61 Results for

Customer Service Leader Jobs in Cedar Rapids, IA

Jobs

Cedar Rapids, IA

$123,756–$204,198 / year

MSA has an opportunity for an Operations Leader, a key leadership position responsible for the overall project delivery and outcomes within the Land Service Line via translating service line direction into coordinated execution by aligning leaders, teams, resources, and performance across a defined geographic region or practice area. With roots reaching back to 1919, MSA has grown from a rural land survey company into a multidisciplinary network of nearly 550 engineers, architects, planners, funding experts, surveyors, GIS experts, environmental scientists, and more who are committed to making communities better places to live, work, and play.

30+ days ago

$173,200–$272,600 / year

Skilled in coaching sales professionals to navigate Managed Care environments and partner with Integrated Delivery Networks (IDN) and Account Management teams. Solid understanding of Rx Pathways, including prescription processes through healthcare providers, Electronic Health Records (EHR), pharmacies, and knowledge of benefit design and prior authorization requirements.

15 days ago

Iowa City, IA

Be able to understand and articulate Chipotle's Food With Integrity philosophy Have knowledge and experience of cash handling policies and procedures Have knowledge of Food Safety and health department matters Have familiarity with office paperwork Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location Have a high school diploma Have restaurant experience. • Tuition assistance (100% coverage for select degrees or up to $5,250/year) • Free food (yes, really FREE) • Medical, dental, and vision insurance • Digital Tips • Paid time off • Holiday closures • Competitive compensation • Opportunities for advancement (80% of managers started as Crew).

30+ days ago

Iowa City, IA

Facilitates changes in nursing care based on systematic assessment and evaluation • Functions independently and/or as a member of an interdisciplinary team to plan, deliver, or evaluate health care for a defined patient population • Determines nursing care requirements and develops programs for a specific patient population, with regard to patient condition and age • Provides leadership for direct patient care programs in area of specialization • Collaborates with nursing staff/nursing administration to monitor and evaluate the quality of patient care • Serves in a consultative resource capacity to staff by providing expert knowledge and role modeling behavioral skills that impact clinical practice and patient outcomes • Promotes health maintenance that spans the continuum of health from outpatient to inpatient settings and back to the home care arena • Provides advanced nursing care for individuals, families, groups, both within UI Health Care and community • Provides anticipatory guidance and counseling to patients/families. • Provides leadership for and participates in unit, divisional, departmental, and/or interdepartmental committees • Serves as change agent on unit, clinical, departmental and hospital levels • Assumes responsibility for administrative activities and special projects as delegated by the Clinical Director/Medical Director • Contributes towards the achievement of divisional and departmental goals as delegated • Serves in a consultative and resource capacity to other divisions, departments, and the community as needed • Contributes to professional sharing of expertise and nursing knowledge with others • Contributes to the development of the body of nursing knowledge • Participates in professional nursing activities in the department, hospital, community and professional organization • Performs other special projects as assigned.

30+ days ago

Coralville, IA

$22–$25.50 / hour

You'll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals.

Train and developSupport onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.

30+ days ago

Iowa City, IA

$18–$22 / hour

Prepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay). At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you needto Be the Best and outperform at every touchpoint in collision and glass services.

2 days ago

Coralville, IA

Physical Requirements/Lifting Requirements: Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation. Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine "Thank you".

26 days ago

Iowa City, IA

Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.

2 days ago

Coralville, IA

$15–$17.50 / hour

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

30+ days ago

Coralville, IA

$15–$17.50 / hour

29 days ago

Iowa City, IA

$15–$17.50 / hour

li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

26 days ago

Iowa City, IA

$18–$22 / hour

Prepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay). At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services.

8 days ago

Iowa City, IA

p>Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business.

Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

15 days ago

Coralville, IA

$16–$18 / hour

Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Walgreens has approximately 211,000 team members, including roughly 85,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

2 days ago

Iowa City, Iowa

Full time

The VA provides support staff across 100+ CONUS and OCONUS locations, including difficult-to-accommodate locales, such as high cost of living or under-supported economic areas, where VA offices or facilities may be located and require onsite services. The VA is responsible for providing comprehensive onsite and remote support to IT customers across all VA Administrations and special program offices, including direct support of over 340,000 VA employees and thousands of contractors who use government-furnished IT equipment and infrastructure.

3 days ago

Marion, IA

$14–$18 / hour

In addition to learning our business and pleasing customers with our authentic sub sandwiches, you"ll have the opportunity to work in a fun and fulfilling environment with an awesome team of positive people.

Making a Difference - You will learn what it takes to make a difference in the success of your store, co-workers, customers, community and life.

30+ days ago

Iowa City, Iowa

As a Direct Sales Leader, you'll be a representative helping businesses navigate their benefit needs, while also serving as a coach and mentor, developing new talent within your territory. Personal Sales Activities: Meeting with business owners and decision-makers, giving benefit presentations to their teams, following up on leads, and setting appointments.

14 days ago

Cedar Rapids, IA

Part time

Carefully preparing your food from scratch, keeping our restaurants in tip top shape, making online ordering, delivery, and catering as smooth as our queso, and providing quick, courteous service that makes every meal an unforgettable one. And of course, our homemade queso, which has earned a fan following for its ooey, gooey, extra cheesy, velvety texture and zip of zesty, mouthwatering flavor perfect for chip-dipping or slathering on your burrito.

21 days ago

Cedar Rapids, IA

Full time

The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers.

9 days ago

Coralville

$17–$21.50 / hour

QualificationsBasic skills such as sanitation safety and customer service taught through in-house trainingTrustworthy can be relied upon to deal with payment of guest checks and operate cash registerMust be able to communicate clearlyMust be able to coordinate multiple tasks simultaneouslyPhysical Requirements Environment Work ConditionsMust have high level of mobilityflexibilityMust be able to work irregular hours under heavy stresspressure during peak timesMust possess a high level of coordinationMust lift and carry serving trays weight up to 20 pounds for distances up to 30 feetMust be able to fit through an opening 30" wideRequires frequent reaching bending pushing and pullingExposure to heat steam smoke cold and odorsRequires continual standing and walkingDisclaimerThis job description is not intended and should not be construed to be an exhaustive list of all responsibilities skills efforts or working conditions associated with the job. With its diverse moderately priced menu featuring breakfast lunch dinner and bakery offerings and its attractive and recently remodeled restaurants designed to facilitate efficiency and guest satisfaction Perkins American Food Co. is a dining favorite with a solid and respected reputation in the marketplace.

30+ days ago

Anamosa, IA

$53,102.40–$69,326.40 / year

Does your application demonstrate that you have 6 months experience, 12 semester hours, or a combination of both in one or in a combination of the following for Air Conditioning (Heating/Refrigeration): Testing/repairing parts, installing units, communicating to customers repair issues; teaching others how to test, repair, install units, and communicate issues to customers?. Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification: Four years of full-time work experience in one or more of the recognized building (e.g., carpentry, painting, plumbing/pipefitting, electrical and masonry) and mechanical/repair (e.g., air conditioning/ heating, auto mechanics, upholstery and welding) trades.

29 days ago

Cedar Rapids, IA

Location: Linn County Juvenile Detention Center, IA Job Type: Part time Job Number: 2025-00104 Department: JUVENILE DETENTION CENTER Division: YS-DETENTION - 0125A Opening Date: 10/17/2025 FLSA: Non-Exempt Bargaining Unit: PP. Minimum Qualifications & Requirements: Candidates must have one of the following: At least 3 years of college AND at least 3 months of experience working with high-risk youth At least 3.5 years of experience working with high-risk youth.

30+ days ago

Alburnett, IA

$18.50–$22 / hour

Taco Bell- Marion is looking for enthusiastic individuals to join our team in Marion, IA as full time or part time Shift Leaders. Shift Leader Job Essentials: -Must be able to demonstrate you are committed, hard-working, honest and friendly.

1 day ago

Marion, Iowa

You'll receive extensive training to engage with small and medium-sized businesses across various industries, interfacing directly with business owners and decision-makers to offer industry-leading supplemental insurance products and services. Balancing cold lead generation and sales with warm leads and appointments with existing clients, leveraging provided sales leads and engaging in targeted cold-calling efforts.

Today

Cedar Rapids, IA

While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. Lead large projects requiring specialized skills such as installing contractor support, commissioning of data center cooling systems, supervising "turnkey" projects, surveys and other types of mechanical cooling consultation.

30+ days ago

$126,000–$206,000 / year

p>From reinforced concrete tanks and water-bearing structures to masonry and precast buildings, facility evaluations, and structural systems such as pipe supports, platforms, catwalks, and railings - your leadership will directly support the backbone of essential treatment facilities and the communities they serve. • Completes major design tasks with limited supervision that meet the needs of internal and external customers, primarily design of Water/Wastewater and Utility based projects, primarily with concrete, masonry, and steel design.

30+ days ago

Cedar Rapids, IA

Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures.

30+ days ago

Cedar Rapids, IA

The "Character" of Hospitality: We want leaders who can lean into the role—whether it’s bringing extra "sparkle" to a rainy Tuesday or making a child’s visit feel like a red-carpet event. We are one of the fastest-growing Chick-fil-A locations in the country, and we believe our growth is fueled by one thing: making every guest feel like a VIP.

30+ days ago

Iowa City, IA

In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to: • Ensuring food quality by cooking and prepping food to order, and following kitchen procedures • Monitoring food waste and inventory levels, and resolving food quality issues • Supporting a strong team dynamic between back of house Crew and front of house Crew • Developing Crew members to be future Kitchen Leaders • Communicating with Crew members and customers effectively in order to ensure great customer service and throughput • Ensuring the kitchen is properly cleaned and sanitized • Monitoring kitchen equipment and ensuring it is kept in good repair; making sure malfunctioning equipment is repaired as quickly as possible • Ensuring that the kitchen itself and all Crew members meet the necessary guidelines to ensure there are no injuries or accidents • Filling out Material Safety Data Sheets (MSDS) and Inventory Rotation (FIFO). • Tuition assistance (100% coverage for select degrees or up to $5,250/year) • Free food (yes, really FREE) • Medical, dental, and vision insurance • Digital Tips • Paid time off • Holiday closures • Competitive compensation • Opportunities for advancement (80% of managers started as Crew).

30+ days ago

Cedar Rapids, Iowa

#INDEED.

14 days ago

Cedar Rapids, IA

$170,000–$187,000 / year

p>Offer Technical Leader - Electromechanical / Electrotechnology Design Engineer We are looking for a Mechanical Engineer for our Cedar Rapids, Iowa Design Center to provide technical leadership for the maintenance and optimization (Cost & Quality improvements) of multiple miniature circuit breaker product lines. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.

30+ days ago

Cedar Rapids, Iowa

Ensure accuracy and timeliness of property tax processes; continually review and enhance quality control processes, identify risks and drive resolution, ensure accuracy and effectiveness of third-party service portfolio administration for property tax compliance. Champion improvements within the function, including but not limited to sponsoring and leading strategic property tax initiatives related to development and modification of new and existing programs and compliance related software as well as policy/procedure changes.

8 days ago

Marion, IA

$10–$14

As a Team Leader, you will be responsible for leading and managing a team of dedicated individuals, ensuring smooth operations and exceptional customer service. If you are a dynamic and motivated individual with a passion for leading teams and providing exceptional customer service, we would love to hear from you.

30+ days ago

Cedar Rapids, IA

$85,000–$90,000 / year

Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-border trucking, groupage, and sortation hubs, connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models.

13 days ago

Cedar Rapids, Iowa

The role drives a balanced testing approach—leveraging both manual testing for exploratory and user-focused validation and automated testing for scalability, speed, and consistency—to deliver high-quality products and exceptional customer experiences. This leader partners closely with Business Subject Matter Experts, Product, Engineering, and Architecture teams to embed quality into solution design and delivery.

28 days ago

p>Skills and Qualifications:

Required:

At least 1 year of leadership, restaurant, retail, or customer service experience required, or properly trained and approved by Caribou Coffee to take responsibility as a Shift Leader.
Position Overview: The Shift Leader is responsible for the overall leadership and direction of the store in partnership with the General Manager or the Assistant General Manager.

30+ days ago

Iowa, IA

$15–$17 / hour

e.g., inventory, food ordering, scheduling, running computer reports, entering operations evaluations, handling customer concerns, closing and opening the store plus addition clerical and tasks, etc. Reporting to the Senior Manager, you will utilize your core skills in staff training and team management to develop a high-performing team.

28 days ago

Cedar Rapids, IA

It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job. The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers.

13 days ago

Cedar Rapids, Iowa

The Crew Leader is responsible for promoting jobsite safety, completing arbor projects with great precision and efficiency, providing excellent customer service, and exhibits pride and quality workmanship. JOB SUMMARY: The Arbor Crew Leader is responsible for leading an Arbor crew to complete various projects within the Arbor line of business.

27 days ago

Cedar Rapids, IA

Full time

Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.

30+ days ago

Cedar Rapids, IA

With close to 2800 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment, and work quickly without losing accuracy.

30+ days ago

Cedar Rapids, IA

While performing the duties of this job, the Team Member is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat; risk of electrical shock; explosives; and vibration. Demonstrate an eagerness to be a team player and assist in other functions as assigned by Region and Area leaders and as needed, including, but not limited to: cleaning, organizing, stocking, operating POS equipment, truck loading/unloading, etc.

30+ days ago

Cedar Rapids, IA

PetSmarts Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the companys vision, mission, values, and strategy. Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Participates in employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.

30+ days ago

Iowa City, IA

The Director of OB, GYN, and NB is accountable to enhance the organization's capacity to perform by addressing the patient and family centered care management, strategic leadership, change management, quality management, relationship management, information knowledge management, resource management and personal/professional development objectives that follow. This position is accountable for leadership and management of the performance of OB, GYN, & NB Services for the Department of Nursing Services and Patient Care within the University Iowa Healthcare Clinical Enterprise by the initiation, promotion, and maintenance of clinical, research, financial and administrative principals.

30+ days ago

Iowa City, IA

Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. When you're an Orkin Service Manager, you're quality control, ensuring top-notch service from the industry leader with more than 120 years as the best in pests.

2 days ago

As a Site Supervisor Service Technician, youll take charge of job site operations, ensuring smooth, efficient project execution from start to finish. Whether youre refining your technical skills or learning new innovations in the field, we provide the tools and training to help you succeed.

30+ days ago

Urbana, IA

Part time

We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business.  . In this role, you will independently diagnose, service, and repair a wide range of RV systems including electrical, plumbing, HVAC, appliances, and chassis components.

30+ days ago

Urbana, Iowa

We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business.â¯ . In this role, you will independently diagnose, service, and repair a wide range of RV systems including electrical, plumbing, HVAC, appliances, and chassis components.

30+ days ago

West Branch, Iowa

Full time

This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate). Provide leadership to ensure safe, efficient and productive operations, while maintaining a high level of customer satisfaction.

15 days ago

Cedar Rapids, IA

p>The ideal candidate is someone who leads by example, thrives in a fast-paced environment, communicates well with people at all levels, and takes pride in building strong teams and long-term customer relationships. This role is critical to the success of our organization and serves as the bridge between our customers, RouteService Representatives, District Managers, and the leadership team.

1 day ago

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Customer Service Leader Jobs in Cedar Rapids, IA

Operations Leader Land Service Line MSA Professional Services Inc

Customer Team Leader (District Sales Manager), Cardiovascular Disease - North Central District Merck & Co Inc

Service Leader Chipotle Mexican Grill Inc

Nursing Practice Leader - Medical Surgical Services University of Iowa

Sales and Service Leader - Full Time Sephora USA Inc

Customer Service Representative The Boyd Group

Gun Customer Service Scheels Sports

Customer Service Associate Dollar Tree Inc

Customer Service Associate Walgreen Co

Pharmacy Customer Service Associate Walgreen Co

Customer Service Associate - Temporary Walgreen Co

Customer Service Representative Boyd Group Services Inc.

Customer Service - Self Storage Manager Public Storage

Pharmacy Customer Service Assoc. Cert Walgreen Co

Customer Service Engineer (VA ESOM) Kentro

Shift Leader Jersey Mike's Franchise Systems Inc

Direct Sales Leader True North Group LLC.

Team Leader Panchero's Mexican Grill

Assistant Restaurant Leader Raising Cane's

Restaurant Team Leader Perkins & Marie Callender's LLC (Inactive)

Correctional Trades Leader State of Iowa

YOUTH LEADER - FEMALE (16 HOURS/WEEK) Linn County Iowa

Shift Leader - $18.50-$22.00/hr - Marion - Urgently Hiring (52202) Taco Bell

Sales Leader Summit Business Group

Cooling CE Site Leader Vertiv Group Corp.

Structural Group Leader - Water/Wastewater Howard R Green Co

Team Leader Tractor Supply Co

Team Leader Chick-fil-A

Kitchen Leader Chipotle Mexican Grill Inc

Final Mile Site Leader - Cedar Rapids Maersk

Offer Technical Leader Schneider Electric SE

Property Tax Leader GreatAmerica

Shift Leader Your Pie

Final Mile Site Leader - Cedar Rapids A.P. Moller - Maersk AS

Quality Assurance Engineering Leader GreatAmerica

Shift Leader Bagel Brands

Assistant Manager/Shift Leader Domino's Pizza Inc

Assistant Restaurant Leader Raising Cane's USA LLC

Crew Leader - Arbor Wright Outdoor Solutions

Upstream and Downstream Leader Schneider Electric USA, Inc

Shift Leader (P1-1361295-1) Panda Restaurant Group Inc

Customer Account Manager Advance Auto Parts Inc

Assistant Store Manager - Customer Experience PetSmart LLC

Nursing Director - Obstetrics, Gynecology & Newborn Services University of Iowa

Service Manager HomeTeam Pest Defense

Site Supervisor / Service Technician Heartland Roofing, Siding and Solar LLC

Experienced RV Service Technician BISHS RV INC

Experienced RV Service Technician Bish's RV

Service Manager, AG Altorfer CAT

Service Manager City Laundering Company

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