NewCustomer Service Lead-Entry Level Leader Meijer IncCustomer Service Lead-Entry Level LeaderMIWorking with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability. What You Bring with You (Qualifications): Passion for customer service with total engagement that conveys approachability to customers and fellow team members.
Team Leader, Mortgage Servicing - Customer Advocate United Wholesale MortgageTeam Leader, Mortgage Servicing - Customer AdvocatePontiac, MichiganFull timeThe Team Lead plays a critical role in fostering a culture of accountability, empathy, and high performance while ensuring the team delivers best-in-class customer experiences and prevents unnecessary loan escalation. The Team Lead, Customer Advocacy is responsible for leading and developing a team of Customer Advocates focused on resolving delinquent loan accounts through proactive engagement, customer-centric solutions, and compliance excellence.
NewTeam Leader, Mortgage Servicing Customer Advocate United Wholesale Mortgage LLCTeam Leader, Mortgage Servicing Customer AdvocatePontiac, MIThe Team Lead plays a critical role in fostering a culture of accountability, empathy, and high performance while ensuring the team delivers best-in-class customer experiences and prevents unnecessary loan escalation. The Team Lead, Customer Advocacy is responsible for leading and developing a team of Customer Advocates focused on resolving delinquent loan accounts through proactive engagement, customer-centric solutions, and compliance excellence.
Client Service Leader - Water Services CDM Smith IncClient Service Leader - Water ServicesDetroit, MICDM Smith has been providing a wide array of services to Michigan clients for over 40 years, including delivering some of the largest water and wastewater projects for major clients throughout the state. • Coordinating with senior regional and national leadership to identify opportunities to expand CDM Smith's delivery of strategic service offerings, including planning, construction, implementation, and alternative delivery.
Client Service Leader - Water Services CDM SmithClient Service Leader - Water ServicesDetroit, MichiganCDM Smith has been providing a wide array of services to Michigan clients for over 40 years, including delivering some of the largest water and wastewater projects for major clients throughout the state. • Coordinating with senior regional and national leadership to identify opportunities to expand CDM Smith's delivery of strategic service offerings, including planning, construction, implementation, and alternative delivery.
Full Time Customer Experience Front End Retail Leader The TJX CompaniesFull Time Customer Experience Front End Retail LeaderMonroe, MichiganCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Service Outsource Business Development Leader Bell and Howell, LLCService Outsource Business Development LeaderDetroit, MIRemoteThis team is supported by Integrated 360, our advanced technology platform that enables remote diagnostics and repair, automated SmartOps Dispatch, industry-leading field service KPIs, and 24/7/365 technical support-together delivering exceptional service level performance for our customers. Our Automation Solutions portfolio features next-generation equipment designed to enhance workflow efficiency and elevate customer experiences across key markets, including retail, pharmaceuticals, packaging, mail production, ecommerce, and manufacturing.
Service Leader Chipotle Mexican Grill IncService LeaderRoyal Oak, MIChipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service.
Field Services Leader Metro Consulting Associates LLCField Services LeaderPlymouth, MIPrimarily work outdoors, must be able to work in extreme heat and cold • Must be able to travel up to 100% of the time across multiple states • Regularly required to walk for long distances • Frequently lifts or moves objects up to 100 pounds • Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. The Field Inspection Leader is responsible for translating project objectives between project management and the field and directing all duties of Field Inspection Technicians assigned to them while using applicable technology to accurately conduct observations, collect data and document all field observations for municipalities, utility and private development clients.
Crew Leader with K2 Industrial Services, Inc. ASRC IndustrialCrew Leader with K2 Industrial Services, Inc.Allen Park, MIFull timeServing all major industry sectors from a network of facilities, our integrated approach means clients have fewer vendors to manage, administrative tasks are diminished, project timeliness and scheduling are improved, and costs are reduced. The Crew Leader is responsible for leading safe, efficient, and high-quality work while serving as the primary point of contact between the crew, supervision, Dispatch, Project Management and the customer.
Service Center Leader Andritz AGService Center LeaderCanton, MIPlan and direct production activities and establish production priorities for products in keeping with promised deliveries, effective operations, and cost factors. In lieu of a bachelor's degree (or foreign equivalent), we will accept a bachelor's degree earned through any suitable combination of education, training, and/or experience, as determined by a professional evaluation service.
NewIndustrial Client Service Leader - Industrial Water/Wastewater CDM SmithIndustrial Client Service Leader - Industrial Water/WastewaterDetroit, MIAs an integral member of our dynamic Industrial team, the Client Service Leader contributes by:ResponsibilitiesLeading business development, client engagement, client service management, and strategic marketing for multiple major industrial clients in the U.S. including hi‑tech facilitiesDeveloping and maintaining high value relationships with industrial clientsGrowing market share by partnering with senior project managers and key technical specialists as they work for clients to deliver high quality projectsCollaborating with our award‑winning technology group to stay at the forefront of leading‑edge tools that improve project delivery for clientsImplementing short and long‑term strategies that contribute to the growth and profitability of CDM SmithMinimum QualificationsBachelor's degree.12 years of related experience. Job DescriptionCDM Smith is seeking an Industrial Client Service Leader with a strong industrial water and wastewater background to help further accelerate the growth of our Industrial business unit by identifying promising new opportunities, winning exciting new projects and growing key client accounts.
Customer Service Workforce Manager-WFM Strategy Consultant Talent Software Services, Inc.Customer Service Workforce Manager-WFM Strategy ConsultantDetroit, MI$0.73–$87.91 / hourThe ideal candidate will possess deep expertise in workforce management, particularly with the IEX NICE platform, and have a proven track record of managing large-scale operations with nearly 1,000 representatives. Stakeholder Engagement: Collaborate with Executives and Operational leaders, and other key stakeholders to address workforce-related challenges, drive strategic initiatives, and support organizational goals.
Customer Service Representative Community Choice Financial Family of BrandsCustomer Service RepresentativeLivonia, MichiganFull timeOur Purpose: The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our c ustomers, Team Members, and c ommunities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You’ll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Customer Service Specialist-Seasonal OrkinCustomer Service Specialist-SeasonalWayne, Michigan$17–$18 / hourFounded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. Leading with empathy and a service mindset, you’ll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.
Customer Service Specialist OrkinCustomer Service SpecialistSterling Heights, Michigan$19–$21 / hourFull timeLeading with empathy and a service mindset, you’ll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers. Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate.
Customer Care Service Support Coord 3 Johnson Controls International PlcCustomer Care Service Support Coord 3Madison Heights, MIJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
NewCustomer Service Associate Fiserv IncCustomer Service AssociateMIRemote$31,200–$46,800 / yearThis is a remote role and you must reside in one of the following states; Florida, Wisconsin, Idaho, Georgia, Mississippi, Hawaii, Indiana, Iowa, Kansas, South Carolina, Louisiana, West Virginia, Michigan, Wyoming, Nebraska, North Carolina, Oklahoma, Texas, Utah, Virginia and Arizona. About your role: As a Remote Customer Service Associate, you will support bank partners, merchants, and cardholders by answering questions and resolving issues related to electronic payments and financial services.
Lab Customer Service Representative Corewell HealthLab Customer Service RepresentativeRoyal Oak, MIThe CSR II is responsible for answering and triaging calls, gathering information, and documenting into a call tracking system utilizing numerous computer systems simultaneously to investigate and resolve complex laboratory issues between internal and external customers; facilitating unusual test requests; ensuring thorough follow-up and communication between all appropriate laboratory entities and customers; providing training and support to new employees, communicating laboratory requirements and policies to external customers along with reporting critical, stat and routine test results; communicating customer changes, requests, and variances to internal customers. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do.
Customer Care Service Support Coord 1 Johnson Controls International PlcCustomer Care Service Support Coord 1Ann Arbor, MI$22.12–$34 / hourJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. Work with CRC to schedule customer service requests, from initiation to service completion, and maximize technical resource productivity and profitability by efficiently scheduling and dispatching Technicians with guidance from the STM and Team Leads.
Customer Service & Scheduling Coordinator Superior Fence and RailCustomer Service & Scheduling CoordinatorWestland, MI$15–$18As our Customer Service & Scheduling Coordinator, you’ll be the first point of contact for our customers: setting the tone for a professional, smooth, and trustworthy experience. At Superior Fence & Rail, our Core Values guide how we hire, lead, solve problems, and serve our customers.
NewCustomer Service Supervisor PetSuitesCustomer Service SupervisorSterling Heights, MI$14–$16PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. At NVA Pet Resorts, our mission is simple: Create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.
Customer Service Representative PetSuitesCustomer Service RepresentativeNovi, MI$12–$14PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. NVA Pet Resorts is part of National Veterinary Associates (NVA) — the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations.
Customer Service Coordinator MedNational StaffingCustomer Service CoordinatorSylvan Lake, MI$18–$21 / hourQualifications: High school diploma or equivalent Prior experience in customer service or customer call center experience Excellent effective communication skills and the ability to build authentic, collaborative relationships with internal and external partners Demonstrated ability to develop and foster key relationships with customers #ZR. Qualifications: High school diploma or equivalent Prior experience in customer service or customer call center experience Excellent effective communication skills and the ability to build authentic, collaborative relationships with internal and external partners Demonstrated ability to develop and foster key relationships with customers #ZR
Principal Customer Service Engineer Cadence Design Systems IncPrincipal Customer Service EngineerLivonia, MI$92,400–$171,600 / yearCadences Physical Systems Design & Analysis group is seeking a Principal Customer Service Engineer (Principal CSE) to support our Finite Element Analysis (FEA) and Virtual Manufacturing & Costing (VMC) team. This role is ideal for an experienced simulation engineer who enjoys solving complex customer problems, leading technical engagements, and contributing to both project delivery and presales activities.
Full-Time Customer Service Supervisor Kohl's CorpFull-Time Customer Service SupervisorMILead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service. In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service.
Customer Service Representative - State Farm Agent Team Member Brandon Krugh - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberHowell, MIAs a Customer Service Representative - State Farm Agent Team Member with Brandon Krugh - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Our team members enjoy three weeks of paid time off annually, plus opportunities to earn additional rewards like lunches, dinners, and gift cards through in-office promotions.
Customer Service Representative TMX Finance Family of CompaniesCustomer Service RepresentativeLivonia, MIThe Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You'll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Customer Service Representative Shyft GroupCustomer Service RepresentativeRoseville, MichiganAs the Customer Service Representative for Independent Upfitter (An Aebi Schmidt Brand) you will be responsible for managing the full lifecycle of customer orders, including order entry, parts ordering, purchase order submission, invoicing, and ongoing updates throughout the build process. Shyft uses E-Verify, which is an online system operated by the U.S. Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility and validate social security numbers.
Customer Service Representative Packaging Corporation of AmericaCustomer Service RepresentativePlymouth, MI$48,000–$55,000 / yearTwo (2) years' previous work experience in a customer service role with experience handling customer orders on an order entry system, and maintaining / building strong positive customer business relationships. Serve as a link between the customer and the design, sales and production teams to meet customer requirements including scheduling production, securing delivery dates, addressing order changes, and resolving complaints.
Sr. Customer Service Representative Packaging Corporation of AmericaSr. Customer Service RepresentativePlymouth, MI$55,000–$68,000 / yearFive (5) years' previous work experience in a customer service role with experience handling customer orders on an order entry system, and maintaining / building strong positive customer business relationships. Serve as a link between the customer and the design, sales and production teams to meet customer requirements including scheduling production, securing delivery dates, addressing order changes, and resolving complaints.
Customer Service Workforce Manager-WFM Strategy Consultant Saicon Consultants IncCustomer Service Workforce Manager-WFM Strategy ConsultantDetroit, MIRemoteThe ideal candidate will possess deep expertise in workforce management, particularly with the IEX NICE platform, and have a proven track record of managing large-scale operations with nearly 1,000 representatives. Stakeholder Engagement: Collaborate with Executives and Operational leaders, and other key stakeholders to address workforce-related challenges, drive strategic initiatives, and support organizational goals.
Vehicle Services Team Leader (100% Onsite) TTEC Holdings IncVehicle Services Team Leader (100% Onsite)Dearborn, MI$22.83–$26.80 / hourThis role is designed for someone who excels at building, documenting, and improving workflows and who can confidently train others to execute the work, rather than performing the day-to-day tasks themselves. Team Leadership and Employee Development: Lead, develop, coach, support, and evaluate the team: o Hold monthly one on one meetings with all team members.
Customer Service Workforce Manager-WFM Strategy Consultant LancesoftCustomer Service Workforce Manager-WFM Strategy ConsultantDetroit, MI$0.73The ideal candidate will possess deep expertise in workforce management, particularly with the IEX NICE platform, and have a proven track record of managing large-scale operations with nearly 1, 000 representatives. Stakeholder Engagement: Collaborate with Executives and Operational leaders, and other key stakeholders to address workforce-related challenges, drive strategic initiatives, and support organizational goals.
Mopar Supply Chain Customer Service / Dealer Support Manager \u0026 Buyback Lead Stellantis NVMopar Supply Chain Customer Service / Dealer Support Manager \u0026 Buyback LeadAuburn Hills, MIThe Supply Chain Team is seeking a self-motivated and highly customer centric leader to oversee our North America Supply Chain Customer Service and Dealer Support function. In this role, you will lead a customer-centric team responsible for frontline dealer support, buyback prevention, and rapid response to critical supply chain issues - including 24/7 production shutdown requests.
Customer Service / Inside Sales Representative (Short-term assignment) (On-Site) ConcentrixCustomer Service / Inside Sales Representative (Short-term assignment) (On-Site)Farmington Hills, MIOther qualifications for our Concierge Consultative Sales Representative role include: + Experience in high-touch, customer-facing roles + Consultative sales background with strong closing skills preferred + Excellent relationship-building and communication abilities + Highly motivated by results and recognition + Some tax knowledge is helpful but not required + Passion for delivering exceptional customer experience is essential + 1 to 2 years of customer service preferred + Employment for this position will begin on-site in the office starting on day one of employment at 34115 W 12 Mile Road, Farmington Hills, MI 48331. **WHAT YOU WILL DO IN THIS ROLE** As a Concierge Sales Representative, you will: + Understand and Identify needs quickly and accurately + Deliver personalized consultations to build excitement and clarity around product + Guide customers through the entire decision process and ensure successful transitions to tax professionals + Follow-up with leads to encourage completion of their tax filing journey + Actively contribute feedback to help improve the Concierge program + Deliver expert customer experiences…with a smile.
Temp Job: Associate Customer Service Representative in Auburn Hills, MI Net2SourceTemp Job: Associate Customer Service Representative in Auburn Hills, MIAuburn Hills, MI$23–$24.80 / hourResponsible for multiple SAP transactions (i.e. order entry, returns, credits/debits, quality notifications, outputs, deliveries/shipments, invoices). SAP-R3 or equivalent experience, High School Diploma required, College degree preferred, Customer Engagement and Order Management experience.
Customer Service Representative Community Choice Financial Inc.Customer Service RepresentativeTaylor, MIThe Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You'll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Customer Service Specialist-Seasonal Orkin LLCCustomer Service Specialist-SeasonalWayne, MI$17–$18 / hourFounded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.
Customer Service Specialist Orkin LLCCustomer Service SpecialistSterling Heights, MI$19–$21 / hourLeading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers. Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate.
Customer Care Service Support Coord 3 Johnson ControlsCustomer Care Service Support Coord 3Madison Heights, MichiganJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
Customer Service Associate Dollar Tree IncCustomer Service AssociateMIResponsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Customer Service Associate I Dollar Tree IncCustomer Service Associate IRochester Hills, MIResponsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Customer Service Associate II Dollar Tree IncCustomer Service Associate IIDetroit, MIfrom floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation. Your Role: As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers.
Customer Service Associate Walgreen CoCustomer Service AssociateAnn Arbor, MI$15–$17.50 / hourModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Customer Service Associate - Temporary Walgreen CoCustomer Service Associate - TemporaryDearborn Heights, MI$15–$17.50 / hourModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Pharmacy Customer Service Associate Walgreen CoPharmacy Customer Service AssociateSouthfield, MI$16–$18 / hourPerforms duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Inside Sales and Customer Service FASTSIGNS #380201Inside Sales and Customer ServiceLivonia, MIAt FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center.
Customer Service Representative FASTSIGNS #380201Customer Service RepresentativeAnn Arbor, MIAt FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center.
CSR Boyd Group Services Inc.CSRDetroit, MIAt the Glass America, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. What Glass America needs of you to join the team: Work experience that demonstrates the ability to stay organized and handle a high volume of phone calls and emails.