Team Leader II StefaniniTeam Leader IITroy, MITemporaryContractorWho we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. Why we're different Brazilian and privately owned company; Agility, flexibility, and innovation are in our DNA; Flat organizational structure which enables faster communication and decision making; Open floor plan environment where collaboration is highly encouraged!
NewVehicle Services Team Leader (100% Onsite) TTECVehicle Services Team Leader (100% Onsite)Dearborn, MI$22.83–$26.80 / hourThis role is designed for someone who excels at building, documenting, and improving workflows and who can confidently train others to execute the work, rather than performing the day-to-day tasks themselves. · Team Leadership and Employee Development: Lead, develop, coach, support, and evaluate the team: o Hold monthly one on one meetings with all team members.
NewRETAIL CUSTOMER SERVICE LEADER (FRONT END LEADER) Micro Center Online, Inc.RETAIL CUSTOMER SERVICE LEADER (FRONT END LEADER)Madison Heights, MIProvide regular coaching and feedback to associates in regards to customer satisfaction and appropriate sales presentation to ensure desired operations results and metrics are understood and being met. Lead all freight flow and merchandise processing within the department, including regular cycle counts and tracking of company assets through inventory control and loss prevention best practices.
Assistant Customer Service Leader 656 KrogerAssistant Customer Service Leader 656Bloomfield Hills, MichiganPractice preventive maintenance by properly inspecting equipment and notifying the appropriate department or store manager of any items in need of repair. Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
Customer Service Lead-Entry Level Leader Meijer IncCustomer Service Lead-Entry Level LeaderMIWorking with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability. What You Bring with You (Qualifications): Passion for customer service with total engagement that conveys approachability to customers and fellow team members.
Team Leader, Mortgage Servicing - Customer Advocate United Wholesale MortgageTeam Leader, Mortgage Servicing - Customer AdvocatePontiac, MIThe Team Lead plays a critical role in fostering a culture of accountability, empathy, and high performance while ensuring the team delivers best-in-class customer experiences and prevents unnecessary loan escalation. The Team Lead, Customer Advocacy is responsible for leading and developing a team of Customer Advocates focused on resolving delinquent loan accounts through proactive engagement, customer-centric solutions, and compliance excellence.
NewTeam Leader I - Group Customer Membership & Billing Blue Cross and Blue Shield AssociationTeam Leader I - Group Customer Membership & BillingDetroit, MISupervise, coordinate, direct and monitor staff activities to ensure prompt, courteous and accurate response to customers; ensure an efficient and qualitative operation through effective planning, leading, controlling and organizing. Prioritize and assign work to employees and initiate corrective measures to resolve problems including scheduling or adjusting overtime requirements as necessary.
Team Leader, Mortgage Servicing Customer Advocate United Wholesale Mortgage LLCTeam Leader, Mortgage Servicing Customer AdvocatePontiac, MIThe Team Lead plays a critical role in fostering a culture of accountability, empathy, and high performance while ensuring the team delivers best-in-class customer experiences and prevents unnecessary loan escalation. The Team Lead, Customer Advocacy is responsible for leading and developing a team of Customer Advocates focused on resolving delinquent loan accounts through proactive engagement, customer-centric solutions, and compliance excellence.
Client Service Leader - Water Services CDM SmithClient Service Leader - Water ServicesDetroit, MichiganCDM Smith has been providing a wide array of services to Michigan clients for over 40 years, including delivering some of the largest water and wastewater projects for major clients throughout the state. • Coordinating with senior regional and national leadership to identify opportunities to expand CDM Smith's delivery of strategic service offerings, including planning, construction, implementation, and alternative delivery.
Client Service Leader - Water Services CDM Smith IncClient Service Leader - Water ServicesDetroit, MICDM Smith has been providing a wide array of services to Michigan clients for over 40 years, including delivering some of the largest water and wastewater projects for major clients throughout the state. • Coordinating with senior regional and national leadership to identify opportunities to expand CDM Smith's delivery of strategic service offerings, including planning, construction, implementation, and alternative delivery.
NewService Team Leader Plus One MeijerService Team Leader Plus OneMadison Heights, MichiganDemonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders. Implements strategies to improve customer service, drive store sales while ensuring customer needs are met and service is quick and efficient.
Service Outsource Business Development Leader Bell and Howell, LLCService Outsource Business Development LeaderDetroit, MIRemoteThis team is supported by Integrated 360, our advanced technology platform that enables remote diagnostics and repair, automated SmartOps Dispatch, industry-leading field service KPIs, and 24/7/365 technical support-together delivering exceptional service level performance for our customers. Our Automation Solutions portfolio features next-generation equipment designed to enhance workflow efficiency and elevate customer experiences across key markets, including retail, pharmaceuticals, packaging, mail production, ecommerce, and manufacturing.
Service Leader Chipotle Mexican Grill IncService LeaderWaterford, MIChipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service.
Field Services Leader Metro Consulting Associates LLCField Services LeaderPlymouth, MIPrimarily work outdoors, must be able to work in extreme heat and cold • Must be able to travel up to 100% of the time across multiple states • Regularly required to walk for long distances • Frequently lifts or moves objects up to 100 pounds • Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. The Field Inspection Leader is responsible for translating project objectives between project management and the field and directing all duties of Field Inspection Technicians assigned to them while using applicable technology to accurately conduct observations, collect data and document all field observations for municipalities, utility and private development clients.
NewClient Service Leader GallagherClient Service LeaderBloomfield Hills, MichiganFull timeYou encourage "cross-solving" with clients to communicate resources available within Gallagher that we may not currently provide (Pharmacy Practice, Retirement Services, HR Consulting, Voluntary Benefits, etc.) and actively seek business referrals. About you : Required: Bachelor's degree with 5+ years client service and/or claims management experience -OR- High School degree/GED with 10+ years client service and/or claims management experience.
Leader - Clinic Service Representative - Family Medicine - Chesterfield Henry Ford HospitalLeader - Clinic Service Representative - Family Medicine - ChesterfieldChesterfield, MIRequires interpersonal skills to deal effectively both over the telephone and in person with patients, visitors, medical staff, and other clinic and/or hospital personnel. Ability to discuss with patients their general financial responsibilities and connect the patient with the Customer Service Center at the Corporate Business Office.
NewCustomer Service Specialist OrkinCustomer Service SpecialistSterling Heights, Michigan$19–$21 / hourFull timeLeading with empathy and a service mindset, you’ll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers. Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate.
Customer Service Representative Community Choice Financial Family of BrandsCustomer Service RepresentativeTaylor, MichiganFull timeOur Purpose: The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our c ustomers, Team Members, and c ommunities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You’ll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
NewCustomer Service Representative WielandCustomer Service RepresentativeRoseville, MichiganThe Customer Service Representative will serve as a customer-facing representative with advanced quoting, technical product knowledge, and revenue-impacting responsibilities. Wellness Programs – Wieland encourages participation in our unique and personalized approach to wellness, where you are eligible to earn healthcare premium discounts as well as HSA employer contributions based on your status within the program.
Adams Customer Service Engineer II CadenceAdams Customer Service Engineer IILivonia, MICustomer Technical Support | Mechanical Engineering | Simulation Software | Communication | FEA Tools | CAD Tools | MBD |Automotive | Training Delivery | MATLAB/Python. This role is perfect for someone who loves working with mechanical systems, exploring automotive and controls domain, solving complex problems and communicating technical concepts clearly.
Customer Service Engineer II Cadence Design Systems IncCustomer Service Engineer IILivonia, MICustomer Technical Support | Mechanical Engineering | Simulation Software | Communication | FEA Tools | CAD Tools | MBD |Automotive | Training Delivery | MATLAB/Python. This role is perfect for someone who loves working with mechanical systems, exploring automotive and controls domain, solving complex problems and communicating technical concepts clearly.
Customer Service & Scheduling Coordinator Superior Fence and RailCustomer Service & Scheduling CoordinatorWestland, MI$15–$18As our Customer Service & Scheduling Coordinator, you’ll be the first point of contact for our customers: setting the tone for a professional, smooth, and trustworthy experience. At Superior Fence & Rail, our Core Values guide how we hire, lead, solve problems, and serve our customers.
Customer Service Coordinator MedNational StaffingCustomer Service CoordinatorSylvan Lake, MI$18–$21 / hourQualifications: High school diploma or equivalent Prior experience in customer service or customer call center experience Excellent effective communication skills and the ability to build authentic, collaborative relationships with internal and external partners Demonstrated ability to develop and foster key relationships with customers #ZR. Qualifications: High school diploma or equivalent Prior experience in customer service or customer call center experience Excellent effective communication skills and the ability to build authentic, collaborative relationships with internal and external partners Demonstrated ability to develop and foster key relationships with customers #ZR
Regional Customer Service Manager Johnson Matthey PlcRegional Customer Service ManagerTaylor, MIUsing advanced metals chemistry, you'll help tackle the world's biggest challenges - cutting emissions, powering modern life and supporting life‑saving technologies - by applying, refining and recycling metals that matter for a healthier, more sustainable, circular future. The role: As a Regional Customer Service Manager, you will help drive our goals by: Leading, coaching and developing a regional customer service team across multiple sites to deliver high quality support and service.
Lab Customer Service Representative Corewell HealthLab Customer Service RepresentativeRoyal Oak, MIThe CSR II is responsible for answering and triaging calls, gathering information, and documenting into a call tracking system utilizing numerous computer systems simultaneously to investigate and resolve complex laboratory issues between internal and external customers; facilitating unusual test requests; ensuring thorough follow-up and communication between all appropriate laboratory entities and customers; providing training and support to new employees, communicating laboratory requirements and policies to external customers along with reporting critical, stat and routine test results; communicating customer changes, requests, and variances to internal customers. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do.
NewInside Sales/Customer Service Superintendent, Pipe & Fittings (Shelby Township, MI) Westlake CorpInside Sales/Customer Service Superintendent, Pipe & Fittings (Shelby Township, MI)Shelby Township, MIEDUCATION, EXPERIENCE AND QUALIFICATIONSBachelor's Degree in Business Administration or related field required10+ years of inside sales experience and 5+ years of supervisory experience in a manufacturing or distribution setting - pipe and fittings experience preferred3+ years of demonstrated experience with building and supporting high performing inside teamsExperience working in a high‑volume, fast‑growth environment strongly preferredDemonstrated ability to lead teams, solve operational problems, and collaborate across departmentsProven ability to drive continuous improvement initiatives that streamline workflows and elevate the customer experienceExperience leading teams through process optimization, leveraging KPIs and cross‑functional collaboration to deliver measurable improvementsStrong understanding of SAP S/4 HANA is highly desired, as it supports efficient order management and accurate demand forecastingSix Sigma Certification preferredMBA preferredThis is a fully onsite role. Must be willing to commute daily into our Shelby Township, MI officeHybrid schedule is available after 3-6 monthsMust be willing to travel up to 10%PHYSICAL DEMANDS While performing the duties of this job, the employee is frequently required to sit; stand; walk; use hands to touch, handle, or feel; reach with hands and arms; and talk or hear.
NewCustomer Service Representative Chase Brass and Copper Co LLCCustomer Service RepresentativeRoseville, MIThe Customer Service Representative will serve as a customer-facing representative with advanced quoting, technical product knowledge, and revenue-impacting responsibilities. Wellness Programs - Wieland encourages participation in our unique and personalized approach to wellness, where you are eligible to earn healthcare premium discounts as well as HSA employer contributions based on your status within the program.
Customer Service Manager - State Farm Agent Team Member Natalie Gajewski - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberWarren, MIFull timeAs a Customer Service Manager - State Farm Agent Team Member with Natalie Gajewski - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Since opening the agency in 2015, we've grown into a team of eight professionals focused on helping customers protect what matters most while building meaningful relationships in our community.
NewRemote Customer Service Associate Fiserv IncRemote Customer Service AssociateMIRemote$31,200–$46,800 / yearThis is a remote role and you must reside in one of the following states; Florida, Wisconsin, Idaho, Georgia, Mississippi, Hawaii, Indiana, Iowa, Kansas, South Carolina, Louisiana, West Virginia, Michigan, Wyoming, Nebraska, North Carolina, Oklahoma, Texas, Utah, Virginia and Arizona. About your role: As a Remote Customer Service Associate, you will support bank partners, merchants, and cardholders by answering questions and resolving issues related to electronic payments and financial services.
Scheduler/Customer Service Rep One Way Franchise Service CenterScheduler/Customer Service RepLivonia, Michigan$16–$20 / hourKnowledge, Skills, and Abilities · Acts in a courteous, professional, customer focus manner · Excellent Interpersonal and communication skills · Proficient in the use of computers, software, and technology · Proficient with MS Office and Quickbooks · Ability to Multi-Task · Ability to take down customer orders and input information accurately into the company’s dispatch system. Education and Experience High school diploma/ GED 2-3 years of experience in an office environment performing clerical duties and receiving multiple inbound calls.
NewCustomer Service Associate I Family Dollar Stores Of MichiganCustomer Service Associate IDearborn Heights, MichiganResponsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Customer Service Representative - State Farm Agent Team Member Natalie Gajewski - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberWarren, MIFull timeAs a Customer Service Representative - State Farm Agent Team Member with Natalie Gajewski - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Since opening the agency in 2015, we've grown into a team of eight professionals focused on helping customers protect what matters most while building meaningful relationships in our community.
Customer Service I Family Dollar Stores Of MichiganCustomer Service IDetroit, MichiganResponsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Customer service Family Dollar Stores Of MichiganCustomer serviceDetroit, MichiganResponsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
customer service I Family Dollar Stores Of Michigancustomer service IDetroit, MichiganResponsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Principal Customer Service Engineer Cadence Design Systems IncPrincipal Customer Service EngineerLivonia, MI$92,400–$171,600 / yearCadences Physical Systems Design & Analysis group is seeking a Principal Customer Service Engineer (Principal CSE) to support our Finite Element Analysis (FEA) and Virtual Manufacturing & Costing (VMC) team. This role is ideal for an experienced simulation engineer who enjoys solving complex customer problems, leading technical engagements, and contributing to both project delivery and presales activities.
NewCustomer Service Supervisor PetSuitesCustomer Service SupervisorNovi, MI$14–$16PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. At NVA Pet Resorts, our mission is simple: Create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.
NewSenior Manager, Transformation Deployment - Ford Customer Service Division (FCSD) Ford Motor CoSenior Manager, Transformation Deployment - Ford Customer Service Division (FCSD)Dearborn, MI$138,240–$261,720 / yearThe Senior Manager, Transformation Deployment - FCSD is a hands-on technical leader with operational experience responsible for driving, executing, and sustaining end-to-end transformation efforts across all Ford Customer Service Division (FCSD) process areas (including parts logistics, warehousing, distribution networks, dealer service support, and customer service operations). FCSD End-to-End Transformation Leadership: Direct and oversee the execution of operational transformation initiatives across the FCSD value stream (e.g., parts ordering, warehousing, distribution, and service operations) from inception to delivery and where they interact with Product Creation & Industrialization processes.
Customer Service Representative PetSuitesCustomer Service RepresentativeNovi, MI$12–$14PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. NVA Pet Resorts is part of National Veterinary Associates (NVA) — the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations.
NewInside Sales/Customer Service Superintendent, Pipe & Fittings (Shelby Township, MI) WestlakeInside Sales/Customer Service Superintendent, Pipe & Fittings (Shelby Township, MI)Shelby, MichiganWestlake Pipe & Fittings supplies gasketed, solvent weld and restrained joint pipes and a wide range of fittings for a diverse list of markets including municipal water and sewer, plumbing, water well, pool and spa, and agricultural and turf irrigation. The Superintendent will empower Customer Service Representatives (CSRs) with the tools, clarity, and coaching needed to deliver world‑class service while supporting the evolving needs of the business.
Inside Sales and Customer Service FASTSIGNSInside Sales and Customer ServiceLivonia, Michigan$17–$22 / hourAt FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center.
Inside Sales And Customer Service FASTSIGNSInside Sales And Customer ServiceLivonia, MIAt FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center.
Medical Screener - Reception Technician (Customer Service) CSL PlasmaMedical Screener - Reception Technician (Customer Service)Roseville, MichiganThe screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.
Job Posting Title Medical Screener - Reception Technician (Customer Service) CSL PlasmaJob Posting Title Medical Screener - Reception Technician (Customer Service)Southfield, MichiganThe screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.
Supervisor, Warehouse Customer Service DSV ASSupervisor, Warehouse Customer ServiceBelleville, MI$67,000–$79,000 / yearAt DSV, our purpose is to keep customers' supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.
Customer Service Representative TMX Finance Family of CompaniesCustomer Service RepresentativeTaylor, MIThe Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You'll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Customer Service Representative Ideal Clamp Products, Inc.Customer Service RepresentativeAuburn Hills, MIThis Customer Service Representative (CSR) will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. With over 100 years of proven quality and a strong culture of service, we are the worldwide leader in clamps, strut, hose supports, conduit, fittings, and coupling solutions.
Customer Service & Showroom Coordinator California Closet Company IncCustomer Service & Showroom CoordinatorNovi, MI$19–$21 / hourPosition Overview: As a Customer Liaison at California Closets Michigan, you will be the first point of contact for our clients, playing a key role in ensuring they have an exceptional experience with our brand. We're passionate about helping our customers transform their spaces, and we're looking for a highly motivated Customer Liaison to join our team!
Customer Service Representative Shyft GroupCustomer Service RepresentativeRoseville, MichiganAs the Customer Service Representative for Independent Upfitter (An Aebi Schmidt Brand) you will be responsible for managing the full lifecycle of customer orders, including order entry, parts ordering, purchase order submission, invoicing, and ongoing updates throughout the build process. Shyft uses E-Verify, which is an online system operated by the U.S. Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility and validate social security numbers.
Customer Service Representative Packaging Corporation of AmericaCustomer Service RepresentativePlymouth, MI$48,000–$55,000 / yearTwo (2) years' previous work experience in a customer service role with experience handling customer orders on an order entry system, and maintaining / building strong positive customer business relationships. Serve as a link between the customer and the design, sales and production teams to meet customer requirements including scheduling production, securing delivery dates, addressing order changes, and resolving complaints.