Torrance, California26 days ago
div>- Serve as a day-to-day coordinator for the service desk queue, including monitoring incoming tickets, triaging priority, assigning tickets, following up on open items, and helping make sure tickets are handled in a timely manner.
Experience with Autotask, IT Glue, NinjaOne, Sophos, SonicWall, SharePoint, OneDrive, Teams, Entra ID, Intune, imaging new computers, basic networking, user onboarding/offboarding, or clients with security/compliance requirements is a plus.