Customer Service Leader Jobs in the United States

Aloha Termite & Pest

Kapolei, HI

Build a Career with Hawaii’s Industry Leader Aloha Termite & Pest Control is seeking a reliable, people-first professional to join our Kapolei headquarters. We provide a professional, fast-paced environment where your attention to detail and commitment to the Aloha Spirit make a tangible difference every day.

Grainger

JANESVILLE, WI

span/pp /ppspan style=font-family:arial, helvetica, sans-serifstrongYou Will:/strong/span/pul type=discli style=font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifHandle a high volume of inbound callsstrong—/strongdelivering quality customer service with professionalism, empathy, and efficiency/span/lili style=font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifQuickly navigate multiple computer screens, software programs, and databases to resolve inquiries/span/lili style=font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifAssist customers with order placement, product information/identification, product search, pricing, invoicing discrepancies, apply credit, and facilitate returns/span/lili style=font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifProblem-solve independently, using critical thinking and available resources to deliver fast, accurate resolutions/span/lili style=font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifCollaborate daily in a positive, team-based environment committed to doing business with ethics and integrity/span/lili style=font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifMaintain attention to detail while managing complex or time-sensitive customer issues/span/lili style=font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifCommunicate clearly via phone and written messages/span/li/ulp /ppspan style=font-family:arial, helvetica, sans-serifstrongYou Have/strong:/span/pul type=discli style=font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifHigh School diploma or equivalent/span/lili style=font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifMinimum 1 year of customer service experience. During training, you will:/span/pul type=discli style=font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifLearn to navigate our systems, software programs, and internal processes/span/lili style=font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifBuild the core service skills you need, including:/span/liul type=circleli style=font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifCritical thinking/span/lili style=font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifEffective communication/span/lili style=font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifConfident decision-making/span/lili style=font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifTechnical agility/span/li/ul/ulpspan style=font-family:arial, helvetica, sans-serifAfter the successful completion of training, eligible team members can transition to a flexible hybrid work model:/span/ppspan style=font-family:arial, helvetica, sans-serifstrong✔/strong 3 days onsite / 2 days remote/spanbrspan style=font-family:arial, helvetica, sans-serifstrong✔/strong Earn in opportunity to become voluntarily remote based on performance after 6 months/spanbrspan style=font-family:arial, helvetica, sans-serifstrong✔/strong Eligible to bid for alternate shifts after 6 months/span/ppspan style=font-family:arial, helvetica, sans-serifstrong✔ /strongYou also have the option of working in the office up to 5 days a week./span/pp

USAA

Colorado Springs, CO

Participates as subject matter expert in enterprise, line of business, or internal projects on workforce strategies; engages appropriate areas within Contact Center Solutions or Claims Workforce Management to validate strategies. Maintains oversight and update authority to skill template management to ensure MSR skill sets align with MSR role / peer group supporting contact center strategy.

TTEC

Malta, NY

Webcam participation is expected during all instructor‑led TTEC and client‑required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

TTEC

Atlanta, GA

TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Webcam participation is expected during all instructor‑led TTEC and client‑required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration.

TTEC

McClellan Park, CA

Webcam participation is expected during all instructor‑led TTEC and client‑required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Your training experience includes engaging, instructor‑led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates.

TTEC

Austin, TX

Webcam participation is expected during all instructor‑led TTEC and client‑required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Your training experience includes engaging, instructor‑led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates.

TTEC

Portsmouth, VA

Whether it’s investigating patron accounts, resolving escalations with care, or ensuring KPI targets are met, you’ll be the difference between a team that’s simply functioning and one that’s thriving under strong leadership. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.

TTEC

Hampton, VA

Webcam participation is expected during all instructor‑led TTEC and client‑required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Your training experience includes engaging, instructor‑led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates.

Flagstar Bank

Estero, FL

In addition, this role has a large focus on coaching to sales, revenue growth, and operational integrity with a focus on successful sales and client experience behaviors while delivering high level of client service. Branch Banking Leader coaches a high-performing branch team to meet and exceed performance targets by teaching, training, and modeling sales behaviors while ensuring operational excellence.

TTEC

$13 - $16.35

Austin, TX

Webcam participation is expected during all instructor‑led TTEC and client‑required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

Inspire Connections Inc

$45000 - $55000

Santa Clarita, CA

Frontier Customer Service Representatives Are Expected To: Achieve sales targets through the execution of residential sales programs that include meeting with homeowners and renters . As a Frontier Customer Service Representative, you'll be the face of cutting-edge tech services delivered directly to homeowners and decision-makers.

Flagstar Bank

Brownstown, MI

Responsible for assisting the Branch Banking Leader with talent management functions including: employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements. Risk Management: Identify and mitigate reputational, regulatory, employee and client risks by helping team members understand and adhere to all applicable bank policies and regulations.

Flagstar Bank

$20.87 - $35.74

Farmingdale, NJ

Administrative: Responsible for assisting the Operations Leaderwith talent management functions including: employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements. Risk Management: Identify and mitigate reputational, regulatory, employee and client risks by helping team members understand and adhere to all applicable bank policies and regulations.

Flagstar Bank

Detroit, MI

In addition, this role has a large focus on coaching to sales, revenue growth, and operational integrity with a focus on successful sales and client experience behaviors while delivering high level of client service. Branch Banking Leader coaches a high-performing branch team to meet and exceed performance targets by teaching, training, and modeling sales behaviors while ensuring operational excellence.

Marriott Vacations Worldwide

Ft Lauderdale, FL

For example, in a Marketing Internship the participant may be expected to learn and master the role of a non-commissioned marketing associate in addition to opportunities to learn aspects of the commission-based roles, sales department, and other areas. Interns will participate in the following activities: comprehensive onboarding, operational duties within their assigned department, eLearning, and virtual meetings with company leaders, job shadowing, and a direct mentorship with an onsite leader.

Uline

Hudson, WI

Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback. Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

Flagstar Bank

$64022.43 - $83229.16

Van Wert, OH

In addition, this role has a large focus on coaching to sales, revenue growth, and operational integrity with a focus on successful sales and client experience behaviors while delivering high level of client service. A Branch Banking Leader coaches a high-performing branch team to meet and exceed performance targets by teaching, training, and modeling sales behaviors while ensuring operational excellence.

Flagstar Bank

$99731.7 - $132144.5

Little Neck, NY

Bachelor’s degree in Business, Business Administration, or related field highly preferred, but less formal education with more on the job experience may be substituted -OR- 10+ years branch banking experience required with 6+ of those years in a leadership role. Coach, motivate, and support the strategic initiatives by providing outstanding client service and performance by leading a team of Branch Leaders within designated district, through feedback, leadership, guidance and development opportunities.

Flagstar Bank

$99731.7 - $132144.5

Staten Island, NY

Bachelor’s degree in Business, Business Administration, or related field highly preferred, but less formal education with more on the job experience may be substituted -OR- 10+ years branch banking experience required with 6+ of those years in a leadership role. Coach, motivate, and support the strategic initiatives by providing outstanding client service and performance by leading a team of Branch Leaders within designated district, through feedback, leadership, guidance and development opportunities.

Pilot Flying J

$16.5 - $24.87

Inver Grove Heights, MN

Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces.

CVS Health

$17 - $31.3

Mendota Heights, MN

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. The Pharmacy Technician – Clinical Support Services position is responsible for utilizing their clinical knowledge and excellent customer service skills to provide our patients with the smooth service and delivery of medication to their homes.

Riverhead Building Supply Corp.

$20 - $25

Calverton, NY

Communicate with internal and external customers by telephone, mail, email and fax to investigate complaints, verify accuracy of charges, or to correct errors in accounts. We are a Large Corporate Industry Leader in Building Supplies Employing over 800 Friendly People on Long Island, Connecticut, Rhode Island and Massachusetts.

Hajoca Corporation

Dallas, TX

Provide strategic direction, coaching, and accountability to teammates in a manner that drives sales and ensures alignment between builder-focused sales strategies and showroom execution. This position leads a builder-driven growth model, managing both outside sales (builder-focused) and in-showroom consultants, while owning the financial performance, merchandising strategy, and customer experience of the showroom.

Sunbelt Rentals

$17.75 - $23.72

Fort Mill, SC

Some Sunbelt jobs may require driving for long periods of time, loading and unloading heavy equipment, performing work in extreme weather conditions including rain, wind or excessive temperatures and/or night and weekend work. Position Responsibilities: Completes customer orders, sources equipment as needed, places service calls, processes order cancellations and requests equipment pick-ups.

Sunbelt Rentals

$17.75 - $23.72

Fort Mill, SC

Some Sunbelt jobs may require driving for long periods of time, loading and unloading heavy equipment, performing work in extreme weather conditions including rain, wind or excessive temperatures and/or night and weekend work. Position Responsibilities: Completes customer orders, sources equipment as needed, places service calls, processes order cancellations and requests equipment pick-ups.

GEICO

Vail, AZ

Hybrid role: Training 100% in-office (6-9 months); post training 4 days a week in office and work from home 1 day a week. Hybrid role: Training 100% in-office (6-9 months); post training 4 days a week in office and work from home 1 day a week.

West Coast Arborists, Inc.

$23.75 - $29.43

Anaheim, CA

Facilitate contracting functions: Mapping, Underground Alert, Data Entry, Field book preparation, list preparation, filing, service alerts, public relations, errands, etc. Our reputation as professionals has allowed our company to grow each year, in turn creating a future of opportunity in the urban forestry industry.

Trios Health

$41.52 - $65.16

Kennewick, WA

Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. Trios is a 111-bed hospital located in Kennewick, WA, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® with acute care, rehabilitation, and behavioral health facilities from coast to coast.

CAI

$140000 - $190000

Richmond, VA

8+ years of experience in account management or program leadership, with at least 5 years in a lead account executive or program director role on a large government or public sector MSP or staffing contract. Required: Proven track record as a lead Account Manager or Program Manager on a large MSP or contingent workforce contract with full accountability for client relationships, contract compliance, and delivery outcomes.

Turtle

$19 - $23

Bridgewater, NJ

The Customer Service Representative will utilize best practices by adding value to customers by providing excellent customer service across all components of the branch operations to include sales, vendor management and product information. It is a significant force in the engineering and procurement of power distribution, automation, lighting, and energy projects, offering integrated services for the industrial and construction markets.

TEKsystems

Phoenix, AZ

We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

Tractor Supply Company

State College, PA

Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures.

Beacon Hill

$24

Boston, MA

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.

Papa Johns

$18.75 - $22.5

Westfield, IN

The Shift Leader supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. See Papa Johns Privacy Policy at https://www.papajohns.com/privacy-policy.html and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.

Hendrick Automotive Group

Charlotte, NC

Work includes frequent clerical and administrative assignments and interaction with office, customers, and company personnel. Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.

Hendrick Automotive Group

Charlotte, NC

Hendrick Automotive Group is seeking talented, driven individuals to join our Luxury Customer Concierge Center, supporting brands like BMW, Lexus, Mercedes-Benz, Audi, Land Rover, etc. We also offer a group of supplemental benefit plans including dental coverage, short-term disability, long-term disability, and supplemental life insurance.

Hendrick Automotive Group

Hoover, AL

Hendrick Chrysler Dodge Jeep Ram Collision Center (Hoover)Location: 1624 Montgomery Highway, Hoover, Alabama 35216. Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.

Raising Cane's

Tuscaloosa, AL

It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job. The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers.

HCA HealthONE Swedish

$43.57 - $62.29

Englewood, CO

Offering services across the continuum of care to meet patients’ total healthcare needs, HCA HealthONE includes seven acute care hospitals, a dedicated flagship pediatric hospital, a rehabilitation hospital, CareNow® urgent care clinics, mental health campuses, imaging and surgery centers, physician practices, home and hospice care, and AirLife Denver, which provides regional critical care air and ground transportation. Consistently among the Denver Business Journals’ list of top corporate philanthropists in the Denver-metro area, HCA HealthONE was named as one of the most community-minded organizations by The Civic 50 and contributed more than $1 million through cash and in-kind donations last year alone, along with more than $400M in federal, state and local taxes.

Percepta

Melbourne, FL

Process, answer, and/or resolve customer inquiries and concerns, determining the appropriate actions based upon job aids, research, and existing desktop solution tools, and taking the appropriate action with utmost priority and speed, to ensure service level metrics are achieved. Ensure that all customer contacts are properly logged into Siebel, the CRC's contact system, to allow for an accurate historical view of customers' contacts with the CRC; Manage follow-up Log and audit documentation of customer files.

Percepta

Melbourne, FL

Customer inquiries may include, but are not limited to, questions/concerns around the following: in-vehicle technology system use and troubleshooting, vehicle concerns inside and outside of warranty, mobile phone application support and troubleshooting, brand inquiries, vehicle specification inquiries, owner account inquiries, and basic vehicle feature utilization inquiries and concerns. Additionally, you will be responsible for meeting expected customer service levels and supporting business performance goals of the CRC by providing a full range of customer service, answering regular customer inquiries and concerns via multiple channels (telephone, correspondence, and email).

Raising Cane's

Tuscaloosa, AL

It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job. The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers.

KDC Construction

$25 - $40

San Jose, CA

The Service Technician performs tasks and responds to a high volume of repair and maintenance service work orders ranging from minor handyman type repairs to medium commercial renovation projects. Responsible for working safely adhering to all aspects of our Health, Safety, and Environmental Program both for self-protection and for protecting co-workers, sub-contractors, the public, and the client by supporting all Company safety efforts.

KDC Construction

$25 - $40

San Jose, CA

The Service Technician performs tasks and responds to a high volume of repair and maintenance service work orders ranging from minor handyman type repairs to medium commercial renovation projects. Responsible for working safely adhering to all aspects of our Health, Safety, and Environmental Program both for self-protection and for protecting co-workers, sub-contractors, the public, and the client by supporting all Company safety efforts.

Papa John's - Fairfax Main St

$18 - $20

Fairfax, VA

Hands-on training, a clean and safe work environment, quality business practices, advancement opportunities, and meaningful work combine to produce not only the best pizza but also the best team members! You’ll play a key role in ensuring exceptional customer experiences, delivering quality food, and leading our team in a fast-paced environment.

MedStar Health

$142064 - $287996

Baltimore, MD

The Senior Director of Nursing Operations and Patient Care Services is an active member of MedStar Health entity-based Division of Nursing's (DON) leadership/management team and is responsible for multiple defined areas of organized nursing services (clinical or administrative general or specialized). The Senior Director of Nursing Operations and Patient Care Services is a Department Leader who assumes 24-hour administrative and leadership authority and responsibility for the management and direction of the operational personnel and financial activities of the specified division units or procedural areas.

The Cruise Web, Inc.

$45000 - $100000

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Salesforce CRM – Best-in-class tools for managing sales, tasks, and client communication (phone, email, text, WhatsApp). For over 31 years, we've helped travelers book unforgettable cruise vacations using a consultative, customer-first approach.

Chestnut Health Systems

$49000 - $55000

Bloomington, IL

The Integrated Support Services Coordinator plays a crucial role in ensuring the smooth functioning of office operations and reception activities within Chestnut’s Central Illinois facilities. This position requires adept leadership and organizational skills to supervise staff effectively while managing multiple tasks and maintaining a high level of professionalism.

Chestnut Health Systems

$57500 - $65000

Bloomington, IL

We are seeking a passionate and experienced Associate Director of Substance Use Clinical Services to lead and inspire our dedicated clinical teams across outpatient, intensive outpatient, and residential substance use programs. As a mission-driven leader, you will play a pivotal role in ensuring high-quality, client-centered services that reflect the recovery values of Hope, Respect, Empowerment, Health/Wellness, and Spirituality/Connectedness.