41838 Automotive Service Manager Ourisman Chrysler Jeep Dodge Of Alexandria41838 Automotive Service ManagerAlexandria, VAFull timestrong>Ourisman Chrysler Jeep Dodge Of Alexandria is looking for an Experienced Automotive Service Manager to join their dynamic service team. At least 1 year previous service manager experience or 3+ years experience as service advisor at a dealership.
NewService Operations Manager - MEP/HVAC JobotService Operations Manager - MEP/HVACFairfax, VA$150,000–$220,000 / yearAs a Service Operations Manager, you will lead the day-to-day performance of a growing HVAC and Plumbing Service division, overseeing Field Teams, operational processes, customer relationships, and overall business performance across Commercial, Multifamily, and Residential service operations. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewCommercial Construction Assistant Project Manager – Mission Critical JobotCommercial Construction Assistant Project Manager – Mission CriticalFalls Church, VA$90,000–$110,000 / yearOur client is a well-established commercial general contractor delivering high-quality construction services across a diverse portfolio of projects, including mission critical, multifamily, institutional, and large-scale commercial developments. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewTax Manager (Remote) JobotTax Manager (Remote)Ellicott City, MDRemote$120,000–$160,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This role offers a unique opportunity to work with high net worth individuals and corporations, providing comprehensive tax services and strategic planning.
NewFencing Project Manager JobotFencing Project ManagerWashington, DC$100,000–$140,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
NewProject Manager JobotProject ManagerManassas, VA$100,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. A nationally recognized construction services organization with a strong local-market operating model, focused on building regional teams that support employee growth, community involvement, and long-term client relationships.
NewTax Manager (Hybrid) JobotTax Manager (Hybrid)Ellicott City, MD$95,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
NewCommercial Project Manager JobotCommercial Project ManagerManassas, VA$100,000–$140,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are a locally-owned leader in the Washington, DC Metropolitan market with a proven record of construction excellence, client satisfaction, and efficient project delivery.
NewBusiness Advisory Manager - Transactions JobotBusiness Advisory Manager - TransactionsWest McLean, VA$150,000–$200,000 / yearYou will provide the knowledge and expertise necessary to assist privately held companies, public companies, investors, private equity firms and lenders in organizing and completing both buy-side, sell-side and quality of earnings due diligence reviews. As a Business Advisory Manager – Transactions, you will be part of a team that is committed to assisting clients with critical business decisions by applying our insights, providing innovative solutions, and leveraging our experience in each unique situation.
NewSenior Product Manager JobotSenior Product ManagerMcLean, VA$150,000–$220,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Lead new product initiatives building on a proven quality and reliability platform to improve developer experience across AI, API, CLI, and VPC uses, new product org!
NewAudit Manager (Construction) JobotAudit Manager (Construction)Gaithersburg, MD$110,000–$150,000 / year
GeoStructural Division Manager Hillis-CarnesGeoStructural Division ManagerAnnapolis Junction, MDFull timeHillis-Carnes Engineering Associates (HCEA) is a top tier, multi-disciplined engineering firm with advanced capabilities in geotechnical and geostructural engineering, environmental consulting, specialty construction, construction materials engineering and testing, and third-party inspections. This exciting and dynamic position requires excellence in the following competencies: · Division Management: Provide oversight of engineering and support staff, senior review of technical products, good loss prevention practices, and lead the growth of the division.
Sr. Manager, HRIS - $140K-$155K - DC Beacon Hill Staffing Group, LLCSr. Manager, HRIS - $140K-$155K - DCWashington, DC, District of Columbia$140,000–$155,000 / yearFull timeLearn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.
NewProject Manager - Commercial Roofing JobotProject Manager - Commercial RoofingClinton, MD$100,000–$140,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
NewTax Supervisor/ Tax Manager JobotTax Supervisor/ Tax ManagerRockville, MD$110,000–$175,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are a trusted MD-based tax and wealth management firm with a team of dedicated professionals committed to helping individuals, families, and businesses achieve financial clarity and success.
NewHeavy Civil Project Manager JobotHeavy Civil Project ManagerLanham, MD$120,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. As a project manager on our team, you will be responsible for leading multidisciplinary construction teams and overseeing all phases of project execution, ensuring alignment with schedule, budget, quality, and safety objectives.
NewMechanical Assistant Project Manager JobotMechanical Assistant Project ManagerDulles, VA$120,000–$160,000 / yearReporting to Project Managers and Senior Project Managers, you’ll help drive day-to-day project coordination, document control, schedule tracking, and field communication while developing the technical and leadership skills to run projects independently. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewMechanical Project Manager JobotMechanical Project ManagerDulles, VA$160,000–$220,000 / yearYou will support Senior Project Managers and Project Engineers while also leading field crews, coordinating self-perform and subcontracted work, and managing project financials and schedules from preconstruction through turnover. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewSenior Tax Manager JobotSenior Tax ManagerGreat Falls, VA$130,000–$190,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
Territory Manager II Company ConfidentialTerritory Manager IIWashington, DCFull timeWith a rich history, Swisher serves adult consumers through a diverse range of businesses, including Swisher Sweets Cigar Company, Helme Tobacco Co., Hempire, Rogue Holdings, and Drew Estate: The Rebirth of Cigars. This role uses facts, analytics, and market intelligence to influence customer decisions, drive distribution, and deliver measurable top and bottom-line growth and grow market share.
Contract & Vendor Manager TeleWorld SolutionsContract & Vendor ManagerChantilly, VAFull timeWith the experience of hundreds of thousands of successful implementations, including macro, DAS, Small Cells, and Wi-Fi, the world’s leading network operators and OEMs trust our knowledge and experience to plan, perform, troubleshoot, and implement an array of technologies and solutions. TeleWorld Solutions is a strategic wireless engineering and consulting firm offering network operators, OEMs, and tower companies turnkey design, optimization, network dimensioning, and deployment services.
NewFinancial Manager Savantage SolutionsFinancial ManagerRockville, MD$110,000–$132,000 / yearSavantage Solutions is seeking a Financial Manager to join our professional services team supporting the mission of a federal government agency dedicated to enabling the Department of Defense, the U.S. Government, and international partners to counter and deter weapons of mass destruction and improvised threat networks. Document development efforts and produce guides, job aids and other information to support the Agency’s automated spend plan management system and other financial tools (to include but not limited to DAI, Joint Integrated CBRN Analytic Platform (JICAP), and Dormant Account Review Quarterly (DAR-Q).
Senior Capture Manager CredenceSenior Capture ManagerMcLean, VAWe are looking for self-motivating employees who are proficient in and can lead all aspects of the pre-award capture lifecycle in areas of Defense and Military, to include opportunity identification, research, teaming conversations, negotiations, and proposal leadership (working closely with a proposal team). Must be experienced with leading task order capture efforts for one or more large-scale Defense and Military IDIQ contracts, to include developing overall IDIQ capture strategies, creatively and dynamically organizing efforts for maximum efficiency, and driving actions and priorities.
Proposal Manager CredenceProposal ManagerMcLean, VAManage and write small- to large-scale strategic proposals to primarily Federal government agencies, both independently (completing all elements to include storyboarding, facilitation of SME solution development, copy editing, Word processing, template formatting, etc.) and as part of a proposal team (managing technical writers, book bosses, etc.). Accomplished writer with in-depth experience creating proposal related documents, i.e., compliance matrices, win theme/strength/capability matrices, proposal outlines, schedules, proposal related questions, storyboards, color review documents, final proposal documents, and oral presentation materials.
NewRN Clinical Manager - Assisted Living Greenspring Village by Erickson Senior LivingRN Clinical Manager - Assisted LivingFranconia, VA$105,000–$105,000 / yearli>Tracks and trends/analyze clinical quality areas within Assisted Living and Memory Care including wound care, infection control, falls risk reduction, pain management, weight loss, and dehydration and develops corrective action plans, implements plan and evaluates results of plan identified areas of concerns. Coordinates and monitors outside support services such as hospice, therapy, home health, etc., following established plans of treatments and ensures that plans of treatments are integrated into resident’s individualized service plans per state and local regulations.
NewMid-level Capture Manager CredenceMid-level Capture ManagerMcLean, VAp/> We are looking for self-motivating employees who are proficient in and can lead all aspects of the pre-award capture lifecycle in areas of Defense and Military, to include opportunity identification, research, teaming conversations, negotiations, and proposal leadership (working closely with a proposal team). Must be experienced with leading task order capture efforts for one or more large-scale Defense and Military IDIQ contracts, to include developing overall IDIQ capture strategies, creatively and dynamically organizing efforts for maximum efficiency, and driving actions and priorities.
Senior Project Manager Pinnacle Technical ResourcesSenior Project ManagerMcLean,, VirginiaContractorThe candidate will join a project team and will be responsible for the strategy, planning, development, and execution of large-scale business initiatives in the Finance Division, combining SF, MF, ICM, Corporate, Capital, Daily PNL, Modeling, and GL Subledger groups related to the financial forecast process. · Experience building and maintaining a project infrastructure including development of project charter/vision, project planning and schedule management, requirements development, issues and risks management and management of go to market activities.
NewSocial Worker, Regional Manager U.S. Renal CareSocial Worker, Regional ManagerReston, VA$87,860–$131,790li>Works with operations leadership team to ensure Social worker coverage assuming responsibility for enlisting Social worker coverage at dialysis facilities withing the assigned area during times of Social workers leave of absences, vacations, census increases and vacancies. The Social Worker, Regional Manager will serve as a liaison between the operations leadership team, the Divisional Manager, Social Worker & field social workers of the assigned area.
NewFixed Route General/ Division Manager TransdevFixed Route General/ Division ManagerFairfax, VA$100,000–$130,000 / yearp>The Division Manager will proactively manage overall operations including the delivery of safe and reliable service, employee oversight, management of contract assets, risk management, client and customer satisfaction and financial performance. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions.
Contracts Manager Inmarsat Government, IncContracts ManagerReston, VAFull timeThe ideal candidate will have experience supporting fixed-price (FFP) and time-and-materials (T&M) contracts, including proposal development, negotiation, execution, and closeout. We are seeking a motivated, self-starting Contract Manager to oversee a diverse portfolio of U.S. Government and related commercial contracts.
General Manager - Catering AramarkGeneral Manager - CateringMcLean, VA$130,000–$140,000Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter. Learn more by visiting - Link here Home - LifeWorks Restaurant Group.
Information Security Manager Base One TechnologyInformation Security ManagerArlington, VA$100,000–$130,000 / yearContractorSupporting a U.S. Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience cyber-attacks, providing immediate investigation and resolution. Contract personnel perform investigations to characterize the severity of breaches, develop mitigation plans, and assist with the restoration of services.
Business Development Manager Creative Global ConsultingBusiness Development ManagerDulles, VA$50–$60 / hourContractorThis role focuses on identifying, qualifying, and pursuing new business opportunities, building customer relationships, expanding market presence, and developing strategic partnerships that contribute to long-term revenue growth. The ideal candidate will possess a strong understanding of the federal procurement environment, government agencies, and contractor ecosystems, with a proven track record of generating and maturing opportunities that result in contract awards.
NewAssistant Store Manager MarshallsAssistant Store ManagerLeesburg, VAul>Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages. USA Marshalls Store 1044 Leesburg VAThis is a bonus and overtime eligible position with a starting pay range of $22.70 to $31.20 per hour, which equates to approximately $56,576.57
NewTravel Nurse RN - Case Manager - $2,054 per week in Hanover, MD TravelNurseSourceTravel Nurse RN - Case Manager - $2,054 per week in Hanover, MDHanover, MD$2,054–$2,054Job Title: Utilization Review Nurse Profession: Registered Nurse Specialty: Utilization Management Duration: 8 weeks Shift: Day Hours per Shift: 8:00 AM - 4:30 PM Experience: Minimum 5 years of RN experience, 1 year of current Utilization Review experience preferred License: Active RN License Must-Have: - Proficiency with InterQual criteria software systems - Managed care experience in utilization review Description: The Utilization Review Nurse is responsible for the day-to-day management of health plan members in acute care and/or rehabilitative facilities. The Utilization Nurse proactively initiates discharge planning for members, including the identification of post-discharge needs and coordination of post-discharge referrals/services.
NewCommercial Construction Project Manager - Healthcare HITT ContractingCommercial Construction Project Manager - HealthcareFalls Church, VAp style="text-align:left">Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates. The PM provides leadership and serves as the liaison between project team members to promote the interest of both the business and clients in all matters, as well as demonstrate the characteristics of a mid-level leader.
NewCommercial Construction Project Manager - Multifamily HITT ContractingCommercial Construction Project Manager - MultifamilyFalls Church, VAp style="text-align:left">Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates. The PM provides leadership and serves as the liaison between project team members to promote the interest of both the business and clients in all matters, as well as demonstrate the characteristics of a mid-level leader.
NewCommercial Construction Project Manager - GovCloud HITT ContractingCommercial Construction Project Manager - GovCloudFalls Church, VAp style="text-align:left">Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates. The PM provides leadership and serves as the liaison between project team members to promote the interest of both the business and clients in all matters, as well as demonstrate the characteristics of a mid-level leader.
NewCommercial Construction Project Manager - GovDirect HITT ContractingCommercial Construction Project Manager - GovDirectFalls Church, VAp style="text-align:left">Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates. The PM provides leadership and serves as the liaison between project team members to promote the interest of both the business and clients in all matters, as well as demonstrate the characteristics of a mid-level leader.
NewAssistant Preconstruction Manager HITT ContractingAssistant Preconstruction ManagerFalls Church, VAp>The Assistant Preconstruction Manager reports to the Preconstruction Manager and the Senior Preconstruction Manager and is responsible in assisting with Preconstruction services from initial intent through construction documents for assigned projects. Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates.
Manager, Business Development (Regulatory) Engage Partners, Inc.Manager, Business Development (Regulatory)Washington, DCWorks closely with the Senior Manager of Business Development (Tax), the Director of Business Development (Regulatory), practice leaders, relevant attorneys and various members of the Business Development & Marketing (BDM) Department to strengthen existing client relationships and secure new client engagements in alignment with overall practice business development goals. This role leads key business development initiatives and strategies, including driving new business development, existing client growth, inbound and outbound cross-selling, and delivering high-level proposals, RFPs, and other business development and marketing materials.
NewTravel Nurse RN - Nurse Manager - $2,583 to $2,748 per week in Washington, DC TravelNurseSourceTravel Nurse RN - Nurse Manager - $2,583 to $2,748 per week in Washington, DCWashington, DC$2,583–$2,748As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. The position requires strong leadership skills, clinical expertise, critical thinking abilities, excellent communication, and a commitment to fostering a culture of excellence in patient care and professional development.
Store Manager Staples, Inc.Store ManagerRiverdale, MDYou’ll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network. See Staples Inc Privacy Policy at https://careers.staples.com/en/global-privacy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
Automotive Parts Manager Highline Passport Auto GroupAutomotive Parts Manager Highlinemarlow heights, MDFull timeWe are seeking an experienced Highline/Luxury Automotive Parts Manager to lead our parts department and support our service, sales, and wholesale operations. Qualifications3–5+ years of automotive parts MANAGER experience; highline brand experience strongly preferred.
Service Delivery Manager LeidosService Delivery ManagerCamp Springs, MD$73,450–$132,775The Digital Modernization Sector is focused on delivering performance-based IT services and repeatable solutions to include applying cloud-factory and aaS (as a Service) capabilities and integrating commercial products to provide a comprehensive digital engineering approach to IT transformation. Leidos is hiring a customer-oriented Information Technology Service Delivery Manager to support the Air Force National Capital Region (AFNCR) IT Services (ITS) program at Joint Base Andrews (JBA), MD, Joint Base Anacostia-Bolling, DC, and the Pentagon.
Business Account Manager WadiTek LLCBusiness Account ManagerMcLean, VA$40,000–$70,000 / yearFull timeThe Business Account Manager plays a vital role in fostering and maintaining relationships with our clients, ensuring their staffing needs are met with the highest level of service. This position contributes directly to WadiTek's mission by aligning our staffing solutions with client objectives, driving business development efforts, and enhancing the overall client experience.
BMW Automotive Service Manager Passport Auto GroupBMW Automotive Service ManagerSuitland, MDFull timep>Join the award-winning team at Passport BMW in Suitland, Maryland, and become part of one of the Washington Metro area’s premier luxury automotive destinations, backed by Passport Auto Group and the world-renowned BMW brand. The ideal candidate is a sales-oriented, customer-focused professional with a relentless work ethic and an unwavering commitment to excellence—someone who embodies Passport’s World Class Experience every single day.
NewDeputy Software Manager & PTR Lead LeidosDeputy Software Manager & PTR LeadGaithersburg, MD$107,900–$195,050June 10, 2026For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. The Terminal Flight Data Management (TFDM) program is a Federal Aviation Administration s (FAA) NextGen program based on airport surface management provides that efficiencies for both the airport surface and terminal airspace by providing a new and comprehensive integrated surface traffic control and management system.Contracts Manager LeidosContracts ManagerChantilly, VA$92,300–$166,850Contracts Expertise: Demonstrated experience providing cradle-to-grave contract administration and management support for U.S. Government contracts, subcontracts, and proposal support including experience with a variety contract types, advanced knowledge of FAR/DFAR and the emerging Federal acquisition environment. As a Contracts Manager, you will serve as a strategic business partner to program managers, capture leaders, and senior business leadership for a portfolio of Intelligence Community programs and pursuits.Product Manager The Evolvers GroupProduct ManagerWashington, DCFull timeThis role will partner with teams across the client's to deliver streamlined, user centric solutions for how employees request services, resolve incidents and fulfill mission critical operational needs. Lead discovery efforts including user research, journey mapping, and workflow design to ensure solutions are usable and aligned with real world processes.12345678910Similar Job SearchesCustomer Advisor JobsCustomer Care Manager JobsCustomer Service Leader JobsCustomer Service Manager Jobs
Contracts Manager LeidosContracts ManagerChantilly, VA$92,300–$166,850Contracts Expertise: Demonstrated experience providing cradle-to-grave contract administration and management support for U.S. Government contracts, subcontracts, and proposal support including experience with a variety contract types, advanced knowledge of FAR/DFAR and the emerging Federal acquisition environment. As a Contracts Manager, you will serve as a strategic business partner to program managers, capture leaders, and senior business leadership for a portfolio of Intelligence Community programs and pursuits.
Product Manager The Evolvers GroupProduct ManagerWashington, DCFull timeThis role will partner with teams across the client's to deliver streamlined, user centric solutions for how employees request services, resolve incidents and fulfill mission critical operational needs. Lead discovery efforts including user research, journey mapping, and workflow design to ensure solutions are usable and aligned with real world processes.