1,272 Results for

Customer Service Manager Jobs in Ankeny, IA

Jobs

New!

Des Moines, IA6 days ago

$95,000–$125,000 Per Year

Our client is a nationally respected construction and real estate development organization with a long-standing reputation for delivering complex, high-quality projects across a wide range of market sectors, including multifamily housing, commercial, healthcare, education, and mixed-use developments. With a strong commitment to innovation, quality, and community impact, this company partners closely with owners, architects, and stakeholders to deliver projects that strengthen communities and create meaningful places to live and work.

Des Moines, IA12 days ago

$27–$27 Per Hour

Employment Status Hourly Principle Working Relationships- Maintenance Manager (your direct supervisor) - Property Group Manager and Assistant Property Group Manager (to whom your report indirectly)- Property Coordinators (with whom you will coordinate)- Outside Vendors (with whom you will coordinate and which you will use on occasion)Qualifications - Age 21 or older- Willing and able to work flexible hours, which may include evening, night or weekend appointments in order to perform duties and be available as needed.- Catalogs, open account records and price information on common vendors All subcontractors' certificates of insurance Supplier and vendor order logs- Schedule and prioritize maintenance requests in a timely fashion- Maintain and track inventory - Assist the Property Group Manager with other duties deemed appropriate.-

West Des Moines, Iowa14 days ago

$60–$65 Per Hour
Contractor

This role is central to a highly visible transformation, partnering with executive leadership, technology teams, and contact center operations to redefine customer experience and agent productivity at scale. The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment.

New!

Des Moines, IAToday

$135,000–$180,000

As the Director of Customer Service, you’ll lead the talented team responsible for supporting our premium, highly customizable products and ensuring customers feel guided, informed, and inspired throughout their journey with us. With operations in 19 cities across North America, we manufacture Marvin’s quality products, including Infinity Replacement Windows and Doors, and TruStile Doors.

New!

Ankeny, IA1 day ago

In addition, the Branch Manager works in conjunction with the Market President, Branch Operations Officer, and Director of Retail Banking to complete other duties, including general branch operations and facilities maintenance, retail management, and leadership and growth activities. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and taking corrective action with employees; addressing complaints and resolving problems.

New!

Des Moines, IA6 days ago

$120,000–$160,000

The Clean Energy & Infrastructure Group comprises the following market sectors and operating companies: Renewables: IEA Constructors, Wanzek Construction, White Construction; Industrial: Phoenix Industrial, MasTec Industrial; Infrastructure: American Civil Constructors West Coast, Cash Construction, FNF Construction, MasTec Civil, McKee Utility Contractors, Precision Aggregate Products, Ragnar Benson Construction, Saiia Construction, William Charles Construction, William Charles Electric; General Building: Lemartec, NV2A. In Infrastructure, we specialize in electrical, environmental, highways, roads and bridges, aggregate mining, ports and terminals, rail, pump and lift stations, water transmission and pipelines, water and wastewater treatment plants, and stormwater.

New!

Saint Anthony, IAToday

We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. Accompany Sales Representatives on sales calls to observe skills and techniques and assist in developing action plans for skill improvement.

New!

Des Moines, IAToday

$52,000–$57,000 Per Year

in all directions, lift and place objects up to 25 lbs., operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, work in small and/or enclosed spaces, traverse flat and non-flat terrain, be exposed to hazardous chemicals. The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments, including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs.

New!

Des Moines, IAToday

$16–$21 Per Hour

in all directions, lift and place objects up to 25 lbs, operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, be able to work overtime, weekends, night hours (emergencies) work in small and/or enclosed spaces, traverse flat and non-flat terrain, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, be exposed to hazardous chemicals. The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs.

Urbandale, IA17 days ago

$22–$23

Today, BH manages over 100,000 units, employs over 2,800 people, owns its processes in-house, and is praised by Fortune Magazine as the “Best Workplace for Women,” “Best Workplace for Millennials,” and “Best Workplaces for Diversity.” We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH a better place to work and live.

New!

West Des Moines, IAToday

$20–$23

Des Moines, IA15 days ago

Full-time

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Tech-savvy with proficiency in Microsoft Office, Build Pro, Procore, and other construction management software, leveraging technology to streamline workflows, enhance project tracking, and improve overall efficiency.

IA30+ days ago

Remote

$100,000–$110,000 Per Year

Required Skills: High School diploma, Associate's or Bachelor's degree, and 5+ years of successful experience in lifecycle service Account Management, Systems Implementation/ Integration, Public Safety Systems Sales, or Public Safety Systems Engineering is required. Coordinate across all internal stakeholders such as Sales, Engineering, Program Management, Contracting and Finance teams to ensure all technical and commercial actions remain in strict compliance with US Federal Government Markets Division policies.

Des Moines, IA9 days ago

$16–$17 Per Hour

If you meet these requirements and are interested in being a vital part of our management team, then we are interested in talking to you. The Customer Service Manager position is one of hourly store management.

Johnston, IA30+ days ago

As a Customer Service Manager with the Waterhouse State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Des Moines, IA30+ days ago

You understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions. Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences.

Boone, IA30+ days ago

Remote

The position will also lead AI initiatives across the department to improve efficiency and service delivery, play a major role in workforce management through forecasting volume, revenue, and expenses, and support the successful onboarding of new clients. Organizes, administers, or authorizes major department functions including, but not limited to, personnel changes, career development, disciplinary actions, transfers, promotions, compensation, leaves of absence, and CDS Global policy administration.

West Des Moines, IA16 days ago

Full-time

Define, track, and report on key performance indicators through dashboards and monitor daily and weekly workloads, monitor key volumes (e.g., calls, postings, payment plans) to adjust staffing or workflows to meet revenue-cycle targets. The Manager, Payments provides leadership and day-to-day oversight of the patient financial experience including customer service, payment posting and payment plans.

Des Moines, IA28 days ago

Remote

$97,500–$131,625 Per Year

Reporting to the Director, Solution & Customer Marketing as part of the Solutions and Customer Marketing team, and working closely with Growth Marketing, Product Management and Sales, you will lead the go-to-market (including messaging, collateral and launches) for a new AI solution that enable IT teams at some of the world’s largest organizations to modernize their infrastructure. + Understand Alternative Solutions to Improve Competitive Position: Actively understand alternative market solutions and accepted approaches that customers may employ to solve their challenges to continuously inform product strategy and tune strategic messaging that feeds campaigns, enablement and customer programing.

IA29 days ago

Remote

As an Customer Success Manager, you will have the opportunity to build meaningful relationships with our clients, play a crucial role in achieving our business goals, and work in a data-driven environment. Our mission is to constantly disrupt the industry by creating new, groundbreaking technologies to help dealers build stronger, more resilient businesses.

New!

Johnston, IA5 days ago

$93,324–$139,980 Per Year

As a Customer Success Manager for JD Global Aftermarket & Customer Support located in Johnston, IA, you will: Drive readiness, utilization, and renewals for assigned division(s) of dealers through direct engagement, focused Customer Success execution, and coordinated dealer engagement strategies with field team members. Serve as the primary point of contact for Customer Success readiness, including onboarding, journey mapping, milestone tracking, and measuring success through establishment of Customer Success functions within dealerships and sustained utilization and renewal of SaaS solutions.

Ames, IA27 days ago

The Lloyd Veterinary Medical Center, part of Iowa State University's College of Veterinary Medicine, is a full service teaching hospital offering advanced diagnostic, medical, and surgical care for small and large animals while supporting the education and training of future veterinarians. In this role, you will oversee a team of veterinary teaching hospital assistants, help coordinate staffing and scheduling, support employee development, and work closely with clinicians and hospital leadership to keep things running smoothly.

WEST DES MOINES, IA21 days ago

They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.

Des Moines, IA28 days ago

Remote

In this CSM role working with database and analytic products, you will partner cross‑functionally to align customer goals with intelligent insights, track success using predictive signals, and proactively optimize outcomes. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow.

Des Moines, IA30+ days ago

A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.

Ankeny, IA30+ days ago

Lead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service. In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service.

Ames, IA15 days ago

$57,000–$91,000 Per Year

You will work closely with Workiva's Services team, Support team, Marketing team, and Sales team to drive adoption by ensuring customers are effectively onboarded, trained, and supported throughout the customer journey. CSMs serve as the primary point of contact for customers, managing the entire customer lifecycle by focusing on business outcomes; and identifying opportunities for growth within their named accounts post-sale.

Sioux Falls, SD/Sioux City, Iowa7 days ago

Position Summary: The purpose of the Imaging Field Service Manager position is to lead and guide a group of technicians to provide effective and efficient service to our customers within a geographic area. Monitors cost of goods to manage and maintain company budget targets including but not limited to using aftermarket partsand supplies and parts reclamation department.

West Des Moines, IA30+ days ago

PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.

West Des Moines, IA30+ days ago

Des Moines, Iowa30+ days ago

Work at our Grinnell, Iowa, headquarters or from a home office in any of the following states: Alabama, Arizona, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Minnesota, Missouri, Montana, Nebraska, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Dakota, Tennessee, Texas, Virginia, Wisconsin, and Wyoming. Recommends the development of new products, modification of existing products and maintains current products based upon financial results and customer acceptance with responsibility to enhance the customers experience and grow the company’s and the farm mutual’s business profitably.

Des Moines, IA8 days ago

$124,000–$280,000 Per Year

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. As a Senior Manager, you will leverage your skills and influence to deliver quality results, motivate and coach teams to solve complex problems, and apply sound judgment to recognize when to take action or escalate issues.

DES MOINES, Iowa9 days ago

These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. What You Bring: have experience leading, training and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service delivery.

Des Moines, IA30+ days ago

$99,000–$266,000 Per Year

As a Manager you are expected to supervise, develop, and coach teams, manage client service accounts, and drive assigned client engagement workstreams by supervising teams and independently solving and analyzing complex problems to develop top-quality deliverables. Our team helps our Financial Services clients navigate the frequently changing and complex national and international tax environment related to stringent capital requirements, management of operational tax risks, and tax implications of investing in different jurisdictions.

New!

West Des Moines, Iowa6 days ago

Location: This position is located at 101 Jordan Creek Pkwy, West Des Moines, Iowa, 50266 United States Role Summary: The Service and Styling Manager directs the service, selling, and styling to achieve an engaging and inspiring store environment. Contributes to assessing sales forecasts to accurately schedule support and optimize peak selling hours through team initiatives, and using Company tools to identify merchant opportunities within product placement, outfitting, and stock levels.

Des Moines, Iowa15 days ago

Confer routinely with Technical Program Manager and Technical Operations Manager to ensure preventative maintenance program for routine machine maintenance, to ensure the timely repair of disabled machines, to coordinate infection control measures, routine culturing, water testing, logging of results, transportation of equipment and supplies and communicate technical information to the staff. Responsible for Acute Care Electronic System (ACES) include the following: Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.

Des Moines, IA30+ days ago

At Rexco Equipment, we're looking for a driven Service Manager to lead a high-performing team, solve real-world challenges, and deliver exceptional customer experiences in the machinery industry. If you thrive in a fast-paced environment, enjoy building strong relationships, and love turning problems into solutions-this is your opportunity to shine.

Des Moines, IA8 days ago

$124,000–$280,000 Per Year

Grimes, Iowa30+ days ago

$150,000–$170,000 Per Year

Additionally, our Professional Engineering Group, Rotating Machinery Division, Renewable Energy Services, and Field Repair and local Repair Service Centers, places Shermco in a position to handle all things electrical, all done with an emphasis on safety and client service. 5+ years of experience in operations/general/site/plant or field services management with P&L responsibility, ideally in an engineering services or field services environment in manufacturing, MEP, Electrical, Mechanical, or Industrial.

AMES, Iowa30+ days ago

Minimum Functional Experience - 3 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services. What You'll Do: Directs daily operation of two or more core services at a site to ensure employees have appropriate equipment and resources to perform their jobs and meet goals and deadlines.

Des Moines, IA30+ days ago

$124,000–$335,000 Per Year

Our team helps our Financial Services clients navigate the frequently changing and complex national and international tax environment related to stringent capital requirements, management of operational tax risks, and tax implications of investing in different jurisdictions. As part of the Real Estate team you are expected to provide exceptional technical knowledge and specialization and industry insights, coupled with the One Firm knowledge that brings everything PwC offers to solve our clients needs.

New!

IA, IA6 days ago

Intermediate to expert level skill in Microsoft Office applications ability to quickly learn new software navigate and maintain a desktop workspace electronic filing search for information understand how to seek and manage incoming electronic communication and process efficient work documents. JELD-WEN Holding, Inc. (NYSE: JELD) is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows and related building products serving the new construction and repair and remodeling sectors.

West Des Moines, IA30+ days ago

Urbandale, IA30+ days ago

Physical Demands: • Physical requirements include the ability to lift and carry up to 50 pounds from ground to waist, visual acuity, speech and hearing, hand and eye coordination, manual dexterity, repetitive motion, standing, sitting (must be able to sit for extended periods of time up to 8 hours), walking, climbing stairs, bending and stooping, and the ability to drive. • Must be able to successfully communicate and manage project-related needs to cross-functional team members (Geology, Land Management, Zoning, Sales, Finance, Safety) through project life cycles.

Des Moines, IA30+ days ago

Build strong executive relationships (CHRO, CIO, CFO, COO, etc) across the account by leveraging your sales management team, leveraging UKG executive sponsors and leveraging in-person meetings and interactions. • Monitor account concerns through partnerships with assigned technical resources on customer needs, sentiment, challenges and adoption and partner for solutions that improve customer satisfaction and experience when necessary.

Des Moines, Iowa7 days ago

New!

West Des Moines, IA6 days ago

Contributes to assessing sales forecasts to accurately schedule support and optimize peak selling hours through team initiatives, and using Company tools to identify merchant opportunities within product placement, outfitting, and stock levels. Leads by example in providing extraordinary service where all customers feel welcome, heard and valued; empowers the team to drive sales and metrics by utilizing key performance indicators to set team and zoning goals.

Des Moines, IA30+ days ago

$91,000–$321,500 Per Year

Leading the substantive negotiation of complex commercial contracts; Reviewing and redlining detailed risk, legal, and commercial contract terms; Understanding of professional advisory/consulting service offerings, performance details, and related business strategies, including large-scale technology transformations, vendor selection and assessments, small to medium scale system implementations and AI roadmaps, and business integrator/change management projects; Exercising an entrepreneurial, problem-solving mentality and autonomy in managing contract negotiations; Explaining contract terms and positions in a collaborative manner to both internal stakeholders and external contract parties; Driving process improvement by analyzing current contracting approaches and processes and improving contracting efficiency and overall experience. Contract Specialists collaborate with R&I risk management and PwC business teams to (1) evaluate contract and related performance risks, (2) educate stakeholders and clients on contract provisions, (3) redline/negotiate contracts with clients procurement, legal and outside counsel, and (4) develop internal controls to establish and reinforce contract compliance.

Des Moines, IA30+ days ago

$99,000–$232,000 Per Year

10 years of experience in data and analytics management with at least 8 years of experience of leading various data and analytics program/initiatives of large sizes with 3 years experience managing and delivering Managed Data and Analytics programs (Managed services and Managed assets). PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

DES MOINES, Iowa17 days ago

Overview: Join Healthcare Services Group (HCSG) as an Environmental Services Manager in Training, where you will learn to manage your own account and oversee housekeeping, laundry, and floor care operations at a long-term care facility. If you're looking for an opportunity to grow your career in environmental services management and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!

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Customer Service Manager Jobs in Ankeny, IA

Project Manager Jobot

Apartment Service Technician(AST) Newbury Management Company

Project Manager 5 - Contingent Pinnacle Technical Resources

Director of Customer Service Marvin

Bank Branch Manager Availa Bank

Electrical Engineering Manager William Charles Construction

Sales Manager - Waterloo, IA UniFirst

Community Manager Asset Living

Assistant Community Manager Asset Living

Service Technician (60667) BH

Service Technician (61461) BH

Construction Manager Lennar Homes

Federal Software Customer Service Manager - Remote Motorola Solutions Inc

Customer Service Manager Hobby Lobby Stores Inc

Customer Service Manager - State Farm Agent Team Member Glenn Waterhouse - State Farm Agent

Customer Experience & Service Transformation Advisory Manager Accenture Plc

Customer Service Strategy and AI Manager Hearst Communications Inc

Manager - Payment and Customer Svc. - (Full-Time ) The Iowa Clinic

Senior Solution & Customer Marketing Manager Rocket Software

Customer Success Manager, SMB Fullpath Ltd

Customer Success Manager Deere & Co

Manager Customer Relations Iowa State University

Customer Engagement Marketing Campaign Manager Credit Cards Wells Fargo & Co

Customer Success Manager - Vertica Rocket Software

Enterprise Customer Account Manager UKG

Full-Time Customer Service Supervisor Kohl's Corp

Customer Success Manager - GRC (Governance, Risk & Compliance) Workiva Inc

Imaging Field Service Manager Loffler Companies, Inc.

Customer Service Representative *5am Opener* Planet Fitness - PF Baseline Fitness

Customer Service Representative **WEEKENDS ONLY** 7am -1pm//1pm -7pm Planet Fitness - PF Baseline Fitness

FARM MUTUAL CONSULTING SERVICES - PRODUCT MANAGER Grinnell Mutual Reinsurance

Managed Services - Revenue Cycle Coding - Senior Manager PricewaterhouseCoopers LLP

Environmental Services / Custodial Operations Manager 3 Sodexo

Financial Services Tax - Real Estate Manager PricewaterhouseCoopers LLP

Anthropologie Department Manager - Service & Styling Anthropologie

Acute Dialysis Services Program Manager - RN Fresenius Medical Care

Service Manager REXCO EQUIPMENT, INC.

Managed Services Revenue Cycle - Pre Access - Senior Manager PricewaterhouseCoopers LLP

General Manager (Electrical/Field Services) Shermco Industries, Inc.

Operations Manager 1, Multi-Service Sodexo

Financial Services Tax - Real Estate Senior Manager PricewaterhouseCoopers LLP

Supervisor, Customer Service JELD-WEN Holding Inc

Manager - Payment and Customer Svc. - (Full-Time ) The Iowa Clinic PC

Manager of Underground Services Martin Marietta Materials Inc

Customer Account Manager 3 UKG

Senior Customer Service Representative Wells Fargo Bank

Anthropologie Department Manager Service & Styling Urban Outfitters Inc

Risk & Independence Contract Specialist Senior Manager - Advisory Consulting Services PricewaterhouseCoopers LLP

Managed Services - Data Engineer (Databricks & Kafka) - Manager PricewaterhouseCoopers LLP

Environmental Services - Manager in Training Healthcare Services Group, Inc.

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