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Customer Care Manager Jobs in Cedar Rapids, IA

Retail

Position Summary.

Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers.

13 days ago
New

Cedar Rapids, IA

Additionally, you will play a key role in fostering staff satisfaction and career development by providing mentorship, facilitating participation in leadership development programs, identifying growth opportunities, and creating an inclusive and supportive work environment that empowers team members to thrive and achieve their professional goals.

  • Manage staff retention, career development, and advancement by providing access to leadership development programs, mentorship opportunities, and the ability to take on increasing levels of responsibility within RTX, supporting long-term career growth and professional success.

    • 4 days ago

    Cedar Rapids, IA

    We are looking for a strong, passionate leader with an action oriented, collaborative mindset, who operates with a vision, delivers benefits to meet/exceed expectations, builds and enhances his/her people, evaluates performance of self and others by results, plans for his/her people's needs, anticipates project/organizational change, all while operating with Full Integrity. Our Displays engineering team leads the industry with cost competitive, innovative technology that sets ourselves apart from our competition and helps our customers make the most of their investment in our products.

    30+ days ago

    Cedar Rapids, IA

    Maximize the utilization of technology, automation, ai, self-service functions for contact center tools including case management, IVR, HR Core and other related systems to positively impact the productivity of the team and support services for our customers. Responsible for supervising, coaching, leading, and developing team members in the Services Center who provide employee and leader guidance related to routine and complex people management activities across all business lines.

    30+ days ago

    Iowa City, IA
    Remote

    Knowledge, Skills and Abilities • Demonstrated organizational and project management skills • Excellent interpersonal skills with the ability to build relationships at all levels of the organization • Clear and effective communication skills, both written and verbal • Collaborative mindset and ability to work well within a team • Willing to take responsibility and act independently, when necessary, with strong problem-solving abilities. • Meet with existing and potential customers (e.g., physicians, physician office groups at hospitals, hospital administrators, reimbursement specialists) by traveling (in an automobile or airplane) to identify their clinical needs, goals, and constraints related to patient care and to demonstrate how company products can help them achieve their goals.

    30+ days ago
    CVS Health Corp logo

    Cedar Rapids, IA
    • $18.50–$23.88 / hour

    Our team of people, that support your growth toward your leadership career include: your District Leader, Human Resources Business Partner, Training Store Manager, and your Store Manager coach. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

    30+ days ago

    Cedar Rapids, IA

    li>Define and manage technical risks & opportunities and develop and execute mitigation plans • Provide guidance to multidisciplined teams, leading effective working sessions and trade studies, cultivating and reinforcing group values, and identifying, analyzing and correcting technical problems. Successful candidates will be responsible for performing under limited supervision all tasks normally associated with the Project Engineer discipline, including bid and proposal work, operating budgets, management of program schedules and financial terms/conditions of contract.

    30+ days ago

    IA

    The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. You will grow the company's market share by selling to large, commercial users such as painting contractors, purchasing agents, manufacturers, and other commercial users who need large volumes of our high-quality products.

    30+ days ago

    Iowa, IA

    Must have a valid drivers license with a minimum of one year of driving experience and no more than two traffic violations within the past two years. We pride ourselves on making hot & fresh food, delivered to in a timely manner, and taking great care of our customers.

    30+ days ago

    Iowa City, IA

    li>Accountable for CDI nursing and department level successes as demonstrated through various indices which include but not limited to accurate Severity of Illness (SOI) / Risk of Mortality (ROM) capture rates, Complicating or Comorbid Condition (CC) / Major Complicating or Comorbid Condition (MCC) capture rates, Case Mix Index (CMI) analysis, physician query- response rates, and tracking financial variances, while providing guidance, coaching, and counseling to staff to assure outcomes and goals are achieved. The role leads, develops, and mentors the CDI Specialist team; designs and delivers clinical care provider and staff education (including residents and new providers); partners closely with Health Information Management/Coding, Quality, Analytics, Physician Advisors, and Clinical Departments; and drives process improvement and operational consistency across the enterprise.

    30+ days ago

    Coralville, IA

    during shift\n Continuous coordination and manipulation of objects during shift\n Frequent use of a computer, telephonic devices, and related office supplies\n \nIf an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.\n \nThe pay range for this position is $33.00 - $40.00 / Hour with the opportunity for eligible associates to earn additional compensation pursuant to the Company's bonus plan. \n \nPRINCIPAL DUTIES & RESPONSIBILITIES (Essential Job Functions)\n \nThe EM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):\n \nPerformance\n\n Promote a culture of accountability to meet or exceed the store's goals related to services, boutiques, retail sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store.

    30+ days ago

    Cedar Rapids, IA

    With the largest network of doctors, we are founded by a doctor for doctors with a mission to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve while providing exceptional careers and creating value for our stakeholders. As the largest and one of the fastest growing Dental Support Organizations, Heartland Dental provides exceptional service to its more than 2,300 supported doctors in 38 states and over 1,400 supported offices.

    30+ days ago
    New

    Cedar Rapids, Iowa

    Additionally, you will play a key role in fostering staff satisfaction and career development by providing mentorship, facilitating participation in leadership development programs, identifying growth opportunities, and creating an inclusive and supportive work environment that empowers team members to thrive and achieve their professional goals.

  • Manage staff retention, career development, and advancement by providing access to leadership development programs, mentorship opportunities, and the ability to take on increasing levels of responsibility within RTX, supporting long-term career growth and professional success.

    • 5 days ago
    Genuine Parts Company logo

    Marion, Iowa

    Let us know you're interested in a future opportunity by joining our Talent Community onjobs.genpt.comor create an account to set up email alerts as new job postings become available that meet your interest!

    • Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability.

    24 days ago

    Iowa City, IA

    The operations manager will be expected to respond in a timely manner to defects (proactive and retroactive) with well-rounded corrective action responses to support high quality instrument reprocessing and continuous process improvement.

  • Guide, coach, assign, and develop CSS Supervisors and team members through performance management (evaluative feedback counseling) to assure outcomes are achieved and staffing procedures are responsive and consistent.

    • 8 days ago

    Iowa City, IA

    Community clinics, including Quick Cares and Urgent Care, in the Muscatine, Riverside, and Iowa City corridor, UICC is home to providers and staff that provide comprehensive care outside of the hospital setting and give the community a sense of care whenever they need it most. A Bachelor's degree or an equivalent combination of education and experience in a health-related field such as Health Information Management or experience and in-depth knowledge of health care systems in order to provide services that support care delivery (e.g., patient relations, clinic operations, etc.).

    19 days ago

    Iowa City, IA

    p>Position Specific Summary:

    The Nurse Manager provides managerial and clinical leadership for the Dialysis Program to assure that all staff provide safe clinical care and have the education, methods, and resources to accomplish their performance objectives.

    Classification Title: Nursing Manager Appointment Type: Professional and Scientific Schedule: Full-time Work Modality Options: On Campus Compensation: Pay Level: 6A Contact Information Organization: Healthcare Contact Name: Nicole Olmstead Contact Email: nicole-olmstead@uiowa.edu.

    30+ days ago

    Cedar Rapids, IA

    Headquartered in Salt Lake City, Utah, Layton operates from 16 strategic offices across the United States, employing more than 1,500 construction professionals who serve diverse markets including healthcare, education, commercial office, industrial, hospitality, and multi-unit residential.

    Founded on the core values of honesty, unity, safety, and quality, Layton has built a reputation for excellence in complex project delivery while maintaining strong partnerships with clients, architects, and trade partners nationwide.

    30+ days ago

    IA
    Remote
    • $114,500–$212,600 / year

    li>Cross-Functional Collaboration: Partner with Marketing, Product Management, Finance, and Operations to align sales initiatives with broader nVent business objectives, including but not limited to new product introductions, marketing programs, promotions, forecasting, and identifying cross-brand opportunities.

    WHAT YOU WILL EXPERIENCE IN THIS POSITION:

    • Sales Strategy & Execution: Partnering to develop and implement sales strategies, including tailored value propositions for contractors, end-users, specifying engineers, and channel partners to drive achievement of revenue growth targets and expand market share across the US.

    18 days ago
    New

    Coralville, IA
    • Full time

    It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job.

    The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers.

    2 days ago
    New

    Cedar Rapids, Iowa

    li style="margin:0in 0in 0in 0.25in">Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks.

    The Dairy/Frozen Manager is responsible for the successful operation and profitability of the dairy/frozen department as well as training, directing and monitoring all department staff.

    1 day ago
    New

    Cedar Rapids, IA
    • $7,949.70–$17,325 / year

    Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Partnering with field leadership, this leader incorporates customer insights into go-to-market strategies, segmentation, and sales coverage plans to support revenue and margin growth.

    5 days ago

    Coralville, Iowa

    Sick time is awarded each January (56 hours, prorated based on hire date unless otherwise required by applicable law), holiday pay that includes New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and two weeks of New Parent Leave for birth, adoption, or foster placement.

    What you’ll do: 

    The Assistant Store Manager assists in the supervision of a store team focused on creating an unforgettable shopping experience that leaves our customers looking and feeling their best.

    30+ days ago

    Cedar Rapids, IA
    • $101,400–$188,300 / year

    WHAT YOU WILL EXPERIENCE IN THIS POSITION: nVent is seeking a dynamic and strategic ERICO / ILSCO Commercial Regional Sales Manager for the North Central USA Market to lead demand creation and product expertise for our sales organization within the Electrical Connections business. This sales role will provide industry and brand expertise for driving revenue growth, rapidly growing market share, and delivering outstanding customer value across the North Central United States the Commercial Market for the ILSCO / ERICO Brands.

    30+ days ago

    Coralville, Iowa

    strong>Discount Tire was founded in 1960 by Bruce T. Halle in Ann Arbor, Michigan, with a single store, an inventory of only six tires, and a promise to treat people right.

    We’re proud to be recognized as a Glassdoor Best Places to Work 2026 and named one of Forbes’ America’s Best Large Employers for 2026.

    30+ days ago

    Cedar Rapids, Iowa

    Define and manage technical risks & opportunities and develop and execute mitigation plans • Provide guidance to multidisciplined teams, leading effective working sessions and trade studies, cultivating and reinforcing group values, and identifying, analyzing and correcting technical problems. Active and existing security clearance required on day 1

    Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry.

    13 days ago

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