Bachelors or equivalent knowledge and experience, with a focus on inside sales • Excellent oral and written communication skills • Excellent interpersonal skills for managing relationships with customers, coworkers, and management • Ability to work with a wide-ranging and diverse customer base in many construction segment • Experience with Customer Relationship Management technology • Strong working knowledge of and proficiency with Microsoft Office • Ability to work as a team member and in a teaming environment • Ability to understand, identify and resolve customer issues required • Proficiency with Time Management, Organization, and Multi-tasking • High-energy, enthusiastic, and positive personality with a passion for customer service excellence • Forklift experience is a plus. • Serve as a liaison to service and logistics department and prepare work orders • Maintain contact with customers to confirm deliveries and pickups, location, and/ or changes to the schedule, and to ensure superior customer service • Extensive use of Salesforce CRM for updating database and assigning follow up tasks • Assisting in the filing of work orders, sales orders, and invoices • Conduct lead generation, industry research and marketing-related efforts • Reviewing invoices for accuracy in billing • Assist with inventory management • Assist with new customer credit apps, tax exemptions, and vendor forms • Perform routine assignments as needed.