachtree City, GAEquipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts. Personal Protective Equipment required: Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site.
Front Office Strategy Consulting - PLS Customer Analytics - Manager PricewaterhouseCoopers LLPFront Office Strategy Consulting - PLS Customer Analytics - ManagerAtlanta, GA$99,000–$232,000 / yearAs a Manager in Front Office Strategy Consulting within our Customer Analytics practice, you will leverage advanced analytical techniques to extract insights from large datasets and drive data-driven decision-making. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
NewInnovation Industrial Design/Development Manager (Customer Foodservice Packaging Solutions) - Remote Role Koch IncInnovation Industrial Design/Development Manager (Customer Foodservice Packaging Solutions) - Remote RoleAtlanta, GARemote$90,000–$130,000 / yearInnovation Industrial Design/Development Manager (Customer Foodservice Packaging Solutions) - Remote Role - United States - 191309 - Koch. Koch Disruptive Technologies.
Product Manager - Customer Data Delta Air Lines IncProduct Manager - Customer DataAtlanta, GAThis role focuses on helping ensure customer data is sourced, integrated, governed, and available for downstream consumers while partnering closely with engineering, operational technology teams, and data-producing application teams. Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.
Strategic Customer Success Manager Dolby Laboratories IncStrategic Customer Success ManagerAtlanta, GA$122,300–$168,300 / yearYou will lead regular account health synchronizations to align the customers business roadmap with the TAM's technical stability plan, ensuring that technical milestones (like ad integrations or platform migrations) are directly contributing to the client's overarching business KPIs. You will work alongside a Technical Account Manager (TAM); while the TAM ensures the technical integrity and operational success of the platform, you will focus on the customer's business objectives, ensuring our technology translates into their competitive advantage.