215 Results for

Customer Experience Manager Jobs in Utica, NY

Jobs

New!

New Hartford, NY5 days ago

Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages. Proficient in store operations, customer service, merchandising, people management, health and safety, and loss prevention, with strong follow-through skills to successfully implement tasks and initiatives.

New!

Frankfort, NY1 day ago

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. - Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments).

Rome, NY14 days ago

responsible for taking the lead in helping build a high-performance team capable of differentiating Valvoline Instant Oil. This role requires the ability to review, read, and understand written and digital training materials, safety procedures, labels, and operational instructions.

New!

Oneida, NY3 days ago

$55,000–$100,000 Per Year

The Recon Manager works closely with the Sales Department, Service Department, Body Shop, Vendors, and Accounting to maximize inventory turnover and profitability. The Recon Manager is responsible for overseeing the entire vehicle reconditioning process for all new and used vehicles, from acquisition to front-line readiness.

Utica, NY8 days ago

During supervisory weeks (in between training weeks) Managers In Training work a variety of shifts, alongside team members, putting their leadership training to practice. During official training weeks, Managers In Training work alongside Training Managers, gaining insight and best practices for managing a convenience store location.

Rome, NY10 days ago

$101,600–$158,500

Saab, Inc. is seeking a dynamic, results-oriented Contracts Manager to be based out of our East Syracuse, NY or Quincy, MA office to support the proposal, negotiation, and execution (including modifications) of a diverse portfolio of contracts within our Air Traffic Management (ATM) and Defense business unit. Experience working with the Federal Acquisition Regulations (FAR) and Defense Federal Acquisition Regulations Supplement (DFARS), or their equivalents, including applicable supplements, guidelines, requirements, and procedures, and for international pursuits and contracts, ensuring compliance with International Traffic in Arms Regulations (ITAR).

Whitesboro, NY10 days ago

$115,700–$150,500

The role is responsible for maintaining the security of the site's classified systems and infrastructure, serving as the facility Information Systems Security Manager (ISSM), and providing expert advice on confidentiality, integrity, and availability. Lead the execution of business enablement initiatives, incorporating advanced security principles into Classified Cyber programs to manage risk effectively, align with customer requirements, and support program success.

New!

Salisbury, NY1 day ago

See Astound Broadband Privacy Policy at https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.

Utica, New York20 days ago

We will work as one team to create an experience where our customers will leave having had a great time and knowing that we make world-class, award-winning products. Promote growth for the Brewery Visitor Center (Biergarten/Tavern/Events/Gift Shop) by creating events and an experiences that will establish the Brewery as a “must go” destination.

Utica, NY20 days ago

$60,000–$75,000

Hamilton, NY30+ days ago

$18–$25.50 Per Hour

Responsible for overseeing the entire Front End operation of the store to include customer checkout (registers, scanning, and service), bottle return, cleaning of the break room and restrooms, and the parking lot and sidewalk area of store operations. Responsible to assist the Customer Service Manager in the maintenance of all Front End expenses (i.e. payroll, cashier over/shorts, etc).

New Hartford, New York19 days ago

As the Retail Experience Manager, you'll assume the day-to-day leadership duties of your home store or group of stores to ensure employees are deployed efficiently and deliver excellent customer experiences. You'll drive localized customer and employee engagement strategies throughout your assigned store or stores within your designated micro-market (local surrounding stores).

cooperstown, NY30+ days ago

$17–$19 Per Hour

The Kitchen Department Manager's responsibilities may include making sure the restaurant delivers great quality food to customers, and fast, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures, including new items that are added to the menu. The Team for Me \u2013 Our people want to say YES \u2014 to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments.

richfield springs, NY30+ days ago

$16–$17.25 Per Hour

The Team for Me \u2013 Our people want to say YES \u2014 to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

New Hartford, NY30+ days ago

As the Sales Manager, you will play an instrumental role in guiding clients through their laser hair removal journey, creating tailored treatment packages, driving revenue growth, and leading a team to success. With over 400+ locations across 38+ states and ambitious plans for national expansion, Milan offers an exciting opportunity to join a dynamic and growing company dedicated to helping individuals live their lives to the fullest.

Oneida, NY30+ days ago

The General Manager provides leadership and direct oversight across operations, Human Resources administration, finance administration, contract workforce administration, contracts and compliance, supply chain, and serving as the administrative and operational backbone supporting contract execution and sustainable growth in a DoD contracting environment. We are a dynamic and growth-oriented IT firm dedicated to serving the Department of Defense (DoD) in software development, cybersecurity/RMF, cloud migrations, systems integrations, AOC Command and Control, Foreign Military Sales, as well as network, server, database, application and telecommunications administration.

Columbus, New York30+ days ago

Demonstrated leadership ability with a minimum of 3 years experience as a Store Manager in a customer-facing sales or hospitality setting. We are taking the market and expanding the market for custom framing, all while building a beloved brand associated with celebrating the best moments in life.

Utica, NY30+ days ago

This is an exciting opportunity for a dynamic, customer-focused leader to oversee a thriving upscale retail dining program and 24/7 Micro Market, generating more than $3 million in annual business, while leading and developing a team of approximately 35 union employees, including team leaders and supervisory support. Sodexo is seeking a Retail Dining Manager 3 to join our team at MVHS Wynn Hospital in Utica, New York - a state-of-the-art 375-bed hospital that opened in 2024 and is redefining the healthcare dining experience.

UTICA, NY13 days ago

Minimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 yearsMinimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc. The Patient Services Manager 2 will oversee frontline union employees while serving as a key liaison between patient dining services, nursing, dietitians, and hospital leadership.

Clinton, NY30+ days ago

$55,594–$77,793 Per Year

The Practice Manager will be part of the Pediatric Allergy and Immunology Senior Leadership team, and will collaborate with the Clinical Director, Assistant Director, Assistant Nurse Manager and Chief of Pediatric Allergy regularly. With minimal direction and latitude for independent judgment, the Practice Manager will provide daily managerial oversight for the clinical practice operations for the division of Pediatric Allergy and Immunology.

Rome, NY30+ days ago

$90,000–$135,600 Per Year

This leader is also responsible for maintaining a strategic view of store talent needs, recruiting and developing talent, driving execution of sales and service strategies, analyzing relevant data to inform store-specific strategies, championing customer service, proactively addressing store needs, and acting as the Lowe's brand ambassador for the community. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need.

New Hartford, NY30+ days ago

Full-time

As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information.

ONEIDA, NY30+ days ago

Registered Dietitian credentials and be licensed in NY is required; Strong verbal and written communication skills; Good time management skills be a self-starter and a team player; The ability to work well with physicians, nursing and ancillary staff. For those eligible for the registration exam prior to 1/1/24: Bachelor's degree with completion of required coursework and supervised practice as dictated by the Accreditation Council for Education in Nutrition and Dietetics (ACEND) .

Oneida, NY30+ days ago

$200,000–$250,000 Per Year

The General Manager provides leadership and direct oversight across operations, Human Resources administration, finance administration, contract workforce administration, contracts and compliance, supply chain, and serving as the administrative and operational backbone supporting contract execution and sustainable growth in a DoD contracting environment. The General Manager is responsible for the operational performance, financial health, and execution excellence of the business units and the professional and administrative services that support them, providing senior leadership across geographically dispersed teams supporting Air Force, Army, and Navy contracts.

New Hartford, NY30+ days ago

Part-time

utica, NY30+ days ago

SquatKneelStoop Frequent to continuous• StandBendWalk Frequent to continuous• Twist Occasional to Frequent • Reach above shoulder Occasional to Frequent• LiftCarry Occasional to Frequent• PushPull Occasional to Frequent• Use of hands manual dexterity grasping Frequent to ContinuousGENERAL INFORMATIONThe above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. Previous experience in retail management or a related field i• 2-4 years of retail experience as an Assistant Manager.• 3-5 years of retail experiencePHYSICAL REQUIREMENTSAssistant Store Managers must work their scheduled hours per week and perform the essential physical functions listed below with or without accommodation.•

New Hartford, NY30+ days ago

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vernon, NY30+ days ago

$20–$20.76 Per Hour

Be exposed to occasional cold temperature extremes while supervising or managing store employees performing occasional work in a walk-in cooler and/or freezer. Ability to use computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc.

westmoreland, NY30+ days ago

$20–$20.76 Per Hour

Verona, NY30+ days ago

As Manager, Systems & Database Engineering, you'll lead a high-performing team dedicated to delivering reliable, secure, and efficient IT infrastructure and database solutions. Provide 24/7 on-call support for responsible systems, including troubleshooting, escalation, and vendor coordination; make judgment calls on resource allocation and escalation to executive management.

Utica, NY30+ days ago

$69,500–$86,750 Per Year

Working closely with the Club Manager, the Assistant Club Manager in Training (AMIT) is responsible for providing leadership and direction within the club and driving club performance, particularly for the departments that they directly manage. Drive Sales, Inventory Control, and Shrink Management: Lead execution of key operational processes to ensure in-stock conditions, minimize shrink, and drive sales performance through accurate inventory management and product availability.

Utica, NY18 days ago

$62,200–$103,600 Per Year

Branch Managers are responsible for building productive partnerships with appropriate areas of the bank to ensure customer needs, service issues, and employee issues are resolved timely and accurately. Scope of Responsibilities: This position reports to a Retail Regional Manager and leads the branch team to achieve annual sales and profitability goals, and has a sound working knowledge of the overall operations of the branch.

New Hartford, NY30+ days ago

Assistant General Manager: In the role of Assistant General Manager ("AGM"), you will be responsible for bringing our mission, values, and competencies to life for our guests and Team Members in our restaurants. You will be responsible for supporting the General Manager in the overall restaurant operations at an exceptional level including but not limited to schedules, forecasting, labor management and inventory.

New!

Rome, NY6 days ago

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Rome, NY24 days ago

$45,000–$71,550 Per Year

Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports). Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.

Utica, NY30+ days ago

$16–$22 Per Hour

Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in a secure designated area. Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.

Columbia, District of Columbia30+ days ago

Data Center Operations Support will entail: • Responding to support requests from a variety of sources, customer generated emails, and a dedicated phone line used to report IT issues, requests for service, and inquiries pertaining to IT equipment and peripherals • Providing resolution to commonly known issues as well as technical issues of exceptional complexity • Logging all support requests into the incident management system • Escalating the call/issue to higher Tier Federal support and/or external vendors or partner agencies when necessary • On-Site core hours support is required from 7AM to 6PM. CALNET is ISO 9001, ISO 20000, and CMMI-Level III certifiedAs a Prime Government Contractor for U.S Treasury, we are currently searching for a talented Data Center Operations Manager in Washington, DC.About the JobYou will be providing IT Infrastructure Operations Support Services (IOSS) to meet current and emerging operational requirements for the U.S Treasury’s IT Infrastructure environment as a Data Center Operations Manager.

New Hartford, New York30+ days ago

Plans and conducts meetings such as store team meetings, monthly management team meetings, training sessions, and other company-related events or meetings. • Leads, develops, and supervises the team to develop sales, engage our teams, satisfy our customers and achieve consistent high performance.

New!

Utica, New York4 days ago

If you are interested in growing your retail management career with one of the largest and fastest growing off-price retailers in the nation, join the Burlington Stores team as a Store Manager! As a Store Manager, you’ll be responsible for successfully managing all store operations tasks to maximize sales results while bringing “Our Burlington” values to life in your store.

Utica, NY30+ days ago

$21–$24 Per Hour

CMs provide comprehensive Targeted Case Management (TCM) services and collaborative, hands-on Psychiatric Rehabilitation Services (PRS) to clients who are having problems due to crisis, barriers to obtaining services and/or in need of skill development to strengthen personal and community life. The CM assists individuals in attaining stability across all life domains; providing referrals, advocacy & accompaniment, and supports individuals with the development of rehabilitative interventions and identification of resources to reduce future stressors.

New!

New York or Pennsylvania, Pennsylvania3 days ago

LeadCar® Systems, Inc. is the operational backbone of the LeadCar® brand, a growing network of automotive dealerships across the U.S. We provide centralized support in areas like HR, IT, marketing, and finance—empowering our dealerships to focus on delivering exceptional customer experiences locally and allowing each to remain deeply connected to their community. Operating under the direction of the Director of Human Resources, this position leads and develops a team of two Human Resources Generalists for the locations supported in the Northeast, while ensuring consistent delivery of HR programs and services.

New Hartford, NY30+ days ago

$18.38–$27.57 Per Hour
Part-time

In stores and online at snipes.com and snipesusa.com, our community finds a wide range of internationally renowned sneakers and apparel brands for the latest fits from head to toe. Since opening its first store in Essen, Germany in 1998, SNIPES has been an integral part of street culture and is constantly growing thanks to its proximity to the community and regular openings worldwide.

Columbia, District of Columbia30+ days ago

A Cisco Call Manager Engineer, also known as a Cisco Unified Communications Manager Engineer, is responsible for designing, developing, and implementing network and telecommunications infrastructure according to the needs of their organization. Technical Assistance: Provide technical assistance to Network Analysts and Network Professionals, identifying and resolving issues related to Cisco software, IP phones, and voicemail.

New Hartford, NY30+ days ago

$21.55–$36.63 Per Hour

Objective Assists the Financial Center Manager with growing the Bank by managing customer relationships directing branch operations supervising team members and while ensuring that the entire team is consistently providing excellent customer service. If you would like to contact us regarding the accessibility of our website need assistance completing the application process or would like to request alternative methods of applying please contact us athrberkshirebank.com.

Oneida, NY14 days ago

$21.75–$33.25 Per Hour

Responsible for managing the grocery operations of the store to include the achievement of financial targets, order fulfillment, sanitation measures and inventory control of nonperishable merchandise. Grocery Manager is responsible for the overall operation of GM and HBC departments in store volumes that do not warrant a GM Manager.

Columbia, District of Columbia30+ days ago

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

New Hartford, New York30+ days ago

Utica, New York30+ days ago

$91,000–$130,000 Per Year

Overview: Henkels & McCoy (H&M) is an industry-leading utility construction firm providing critical infrastructure design, construction, and maintenance services for the power, oil & gas pipeline, gas distribution, and communication markets throughout North America. 5+ years utility construction experience in relevant operations management, construction management, and/or craft supervision experience in similar facility construction, or equivalent combination of technical training and Operations Management experience.

New Hartford, NY19 days ago

Youll train your team, engage with customers to recommend the right service at the right time, manage and control service costs, keep service orders organized, ensure a clean and efficient department and take an active lead in ensuring the right bikes are built and delivered to the sales floor and your customers. As Service Manager, youll be the operations lead for your stores Service Centerand youll be the one whos ultimately accountable for all decisions relating to workflow, staffing of mechanics, and KPIs to ensure every customer has the best experience.

UTICA, NY12 days ago

$20–$26.75 Per Hour

Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community. You will build and maintain positive relationships with the campus community, supervise employees and departments, work directly with employees, customers, and faculty, and deliver measurable results for the store and for your school.

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Customer Experience Manager Jobs in Utica, NY

Assistant Store Manager Sierra

Area Manager, RSR Amazon.com Services LLC

Assistant Manager Valvoline Inc

RECON DETAIL MANAGER AUTO DEALERSHIP Oneida Any AM LLC

Store Manager cumberlandfarmsinc

Contracts Manager Saab

Information Systems Security Manager (ISSM) Saab

Direct Sales Representative- Universal Astound

Customer Experience Manager FX Matt Brewery

Customer Experience Manager HR One

Assistant Customer Service Manager Price Chopper

Retail Experience Manager - New Hartford NY Best Buy

Department Manager $17 to $19 based on experience McDonald's Corp

Shift Manager $16 - $17.25 based on experience McDonald's Corp

Sales Manager Milan Laser Hair Removal

General Manager - Government Contracts Oneida Technical Solutions

Retail Store Manager: New York Area Framebridge

Retail Dining Manager 3 Sodexo SA

Patient Services Manager 2 Sodexo

Practice Manager II University of Rochester

Store Manager Lowe's Companies Inc

Manager In Training Autozone

Clinical Nutrition Manager Sodexo

General Manager Judge Group

Part Sales Manager - Part Time Autozone

Assistant Manager Citi Trends, Inc.

Full-Time Store Manager Trainee Aldi Inc

Manager in Training - 4707613 Circle K Stores Inc

Manager in Training - 4707601 Circle K Stores Inc

IT Infrastructure & Database Engineering Manager Oneida Innovations Group

Assistant Club Manager BJ's Wholesale Club Holdings Inc

Branch Manager M&T Bank Corp

Assistant General Manager Cava Group, Inc.

Assistant Manager Pizza Hut Inc

Emerging Store Manager Walgreen Co

Assistant Store Manager O'Reilly Automotive Inc

Data Center Operations Manager with Secret Clearance Calnet

Full-Time Store Manager Trainee ALDI

Store Manager Burlington Coat Factory of TX

CCBHC Case Manager Upstate Cerebral Palsy

Human Resources Manager (Northeast) LeadCar Systems

Head Manager Jako Enterprises LLC

Cisco Call Manager Engineer, TS/SCI CDW

Assistant Branch Manager Berkshire Bank

Price Chopper Grocery Manager Price Chopper

Assistant Manager - Wisconsin Avenue, Abercrombie & Fitch A&F Stores

Assistant Manager - Sangertown Square, Hollister A&F Stores

Construction Manager EX Henkels & McCoy

Service Manager Trek Bicycle Corp

Store Manager - MVCC College Store Utica NY Barnes & Noble Education

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