p>The Director, Service Desk and Incident Management is a strategic and operational leader responsible for overseeing a function composed of both managers and individual contributors, driving the development and execution of strategy, roadmaps, policies, processes, and KPIs to ensure high-quality service delivery across the enterprise. Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.