38 Results for

Customer Care Manager Jobs in Utica, NY

Jobs

New!

New Hartford, NY5 days ago

Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages. Proficient in store operations, customer service, merchandising, people management, health and safety, and loss prevention, with strong follow-through skills to successfully implement tasks and initiatives.

Rome, NY14 days ago

responsible for taking the lead in helping build a high-performance team capable of differentiating Valvoline Instant Oil. This role requires the ability to review, read, and understand written and digital training materials, safety procedures, labels, and operational instructions.

Rome, NY30+ days ago

Care Manager Responsibilities:• Provide case/care management to Medicaid Members seeking assistance from Salvation Army Centers, including screening, assessment, social care plan, and direct service delivery related to specific health-related social needs as identified by Social Care Network.• Manage incoming referrals for enhanced HRSN services, within required timeframes, to ensure successful and timely connections are made for community members.• Conduct eligibility assessments and refer Members to eligible programs and services, including enhanced HRSN services (Level 2) and/or existing federal, state, and local resources (Level 1).• Develop social care plans that include a summary of Member needs, eligibility, and services to which they are referred.

Rome, New York30+ days ago

Care Manager Responsibilities: • Provide case/care management to Medicaid Members seeking assistance from Salvation Army Centers, including screening, assessment, social care plan, and direct service delivery related to specific health-related social needs as identified by Social Care Network. • Communicate regularly with Divisional Headquarters Social Services team to discuss program progress, solve problems, share detailed feedback on successes and challenges of the project, and continually look for opportunities to enhance the community member experience.

Clinton, NY30+ days ago

$55,594–$77,793 Per Year

The Practice Manager will be part of the Pediatric Allergy and Immunology Senior Leadership team, and will collaborate with the Clinical Director, Assistant Director, Assistant Nurse Manager and Chief of Pediatric Allergy regularly. With minimal direction and latitude for independent judgment, the Practice Manager will provide daily managerial oversight for the clinical practice operations for the division of Pediatric Allergy and Immunology.

Utica, NY30+ days ago

This is an exciting opportunity for a dynamic, customer-focused leader to oversee a thriving upscale retail dining program and 24/7 Micro Market, generating more than $3 million in annual business, while leading and developing a team of approximately 35 union employees, including team leaders and supervisory support. Sodexo is seeking a Retail Dining Manager 3 to join our team at MVHS Wynn Hospital in Utica, New York - a state-of-the-art 375-bed hospital that opened in 2024 and is redefining the healthcare dining experience.

ONEIDA, NY30+ days ago

Registered Dietitian credentials and be licensed in NY is required; Strong verbal and written communication skills; Good time management skills be a self-starter and a team player; The ability to work well with physicians, nursing and ancillary staff. For those eligible for the registration exam prior to 1/1/24: Bachelor's degree with completion of required coursework and supervised practice as dictated by the Accreditation Council for Education in Nutrition and Dietetics (ACEND) .

UTICA, NY13 days ago

Minimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 yearsMinimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc. The Patient Services Manager 2 will oversee frontline union employees while serving as a key liaison between patient dining services, nursing, dietitians, and hospital leadership.

Utica, NY30+ days ago

$21–$24 Per Hour

CMs provide comprehensive Targeted Case Management (TCM) services and collaborative, hands-on Psychiatric Rehabilitation Services (PRS) to clients who are having problems due to crisis, barriers to obtaining services and/or in need of skill development to strengthen personal and community life. The CM assists individuals in attaining stability across all life domains; providing referrals, advocacy & accompaniment, and supports individuals with the development of rehabilitative interventions and identification of resources to reduce future stressors.

Columbus, New York8 days ago

Remote

$190,000–$220,000 Per Year

This is a high-responsibility and high-impact role that requires the Manager to be a thought leader and problem-solver on the team, leading team efforts working closely with the Partner and/or Principal and day-to-day client contact to ensure the project work stays on track and drives impact. Proven leadership in engagements involving enterprise-level strategic planning, growth strategy, service line strategy, M&A and strategic partnerships/alliances, margin expansion, cost optimization, and related initiatives for healthcare provider clients.

Utica, NY30+ days ago

Partners with Regional Practice Managers and Lead Providers to manage site staffing levels to ensure the office is adequately staffed to serve patients. WellNow Urgent Care's Multi-Site Manager position is responsible for leading two sites, managing the overall operations of Urgent Care facilities, ensuring the WellNow mission, vision, culture, and strategy for taking care of patients.

New!

New York or Pennsylvania, Pennsylvania3 days ago

LeadCar® Systems, Inc. is the operational backbone of the LeadCar® brand, a growing network of automotive dealerships across the U.S. We provide centralized support in areas like HR, IT, marketing, and finance—empowering our dealerships to focus on delivering exceptional customer experiences locally and allowing each to remain deeply connected to their community. Operating under the direction of the Director of Human Resources, this position leads and develops a team of two Human Resources Generalists for the locations supported in the Northeast, while ensuring consistent delivery of HR programs and services.

Utica, NY11 days ago

$56,000–$68,444 Per Year

Maintain customer base, increase sales volume at assigned accounts, review customer needs to gain market share, solicit stocking-type business as well as daily needs and equipment sales. Responsible for supervising work performed by all store team members and working jointly with the District Manager in recruiting, testing, hiring, evaluating, promoting, disciplining, and discharging team members under their supervision.

Rome, NY13 days ago

$120,000–$150,000 Per Year
Part-time

For data center projects that frequently include radio frequency (RF) and acoustic attenuation properties within the data center, expeditionary defense and intelligence data center applications, and rapid data center design and deployment, the Project / Product Manager ensures alignment with organizational goals, customer requirements, operational constraints, budgets and schedules. As operational needs dictate, the Project / Product Manager conducts site surveys, manages data center installations, supports customer visits to company properties to view data centers in production, and contributes expertise to company projects in other areas.

Rome, NY14 days ago

$120,000–$150,000 Per Year
Part-time

For projects that include mobile sensitive compartmented information facilities (SCIFs), radio frequency (RF) and acoustic attenuation products, expeditionary containerized defense and intelligence solutions, and other deployable mission critical facilities, the Project / Product Manager ensures alignment with organizational goals, customer requirements, operational constraints, budgets and schedules. This job operates in professional office, workshop, production facility, and field environments which can include working near moving mechanical parts, non- weather wet or humid conditions, and extreme cold and heat.

Columbia, NY11 days ago

$65,000–$80,000 Per Year

Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships. Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners.

New Hartford, NY19 days ago

Youll train your team, engage with customers to recommend the right service at the right time, manage and control service costs, keep service orders organized, ensure a clean and efficient department and take an active lead in ensuring the right bikes are built and delivered to the sales floor and your customers. As Service Manager, youll be the operations lead for your stores Service Centerand youll be the one whos ultimately accountable for all decisions relating to workflow, staffing of mechanics, and KPIs to ensure every customer has the best experience.

Utica, NY30+ days ago

$84,150–$109,700 Per Year

Calling on territory healthcare providers and informing those healthcare providers about the features and benefits of our products, explaining the characteristics, uses, dosages, value add programs for our HCP's and their patients as well as the ability to effectively communicate other relevant educational information as directed by management in order to grow market share; Consistently develop a partnership selling style that includes an ability to use all available promotional literature and selling tools (excel based reports, market share & usage reports, etc,) during sales calls as assigned; Educate, develop and maintain strong relationships with assigned territory healthcare providers and their staff, to further the progress of the company business; Pharmaceutical Sales Rep QUALIFICATIONS: Must be authorized to be employed in the United States. PharmaGen is healthcare leader in Pharmaceutical Sales Rep management, product launches, clinical communication, scientific marketing, Pharmaceutical Rep services, Contract Sales Organizational implementation, physician detailing, as well as clinical and packaging services.

New Hartford, NY30+ days ago

As the Sales Manager, you will play an instrumental role in guiding clients through their laser hair removal journey, creating tailored treatment packages, driving revenue growth, and leading a team to success. With over 400+ locations across 38+ states and ambitious plans for national expansion, Milan offers an exciting opportunity to join a dynamic and growing company dedicated to helping individuals live their lives to the fullest.

Sherrill, NY30+ days ago

Job Responsibilities Develops effective quality measurements and reports results to leadership team and others across division at multiple locations both domestic and/or international; Sets direction and measures effectiveness of implemented systems Coordinates and executes quality duties across the location: quality improvements; leads warranty reduction project teams; system improvements; best practices quality initiatives; and training. Briggs & Stratton is the world's largest producer of engines for outdoor power equipment, and is a leading designer, manufacturer and marketer of lithium-ion battery, standby generator, energy storage system, lawn and turf care products through its Briggs & Stratton®, Vanguard®, Ferris®, Billy Goat®, and Branco® brands.

New Hartford, New York30+ days ago

ROME, NY25 days ago

You know how to bring out the best in others by being the best yourself in training, developing your team, creating a positive work environment, providing guidance on business and technical competency matters, and always keeping the salon's bottom line in mind. You will set the example as well as provide all hair care services offered by Supercuts and ensure the highest quality is provided for each guest.

herkimer, NY30+ days ago

Cooperstown, NY12 days ago

$21–$35 Per Hour

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: Overall store management, supervision, and policy implementation.

ALDER CREEK, New York30+ days ago

$17.10–$17.60 Per Hour

Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.

MARCY, NY30+ days ago

$65,500–$98,000 Per Year

Minimum Qualifications:6 months experience as a Walmart Supply Chain associate OR 1 year''s experience in manufacturing, warehousing, or distribution center environment OR 2 or more years'' of college in a Business or related field. Programs range from high school completion to bachelor''s degrees, including English Language Learning and short-form certificates.

VERONA, New York30+ days ago

$17.50–$18 Per Hour

Frequent handling of merchandise and equipment such as hand-held scanners, pricing guns, box cutters, hoses, merchandise containers, two-wheel dollies, rolltainers (four-wheel rolling merchandise carts) and U-boats (six-wheel carts). Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.

Oriskany, NY18 days ago

$84,800–$142,900 Per Year

Recognizednon Fortune magazine''s list of the "World''s Most Admired Companies",nFortune World's 25 Best Workplaces, as well as the Fortune 100 Best Companiesnto Work For, MetLife, through its subsidiaries and affiliates, is one of thenworld's leading financial services companies; providing insurance, annuities,nemployee benefits and asset management to individual and institutionalncustomers. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").

Columbia, District of Columbia30+ days ago

Develop a reputation for being a well-informed, supportive, pragmatic, and solution-oriented advisor for risk owners, and communicate proactively and effectively with all relevant customers and stakeholders at each “moment that matters” in the risk management lifecycle so that your knowledge, trust, and relationships facilitate ease and wise decision-making. Develop strategic partnerships across the organization with relevant SMEs, program and country teams, external consultants, and peers across the division to create open dialogue and relationships based on trust that will facilitate informed, valid, integrated, and relevant transformation of our risk coverage model.

Columbia, District of Columbia14 days ago

Facilitate testing, refinement, piloting, iteration and scale-ready rollouts of all risk management framework assets or components, as well as any strategically significant change initiatives within the Risk subfunction so that these valid, integrated, and relevant solutions are adopted broadly across the organization. Develop, socialize and drive adoption of the organization’s risk language, risk appetite and tolerance, and newly designed or uplifted components of the risk management framework to foster a culture of risk-based decision making and proactive risk management across all levels of the organization.

New Hartford, NY9 days ago

$115,000–$145,000 Per Year

Provide support and leadership over Statistical and Regulatory reporting changes as needed for corporate initiatives and projects, managing resources and providing sound regulatory advice for required data needs for accurate regulatory reporting. Benefits: We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities.

New!

Utica, NYToday

Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.

Oneida, NY30+ days ago

Assist the Store Team Leader with managing payroll budgets, expenses, store banking, shrink reduction, and the timely completion of related reports to ensure financial and operational goals are met. Walmart, 5 Below, Burlington Stores, Big Lots, Dollar General, Rural King, Gabes, Dicks Sporting Goods and Bed Bath and Beyond just to name a few.

Cooperstown, New York28 days ago

Provides direct and indirect nursing care individualized to the patient’s needs in the Dialysis setting Collects and records relevant patient health data accurately, with no more than 3-5 exceptions, as measured by random supervisory chart review and/or direct supervisory observation and co-worker feedback. Frequent typing/clerical/dexterity, grasping, hearing, lifting, pulling, pushing, reaching, repetitive motion, seeing/monitor/computer use, standing, stooping, talking, visual acuity (color, depth, perception), walking, fit testing.

cooperstown, NY30+ days ago

of force occasionally, and/or up to 50 lbs of force frequently, and/or up to 20 lbs, of force constantly to move objects Occasional balancing, crouching, kneeling Frequent typing/clerical/dexterity, grasping, hearing, lifting, pulling, pushing, reaching, repetitive motion, seeing/monitor/computer use, standing, stooping, talking, visual acuity (color, depth, perception), walking, fit testing Hazards: Frequent bodily fluids/bloodborne exposure Working Conditions: Occasional noise, odors Total Rewards Bassett Healthcare Network's commitment to our employees includes benefit programs carefully designed with the needs and values of all our employees in mind. What we need from you Education: Graduate from an accredited Practical Nursing program, required Experience: Previous healthcare experience, preferred New Graduates will be considered Licensure/Certifications: Current NYS Licensure as a Practical Nurse or valid interim permit, required BLS certification within 6 months of hire date, required Skills: Career Development Clinical Skills Focusing Multi-Tasking Accuracy Communication Critical Thinking Customer Service Training Physical Requirements: Heavy Work - Exerting up to 100 lbs.

Columbia, New York30+ days ago

New Hartford, NY24 days ago

$17–$19 Per Hour

Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

rome, NY30+ days ago

$17.50–$19 Per Hour

What we expect from you Min 1 year Assistant Manager experience high volume food service concepts preferred • Flexibility to work 50-55 hours per week rotating shifts incl weekends and holidays Closed on Thanksgiving and Christmas • Valid DL in good standing & access to private transportation • Consent to background screening • HS diploma or equiv & possess all documents required by state and federal law • Able to walk and stand for long periods • Able to lift up to 50 pounds • Demonstrated ability to effectively lead and manage your own team in a fast-paced dynamic environment. • Excellent problem solving and decision-making skills results oriented and customer service focused Under the direction of the General Manager the AGM is responsible to support the GM in managing the restaurants daily operations including but not limited to • Overseeing restaurants daily operations • Maintain day-to-day financial controls • Create and manage staff schedules • Interview hire train and orientate team • Oversee coaching counseling and developing staff and managing team relations.

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Customer Care Manager Jobs in Utica, NY

Assistant Store Manager Sierra

Assistant Manager Valvoline Inc

Enhanced Care Manager The Salvation Army USA

Enhanced Care Manager The Salvation Army Eastern Territory

Practice Manager II University of Rochester

Retail Dining Manager 3 Sodexo SA

Clinical Nutrition Manager Sodexo

Patient Services Manager 2 Sodexo

CCBHC Case Manager Upstate Cerebral Palsy

Consulting Manager – Innosight Healthcare Provider Strategy & Innovation (Nationwide) Huron Consulting Services

Multi-Site Manager WellNow Urgent Care

Human Resources Manager (Northeast) LeadCar Systems

Store Manager O'Reilly Automotive Inc

Project / Product Manager - Containerized Data Centers Deployed Global Solutions LLC

Project / Product Manager Deployed Global Solutions LLC

Territory Manager NY, Columbia / Greene Counties Charlie Health Inc

Service Manager Trek Bicycle Corp

Pharmaceutical Sales Rep - Primary Care (Entry Level) Pharmagen Inc

Sales Manager Milan Laser Hair Removal

Manager Quality Briggs & Stratton Corp

Assistant Store Manager Sierra Trading Post

Salon Manager Regis Corporation

Assistant Manager Regis Corporation

Operations Manager CVS Health Corp

ASST STORE MGR Dollar General

Continuous Skills Development Manager Walmart Inc

STORE PERISHABLE MANAGER - DGPP Dollar General

Manager - Short Term Disability Claims MetLife Inc

Risk Relationship Manager International Justice Mission

Risk Solutions Manager International Justice Mission

Enterprise Statistical Reporting Manager (Hybrid) Utica National Insurance Group

store manager - Utica, NY Starbucks

Retail Co-Store Manager Ollie's Bargain Outlet, Inc.

Licensed Practical Nurse, Acute Care Cooperstown Dialysis Bassett Medical Center

Licensed Practical Nurse, Acute Care Cooperstown Dialysis Bassett Healthcare Network

Territory Manager (NY, Columbia / Greene Counties) Charlie Health Outreach

Pharmacy Customer Service Associate Walgreen Co

assistant-general-manager-ny The Wendys Co

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