1,006 Results for

Customer Service Leader Jobs in New York, NY

Jobs

Saddle Brook, New Jersey

$45,000–$55,000 / year
Full time

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.

22 days ago

Mahwah, NJ

The Volvo Tier 1 Team Leader is responsible for leading, coaching, developing, and motivating the Roadside team by responding to questions, providing guidance and direction, and demonstrating excellent leadership and interpersonal skills. The Team Leader ensures efficient performance of the team to provide world-class customer service by dispatching tows and roadside providers to customers, resolving customer complaints and addressing questions regarding their vehicle and more.

30+ days ago

Stamford, CT

$17.50–$25.40 / hour

a href="https://dokumfe7mps0i.cloudfront.net/oms/14383/document/2026/2/doclib_466737_WU7WK_1770840194854147462_1770840194949/1770840194949.pdf" rel="nofollow noopener noreferrer" target="_blank">Click here for benefit details.

Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.

1 day ago

Morristown, NJ

$20.05–$35 / hour

You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this means you are responsible for the checkout experience and grocery delivery & pickup at your assigned store.

30+ days ago

Red Bank, NJ

$23.60–$42.50 / hour

li>Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover; ensure Team Members are trained in all required tasks and roles.

Establishes and maintains collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers.

30+ days ago

Remote

$119,600–$199,400 / year

GE Vernova Inc. or its affiliates (collectively or individually, "GE Vernova") sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. Essential Responsibilities: Serve as the primary customer-facing leader for TVA's Aero fleet, building trusted relationships and delivering wing-to-wing support across a large installed base of LM products within GE Vernova Gas Power.

30+ days ago

$107,580–$321,175 / year

It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Capgemini is seeking a Customer Engagement Solutions Leader to drive growth solutioning and transformation across Contact Center Marketing Operations and Customer Experience in North America with a strong focus on BPO and Financial Services.

18 days ago

Massapequa Park, NY

$20.05–$35 / hour

30+ days ago

Hicksville, NY

$18–$20 / hour

You’ll drive one of our Shine vehicles to various customers’ homes or businesses (typically with another Shine team member) throughout the day and perform our services specific to that customer’s needs. Candidates with auto detailing, maid or maintenance, interior or exterior cleaning or landscaping/irrigation experience who enjoy working outside are encouraged to apply!

30+ days ago

$201,063–$251,622 / year

The Digital Customer Experience (DCX) Platform Leader is responsible for transforming how Solstice Advanced Materials engages customers across digital channels for all touchpoints from technical discovery and specification through ordering, delivery, and support. Partnering with over 3,000 customers across more than 120 countries and territories and supported by a robust portfolio of over 5,700 patents, Solstice's approximately 4,000 employees worldwide drive innovation in materials science.

5 days ago

Westbury, NY

p>We are seeking a customer-focused and results-driven Customer Sales & Assistance Team Lead to oversee front-end operations, lead a team of customer service professionals, and drive sales growth through exceptional customer engagement. This role is responsible for supervising daily customer service and point-of-sale activities, ensuring operational excellence, maintaining accurate cash controls, and fostering a positive customer experience.

23 days ago

Edison, NJ

Based in our Edison office, you’ll join a team that combines strong local relationships with national technical depth, giving you the runway to step into project/program leadership, mentor junior staff, and expand your influence with clients—without having to leave New Jersey to get “big project” experience. CDM Smith’s New Jersey team has supported the state’s water and environmental needs for decades—from complex planning and technical studies to recovery and resilience initiatives—and continues to deliver high-profile programs for utilities across the region.

7 days ago

Edison, NJ

Based in our Edison office, you'll join a team that combines strong local relationships with national technical depth, giving you the runway to step into project/program leadership, mentor junior staff, and expand your influence with clients-without having to leave New Jersey to get "big project" experience. CDM Smith's New Jersey team has supported the state's water and environmental needs for decades-from complex planning and technical studies to recovery and resilience initiatives-and continues to deliver high-profile programs for utilities across the region.

30+ days ago

$16.79–$21.84 / hour

General Responsibilities: • Provide excellent customer service • Ringing up all sales on cash register and point-of-sale equipment and ensuring proper cash handling procedures and policies • Assist the shift leader with vendor management, inventory, and reports • Maintain store appearance, cleanliness, and order for our customers and the team • Performing service transactions in accordance with company policy, such as lottery sales and redemption, vendor coupon redemption, company-approved credit cards, etc. Additionally, we offer the following bonuses: Sign On Bonus: • $500 for all new hires with 0-2 years of relevant experience This bonus will be paid out in three increments: • 25% after 30 days • 25% after 60 days • 50% after 180 days The referred employee must be active at the time of bonus payment and in good standing.

30+ days ago

New York City, NY

Remote

$275,000–$300,000 / year

p>With global presence across 4 continents, our platform portfolio under the unified Concierto brand delivers end-to-end transformations including solutions for Migrate, Manage, Maximize, Modernize, Insights & Agentic AI, and SecOps - delivered through strategic partnerships with leading hyperscalers. This role is responsible for building and nurturing executive-level relationships, identifying expansion opportunities within existing accounts, and ensuring client success across digital transformation initiatives.

30+ days ago

$101,493.51–$122,968.54 / year

p>Desired Skills Sets:

• Strong analytical skills and ability to work with data in excel • Excellent written and verbal communication skills • Excellent customer service skills • Knowledge and understanding of sourcing/procurement • Ability to follow a process based on documented guidelines • The candidate has the ability to take direction from senior leaders in department. As a key member of Corporate Services Strategic Sourcing team, you will play a critical role in developing and executing strategic sourcing initiatives for non-clinical departments.

30+ days ago

New York, NY

$19–$19

As a highly skilled Service Leader, you will play a vital role in ensuring our customers have an exceptional dining experience. Enjoy amazing benefits like paid time off, health insurance, and employee discounts while developing your leadership skills in the food and beverage industry!

30+ days ago

New York, NY

$101,493.51–$122,968.54
Full time

em>For more information, go toNYU Langone Health, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTubeandInstagram. Knowledge of procurement/sourcing process Desired Skills Sets: Strong analytical skills and ability to work with data in excel - Excellent written and verbal communication skills; Excellent customer service skills; Knowledge and understanding of sourcing/procurement.

30+ days ago

$107,580–$321,175 / year

p>If you're a commercially driven leader who thrives on building large BPO partnerships, closing complex deals, and delivering measurable client outcomes, we'd love to connect. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

18 days ago

$158,400–$243,000 / year

Monitors pipeline, scopes pre-sales, navigates staffing planning/resource reallocation, leverages resources from across the organization to optimize resource efficiency and uses forecasts to regularly review and assess probability of success and cost of sale and identify where help is required to close deals.

Provides advice and coaching on how best to leverage and orchestrate company processes, assets, and intellectual property (IP) around strategic digital transformation approaches, high-level deal design and project delivery, and Support services (e.g., Premier, Unified), using skills and past experience.

11 days ago

New York City, NY

$2,800–$3,200 / hour

b>Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found Here. Flexible Scheduling and Reliability

Must meet the required minimum number of weekly shifts/hours
- Full Time: 30-40 hrs/week.

6 days ago

Shrewsbury, NJ

$2,600–$3,000 / hour

b>Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found Here. Flexible Scheduling and Reliability

Must meet the required minimum number of weekly shifts/hours
- Full Time: 30-40 hrs/week.

30+ days ago

$349,760–$442,480 / year

If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.

Location: New York, Palo Alto, Sacramento, San Diego, San Francisco, San Jose, Irvine, Los Angeles, Denver, Stamford, Hartford, Atlanta, Indianapolis, Baltimore, Boston, Hoboken, Iselin, Chicago, Cleveland, Columbus, Portland, Philadelphia, Houston, Austin, McLean, Seattle, Washington, Dallas, Charlotte.

27 days ago

$184,000–$238,000 / year

This corporate underwriting role works closely with regional underwriting office leaders while leading a team of subject matter experts to assist regional personnel and agents in successfully marketing and underwriting new and existing accounts in this market segment.

30+ days ago

Iselin, NJ

$150,000–$190,000 / year

This role leads a team of Service Management Specialists, governs and matures Change Management processes, and ensures changes are executed in a controlled, compliant, and efficient manner within a highly regulated financial services environment.

Locations: This role will require a 4-day hybrid work schedule in one of our primary organizational hubs including: Johnston, RI - Pittsburgh, PA - Phoenix, AZ - Westwood or Medford, MA - Charlotte, NC - Plano, TX - Iselin, NJ.

1 day ago

$150,000–$190,000 / year

Desired Competencies • Strategic thinker able to align Change Management to enterprise stability and transformation goals • Experience with Lean, Six Sigma, or other process improvement methodologies • Strong relationship building, negotiation, and conflict resolution skills • Ability to operate effectively in fast paced, highly regulated environments • Customer focused mindset with a commitment to delivering reliable, high quality IT services. ServiceNow Change Management Administration • Own and enhance the ServiceNow Change Management module including workflows, approvals, automation, and integrations • Partner with ServiceNow platform teams to optimize configuration, reporting, dashboards, and automation • Ensure ServiceNow is consistently used as the system of record for all change activity and approvals.

30+ days ago

Mahwah, New Jersey

While the company is well established as a leader in the region, we are growing and looking for a new CSR / Dispatcher / Admin who has the right skillset and attitude to become the newest member of our team. - Monitor fleet activities via GPS, to ensure that technicians are practicing safe driving and on schedule for appointments.-

29 days ago

Edison, NJ

$141,000–$188,000 / year

You will be accountable for all aspects of initiative deployment, ensuring a cohesive approach by facilitating effective collaboration among business leaders across various functional areas including products, services, finance, sales, operations, communications, and training. Confidently present innovative solutions and strategies, engaging constructively with executives, field leadership, and local teams to gather insights, foster collaboration, and drive accountability across all levels of the organization.

16 days ago

Short Hills, New Jersey

$184,000–$238,000 / year

li>Partner with actuarial, advanced analytics, claims leadership, competitive intelligence, legal, line of business, marketing, premium audit, product leadership, region leadership and teams, regulatory compliance, risk management and the other market segment leaders. This corporate underwriting role works closely with regional underwriting office leaders while leading a team of subject matter experts to assist regional personnel and agents in successfully marketing and underwriting new and existing accounts in this market segment.

30+ days ago

Remote

$220,000–$250,000 / year

We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds.

Quantum Metric is an E-Verify employer: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf.

5 days ago

Bronx, NY

$19.65–$21.86 / hour

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service.

30+ days ago

$229,900–$262,400 / year

p>Basic Qualifications:

Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies.
In this role, you will:
- Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.

19 days ago

New York, NY

$101,493.51–$122,968.54 / year

Knowledge of procurement/sourcing process Desired Skills Sets: Strong analytical skills and ability to work with data in excel - Excellent written and verbal communication skills; Excellent customer service skills; Knowledge and understanding of sourcing/procurement. As a key member of Corporate Services Strategic Sourcing team, you will play a critical role in developing and executing strategic sourcing initiatives for non-clinical departments.

30+ days ago

New York, NY

$28–$32 / hour

You''ll support a dedicated team of Coordinators, Licensed Beauty Advisors, and Beauty Advisors, providing guidance to ensure they excel in their roles. Ensuring Client Loyalty and Engagement: Support client loyalty programs and services, monitoring key performance indicators (KPIs) to ensure success.

24 days ago

North Fifth Street, NY

$16.23–$33.32 / hour

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Performs research on problems and discrepancies related to specific customer service issues and related documents (notices, bills, maturing CCR, etc.) in support of the Solution Center and Retail/Commercial Lending staff.

22 days ago

$119,000–$170,000 / year

p>Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities.

30+ days ago

Morristown, NJ

$132,000–$180,000 / year

p>What you will do:

Financial Reporting & Close Oversight:
In alignment with the Regional Business Controlling Teams and Shared Service Teams, ensure accurate and timely periodical close processes for the entities within scope.
In close collaboration with the Group Tax Team, external providers and internal teams, ensure timely and high-quality preparation and submission of direct and indirect tax returns (federal and state).

30+ days ago

Morristown, NJ

$145,400–$259,100 / year

As a Senior Project Manager / Client Service Leader, you will serve as a trusted advisor to municipal utilities, sewerage authorities, and public-sector clients - while building WSP''s presence across one of the most active infrastructure markets in the country. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation - no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.

5 days ago

Manhasset, NY

$28–$32 / hour

You'll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals. Train and developSupport onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.

30+ days ago

New York, NY

$155,000–$175,000 / year

The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory's role in improving patient health for more than 90 years.

21 days ago

$275,000–$325,000 / year

p>Aon is Hiring a Partner & Practice Leader - Talent Solutions, Equity Services NYC, Boston, Philadelphia, DC, Atlanta, Chicago, Minneapolis, San Francisco As part of an industry-leading practice, you will help our clients make informed decisions by delivering data-driven, innovative, and effective solutions in our Talent Solutions Practice group supporting the Executive & Board Advisory business. Leadership and Collaboration Guide teams through strategic initiatives and business change Set strategy for the business including where to make investments, where to make changes, and how to improve operational efficiency without impacting growth.

30+ days ago

New York, NY

$155,000–$170,000 / year

Fueled and driven by capable, committed people who share common beliefs and values and "bring it" every day, EPIC is always looking for people who have "the right stuff" - people who know what they want and aren't afraid to make it happen. Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days.

30+ days ago

Greenwich, CT

p>What will be your responsibilities within IBKR:

Strategic Sourcing Leadership: Spearhead complex enterprise-wide procurement initiatives and negotiations with major technology providers, including AWS, Akamai, GCP, Microsoft, and Oracle.
IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories.

21 days ago

Hicksville, NY

In this full-time role, you will interact with customers across multiple channels, resolve inquiries, and support our mission of providing high-quality components and engineered solutions on time and to exact specifications. Johnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with over 35 years of experience investing in people and companies.

30+ days ago

Bethpage, NY

Full time

p>You will gain exposure to internal systems, cross-functional collaboration, and day-to-day customer service operations, while building strong communication and organizational skills. With more than 10,000 team members and over 400,000 supplies, Bunzl is recognized as a leading supplier across North America—and proudly certified as a Great Place to Work®.

8 days ago

Bethpage, NY

$22–$26 / hour
Full time

With more than 10,000 team members and over 400,000 supplies, Bunzl is recognized as a leading supplier across North America—and proudly certified as a Great Place to Work®.

Make out-bound calls as needed to keep clients updated regarding promotions, new products, and attempt to secure new orders.

30+ days ago

Parsippany, NJ

$25–$27 / hour

p>What We're Looking For:

We are seeking a client-facing customer service professional with patience, accountability, and a genuine passion for providing a quality customer service experience. If you are a collaborative partner with a strong work ethic who can appreciate a fast-paced environment and values providing support while assisting others, this may be the right fit for you.

Today

Clifton, NJ

Full time

p style="line-height:1.38;margin-top:16px;margin-bottom:16px">In this role, you’ll become a key point of contact for new and existing Cedrus Management customers, providing them with product insights, resolving inquiries, and ensuring a seamless customer experience from start to finish.

What You’ll Do:

Interact directly with Cedrus Management customers to answer service-related questions, recommend personalized solutions, and ensure satisfaction with their plan or product.

27 days ago

Jersey City, New Jersey

Promote a team ethos by conducting regularly scheduled team and one-on-one meetings with your supervisors to address issues and acknowledge success, provide updates regarding performance, and give direction regarding the company and department policies and procedures. Need to be comfortable being the central point of contact for issue management, raising to the appropriate functions, communicating effectively to Supervisors allowing them to provide guidance to their teams on actions to take.

5 days ago

Rutherford, NJ

p>With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries.

Understand and track performance metrics for quality, availability, and on-time shipments via customer portals,

Act as a liaison between internal departments to ensure that customer order requests are managed and fulfilled in a timely manner.

30+ days ago

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Customer Service Leader Jobs in New York, NY

Junior Customer Service Associate in Saddle Brook, NJ- 50k! Beacon Hill Staffing Group, LLC

Call Center Team Leader - Supporting Volvo Cars TTEC

Prepared Foods Team Member (Deli Service Counter & Culinary Venues) - Part Time Whole Foods Market

Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager) Whole Foods Market Inc

Customer Service & E-Commerce Team Leader (Customer Service, In-Store Shopper Department Manager) Whole Foods Market Inc

Customer Service Leader GE Vernova Inc

Customer Engagement Solutions Leader BPO Financial Services Capgemini SE

Customer Service Associate Team Leader Whole Foods Market Inc

Power Washing and Window Cleaning Customer Care Crew Leader Shine of Long Island

Digital Customer Experience Platform Leader Solstice Advanced Materials Inc

Wholesale Sales & Customer Assistance Team Leader Hicks Nurseries Inc

Client Service Leader - Water Services CDM Smith

Client Service Leader - Water Services CDM Smith Inc

Shift Leader - $16.79-$21.84/hr - Sunoco Store #7017, Vince Lombardi Service Area, New Jersey Turnpike, Ridgefield, NJ Energy Transfer LP

Services Sales Leader Trianz Inc

Sourcing Leader - Non clinical Professional Services New York University School of Medicine

Service Leader VIVIBOWL

Sourcing Leader - Non clinical Professional Services NYU Langone Health

Senior Sales Leader - Banking & Financial Services (BPO) Capgemini SE

Consulting Practice Leader - Financial Services Microsoft Corp

Sales and Service Leader - Full Time (New York City, NY, US, 10036) Sephora

Sales and Service Leader - Full Time (Shrewsbury, NJ, US, 07702) Sephora

Sector Sales Leader, Director - Financial Services (BCM) Ernst & Young Global Ltd

Community & Public Services Market Segment Leader Selective Insurance Group Inc

Manager - Service Management (Change Management Leader) Citizens

Manager - Service Management (Change Management Leader) Citizens Financial Group Inc

HVAC Admin Assist CSR Dispatcher Service Coord Mahwah McNamara Century Mechanical Holdings

Service Operations, Initiatives Program Leader (Filled) Johnson Controls International Plc

Community & Public Services Market Segment Leader (Hybrid) Selective Insurance Company of America

Vice President, Banking & Financial Services Industry Leader Quantum Metric Inc

Service Leader Chipotle Mexican Grill Inc

Senior Manager, AI Engineering (People Leader) (Gen AI Platform Services) Capital One Financial Corp

Sourcing Leader - Non clinical Professional Services NYU Langone Medical Center

Interim Sales and Service Leader Sephora USA Inc

Loan Systems Servicing Team Leader S&T Bank

Corporate Vice President - Service Partner Operations Leader - 94005 New York Life Insurance Co

Corporate Accounting & Global Finance Services Leader Lonza Group Ltd

New Jersey/New York- Senior Project Manager / Client Service Leader - Water & Wastewater WSP Global Inc

Sales and Service Leader - Full Time Sephora USA Inc

NACO DBS Service Leader Danaher Corp

Partner & Practice Leader - Equity Services Aon Plc

Service Leader, Real Estate Insurance Program Edgewood Partners Insurance Center

Category Leader - IT Software & Services Interactive Brokers Group Inc

Customer Service Johnson Service Group

Customer Service Intern - Retail |Long Island, NY Bunzl

Customer Service Representative - Retail | Long Island, NY Bunzl

Customer Service Representative HomeTeam Pest Defense

Verizon Customer Service Representative Cedrus Management

Manager – Customer Service Hard Rock Digital

Customer Service Representative Sika Corp

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