213 Results for

Customer Service Consultant Jobs in Baltimore, MD

Jobs

Baltimore, MD29 days ago

$50,000–$75,000 Per Year
Full-time
Employee

You will be responsible for helping customers by providing product and service information and resolving technical issues. • Develop and maintain a knowledge base of the evolving products and services.

New!

Baltimore, MDToday

$45,177–$70,993 Per Year

Working knowledge of compliance requirements and continuous education to be up to date on industry and market events • Proficient in Microsoft Word, Excel and PowerPoint, Salesforce.com experience Bonus Points If You Have: • Capable of driving up to several hours per day to customer location(s) within an assigned territory or region is required • The ability to lift up to 50 lbs. BRIEF POSITION SUMMARY: Key Account Sales Consultant Public Sector (KPS) is critical to driving MSC's Public Sector market position and achieve revenue and profit growth within Public Sector Mid/Large Market customers ($200,000-$5,000,000 potential).

New!

Baltimore, MDToday

$49,685–$77,839 Per Year

Key Account Sales Consultant Public Sector (KPS) is critical to driving MSC's Public Sector market position and achieve revenue and profit growth within Public Sector Mid/Large Market customers ($200,000-$5,000,000 potential). With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.

New!

Washinfton, DC1 day ago

Perform customer T2/T3 support activities including assessment of user experience scenarios and identifying resolutions to unique user access issues for Okta integrated applications. Description: Our client is seeking a Consultant SME Senior to provide guidance to IT partners on configuration, debugging, and deployment of tools requiring Identity and Access Management (IAM) integration.

Washington, DC8 days ago

$60,000–$75,000

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.

New!

Baltimore, MD2 days ago

$85,000–$125,000 Per Year

Responsibilities include developing and ensuring quality systems and procedures for their assigned area are being followed via auditing functions, providing support to interdepartmental operations, addressing any quality-related issues associated with their area, and working along with the Quality Technician to root cause/ countermeasure internal and external defects. Seeking candidates with a minimum four years of experience in quality engineering or related role; Bachelor's degree in engineering or related field, preferred; Certification in quality methodologies (e.g., Six Sigma, ASQ) is a plus.

Silver Spring, MD15 days ago

Full-time
Employee

This role is non-exempt with a pay rate of $24.00 per hour for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. The position requires the ability to read and write English fluently, the ability to accurately perform intermediate mathematical functions and the ability to understand and perform all on-site resident management software functions.

New!

Washington, DC5 days ago

$23,000–$25,000 Per Year

We are seeking a talented Leasing Consultant with prior leasing experience for a 757-unit residential apartment community located in Washington, DC (The Berkshire). Named a Top 20 Values-Driven Employer in the Greater Washington Region by GoodSeeker, Donaldson is proud to foster a culture rooted in respect, teamwork, and growth.

New!

WASHINGTON D.C., DC1 day ago

Remote

It is a high velocity sales position that leverages a prioritized call list to drive prospect engagement remotely by phone, video, face to face, and utilizing digital tools. Internal Partnerships: Effectively work with customer support/set up teams and category specialists to progress deals forward to closed won.

Washington DC, DC7 days ago

Integration Leadership: Architect and build complex integrations using IntegrationHub, REST/SOAP APIs, and MID Servers to connect ServiceNow with external systems (e.g., OKTA, salesforce, JIRA). • Workflow Automation: Design sophisticated workflows using Flow Designer and Virtual Agent, incorporating GenAI capabilities where applicable to enhance user experience.

Reisterstown, MD7 days ago

$20–$23.50 Per Hour

At Batteries Plus, our Customer Solutions Consultants work in a specialty environment where success comes from understanding customer needs, recommending the right products and services, and building trust through expertise. They stood out because they were reliable, customer-focused, interested in learning, and motivated to grow - and we helped them develop the technical knowledge and selling skills to succeed.

Washington, DC30+ days ago

$178,000–$281,000 Per Year
Full-time
Employee

The Client Partner will engage with colleagues throughout Slalom to introduce thought leadership, create winning proposals, and deliver superlative work, thereby growing Slalom's consulting footprint with existing customers and opening doors to new ones. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life.

Owings Mills, MD30+ days ago

$20–$25 Per Hour

At Honest Abe Home Services, we take pride in delivering top-quality plumbing and HVAC services with honesty, professionalism, and a strong focus on customer satisfaction. You’ll be the friendly voice our customers hear when they call and the organizational backbone supporting daily office operations.

Phoenix, MD30+ days ago

Full-time

Essential Experience:Strong requirement: Proven experience working with ServiceTitan CRM – must be comfortable navigating the platform for scheduling, customer data entry, call logging, and related functions. A key requirement for success in this role is direct, hands-on experience using ServiceTitan CRM, as it is our primary platform for managing customer records, scheduling, and service workflows.

Aberdeen, MD25 days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

New!

Westminster, Maryland3 days ago

$18–$20

Atlantic Blue is seeking a reliable and detail-oriented Customer Service Representative (CSR) to support our daily office operations. This role is ideal for someone who enjoys a mix of customer interaction and administrative work in a fast-paced environment.

New!

Baltimore, MD5 days ago

Remote

In this role, you will provide exceptional customer support in both English and a second language through various communication channels, including phone, email, chat, and in-person interactions. Hybrid work-from-home position with the capability to report onsite as business needs require, including up to 5 days onsite when necessary.

Washington, DC30+ days ago

$93,700–$156,000 Per Year

The Architectural Services Consultant will promote professional door hardware specification services including Division 8 and 28 to prospective architectural accounts as a “pull through” sales strategy to penetrate the market. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential.

Middle River, MD30+ days ago

The Customer Service Representative enters information into the database, processes payments, and assists patrons in understanding the programs procedures regarding payment options, information changes, and violations enforcement. Provide assistance to process/update expired credit cards, options changes, replenishment amounts, balance thresholds, address changes, and add tags, process applications, and correspondence.

DC Metro, DC30+ days ago

Full-time

We foster a family-friendly, innovative, challenging, fun working environment earning the distinction of being one of The Washingtonian’s 50 Great Places to Work and countless awards for employee programs, growth and innovation. Travel to client sites in the DC-VA-MD metro area to provide technical project consulting and comprehensive IT support for a variety of clients (small businesses, non-profits, government agencies).

Bethesda, MD29 days ago

Remote

$110,000–$140,000

The firm provides outsourced accounting, auditing, risk advisory and consulting, and tax services to an extensive client base, which consists of nonprofit organizations, government contractors, professional service firms and others. Ideal candidate would have experience with the following additional software platforms: Sage Intacct Budgeting and Planning, Martus Software, Microsoft – SharePoint, PowerPoint, Excel, Word, Outlook and Teams.

Annapolis, MD30+ days ago

$17.50–$26 Per Hour

PBO Customer Service Representatives explain insurance and self-pay liability and assist customers in finding solutions to pay their balances by: collecting money over the phone, establishing payment plans, acting as a liaison for accounts in bad debt and determining eligibility for state/local programs including Luminis Health medical financial assistance programs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: The PBO Customer Service Representative is responsible providing exceptional customer service to customers while resolving billing concerns and self-pay collections while adhering to compliance with policies and regulations.

Washington, DC30+ days ago

Responsible for answering and returning customer, internal and outside agencies phone calls by the next business day; Provides first line response to eligibility customer complaints by reviewing, investigating and closing cases in COM within 5 business days; Supports customers with accessibility information needs by providing first line information and assistance on MetroAccess Service, policy, and procedures. Guided by the “Your Metro, The Way Forward” Strategic Transformation Plan, WMATA is aligning its operations, technology, organizational structure, and capital investments to meet evolving customer needs, improve efficiency, and strengthen regional mobility.

New!

Annapolis, MD5 days ago

$15–$17 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

Not available, DC12 days ago

Full-time
Employee

Our unique combination of renowned frontline experience responding to some of the most complex breaches, nation-state grade threat intelligence, machine intelligence, and the industry's best security validation ensures that Mandiant knows more about today's advanced threats than anyone. Preferred qualifications: Experience evaluating host and network forensic reports of electronic media, packet capture, log data analysis, malware triage and network devices in support of information security operations.

Washington, DC30+ days ago

$18–$21 Per Hour

This position is responsible for providing outstanding customer service by responding to inquiries via phone, email, and web cases. Respond to inbound calls, emails, and web cases, documenting interactions thoroughly in Salesforce.

New!

Halethorpe, MD4 days ago

because entering data and prioritizing services is going to be essential (don't worry, it's a really cool computer program and we'll teach you how to use it). We just need you to be on the ball, organized, play well with others, and smile big when our customers call.

Washington, DC13 days ago

Case Management System (CMS) Oversight: Competently operate CMS to initiate, update, and monitor cases, ensuring timely follow-up and resolution within established deadlines (e.g., closing cases within 45 days, submitting new CMS cases within 5 days of FSO submittal). Your responsibilities will include, but are not limited to, a weekly rotation of critical duties: + Military Pay Expertise: Utilize the Joint Military Pay System (JMPS) to promptly address inquiries and rectify transactions for military members.

Arlington, VA25 days ago

Part-time

The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information.

Rockville, Maryland15 days ago

$17.40–$21.80 Per Hour

Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. As a Customer Service Representative, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls and performing administrative functions ensuring the highest level of customer service, quality, efficiency and accuracy in all that you do.

New!

Arlington, VA5 days ago

Full-time

We are at the forefront of brand engagement and customer acquisition, consistently developing and implementing our clientele's latest and most advanced wireless technology by delivering and executing experiential customer service and sales campaigns. Execute residential sales campaigns on behalf of our telecommunications client in an effort to drive sales and create exciting customer experiences that drive satisfaction and long-term retention.

Arlington, VA30+ days ago

Driven by a desire to build relationships, Customer Service Representatives naturally excel at connecting with residents and providing superior service to ensure that we deliver the best in apartment living. Passion for providing exceptional customer experiences and embodying our core customer service elements of: CARING – Demonstrated passion for caring about customers and co-workers alike.

Elkridge, MD11 days ago

$20–$20 Per Hour

Washington, DC30+ days ago

$55,000–$65,000

In this pivotal role, you will act as the main point of contact for our esteemed customers in the DC area, ensuring their needs are met with outstanding service. In this role, you’ll handle customer inquiries while identifying opportunities to promote products and services, build client relationships, and close sales.

Linthicum, Maryland26 days ago

$17–$19 Per Hour

Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Obtain key information from the customer while expressing empathy, a sense of urgency and confidence that they called the right company and we will solve their plumbing problems.

Calverton, MD30+ days ago

$65,000–$80,000

In this role, you will be responsible for addressing customer inquiries, resolving issues, and promoting and selling our sustainable energy solutions to B2B customers. Your ability to communicate effectively and build relationships will play a key role in delivering customer satisfaction and ensuring a positive experience with our brand.

Largo, MD18 days ago

$38,000–$42,000 Per Year

Welcome to Allstate Insurance: Adkins Insurance Group, where we believe in protecting what matters most and providing unparalleled support to our community in Largo, Maryland. We're looking for a bright, friendly, and dedicated Insurance Customer Service Representative to join our close-knit team.

Baltimore, Maryland30+ days ago

Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care. Job Description: As a Remote Customer Service Representative, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home.

Rockville, MD30+ days ago

$17.40–$21.80 Per Hour

Clarksville, MD15 days ago

Employee Polygraph Protection Act (EPPA):https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf. Greet customers in a friendly manner and listen to their requirements in order to match their vehicle needs with one in current inventory.

Washington, DC30+ days ago

Remote

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear. The CSR will handle a high volume of inbound calls, demonstrate excellent communication skills, and deliver a positive customer experience while adhering to company policies and compliance requirements.

UNAVAILABLE, DC30+ days ago

$22–$24 Per Hour

Ensure new residents have a seamless move-in experience by conveying important information and requirements to resident ahead of move-in day in accordance with JBG SMITH policies, completing pre move-in inspections of apartment homes to address any deficiencies prior to move-in, coordinating reservation of loading dock and freight elevator, assisting resident as needed with setup of utilities, renter’s insurance, and Internet access. Ensure residents moving out have seamless experience departing the community by arranging pre move-out inspections with service team, coordinating reservation of loading dock and freight elevator, assisting resident as needed with transferring utilities back to building’s name.

Washington, District of Columbia15 days ago

Remote

The Claros Travel is a growing luxury services company dedicated to creating seamless, personalized, and high-quality experiences for our clients. We are seeking a professional and customer-focused Luxury Customer Service Representative to join our remote team and support our expanding client base.

Washington, District of Columbia15 days ago

Remote

In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience. Assist clients with luxury and leisure bookings, including changes, cancellations, and special requests.

Washington D.C., District of Columbia15 days ago

Moodreact is a full-service maintenance company supporting homes and businesses with expert electricians, appliance repair technicians, plumbers, and skilled general labor teams. This role is ideal for individuals who enjoy helping others and want to build strong communication and problem-solving skills.

Washington, Washington, DC11 days ago

$20.05–$28.26 Per Hour

We provide full banking services for our commercial clients, including new account setup and maintenance, cash management products, and in-person assisted and automated transaction services. Resolves basic service issues by maintaining a developed working knowledge of basic bank products and services while referring more complex requests to appropriate colleagues or departments.

Washington, Washington, DC21 days ago

Job Summary: EMCOR Government Services is seeking a Customer Service Representative who will provide superb customer service assistance in support of the Facility Logistics Services Division at the FBI Facilities in Washington D.C. This role is covered by the CBA for Local 99. Essential Duties & Responsibilities: Provide customer service assistance in support of the Facilities Logistics Services Division at the FBI Facility in Washington, D.C. Respond to facility and logistics service requests from customers via phone, email and in person.

Parkville, MD19 days ago

$16–$19 Per Hour

Prepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay). Knowledge of general office equipment and basic computer skills as well as good oral and written communication skills with strong sales drive and exceptional customer service.

Annapolis, MD30+ days ago

In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._. _Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.

Annapolis, MD30+ days ago

Adheres to the compliance policies of the department and organization (i.e. timely arrivals, minimal absences, appropriate attire, readiness for work, adherence to the department working schedule, follows AAMC policies regarding personal electronic devices, and other policies, as outlined by the organization). Demonstrate ability to apply technical knowledge in multiple systems, including but not limited to Epic-based applications, administrative applications (i.e. Outlook, AAMC Intranet, Compass, etc.), and necessary online applications.

Stand out to leading employers.

Upload your resume and let employers find you for new Customer Service Consultant job openings. Plus, receive relevant job matches delivered straight to your inbox.

Customer Service Consultant Jobs in Baltimore, MD

Jobs

Virtual Customer Service RepresentativeArias Agencies

Sls Consultant, Public Sector Key AccountMSC

Key Account Sales Consultant (Public Sector)MSC

SME Consultant Sr. (Okta)PlanIT Group

Financial Consultant - Bethesda, MDFidelity Investments

QUALITY ASSURANCE CONSULTANTCarter Machinery Company, Inc

Leasing Consultant - LIHTCPratum Companies

Leasing ConsultantDonaldson

B2B Sales Consultant, Commercial (DC, VA)Staples, Inc.

Senior CRM/CPQ Developer (ServiceNow)Boomi

Customer Solutions Consultant (Technology & Services)Batteries Plus - DL Myers Inc

Client Partner - Financial ServicesSlalom LLC

Customer Service Representative (CSR)JF Plumbing & Heating

Customer Service Representative Plumbing & Water Treatment ServicesLiberty Pure

Spanish Bilingual Limited Service Customer Service RepresentativeMaximus

Customer Service RepresentativeAtlantic Blue Water Services

Customer Service RepresentativeAllmed Staffing Inc

Architectural Services ConsultantAllegion

Entry Level Customer Service Representative (Call Center)The Panther Group

Technical Services Consultant / IT ConsultantMainSpring

Accounting Technology Services (ATS) Senior ConsultantGRF CPAs & Advisors

Customer Service Representative - Professional Business OfficeAnne Arundel Medical Center

Customer Service Representative - DC/MD/VAJamison Professional Services, Inc. (JPS)

Customer Service RepresentativeU-Haul

Senior Security Consultant, Intelligence ServicesGoogle

Customer Service RepresentativeAddison Group

Customer Service RepresentativeP.E.A.C.H. Teams

Customer Service RepresentativeTeksouth Corporation

Retail Customer Service AssociateFedExGround

Customer Service RepresentativeSuburban Propane

Sales and Customer Service RepresentativeAtomic Promotions Inc

Customer Service Representative at RiverHouse - The JamesJBG SMITH

Lead Generator / Customer Service Representative - Brand AmbassadorCarroll Water

Customer Service Representative - Weekly Pay - Washington DCUniversal Energy Solutions

Customer Service Representative-2nd shiftRoto-Rooter Services Company

Customer Service Representative - Weekly Pay - Calverton, MDUniversal Energy Solutions

Licensed Insurance Customer Service RepresentativeAllstate Insurance: Adkins Insurance Group

Customer Service RepresentativeTravelwithsan

Customer Service Representative in Rockville, Maryland | Careers at Rockville, MDUNAVAILABLE

Entry Level Automotive Customer Service RepresentativeJim Coleman Honda

Remote Customer Service RepresentativePearl Interactive Network

Customer Service Representative at 1221 VanJBG SMITH

Luxury Customer Service RepresentativeThe Claros Travels

Customer Service RepresentativeThe Claros Travels

Customer Service RepresentativeMoodreact

Customer Service RepresentativeEagleBank

Customer Service Representative (FBI BOC)EMCOR Government Services, Inc.

Customer Service RepresentativeGerber Collision & Glass

Associate Customer Service RepresentativeHighmark Health

Customer Service RepresentativeAnne Arundel Medical Center

Similar Job Searches