2,910 Results for

Customer Experience Manager Jobs in Willoughby, OH

Jobs

Brooklyn Heights, OH17 days ago

Full-time

Your primary responsibility is Vendor Managed Inventory (VMI): you own the full cycle of your assigned accounts, from scheduled site visits and physical stock counts to replenishment coordination, discrepancy resolution, and continuous relationship building.. Their team includes certified specialists in hose and fitting assembly specification, lubrication system design, pumping and dispensing systems, spray finishing, and factory-authorized service and repair..

Cleveland, OH7 days ago

$100,000–$175,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Our robust offering—which includes strategy, operational improvements, construction, and engineering—enables us to create one-of-a-kind solutions at the highest levels of customization, delivering precision and partnership to some of the world’s most sophisticated organizations.

Cleveland, OH7 days ago

$115,000–$150,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Our in-house teams cover every phase of the project lifecycle - from estimating and engineering to construction and accounting - allowing us to move faster, coordinate seamlessly, and deliver results our clients can count on.

New!

Cleveland, OH6 days ago

Remote

$140,000–$170,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The ideal candidate will have a strong background in public accounting, with a focus on complex tax returns for S Corp and Partnerships and their HNW owners.

East Cleveland, OH7 days ago

$100,000–$150,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Our portfolio spans healthcare, education, institutional, and retail sectors, working with notable clients including major hospitals, universities, and corporate firms.

Mentor, OH20 days ago

Full-time
Employee

p>Ganley Village Chrysler Dodge Jeep Ram in Mentor is looking for Sales Representatives to join their dynamic sales team.

Complete quotes, return email/voicemail, other administrative functions to include running credit applications and processing transaction paperwork.

Cleveland, OH30+ days ago

$100,000–$140,000 Per Year
Full-time
Employee

This is a full-time, permanent leadership role designed for an architect who excels at balancing design integrity with rigorous project management and client advocacy. A premier Cleveland-based architectural firm to recruit a high-caliber Registered Architectural Project Manager.

New!

Westlake, OH3 days ago

$50,000–$55,000

Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation.

New!

North Olmsted, OH3 days ago

$50,000–$75,000 Per Year

Store Managers will supervise and motivate the store team, providing inspiration to drive sales and exceed customer service expectation though coaching, providing effective feedback and reward and recognize accomplishments. Description:

The Store Manager is responsible for the overall sales, profitability, customer service, visual strategies, operations, and inventory management for your location.

Beachwood, OH14 days ago

Full-time

Willingness to travel as necessary, work the hours necessary to accomplish the job duties, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs.

Beachwood, OH14 days ago

Full-time

Instill in the operations leadership team and associates that safe performance is a critical element required to achieve success and is a recognized indicator of individual and team effectiveness, Actively participate in the development and effective execution of location strategies and performance goals, Ensure compliance with all applicable regulatory agencies and company policies and procedures. Provides opportunities for associates to work on meaningful projects to increase knowledge sharing and development, Interview and hire salaried associates up to Region Manager level, Develop, mentor and promote strong performers at all levels of operations, Exemplify the Penske culture and commitment to integrity and code of ethics.

Cleveland, OH13 days ago

$80,000–$105,000 Per Year

p>In this position, you will be responsible for contract administration duties, including target and job initiation, purchase orders, change orders, general contract administration, material accrual, bid file assembly including plan retrieval and printing; accounting administration duties including bonds, insurance, lien waivers, weekly revenue summary, and filing. You will be working directly with the Branch Manager, Project Managers, Engineers and Superintendents to develop and provide the business leaders meaningful financial tools they need to make real time decisions regarding their projects.

Cleveland, OH16 days ago

$140,000–$150,000

Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

In order to be prepared for this leadership role, qualified candidates will possess:

Proven leadership experience, typically acquired over 5-10 years, including P&L responsibility within the hospitality, retail, facilities, direct store delivery or food and beverage industries.

New!

WILLOUGHBY, OH6 days ago

$65,261.97–$117,150.44

p style="margin:0px">Being a store manager isn’t just about hosting weekly management meetings and ensuring stores are staffed, though those ARE some big parts of the job! Even more importantly, this role takes the lead on creating an upbeat, positive work environment for their work fam that ALWAYZ puts our customers first!

New!

Cleveland, OH1 day ago

$65,000–$110,000 Per Year

Who We're Looking For We're searching for a confident, people-first leader who: * Thrives in a fast-paced retail environment and leads from the front * Builds engaged, high-performing teams through hiring, coaching, and development * Is energized by being present on the sales floor and influencing the customer experience in real time * Creates clarity around expectations, performance, and company initiatives * Holds themselves and others accountable while fostering a positive, supportive culture You understand that results come from people—and you're passionate about helping others grow, succeed, and perform at a high level. You'll oversee the showroom, leading a team of Home Furnishing Consultants and store leadership to deliver strong sales results and a true 5-star customer experience.

Cleveland, OH14 days ago

$110,000–$150,000 Per Year
Full-time

Join a respected general contractor with a strong reputation for delivering complex, high-quality projects that shape communities. We're looking for a Project Manager who thrives on challenge and loves seeing plans come to life.

Cleveland, OH7 days ago

$90,000–$130,000 Per Year
Full-time

Join a respected general contractor with a strong reputation for delivering complex, high-quality projects that shape communities. We're looking for a Construction Project Manager who thrives on challenge and loves seeing plans come to life.

Cleveland, OH21 days ago

$115,000–$145,000 Per Year
Full-time

Join a respected general contractor with a strong reputation for delivering complex, high-quality projects that shape communities. We're looking for a ConstructionProject Manager who thrives on challenge and loves seeing plans come to life.

Cleveland, OH7 days ago

$130,000–$150,000 Per Year
Full-time

The Senior Project Manager will be responsible for: Responsibilities span a broad spectrum, covering all areas of project management, such as project planning, resource allocation, cost control, schedule management, quality management, contract administration, and safety management. Requirements 8+ years of Project Management experience PReviosu experience working on Healthcare projects Construction Management or Engineering degree preferred Supervisory and training experience.

Cleveland, OH14 days ago

$90,000–$120,000 Per Year
Full-time

If you're a Construction Project Manager with experience in commercial projects, including office, restuarant, education, and retail projects, this role offers the chance to grow your career while working on dynamic builds in the Cleveland area. Known for their commitment to quality, innovation, and employee development, they offer the resources of a large firm with the agility and close-knit culture of a smaller company.

Cleveland, OH21 days ago

$110,000–$150,000 Per Year
Full-time

Their teams consistently talk about how grounded, supportive, and people‑oriented the culture is - the kind of place where leadership wants to hear from their employees, and doing the right thing matters more than cutting corners. This is also the type of environment where you can grow in the direction you want: whether that means senior field leadership, general superintendent roles, or maintaining a high‑level individual contributor path where your expertise is celebrated.

Cleveland, OH21 days ago

$100,000–$130,000 Per Year
Full-time

Cleveland, OH21 days ago

$90,000–$120,000 Per Year
Full-time

New!

Bratenahl, OH6 days ago

$46,000–$75,000 Per Year

We are seeking a passionate and driven Territory Account Manager to join our Cleveland Sales Team. Territory Account Manager Join Our Cleveland Sales Team at Ohio Business Machines, a DME Company!

Cleveland, OH13 days ago

Remote

p>This is a 1099 independent contractor opportunity that gives you the freedom to build your own business on your schedule, backed by a proven system, hands-on mentorship, and real growth potential. We are currently seeking a Remote Sales Representative who is coachable, motivated, and passionate about helping people make confident financial decisions.

Twinsburg, OH9 days ago

Summary We are seeking a Product Support Representative responsible for promoting parts and service sales within an assigned territory and acting as a liaison between the customers and the Parts Manager and/or Service Manager to provide information about customer problems/complaints and long-term requirements. Review all manufacturer service bulletins and product improvement and discuss with Manager(s) With manager’s guidance, provide the customer with technical, pricing, and available information relative to improvements.

Warrensville Heights, OH30+ days ago

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).

Strongsville, OH18 days ago

$14–$16.80 Per Hour

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

Beachwood, OH30+ days ago

$13–$16.80 Per Hour

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

Wickliffe, OH30+ days ago

For nearly 100 years, The Lubrizol Corporation, a Berkshire Hathaway company, has been at the forefront of innovation to enhance everyday life, advance mobility, and make the modern world work better. This role is critical in driving cross-functional alignment, ensuring disciplined program execution, and delivering measurable improvements in productivity, cost efficiency, and customer experience.

Cleveland, OH30+ days ago

You understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions.

Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences.

Mentor, Ohio30+ days ago

li>Team Leadership: Manage and mentor a team of Sales Representatives and Senior Sales Representatives through active coaching and performance feedback. To ensure total success, you will spend your initial three months immersed in the "Sales Rep" function to master our proprietary systems and operational cadence before transitioning into full management of the department.

OH30+ days ago

Remote

$100,000–$110,000 Per Year

p>Required Skills:

High School diploma, Associate's or Bachelor's degree, and 5+ years of successful experience in lifecycle service Account Management, Systems Implementation/ Integration, Public Safety Systems Sales, or Public Safety Systems Engineering is required.
Coordinate across all internal stakeholders such as Sales, Engineering, Program Management, Contracting and Finance teams to ensure all technical and commercial actions remain in strict compliance with US Federal Government Markets Division policies.

Cleveland, OH30+ days ago

$100,000–$130,000 Per Year

p>In addition to the primary responsibilities outlined, the successful candidate may be expected to take on other tasks and assignments as required, including but not limited to duties outside the typical scope of the role to support overall team operations and organizational needs. Additionally, at Martin Marietta we place a high value on internal pay equity and will consider the compensation for those in similarly situated roles and direct team members.

OH30+ days ago

Remote

$160,155–$177,950 Per Year

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New!

Cleveland, OH1 day ago

li>

Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus).

By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling.

New!

Highland Heights, OH5 days ago

With decades of aviation industry experience, Inertial Aerospace is a recognized leader in inertial navigation and avionics equipment repair.

Inertial Aerospace, a HEICO company (NYSE: HEI), is hiring a full-time Customer Service Manager at our Highland Heights, OH facility.

Cleveland, OH30+ days ago

$80,000–$100,000 Per Year

If you enjoy solving meaningful problems, learning new things, and working alongside talented teammates while helping shape the future of digital marketing, BrightEdge is a great place to build your career.

Were excited about you if you have:

4-7 years of direct Account Management experience and a minimum of 3 years in an Account Management or Customer Success role focusing on renewal and expansion of existing Enterprise level business.

Westlake, OH30+ days ago

li>Address underperforming metrics related to the stores services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beautys own private label.

OH17 days ago

$54,095–$155,538 Per Year

li>

Applies clinical judgment to the incorporation of strategies designed to reduce risk factors and barriers and address complex health and social indicators which impact care planning and resolution of member issues.

1+ years' Case Management experience or discharge planning, nurse navigator or nurse care coordinator experience as well as experience with transferring patients to lower levels of care.

Strongsville, OH30+ days ago

$65,000–$158,700 Per Year

Preferred Skills Business Development, Business Intelligence (BI), Competitive Advantages, Competitive Strategies, Data Integration, Data Mining, Strategic Planning Competencies Accuracy and Attention to Detail, Analytical Thinking, Business Process Design, Data Gathering and Analysis, Effective Communications, Influencing, Planning: Tactical, Strategic, Problem Solving, Strategic Thinking Work Experience Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

Cleveland, Ohio30+ days ago

ul>

Works with existing customers and seeks prospective customers through knowledge of territory and use of sales leads, based on information from newspapers, business directories, industry ads, trade shows, Internet Web sites, and other sources. The Regional Account Manager is responsible for generating sales through existing accounts, as well as, identifying and cultivating new accounts for Regional Smallwares.

Cleveland, OH11 days ago

The Pro XM upholds all company policies and champions a safe working environment by correcting hazards, ensuring associates complete safety training, and working safely to protect themselves, co-workers, and customers. Working alongside the in-store Pro team, this role executes strategies to increase sales, loyalty, and Pro Xtra signups while ensuring a speedy, accurate customer experience.

OH26 days ago

$198,700–$391,600 Per Year

We are looking for practitioners who will work alongside Life Sciences organizations-from biotechnology firms to global big pharma to medical device companies-to drive business value through end-to-end delivery of experience design strategies that connect human insight to commercial impact. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

Strongsville, OH11 days ago

$96,250–$223,080 Per Year

p>In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

Cleveland, OH27 days ago

Business Development: Grow a pipeline of work by building strong client relationships, proactively connecting Song capabilities to client priorities, crafting compelling proposals to win work that inspires our designers and makes both Song and our clients famous to fuel future demand. The work: In this role you will have accountability across three dimensions: Client Delivery: Oversee multiple design programs, providing strategic direction and quality oversight to leads and their teams while maintaining accountability for delivery health in complex client environments to drive measurable outcomes.

Chagrin Falls, Ohio12 days ago

p>Famous Supply is a wholesale distributor committed to serving contractors, builders and remodelers in the HVAC, Plumbing, Building Products, Lighting, and Industrial/PVF segments. You lead a team focused on order fulfillment, inventory management, put away, organization, customer service, parts identification, order entry, and continuous improvement.

Cleveland, OH27 days ago

JOB SUMMARY: Rocket Arena is seeking a hands-on and motivated Senior Manager of Premium Guest Experience, to support the daily operations and serve as an on-the-ground leader during events of our Premium Guest Services operations. If you are ready to bring your best to the dynamic, high‑performance environment of the Cavs, Cleveland WNBA, Monsters, Charge, RESN and Rocket Arena - where we come together to create moments that move, inspire, and uplift - then we want to hear from you.

Cleveland, OH27 days ago

p>The work:

In this role you will have accountability across three dimensions:

Client Delivery:

Lead client programs from approach through delivery with accountability for work quality, adherence to project timelines, and collaboration across disciplines. Within Song, our Design & Digital Products practice helps iconic brands reinvent products, services, and spaces with the best of emerging technology to drive impact for end-users and for the business.

OH30+ days ago

$100,000–$120,000 Per Year

Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states. The Customer Success (Operations) Manager will work with clients beginning in implementation and continuing in the live environment, consult on best practices for leveraging our SaaS solution, and offer additional products/services when needed.

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Customer Experience Manager Jobs in Willoughby, OH

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Store Manager Pure Hockey

Senior Supply Chain Manager Penske

Region Manager Penske

Assistant Project Manager Keller North America, Inc.

District Manager - Cleveland Clinic Aramark

Store Manager - #731 - Training Associate Sheetz, Inc

General Manager - Retail Ashley | The Wellsville Group

Construction Project Manager - Healthcare Builds Michael Page USA

Project Manager - Cleveland based Construction Michael Page USA

Construction Project Manager - K-12, Healthcare Builds Michael Page USA

Project Manager Michael Page USA

Project Manager - Commercial Construction Michael Page USA

Project Manager - Multifamily Construction Michael Page USA

Cleveland Project Manager Michael Page USA

Construction Project Manager - Cleveland Michael Page USA

Territory Account Manager Donnellon McCarthy Enterprises

Remote Sales Representative Reineke Agency

Product Support Rep Rudd Equipment Company

Customer Experience Manager Five Below Inc

Customer Experience Manager The Michaels Companies Inc

Customer Experience Manager -PT The Michaels Companies Inc

Program Manager (Customer Experience Transformation) The Lubrizol Corp

Customer Experience & Service Transformation Advisory Manager Accenture Plc

Customer Service Manager Cooperidge Consulting Firm

Federal Software Customer Service Manager - Remote Motorola Solutions Inc

Customer Service Manager Martin Marietta Materials Inc

Senior Manager, Digital Experience Delivery - Remote CSAA Insurance Group

Customer Service Manager - CLE Airport PrimeFlight Aviation Services

Customer Service Manager _ Inertial Aerospace HEICO Corp

Customer Success Manager - Enterprise BrightEdge Technologies Inc

Experience Manager Ulta Beauty Inc

Case Manager, Registered Nurse (Oncology experience required) CVS Health Corp

Business Experience & Plan Manager The PNC Financial Services Group Inc

Regional Account Manager - Cleveland, Ohio - Food Service Sales Experience * No Weekend or Long Evening Work Wasserstrom

Pro Experience Manager The Home Depot Inc

Life Sciences Experience Design Strategy Senior Manager Deloitte Touche Tohmatsu Ltd

Business Experience Planning & Administrative Manager Senior - Data and Automation (Financial Governance, Analytics, Portfolio Management, Strategic Planning) The PNC Financial Services Group Inc

Experience Strategy Senior Manager Accenture Plc

Customer Service Manager Famous Supply

Senior Manager Premium Guest Experience Cleveland Cavaliers

Experience Strategy Manager Accenture Plc

Customer Success (Operations) Manager Homecare Software Solutions LLC

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