Customer Service Advocate Hendrick Automotive Group CorporateCustomer Service AdvocateConcord, North CarolinaFull timeOrganizes programs, events, meetings or conferences by arranging facilities and caterers, issuing information or invitations, coordinating speakers and controlling event budget. Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
NewManager, Service Delivery TTECManager, Service DeliveryCharlotte, NCCoach associates to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects. As a Service Delivery Manager onsite in Charlotte, NC you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.
Licensed Customer Service Team Leader AmeripriseLicensed Customer Service Team LeaderCharlotte, North CarolinaLead day to day operations for a customer service team, driving customer centric, best-in-class service for advisors, clients, and business partners. We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024.
Financial Services Digital Customer Experience Strategy Leader CapgeminiFinancial Services Digital Customer Experience Strategy LeaderCharlotte, NCThe leader owns large pursuit strategy end-to-end—shaping solutions, developing value narratives, estimating, differentiating competitively, and guiding cross-functional teams—while engaging C-suite stakeholders to deliver outcomes in growth, experience, and efficiency. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.
Customer Implementation Delivery Leader US BankCustomer Implementation Delivery LeaderCharlotte, NC$94,010–$110,600 / yearThe leader serves as a strategic partner to Sales, Relationship Management, Operations, Product, Technology, and Support teams to ensure implementation commitments are met, customer expectations are managed, and onboarding processes continue to evolve to support business growth. The Customer Implementation Delivery Leader is responsible for leading a team of Implementation Managers who oversee the onboarding, implementation, and go-live delivery experience for enterprise, gateway, integrated, and strategic partner-acquired customers.
Customer Success Leader - Remote Trane Technologies PlcCustomer Success Leader - RemoteDavidson, NCRemote$97,406.66–$156,200 / yearThis role will oversee Customer Success Management, Measurement & Verification, Customer Performance Services, and Customer Support, ensuring customers realize measurable outcomes in energy savings, emissions reduction, system performance, and occupant comfort. What's in it for you: BrainBox AI is seeking a strategic, global Leader of Customer Success to build and lead a high-performing customer success organization responsible for ensuring the success of customers worldwide.
Customer Implementation Delivery Leader U.S. BancorpCustomer Implementation Delivery LeaderCharlotte, NC$94,010–$110,600 / yearThe leader serves as a strategic partner to Sales, Relationship Management, Operations, Product, Technology, and Support teams to ensure implementation commitments are met, customer expectations are managed, and onboarding processes continue to evolve to support business growth. The Customer Implementation Delivery Leader is responsible for leading a team of Implementation Managers who oversee the onboarding, implementation, and go-live delivery experience for enterprise, gateway, integrated, and strategic partner-acquired customers.
Commercialization Leader - Smart Services (Remote) Trane Technologies PlcCommercialization Leader - Smart Services (Remote)Davidson, NCRemote$123,721.66–$173,004.99 / yearYou will own the roll out and continuous improvement of Smart Services sales enablement, and will work with field personnel (General Management, Sales Leadership, Operations Leadership, and Technicians) to make sure they have the training and support they need to effectively sell and execute the offerings profitably. Our brands - including Trane and Thermo King - create access to cooling and comfort in buildings and homes, transport and protect food and perishables, connect customers to elevated performance with less environmental impact, dramatically reduce energy demands and carbon emissions, and innovate with a better world in mind.
Service Outsource Business Development Leader Bell and HowellService Outsource Business Development LeaderCharlotte, North CarolinaRemoteThis team is supported by Integrated 360, our advanced technology platform that enables remote diagnostics and repair, automated SmartOps Dispatch, industry-leading field service KPIs, and 24/7/365 technical support—together delivering exceptional service level performance for our customers. Our Automation Solutions portfolio features next-generation equipment designed to enhance workflow efficiency and elevate customer experiences across key markets, including retail, pharmaceuticals, packaging, mail production, ecommerce, and manufacturing.
Procurement and Sourcing Leader - Project & Development Services Jones Lang LaSalle IncProcurement and Sourcing Leader - Project & Development ServicesCharlotte, NCRemoteThis role requires a procurement professional who can build scalable processes to manage 150-500 sourcing events annually across approximately 50 projects, meeting contractual requirements for competitive bidding on trades within commercial real estate construction. The successful candidate will develop account specific vendor management systems, maintain contractor performance data across the Americas, ensure vendor compliance and readiness, and establish trusted reporting protocols with client procurement teams.
Service Leader Chipotle Mexican Grill IncService LeaderConcord, NCChipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service.
Municipal Market Leader - Energy Services Trane Technologies PlcMunicipal Market Leader - Energy ServicesDavidson, NC$146,200–$290,010 / yearThe leader will guide the team in crafting tailored value propositions for complex customer needs-including structuring and negotiating advanced financial solutions such as energy-as-a-service agreements, performance contracts, and other innovative financial instruments. Lead the synthesis of customized commercial structures, incorporating advanced financial solutions such as energy performance contracting, energy-as-a-service (EaaS), public-private partnerships (P3), managed energy service agreements (MESA), and related mechanisms.
Digital Risk Services Practice Leader Elliott Davis, LLCDigital Risk Services Practice LeaderCharlotte, NCResumes submitted or candidates referred to any employee of Elliott Davis by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail, and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of Elliott Davis. The Digital Risk Services Practice Leader is a Director/Partner-level role responsible for leading the firm's Digital Risk Services practice, including IT Audit, SOC reporting, PCI, and other technology risk, advisory, and compliance services delivered within the Assurance practice.
Procurement And Sourcing Leader - Project & Development Services JLLProcurement And Sourcing Leader - Project & Development ServicesCharlotte, NCRemoteThis role requires a procurement professional who can build scalable processes to manage 150-500 sourcing events annually across approximately 50 projects, meeting contractual requirements for competitive bidding on trades within commercial real estate construction. The successful candidate will develop account specific vendor management systems, maintain contractor performance data across the Americas, ensure vendor compliance and readiness, and establish trusted reporting protocols with client procurement teams.
Business Development Leader, Digital Manufacturing & Data Services R.E. MasonBusiness Development Leader, Digital Manufacturing & Data ServicesCharlotte, NCExperience selling or delivering one or more of the following: MES / MOM platforms; Industrial data architectures and historians; Data engineering, analytics, reporting, or AI/ML solutions; Industrial software, automation, or digital transformation initiatives. You'll work directly with industrial customers to uncover operational challenges, shape high-value digital solutions, and drive growth across services such as MES/MOM, data platforms, analytics, and Industrial AI.
Business Development Leader, Digital Manufacturing & Data Services SafetyBusiness Development Leader, Digital Manufacturing & Data ServicesCharlotte, North CarolinaExperience selling or delivering one or more of the following: MES / MOM platforms; Industrial data architectures and historians; Data engineering, analytics, reporting, or AI/ML solutions; Industrial software, automation, or digital transformation initiatives. You’ll work directly with industrial customers to uncover operational challenges, shape high-value digital solutions, and drive growth across services such as MES/MOM, data platforms, analytics, and Industrial AI.
Marketing Service Leader, Process Technology Honeywell International IncMarketing Service Leader, Process TechnologyCharlotte, NC$169,000–$211,000 / yearThe Marketing Service Leader (MSL) is the strategic interface between the Strategic Business Group's (SBG) customer marketing team, Marketing Shared Services (MSS) team (creative, digital, paid media, marketing operations, etc.), and third-party resources to ensure marketing requests are translated into clear, prioritized and executable work aligned to Honeywell's shared services model and global design models. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Inspection & Service Leader CHA Consulting, Inc.Inspection & Service LeaderConcord, North Carolina$110,000–$125,000 / yearFull timeIn this role, you will oversee the full scope of service and inspection operations—coordinating field teams, managing performance, and ensuring high-quality delivery across installation, inspection, repair, and maintenance activities. Are you a seasoned fire protection professional who thrives on leading field teams, optimizing service operations, and ensuring work is delivered safely, accurately, and on time?
Commercialization Leader - Smart Services (Remote) Trane TechnologiesCommercialization Leader - Smart Services (Remote)Davidson, North CarolinaRemoteYou will own the roll out and continuous improvement of Smart Services sales enablement, and will work with field personnel (General Management, Sales Leadership, Operations Leadership, and Technicians) to make sure they have the training and support they need to effectively sell and execute the offerings profitably. Our brands – including Trane® and Thermo King® - create access to cooling and comfort in buildings and homes, transport and protect food and perishables, connect customers to elevated performance with less environmental impact, dramatically reduce energy demands and carbon emissions, and innovate with a better world in mind.
NewCustomer Service Representative – Sales & Product Specialist Steele Rubber ProductsCustomer Service Representative – Sales & Product SpecialistDenver, NCFull timeKey responsibilities include:- Serve as the primary contact via phone, email, and chat- Resolve inquiries and issues with professionalism and accuracy- Enter and manage orders; process returns, exchanges, and credits- Proactively follow up on quotes, prior purchases, and open opportunities- Identify upsell/cross-sell options and support promotions to help meet team sales goals- Build product knowledge, stay current on updates, and share customer feedback internallyRequired qualifications/skills:- High school diploma or equivalent- 4+ years in customer service, sales, or a blended customer-facing role- Demonstrated ability to influence purchasing decisions- Strong written/verbal communication and relationship-building skills- Comfortable learning and explaining technical/specialty products- Proficiency with CRM/order tools and Microsoft Office; able to calculate discounts/percentagesApply today to bring your customer-first approach to a role where details and follow-through matter. What You’ll HandleAs a Customer Service Representative - Sales & Products Specialist, you’ll support customers and help convert questions into the right purchase decisions by pairing service excellence with consultative selling.
NewHVAC Controls Service Technician Team Leader Johnson Controls International PlcHVAC Controls Service Technician Team LeaderCharlotte, NC$36–$50 / hourJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
NewService Access Team Leader- Duke Lake Norman Inpatient/Outpatient Admitting Duke UniversityService Access Team Leader- Duke Lake Norman Inpatient/Outpatient AdmittingMooresville, NCThe smallest of the four Duke Health hospitals at 123-beds, it offers a comprehensive range of medical services, including 24-hour emergency care, cardiology, orthopedics, womens services, and surgical specialties. Coordinate diagnostic and treatment activities of the department/clinic with services of other departments to ensure effective patient care and efficient service.
NewService Access Team Leader- Duke Lake Norman ER Admitting Duke UniversityService Access Team Leader- Duke Lake Norman ER AdmittingMooresville, NCThe smallest of the four Duke Health hospitals at 123-beds, it offers a comprehensive range of medical services, including 24-hour emergency care, cardiology, orthopedics, womens services, and surgical specialties. Coordinate diagnostic and treatment activities of the department/clinic with services of other departments to ensure effective patient care and efficient service.
Municipal Market Leader - Energy Services Trane TechnologiesMunicipal Market Leader - Energy ServicesDavidson, North CarolinaThe leader will guide the team in crafting tailored value propositions for complex customer needs—including structuring and negotiating advanced financial solutions such as energy-as-a-service agreements, performance contracts, and other innovative financial instruments. Lead the synthesis of customized commercial structures, incorporating advanced financial solutions such as energy performance contracting, energy-as-a-service (EaaS), public-private partnerships (P3), managed energy service agreements (MESA), and related mechanisms.
Digital Risk Services Practice Leader Elliot DavisDigital Risk Services Practice LeaderCharlotte, NCResumes submitted or candidates referred to any employee of Elliott Davis by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail, and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of Elliott Davis. The Digital Risk Services Practice Leader is a Director/Partner-level role responsible for leading the firm's Digital Risk Services practice, including IT Audit, SOC reporting, PCI, and other technology risk, advisory, and compliance services delivered within the Assurance practice.
Sales Leader I - Merchant Services The PNC Financial Services Group IncSales Leader I - Merchant ServicesCharlotte, NCIn addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
Growth Leader, Risk Services Aprio Technologies, Inc.Growth Leader, Risk ServicesCharlotte, NC$156,500–$195,000 / yearDrive awareness and leads via social and news media, developing and implementing social media posts and partnering with Aprio's media relations team to develop compelling, newsworthy pitches to trade and news media targeting CISOs. The ideal candidate will work closely with service leaders, product managers and business development to drive the execution of growth strategies with an ultimate focus of enhancing Securitybricks and Aprio's awareness in the market, increasing pipeline, and driving revenue.
Customer Service Associate I Family Dollar Stores Of North CarolinaCustomer Service Associate ICharlotte, North CarolinaResponsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
customer service associate I Family Dollar Stores Of North Carolinacustomer service associate ICharlotte, North CarolinaResponsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Customer Service Associate Family Dollar Stores Of North CarolinaCustomer Service AssociateCharlotte, North CarolinaResponsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
NewCustomer Service Representative - Manufacturing American & EfirdCustomer Service Representative - ManufacturingMt Holly, NCStrong data entry and 10-key skills with good basic math ability. Minimum of 1 year of customer service experience (textile industry preferred).
Elvarex Customer Service Representative Essity Aktiebolag (publ)Elvarex Customer Service RepresentativeCharlotte, NCCollaborative and Caring Culture | Empowerment & Engaged People | Work with Impact and A Powerful Purpose | Individual Learning & Career Growth | Health & Safety Priority | Sustainable Value Together| Innovation| Sustainable Working Life | Competitive Total Rewards. And with a purpose of breaking barriers to wellbeing, promoting gender equality and enable customers and consumers to lead a fuller life at all stages of life, DEI is in our core.
Customer Service Team Lead Ameriprise Financial IncCustomer Service Team LeadCharlotte, NCLead day to day operations for a customer service team, driving customer centric, best-in-class service for advisors, clients, and business partners. We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024.
NewCustomer Service Representative - UniFirst UniFirst CorpCustomer Service Representative - UniFirstCharlotte, NCThe fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 2 billion-dollar organization. We were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 - Best Big Companies" list.
Customer Service Representative PetSuitesCustomer Service RepresentativeCharlotte, NC$11–$12.50PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. NVA Pet Resorts is part of National Veterinary Associates (NVA) — the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations.
Customer Service Supervisor PetSuitesCustomer Service SupervisorCharlotte, NC$13PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. At NVA Pet Resorts, our mission is simple: Create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.
CSR | Work From Home | Flexible Schedule Globe Life AIL - Lisa RusselCSR | Work From Home | Flexible ScheduleCharlotte, NCRemoteAt AO, you'll enjoy the flexibility of working from home, the support of an experienced leadership team, and the opportunity to build a meaningful career helping working families. In this role, you'll meet with clients virtually, answer questions, explain benefit options, and provide exceptional service while building lasting relationships.
Full-Time Customer Service Supervisor Kohl's CorpFull-Time Customer Service SupervisorGastonia, NCLead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service. In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service.
Elvarex Customer Service Representative EssityElvarex Customer Service RepresentativeCharlotte, North CarolinaCollaborative and Caring Culture | Empowerment & Engaged People | Work with Impact and A Powerful Purpose | Individual Learning & Career Growth | Health & Safety Priority | Sustainable Value Together| Innovation| Sustainable Working Life | Competitive Total Rewards. And with a purpose of breaking barriers to wellbeing, promoting gender equality and enable customers and consumers to lead a fuller life at all stages of life, DEI is in our core.
NewHVAC Controls Service Technician Team Leader Johnson ControlsHVAC Controls Service Technician Team LeaderCharlotte, North Carolina$36–$50 / hourJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
Elvarex Customer Service Representative Essity ABElvarex Customer Service RepresentativeCharlotte, NCCollaborative and Caring Culture | Empowerment & Engaged People | Work with Impact and A Powerful Purpose | Individual Learning & Career Growth | Health & Safety Priority | Sustainable Value Together| Innovation| Sustainable Working Life | Competitive Total Rewards. And with a purpose of breaking barriers to wellbeing, promoting gender equality and enable customers and consumers to lead a fuller life at all stages of life, DEI is in our core.
Job File Coordinator / Customer Service Representative ServproJob File Coordinator / Customer Service RepresentativeCharlotte, North CarolinaThe Role: Practicing excellent customer service skills (internally and externally), extreme organization, and attention to detail, you will perform project coordination tasks related to customer calls, team coordination, job monitoring, tracking, and collections. We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service.
Part Time Customer Service Clerk Harris Teeter LLCPart Time Customer Service ClerkHuntersville, NCComplete Company's training including but not limited to: new hire orientation, customer service network, safety, customer service clerk technical skills, floor monitor technical skills. This requires accurately and efficiently operating the cash register, providing various services at the customer service counter, and maintaining security and control of all funds in the cash register.
Medical Screener - Reception Technician (Customer Service) (Bilingual – English/Spanish) CSL PlasmaMedical Screener - Reception Technician (Customer Service) (Bilingual – English/Spanish)Gastonia, North CarolinaThe screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.
NewMedical Screener - Reception Technician (Customer Service) CSL PlasmaMedical Screener - Reception Technician (Customer Service)Gastonia, North CarolinaQualifications:• High school diploma or equivalent required• Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience• Must be able to perform basic math calculationsDifferent qualifications or responsibilities may apply based on local legal and/or educational requirements. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature.
Customer Service Consultant - NC Cold Jet, LLCCustomer Service Consultant - NCCharlotte, NCDiagnose and Resolve Technical Issues: Employ troubleshooting techniques, including the use of multi-meters and other diagnostic tools, to identify and resolve mechanical and electrical issues with Cold Jet equipment. Maintain Accurate Records: Utilize Cold Jet's tech stack systems [Epicor Kinetic (ERP), Cold Jet CONNECT, HubSpot (CRM)] to track customer interactions, sales data, and inventory.
NewInbound Phone Banker/Customer Service Representative VXI Global SolutionsInbound Phone Banker/Customer Service RepresentativeCharlotte, North CarolinaAs part of our Banking Customer Service team, you will: Answer inbound calls from customers regarding deposit accounts, debit cards, credit cards, balances, transactions, billing inquiries, payments, disputes, banking fees and general account maintenance. Open availability is required to work any assigned schedule during operating hours, including evenings, weekends, holidays, and occasional overtime as business needs require.
Customer Growth Strategy Senior Manager | Financial Services Accenture PlcCustomer Growth Strategy Senior Manager | Financial ServicesCharlotte, NCBeyond shaping strategies, you are adept at embedding within client relationships, partnering with Accenture account leads, and identifying new opportunities, both organic and inorganic, that grow Accenture Song's impact and our clients' businesses. With deep industry expertise and strong client partnerships, we help financial services leaders design and execute growth strategies that solve real customer needs and deliver measurable outcomes.
Representative, Customer Service II McLane Co IncRepresentative, Customer Service IISalisbury, NCUnder limited supervision, the Customer Service Representative II handles non-routine customers and issues while achieving customer satisfaction by providing accurate, timely, and consistent information and solutions. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture.
Customer Growth Strategy Manager | Financial Services Accenture PlcCustomer Growth Strategy Manager | Financial ServicesCharlotte, NCWith deep industry expertise and strong client partnerships, we help financial services leaders design and execute growth strategies that solve real customer needs and deliver measurable outcomes. As a Manager, Customer Growth Strategy, you'll help Financial Services organizations uncover new growth opportunities, improve customer experiences, and develop strategies that create measurable business value.