Required Skills:· Excellent customer service skills, pleasant, professional, and articulate phone voice· Ability to multi-task· Computer literacy, efficient and accurate data-entry and reporting skills
Desired:· Minimum of one year of healthcare office experience and/or experience assisting therapy clinicians with treatment sessions
preferred.· Assists patients and therapists with preparation and provision of efficient therapy services.
Responsibilities:
- Serves as the initial point of contact for all patients, greeting and answering phones in a timely and professional manner, prioritizing and directing calls appropriately.