1,509 Results for

Customer Service Consultant Jobs in Baltimore, MD

Jobs

New!

Jessup, MD3 days ago

We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

Washington, DC., District of Columbia24 days ago

$20–$21 Per Hour
Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.

New!

Washington, DC6 days ago

$40,000–$50,000 Per Year
Full-time

We are a growing organization dedicated to helping individuals and families better understand benefit programs designed to provide long-term financial protection and peace of mind. Through our partnerships with established unions, associations, and member-based organizations, we support members by explaining available options and guiding them through a simple, professional process.

New!

Jessup, MD3 days ago

As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer.

Bel Air, Maryland7 days ago

$18.35–$21.57 Per Hour
Part-time

Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential.

Preferred Qualifications: .

New!

Jessup, MD3 days ago

New!

Washington, DC2 days ago

Perform customer T2/T3 support activities including assessment of user experience scenarios and identifying resolutions to unique user access issues for Okta integrated applications. Description: Our client is seeking a Consultant SME Senior to provide guidance to IT partners on configuration, debugging, and deployment of tools requiring Identity and Access Management (IAM) integration.

New!

Rockville, MDToday

$23–$24 Per Year
Full-time

We are seeking a talented Leasing Consultant with prior leasing experience for a fast-paced residential apartment community located in Silver Spring, MD.

Explore Careers at Donaldson.

Washington DC, DC15 days ago

p style="text-align:justify">Offering a broad range of information technology solutions, Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services.

· Not be a friend, relative or other personal contact of any person employed in the Global Talent Management Office of Performance Evaluation (GTM/PE), the Office of the Director General and the Director of Global Talent (DGTM), or any office or individual involved in the selection/formalization of the service of the public member.

New!

Rockville, MD6 days ago

Remote

$75–$75 Per Hour

strong>Responsibilities

Expand existing Dynatrace Gen3 deployment to incorporate use cases, such as Teams Observabilty integration, Job Service observability, Self-Service Observability Onboarding Portal, Agentic Workflows Deployment (Dynatrace Intelligence), and NetFlow Observability Integration.
Deploy, configure, administer, and maintain Dynatrace environments, including OneAgent, ActiveGates, extensions, and integrations.

Baltimore, MD11 days ago

$85,000–$125,000 Per Year

Responsibilities include developing and ensuring quality systems and procedures for their assigned area are being followed via auditing functions, providing support to interdepartmental operations, addressing any quality-related issues associated with their area, and working along with the Quality Technician to root cause/ countermeasure internal and external defects. In addition to base pay, the compensation package may include participation in performance-based incentive programs (e.g., discretionary or non-discretionary plans), as well as overtime eligibility depending on the role.

Middle River, MD7 days ago

$45,177–$70,993 Per Year

Working knowledge of compliance requirements and continuous education to be up to date on industry and market events • Proficient in Microsoft Word, Excel and PowerPoint, Salesforce.com experience Bonus Points If You Have: • Capable of driving up to several hours per day to customer location(s) within an assigned territory or region is required • The ability to lift up to 50 lbs.

BRIEF POSITION SUMMARY:

Key Account Sales Consultant Public Sector (KPS) is critical to driving MSC's Public Sector market position and achieve revenue and profit growth within Public Sector Mid/Large Market customers ($200,000-$5,000,000 potential).

Washington, WA15 days ago

$70–$80 Per Hour
Contractor

This role bridges the gap between Finance and Technology, ensuring end users are confident and effective in utilizing financial systems. We are seeking a finance-focused professional with strong technical aptitude to support system adoption, training, and implementation efforts.

Elkridge, MD15 days ago

$40,000–$67,761 Per Year

Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement):

12-25 vacation days depending on years of service.

Baltimore, MD23 days ago

$20.50–$21.50 Per Hour
Temporary
Contractor

By applying for this job, you agree to receive calls, Al-generated calls, text messages, or emails from Synerfac Technical Staffing and our contracted partners. -Proficiency in Microsoft Office (Excel, Word, Outlook, Teams); experience with ERP and EDI systems preferred.

Columbia, MD28 days ago

Full-time

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Requires the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds.

Jessup, MD30+ days ago

$17–$19.50 Per Hour
Full-time
Employee

This role is non-exempt with a pay rate of $17.00-19.50 per hour for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. The position requires the ability to read and write English fluently, the ability to accurately perform intermediate mathematical functions and the ability to understand and perform all on-site resident management software functions.

MD13 days ago

$22–$24 Per Hour

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Prepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch.

Handle account activities related to collection accounts, including phone calls and face to face communications with customers.

Randallstown, MD13 days ago

$20–$22 Per Hour

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Prepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch.

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers.

Arlington, VA22 days ago

$17–$20 Per Hour

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Ability to do consistent physical activity - reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.

Must be able to provide personable, friendly "World Class" customer service to internal and external customers.

Arlington, Virginia23 days ago

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Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.

Must be able to provide personable, friendly “World Class” customer service to internal and external customers.

Arlington, VA30+ days ago

You understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions.

Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences.

Hunt Valley, MD30+ days ago

$35,600–$66,200 Per Year

With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). You will work closely with our Business Insurance team providing support, which includes processing policy changes, certificates and evidence of property insurance, and policy audits; all while maintaining the highest level of accuracy.

Chester, MD30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Jim Brown - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Outside of the office, I’m a proud University of Akron graduate with a B.S. in Business, and I’ve earned both the Chartered Life Underwriter (CLU) and Chartered Financial Consultant (ChFC) designations through The American College.

Washington, DC30+ days ago

$48,588–$79,185 Per Year

Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. If you have a love of meeting people and providing phenomenal customer service coupled with an interest in contributing directly to the bottom line of a multi-billion-dollar organization, this is the position for you!

Hunt Valley, Maryland17 days ago

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To learn more about a career at MMA, check us out our website or flip through recruiting brochure.

Instagram.

Arlington, VA22 days ago

Remote

The Travel Consultant/Advisor will work directly with clients to understand their travel needs, preferences, and budgets, and then design customized itineraries that may include flights, accommodations, transportation, tours, and other activities. The Travel Consultant/Advisor will provide ongoing customer support before, during, and after travel, handle inquiries via phone, email, and online channels, and maintain detailed records in booking and CRM systems.

Washington, District of Columbia30+ days ago

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Job Description:

Short Description: Customer Service Representative - Cashier

Traffic and Adjudication

M-F 12:30p-5p

Complete Description:

· The Customer Service Representative will be responsible for providing exceptional service to customers, addressing inquiries, resolving issues, and ensuring a positive customer experience.

Skills Matrix:

· Practical knowledge of collection and deposit methods, equipment, procedures, and techniques used in accounting and reconciliation activities.

DC20 days ago

$75,000–$150,000 Per Year

p>PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

CROFTON, MD24 days ago

$18–$20 Per Hour

Hybrid Customer Service RepresentativePartially Remote / In-Office Compensation: Base Pay + Commission on sales We are seeking a licensed Hybrid Customer Service Representative to join our growing team. This role requires exceptional relationship building, organizational skills, attention to detail, and the ability to handle sensitive and confidential information with utmost discretion.

District of Columbia15 days ago

We foster a family-friendly, innovative, challenging, fun working environment earning the distinction of being one of The Washingtonian’s 50 Great Places to Work and countless awards for employee programs, growth and innovation.

Travel to client sites in the DC-VA-MD metro area to provide technical project consulting and comprehensive IT support for a variety of clients (small businesses, non-profits, government agencies).

Greenbelt, MD30+ days ago

$15.45–$19.98 Per Hour

Important Duties • Responding to inquiries in person, and by phone • Processing program registrations, memberships, and facility reservations • Handling payments and basic recordkeeping • Assisting with administrative tasks and daily facility operations • Ensure safe, welcoming, and customer-focused environment while supporting staff, programs, and events across the division. As the first point of contact for our residents and guests, Customer Service Representatives provide frontline support by greeting patrons, answering questions, and promoting a positive experience at community and recreation facilities.

Reisterstown, MD30+ days ago

$20–$23.50 Per Hour

At Batteries Plus, our Customer Solutions Consultants work in a specialty environment where success comes from understanding customer needs, recommending the right products and services, and building trust through expertise. They stood out because they were reliable, customer-focused, interested in learning, and motivated to grow - and we helped them develop the technical knowledge and selling skills to succeed.

Largo, MD14 days ago

$58,000–$61,250 Per Year

This role requires strong case management skills, including developing and monitoring individualized employment plans (IEP’s), delivering structured employment services, and maintaining consistent engagement with participants. Success in this position depends on the ability to balance a caseload while ensuring each job seeker receives personalized, goal driven support from assessment through job placement.

MD29 days ago

$100,700–$160,900 Per Year

p>Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business.

This role enables Ciena Managed Services to win and deliver customer outcomes by shaping service management process architecture and supporting pre-sales engagements.

McLean, VA30+ days ago

$84,400–$155,400 Per Year

p>The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

Baltimore, MD30+ days ago

$85,800–$143,000 Per Year

Rather than owning individual complaints, we analyze thematic issues across hundreds of complaints, helping business partners uncover what's really happening within end‑to‑end processes and ensuring solutions address true root causes, not symptoms. You will independently assess the quality of root causes and action plans developed by the business, provide clear and actionable feedback, and coach teams toward stronger problem definition, deeper analysis, and data‑supported solutions.

Washington, District of Columbia30+ days ago

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The Customer Service Representative will be responsible for providing exceptional service to customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.

Washington, District of Columbia30+ days ago

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TITLE: Customer Service Rep

LOCATION: Washington, DC/Hybrid

Employment type: Contract w2/1099/C2C

MINIMUM EDUCATION: Bachelor’s degree in IT, related field, or equivalent experience.

REQUIRED EXPERIENCE: 3 years

INTERVIEWS: Webcam Only

Job Description:

The client is looking for a person with 3 years of working experience as a Customer Service Rep.

Employment type: Contract w2/1099/C2C

Complete Description:

The Customer Service Representative will be responsible for providing exceptional service to customers, addressing inquiries, resolving issues, and ensuring a positive customer experience.

New!

DC3 days ago

$98,000–$163,000 Per Year

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Develops account plan goals, strategies, and activities - collaborates across stakeholder groups (other federal agencies) to develop, update and execute account plans, including identifying account goals, strategies, opportunities and activities to meet customer travel and expense needs and to communicate service benchmarks and share best practices. This involves developing strategic account plans, customer focused fact sheets, reports, etc. and preparing executive briefing materials/information to ensure leadership remains informed regarding the customer's evolving mission, strategic travel service needs, operational requirements and concerns.

Rockville, MD18 days ago

$51,703–$76,463 Per Year

Under the general supervision of a Program Manager, the MC311 CSR is responsible for answering incoming telephone calls in a professional and courteous manner by successfully using a combination of technology (laptop, software, internet, etc.) and exemplary soft skills (active listening, clear speaking, problem solving, etc.). The Department of Technology & Enterprise Business Solutions (TEBS) Customer Service Representative-I, Grade 13; MC311 Customer Service Center is Montgomery County's premier source for non-emergency government information and services.

DC8 days ago

p>As a Senior Consultant within Chase Travel Consulting Services, you will transition to a key advisor for Chase Travel's best clients, participating in payment, expense, and invoice assessments, developing strategic solutions, and optimizing or implementing payment solutions and systems. You will have demonstrated experience in defining systems strategy, gathering and documenting business requirements, leading fit-gap analysis, designing business processes, configuring functional requirements, testing, and providing client user training for expense and invoice implementations.

Baltimore, MD7 days ago

Remote

$4,001–$6,300

In this role, you will help families find the right financial protection coverage for their needs — working entirely by phone and Zoom from your home. Life and Health Insurance License required before start date — or demonstrated willingness to obtain quickly (exam prep resources provided).

Washington, District of Columbia30+ days ago

p>This role combines temporary assignments with a flexible schedule for individuals that are passionate about introducing their city to newcomers!

Our Destination Services Consultants provide local support and expertise to employees and their families who are being relocated.

New!

Arlington, Virginia4 days ago

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Develops account plan goals, strategies, and activities - collaborates across stakeholder groups (other federal agencies) to develop, update and execute account plans, including identifying account goals, strategies, opportunities and activities to meet customer travel and expense needs and to communicate service benchmarks and share best practices. Presents an integrated view of the customer to vendors and travel business lines to provide context for the customer's travel & expense needs, and serves as advisor to the Office of Travel, Employee Relocation and Transportation leadership regarding customer strategy, history, and relationships.

DC30+ days ago

$130,000–$216,000 Per Year

p>We are seeking a Rolling Stock Electrical Services Senior/Principal Consultant to join our team in Los Angeles, CA to provide high quality rolling stock consultancy services to clients primarily in the field of electrical systems, such as vehicle control circuits, propulsion and traction control, auxiliary power/battery, EMI/EMC, software, lighting, high voltage collection and distribution, communication systems, monitoring & diagnostics, and/or other rail vehicle electrical systems across of a variety of vehicle types, including commuter rail, streetcars, light rail, locomotives, and metro vehicles. AtkinsRéalis believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, information, assets, and products; accessing confidential information and partnering and regularly working with or supervising other AtkinsRéalis employees and interacting with AtkinsRéalis clients including government property or ports.

Baltimore, MD30+ days ago

$65,000–$130,000 Per Year

p>As a service consultant, you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customers needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Arbutus, Maryland14 days ago

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As a Customer Service Representative, or CSR, you will act as a liaison, provide product and services information, and resolve any emerging problems that our customers might face with accuracy and efficiency.

To provide outstanding garage door repair service, complete customer satisfaction and a program that rewards excellence from our franchisees, technicians and staff.

Annapolis30+ days ago

As our Automotive Repair Service Consultant, you'll work directly with customers to understand their vehicle concerns, create accurate service estimates, and coordinate repairs with the shop team. Founded in 1987, Silver Star Service Center, Inc. is a family-owned and operated company that specializes in European automotive repair and maintenance.

Baltimore, Maryland30+ days ago

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*All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mosquito Joe® franchise system within a specified geographical area.

You’ll help support our customers and office team through important daily follow-up and communication tasks, including:

Managing accounts receivable follow-up and updating payment information.

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Customer Service Consultant Jobs in Baltimore, MD

Cloud Solutions Consultant, National Security (NatSec) Professional Services (ProServe) Amazon Web Services, Inc.

Leasing Consultant - $20-$21/hr - DC Beacon Hill Staffing Group, LLC

Customer Service Representative - Work From Home American Income Life

Delivery Consultant, WWPS ProServe Amazon Web Services, Inc.

Retail Customer Service Associate FedEx

Sr. Delivery Consultant, WWPS ProServe Amazon Web Services, Inc.

SME Consultant Sr. (Okta) PlanIT Group

Leasing Consultant THE DONALDSON GROUP

Public Member Consultant ARCTICOM LLC

Dynatrace Consultant (remote) System One

QUALITY ASSURANCE CONSULTANT Carter Machinery Company, Inc

Sls Consultant, Public Sector Key Account MSC

D365 F&O Consultant Page Group

Outside Sales Representative - Scaffolding Commercial Sunbelt Rentals

Customer Service Representative Company Confidential

New Home Consultant Lennar Homes

Leasing Consultant Company Confidential

Customer Service Representative (Loan Consultant II) Lendmark Financial Services LLC

Customer Service Representative (Loan Consultant I) Lendmark Financial Services LLC

Customer Service Consultant Caliber Collision Centers

Customer Service Consultant Caliber Holdings

Customer Experience & Service Transformation Management Advisory Consultant Accenture Plc

Customer Service Representative, Business Insurance Marsh & McLennan Companies Inc

Customer Service Representative - State Farm Agent Team Member Jim Brown - State Farm Agent

Showroom Customer Service Representative Ferguson Enterprises Inc

Customer Service Representative, Business Insurance Marsh McLennan

Remote Customer Service Representative Escape Travel by Jonelle

Customer Service Rep - Cashier AHU Technologies

Business Analytics Consultant Senior - Marketing & Customer Analytics The PNC Financial Services Group Inc

Hybrid Insurance Customer Service Michael Derocher - State Farm Agency

Technical Services Consultant / IT Consultant MainSpring

Northern Recreation & Leisure Services - Customer Service Representative - Seasonal/Year-Round Maryland-National Capital Park And Planning Commission

Customer Solutions Consultant (Technology Sales) Batteries Plus Bulbs

Career Services Consultant Employ Prince George's

Customer Support Operations Consultant Ciena Corp

Customer Experience Management Consultant, Qualtrics Deloitte Touche Tohmatsu Ltd

Independent Root Cause Quality Consultant (Customer Advocacy) - Hybrid M&T Bank Corp

Customer Service Rep with Cashier exp AHU Technologies

Customer Service Rep AHU Technologies

Customer Engagement Manager - Senior Consultant Guidehouse Inc

Customer Service Representative I, Grade 13 Montgomery County, Maryland

Senior Implementation & Travel Expense Consultant, Chase Travel Consulting Services JPMorgan Chase & Co

Remote Sales Consultant – Financial Services Nexera

Destination Services Consultant Dwellworks Brand

Customer Engagement Manager - Senior Consultant Guidehouse

Rolling Stock Electrical Services Senior/Principal Consultant AtkinsRealis Group Inc

Service Consultant Hyundai Motor America

Customer Service Representative Precision Door Service Central MD

Automotive Repair Service Consultant Silver Star Service Center Inc

Customer Service Representative Mosquito Joe

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