77 Results for

Customer Service Leader Jobs in Sterling Heights, MI

Jobs

New!

West Bloomfield, MI5 days ago

$20.05–$35 Per Hour

Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to people living within food deserts, alleviating poverty in developing countries, and so much more.

Madison Heights, MI14 days ago

Shift Leaders are trained to perform all the duties performed by the Team Members, with additional responsibility for directing the daily operations of a restaurant in the Restaurant General Manager's and Assistant Manager's absence. GPS Hospitality will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law.

New!

Livonia, MIToday

$25.70–$47.35 Per Hour

EPA Certification Additional Requirements and Environmental Exposure: Must be able to safely and legally operate a vehicle using a seat belt Must be able to wear helmets, safety goggles, fall protection harness and safety boots to safely perform job duties Must be able to twist the trunk of your body 90 degrees in each direction Must be able to squat and touch the floor with both hands Must be able to reach your hands over your head Must be able to stand on concrete surfaces for extended periods, routinely up to 4 hours This position is highly physical and requires regular use of hands, fingers, walking, stooping, kneeling and climbing ladders. or less Must be able to maneuver confined access areas, as small as 30” vertical x 45” horizontal Must be able to comfortably and routinely access rooftops with extension and/or fixed ladders at heights of 15’ to 20’, and occasionally, up to 50 feet This role may be exposed to variable weather conditions, moving mechanical parts, heigh Annual Base Salary Range or Hourly Base Pay Range: $25.70 - $47.35 Compensation Type: Hourly Incentive Eligible: No Sales Commission Eligible: No Disclaimer : We strive to provide competitive compensation for this position, tailored to a variety of factors.

New!

Bloomfield Hills, MI2 days ago

$24–$27.50 Per Hour

As a Sales and Service Leader, you'll inspire your team to deliver exceptional client experiences, achieve sales goals, and foster an inclusive, high-performing environment. Qualifications include at least 2 years of retail leadership, strong communication skills, and the ability to work in a fast-paced environment.

Shelby Twp, MI30+ days ago

Full-time

To be considered for a position as a Michigan CAT Service Leader, you should have the following: Minimum 3-5 years of Heavy Equipment/Construction Equipment repair experience. Michigan CAT Service Leader has the important task of managing/leading a group of technicians within the shop.

Ferndale, Michigan7 days ago

Wayne, Michigan20 days ago

$17–$18 Per Hour

Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. Leading with empathy and a service mindset, you’ll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.

Novi, MI21 days ago

$12–$14

PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. NVA Pet Resorts is part of National Veterinary Associates (NVA) — the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations.

Novi, MI21 days ago

$14–$16

PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. At NVA Pet Resorts, our mission is simple: Create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.

Westland, MI13 days ago

$15–$18

As our Customer Service & Scheduling Coordinator, you’ll be the first point of contact for our customers: setting the tone for a professional, smooth, and trustworthy experience. At Superior Fence & Rail, our Core Values guide how we hire, lead, solve problems, and serve our customers.

Roseville, Michigan29 days ago

As the Customer Service Representative for Independent Upfitter (An Aebi Schmidt Brand) you will be responsible for managing the full lifecycle of customer orders, including order entry, parts ordering, purchase order submission, invoicing, and ongoing updates throughout the build process. Shyft uses E-Verify, which is an online system operated by the U.S. Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility and validate social security numbers.

Roseville, MI30+ days ago

Full-time

We believe our team members perform their best when they are in a supportive environment and surrounded by hard-working, like-minded teammates. Manage staff that books and schedules service calls and do whatever is necessary to achieve department booked call and sales goals.

New!

Pontiac, MI2 days ago

The role involves providing responsive service for hearth, garage door, and HVAC inquiries, managing sales orders, coordinating with warehouse staff for product handling, and maintaining system accuracy within ERP platforms. The Hearth & Garage Door Customer Coordinator is an operational leader who bridges customer service with administrative and inventory functions in a showroom setting.

New!

New Baltimore, MI2 days ago

The Convenience Store Customer Service Rep (Cashier) reports to the Manager, Assistant Manager, or Shift Leader on duty. Key duties include greeting customers, managing the POS system, promoting company programs, ensuring compliance with age restrictions and health regulations, and maintaining stock levels.

Livonia, MI11 days ago

At the Glass America, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. What Glass America needs of you to join the team: Work experience that demonstrates the ability to stay organized and handle a high volume of phone calls and emails.

New!

Macomb, MI6 days ago

Our customers, ranging from quick-print shops to advertising agencies and multi-chain national franchises, rely on our commitment to passionate service, incredible quality, and innovative graphic enhancements such as full-color offset and digital printing, foil stamping, embossing, specialty coatings, precision die-cutting, folding, assembly, and finishing. We proudly serve more than 9,000 customers nationwide through an authorized dealer network, offering a diverse product line that includes pocket folders, binders, portfolios, file folders, certificate covers, and more.

New!

Livonia, MI6 days ago

Full-time

The position ensures that every team member understands and is enabled to perform their daily duties and assists management with completing incident reports and equipment maintenance, repairs, and reporting. Provide customers with information on wash products, packages, wash books, and membership plans.

White Lake Charter Township, MI30+ days ago

Full-time

You’ll be on your feet, leading the team, supporting customers, and helping the operation run smoothly throughout the shift. At WhiteWater Express, this isn’t just a car wash job, it’s your starting point for leadership.

Livonia, MI27 days ago

As a General Merchandise Shift Leader, you’ll oversee multiple categories — from health and beauty care to seasonal and household goods — ensuring shelves are organized, stocked, and inviting. You’ll inspire and guide your team, helping customers find exactly what they need while creating a shopping experience that reflects Meijer’s commitment to family, community, respect, and growth.

Sterling Heights, MI30+ days ago

Full-time

We are seeking experienced Line Leaders to take ownership of automated machining lines, lead high-performing teams, and drive production throughput. Kern Enterprises, Inc. recognizes that our team members are our most valuable asset, and we are committed to providing them with a safe, drug-free workplace fostering respect and ethical treatment.

New!

Hamtramck, Michigan5 days ago

As a Direct Sales Leader, you'll be a representative helping businesses navigate their benefit needs, while also serving as a coach and mentor, developing new talent within your territory. Personal Sales Activities: Meeting with business owners and decision-makers, giving benefit presentations to their teams, following up on leads, and setting appointments.

Troy, MI25 days ago

$16–$19 Per Hour

We’re looking for a high-energy, people-loving Shift Leader/Key Holder (Must be at least 18 years old and available to work 3-5 days, including nights and weekends) to help lead our ice cream shop to sweet success! You’ll be the right-hand hero to the Store Manager and Assistant Manager, keeping operations smooth, customers happy, and the vibes as fun as our flavors.

Auburn Hills, MI27 days ago

The SBL Sales Team Leader will actively assist with new business development by jointly calling with Branch Managers and Personal Bankers on business loan clients or prospects to help facilitate new SBL opportunities and manage existing relationships. • Accountable to accept and manage referrals from branch teams that include more sophisticated or complex SBL applications (including business construction loans, start-up business loans, business change of ownership applications, etc.).

New!

Livonia, MI2 days ago

The role focuses on creating an uplifting customer experience through exceptional service, while leading and developing associates by interviewing, training, coaching, and evaluating performance. Responsibilities include fostering a positive work environment, empowering staff, planning work activities efficiently, resolving issues promptly, and maintaining safety and food regulations.

New!

Troy, MI2 days ago

Communicate effectively, work well under stress, and support diverse customer needs, including minors and individuals with special needs. Qualifications include strong communication, basic math skills, retail experience, with management and bilingual skills preferred.

New!

Plymouth, MI1 day ago

As a Full-Time Deli Department Lead, you'll oversee daily operations, mentor team members, ensure product freshness and safety, and deliver exceptional customer service. Qualifications include strong customer service skills, effective communication, retail experience preferred, and a passion for teamwork and inclusivity.

New!

Almont, MI1 day ago

$15.50–$16

We are looking for a motivated Shift Leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. Leader's responsibilities include ensuring that all products are made according to recipe, promoting a team culture that values customer service, delegating tasks, handling cash, and.

Van Buren Charter Township, MI20 days ago

$14.50–$17

New!

Rochester, MI2 days ago

$20.05–$35 Per Hour

The Associate Team Leader, WFMOA E-Commerce, supports a fast-growing grocery delivery program by ensuring safety, quality, customer service, productivity, and a positive work environment. Assist in managing daily operations, including staffing, process flow, and meeting delivery goals.

New!

Troy, MI2 days ago

The Full Time Floor Leader supports store operations, drives sales, and leads a team on the shop floor to deliver exceptional customer experiences. The role emphasizes fostering a positive, inclusive work environment, promoting teamwork, and developing staff skills.

Taylor, MI7 days ago

Your energy and passion for guest service are what make you a top team member in this fast-paced environment while your ability to multi-task and communicate with your fellow team members will contribute to your success. Whether you are the very first person our guests encounter or produce the best-loved bakery items that our guests come to enjoy, you will have the opportunity to deliver and create exceptional guest experiences.

New!

Auburn Hills, MI1 day ago

$10.50–$11.50

We make growth opportunities available and have seen many staff rise from baristas all the way to assistant manager and manager positions. Perform model and teach BIGGBY processes and techniques involving: Cashier (suggestive selling; cash handling; order accuracy).

Detroit, MI29 days ago

This role drives productivity through the development and execution of accurate operating orders, guides operational decision-making during both routine and complex trouble situations, and serves as a critical liaison to Substations, Service Operations, Primary Services, and Engineering teams. Ten years of experience as a System Operator, Power Dispatcher, or qualified electrical worker performing lockout/tagout, including five years supervising system operators, dispatchers, or union-represented electrical workers.

New!

Southfield, MI2 days ago

This role is ideal for individuals passionate about food quality, teamwork, and making a positive difference in the food industry. Join a company dedicated to transforming fast food with a focus on quality, sustainability, and community impact.

New!

Wixom, MI2 days ago

Ideal candidates have 3+ years retail sales experience, strong communication skills, proficiency with POS and inventory systems, and flexibility to work evenings, weekends, and holidays. The Assistant Store Leader is a full-time, salaried role responsible for supervising store operations, ensuring safety, and delivering excellent customer service.

Troy, MI18 days ago

Meeting clients where they are, we design a plan and guide them along a transformational journey, applying bold actions and diverse minds to solve the most complex challenges – from permanent and extended workforce management to services procurement, consulting, direct sourcing and our Universal Workforce Model™. + Collaborate closely with program leaders and customers to translate strategic roadmap items into detailed, actionable project plans.

Novi, MI27 days ago

$16.50–$16.50

Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Belleville, MI29 days ago

Studies specifications such as blueprints, sketches, models or descriptions and visualizes product to determine materials required and machines to be used to fabricate parts. • Learning and Development: We empower all our Associates – from entry-level to senior-level – with the skills and knowledge necessary to succeed in their current roles and beyond at AUTOKINITON.

Troy, MI8 days ago

Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.

Troy, Michigan9 days ago

Pontiac, MI11 days ago

$19–$23 Per Hour
Full-time

The Crew Leader Driver oversees crews working in varying service lines, including basic maintenance, landscape installation, and supportive services like irrigation, seasonal color management, and chemical applications. Safely perform heavy lifting/pushing/pulling of various landscaping equipment and materials, including, but not limited to, backpack blowers, large containers of mulch/plant material, assorted sizes of lawnmowers, etc.

New!

Shelby Twp, MI1 day ago

$17–$20

Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities. Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment.

detroit, MI30+ days ago

Full-time

For more than 60 years, we’ve supported hardworking individuals across North America, helping them secure their financial futures while empowering our representatives to build careers rooted in freedom, flexibility, and purpose. We’re not a traditional insurance organization — we’re a purpose-driven team committed to protecting families and building meaningful career pathways.

Washington, MI23 days ago

$14–$16

Madison Heights, MI27 days ago

$14–$16

Management Applicants should have at least 1 year of fast food or casual dining experience, have a strong sense of urgency, excellent interpersonal skills, and exude leadership in your actions. Shift Leaders are responsible for ensuring an outstanding customer experience by providing a great product and fast, friendly service in a clean, welcoming environment.

Roseville, Michigan16 days ago

As the Customer Order Coordinator for Independent Truck Upfitters (an Aebi Schmidt brand), you will oversee the complete lifecycle of customer orders-from initial order entry through parts procurement, purchase order submission, invoicing, and communication throughout the build process. Serving as the primary point of contact for designated customers, you will manage all aspects of their orders from start to finish, ensuring accurate information flow, timely updates, and an exceptional customer experience.

New!

Canton, MI6 days ago

$19–$23 Per Hour
Full-time

POTENTIAL YEAR-ROUND GUARANTEED WORK AVAILABLE.The pay range for this role is $19-23 per hour; based on previous work experience; AND ANY CERTIFICATIONS/LICENSES YOU HOLD.MINIMUM REQUIREMENTS OF THE ROLE:· Valid Driver's License: Applicants must hold a valid driver’s license.· Our crew leaders oversee crews in varying service lines, including basic maintenance, landscape installation, and supportive services like irrigation, seasonal color management, and chemical applications.

New!

Birmingham, MI1 day ago

$14–$16

Now Hiring Friendly Shift Leaders - Does the challenge of assuming a leadership role at a fast paced growing restaurant inspire you? Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

New!

Macomb, MI2 days ago

As a crew member, you'll take orders, handle transactions, prepare drinks and sandwiches, and ensure food safety. Starting pay depends on experience, plus tips, with opportunities for growth and regular pay increases.

New!

Berkley, CO5 days ago

While driving the sales initiatives of Midas, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations. In addition, to ensure complete customer satisfaction by delivering timely completion of high-quality vehicle repair and maintenance, Service Managers must direct the workflow of Mechanics, Alignment Technicians and Tire Technicians and stage vehicle repair/maintenance work.

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Customer Service Leader Jobs in Sterling Heights, MI

Seafood Associate Team Leader (Assistant Department Manager) Whole Foods Market

Burger King Shift Leader GPS Hospitality

HVAC Service Technician Trane Technologies

Sales and Service Leader - Full Time sephora

Service Leader MacAllister Machinery

Customer Service Representative Community Choice Financial Family of Brands

Customer Service Specialist-Seasonal Orkin

Customer Service Representative PetSuites

Customer Service Supervisor PetSuites

Customer Service & Scheduling Coordinator Superior Fence and Rail

Customer Service Representative Shyft Group

Customer Service Representative Manager C&C Heating & Air Conditioning

Customer Service & Warehouse Coordinator - Hearth & Garage Doors Daikin Comfort

Cashier/Customer Service Rep Bazco Oil Company

CSR Glass America

Customer Service Representative Admore, Inc.

Shift Leader 717 WhiteWater Express Car Wash

Shift Leader 712 WhiteWater Express Car Wash

New Store - General Merchandise Shift Leader Meijer

CNC Line Leader J.G. Kern Enterprises Inc.

Direct Sales Leader True North Group LLC.

Shift Leader Hoffmann Oberweis Dairy

SBL Program Leader Oxford Bank

DELI/DEPT LEADER Kroger Family Of Companies

FRONT END/ASST DEPT LEADER Kroger Family Of Companies

Deli Dept Lead - Entry Level Leader Meijer

Shift Leader/Person in charge Hungry Howie's Pizza

Shift Leader Hungry Howie's Pizza

E-Commerce Associate Team Leader (In-Store Shopper Assistant Department Manager) Whole Foods

Full Time Floor Leader - Somerset Collection Lush Handmade Cosmetics

Shift Leader Tim Hortons

Shift leader BIGGBY COFFEE

Senior Utility Operations Leader (Electric) MedNational Staffing

Kitchen Leader Chipotle Mexican Grill

Assistant Store Leader Range USA

Project Leader Allegis Global Solutions

Shift Leader Chick-fil-A

Tool & Die Leader Autokiniton

Sales Leader Express & Bonobos

Sales Leader Express

Landscaping Leader (Pontiac) Chauffeur's license required - Anticipated April 2026 start BrightView Landscapes

Team Leader Chick-fil-A

Work From Home Customer Support Specialist (Entry-Level) Spade Recruiting

Shift Leader Wendy's

Shift Leader Penn Station East Coast Subs

Customer Order Coordinator Shyft Group

Landscaping Crew Leader (Canton) BrightView Landscapes

Shift Leader Dunkin'

Dunkin Crew/Shift Leader pit-stop

Midas - Automotive Assistant & Service Managers Midas

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