1,559 Results for

Customer Experience Manager Jobs in Urbandale, IA

Jobs

Des Moines, IA9 days ago

$95,000–$125,000 Per Year

Our client is a nationally respected construction and real estate development organization with a long-standing reputation for delivering complex, high-quality projects across a wide range of market sectors, including multifamily housing, commercial, healthcare, education, and mixed-use developments. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

New!

Ankeny, IA1 day ago

li style="margin-bottom:0in;margin-top:0in;margin-right:0in;line-height:115%;font-size:12pt;font-family:'aptos' , sans-serif">Collaborate with internal departments to resolve customer challenges quickly and effectively (i.e. analyze issues, identify root cause, work across teams, provide hands-on-keyboard support as needed, and consult/manage relationship with clients throughout the resolution process).

The Customer Success Manager (CSM) is responsible for building strong client relationships, driving customer satisfaction, improving retention, and ensuring clients achieve maximum value from the company’s products and services.

Des Moines, IA9 days ago

$95,000–$145,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. If you have a knack for leading and managing complex construction projects, and are passionate about design, planning, and execution, then this role is for you.

Ames, IA9 days ago

$110,000–$160,000 Per Year

As the organization continues to grow, they are seeking an experienced Preconstruction Manager to lead projects during the early planning and estimating phases and help drive successful project outcomes from concept through construction start. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

Des Moines, IA8 days ago

p/>

Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn<https://www.linkedin.com/company/lennar/> for the latest job opportunities.

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career.

West Des Moines, Iowa27 days ago

$60–$65 Per Hour
Contractor

This role is central to a highly visible transformation, partnering with executive leadership, technology teams, and contact center operations to redefine customer experience and agent productivity at scale.

The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment.

Carlisle, IA9 days ago

$75,000–$135,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Our comprehensive product line includes pressure-sensitive labels, shrink sleeves, roll-fed labels, pouches and more.

New!

Des Moines, IA1 day ago

$20–$24 Per Hour

li>The employee is frequently required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move about to accomplish tasks or move from one worksite to another, operate motor vehicles and/or golf carts, assess the accuracy, neatness, and thoroughness of the work assigned, traverse flat and non-flat terrain. in all directions, lift and place objects up to 25 lbs, operate machinery or power tools, identify and inspect objects, be able to work overtime, weekends, night hours (emergencies), work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, work in small and/or enclosed spaces, be exposed to hazardous chemicals.

New!

Des Moines, IA1 day ago

$21–$24 Per Hour

in all directions, lift and place objects up to 25 lbs, operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, be able to work overtime, weekends, night hours (emergencies) work in small and/or enclosed spaces, traverse flat and non-flat terrain, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, be exposed to hazardous chemicals.

The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs.

New!

Des Moines, IAToday

$52,000–$57,000 Per Year

in all directions, lift and place objects up to 25 lbs., operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, work in small and/or enclosed spaces, traverse flat and non-flat terrain, be exposed to hazardous chemicals. The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments, including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs.

Des Moines, IA12 days ago

Explore our comprehensive U.S. benefit offerings.

United Compassion Fund.

Des Moines, IA28 days ago

Full-time

p/>

Des Moines, IA30+ days ago

Full-time
Employee

HII Mission Technologies Internship programs are focused on placing transitioning military into internships that require KSAs, Education & Military Training similar to their current or previous military jobs; positions that could easily transition over to a full-time regular and permanent job with HII. DoD Skillbridge Internships are available to help transitioning active-duty military personnel gain real-world experience in the work force sometime during their final 180 days of active-duty service.

Des Moines, IA30+ days ago

You understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions.

Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences.

IA28 days ago

$93,000–$149,000 Per Year

In this high-impact role, you won't just map touch points, you will actively design and launch the digital programs, email campaigns, and in-app experiences that turn users into Workiva Champions. If you are a data-driven strategist who thrives at the intersection of marketing, product, and customer experience, this role offers the autonomy to innovate and directly drive customer value realization globally.

DES MOINES, IA25 days ago

$119,000–$206,000 Per Year

They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. This role is responsible for evaluating customer journeys across channels to uncover friction points, generate actionable insights, and drive improvements that deliver measurable customer and business outcomes.

IA30+ days ago

Remote

$100,000–$110,000 Per Year

p>Required Skills:

High School diploma, Associate's or Bachelor's degree, and 5+ years of successful experience in lifecycle service Account Management, Systems Implementation/ Integration, Public Safety Systems Sales, or Public Safety Systems Engineering is required.
Coordinate across all internal stakeholders such as Sales, Engineering, Program Management, Contracting and Finance teams to ensure all technical and commercial actions remain in strict compliance with US Federal Government Markets Division policies.

West Des Moines, IA30+ days ago

$20.50–$30.05 Per Hour

If you're someone who has a genuine desire to help people live better and healthier lives, join us as we work to be a trusted resource in our communities, offering real people, real food at real affordable prices across the Midwest. This pay range represents the minimum and maximum base pay for the position, which is determined by factors such as market data, the qualifications required, the level of responsibilities associated with the role and other roles at this same level.

Des Moines, IA22 days ago

$16–$17 Per Hour

p>If you meet these requirements and are interested in being a vital part of our management team, then we are interested in talking to you.

The Customer Service Manager position is one of hourly store management.

IA30+ days ago

Remote

$160,155–$177,950 Per Year

Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}. The Senior Manager is accountable for end-to-end execution of agent and member digital sales and service experiences within CSAA personal lines, ensuring consistent, high-quality delivery across distribution channels (AAA club agency, independent agency, direct, and alternative platforms).

IA19 days ago

$54,095–$155,538 Per Year

li>

Applies clinical judgment to the incorporation of strategies designed to reduce risk factors and barriers and address complex health and social indicators which impact care planning and resolution of member issues.

1+ years' Case Management experience or discharge planning, nurse navigator or nurse care coordinator experience as well as experience with transferring patients to lower levels of care.

IA30+ days ago

p>The Marketing Manager is responsible for leading the marketing strategy, planning, and execution that drives awareness, enrollment, engagement, and long-term value from the company's loyalty program and digital experiences.

Loyalty Marketing Strategy & Positioning:

Own the end-to-end marketing strategy for the loyalty program, including value proposition development, member segmentation, lifecycle messaging, and benefit communication.

Johnston, IA30+ days ago

As a Customer Service Manager with the Waterhouse State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Ames, IA30+ days ago

Address underperforming metrics related to the store's services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label.

Des Moines, IA30 days ago

Remote

$113,100–$232,300 Per Year

Role Overview: An expert experience leader with multi-facet role to drive customer centric mindset for creating products & solutions for various business units and develop capabilities and skills of the experience team: As a Lead Experience Researcher for Deloitte DT-US Product Engineering team, you will work with a creative group in a dynamic and fast-paced environment. As a Manager, Experience Researcher on the DT-US Product Engineering team, you will be responsible for: Defining and leading research strategies for digital products, including mobile experiences, across the product development lifecycle.

West Des Moines, IA26 days ago

$45,000–$50,000 Per Year

p>As a Care Experience Manager (CEM), you'll play a vital role in supporting both our clients and caregivers - making a meaningful impact every single day.

As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

IA8 days ago

$46,988–$122,400 Per Year

p>The Pharmacy Benefit Management Client Experience Manager examines sales, account management, and business retention metrics for products and services, in order to support profitable growth and other business objectives. This person controls strategic business plans for accounts and customer relationships, focusing on revenue growth, member retention, and achievement of financial objectives.

West Des Moines, IA21 days ago

Applies payments to resident ledgers; makes daily bank deposits; follows up with telephone calls and/or collection or demand notices (letters) to ensure prompt payment by residents; creates and delivers NSF notification letters; adjusts/corrects resident ledgers; inputs concessions; updates lease information/changes, etc. Inputs daily activities such as move-ins and move-outs, notices to vacate, resident transfers, lease renewals, lease changes, household and occupant demographics, search tag information, application approval/rejections, cancellations, etc.

Des Moines, IA29 days ago

li>

Business Development:

Grow a pipeline of work by building strong client relationships, proactively connecting Song capabilities to client priorities, crafting compelling proposals to win work that inspires our designers and makes both Song and our clients famous to fuel future demand.

The work:

In this role you will have accountability across three dimensions:

Client Delivery:
Oversee multiple design programs, providing strategic direction and quality oversight to leads and their teams while maintaining accountability for delivery health in complex client environments to drive measurable outcomes.

Des Moines, IA29 days ago

p>The work:

In this role you will have accountability across three dimensions:

Client Delivery:

Lead client programs from approach through delivery with accountability for work quality, adherence to project timelines, and collaboration across disciplines. Within Song, our Design & Digital Products practice helps iconic brands reinvent products, services, and spaces with the best of emerging technology to drive impact for end-users and for the business.

Ames, IA30+ days ago

The Lloyd Veterinary Medical Center, part of Iowa State University's College of Veterinary Medicine, is a full service teaching hospital offering advanced diagnostic, medical, and surgical care for small and large animals while supporting the education and training of future veterinarians. In this role, you will oversee a team of veterinary teaching hospital assistants, help coordinate staffing and scheduling, support employee development, and work closely with clinicians and hospital leadership to keep things running smoothly.

Johnston, IA18 days ago

$93,324–$139,980 Per Year

p>As a Customer Success Manager for JD Global Aftermarket & Customer Support located in Johnston, IA, you will:

Drive readiness, utilization, and renewals for assigned division(s) of dealers through direct engagement, focused Customer Success execution, and coordinated dealer engagement strategies with field team members.
Serve as the primary point of contact for Customer Success readiness, including onboarding, journey mapping, milestone tracking, and measuring success through establishment of Customer Success functions within dealerships and sustained utilization and renewal of SaaS solutions.

IA30+ days ago

$137,000–$282,000 Per Year

p>The team:

US Deloitte Technology Product Engineering has modernized software and product delivery, creating a scalable, cost-effective model that focuses on value/outcomes that leverages a progressive and responsive talent structure.

Qualifications:

Required:

Expert User Experience Leader and Practitioner with 8-15 years of leading holistic customer / user experiences for multiple products, demonstrating measurable customer adoption and success metrics.

Des Moines, IA30+ days ago

A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.

WEST DES MOINES, IA30+ days ago

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.

IA30+ days ago

Remote

p>The FTC has issued helpful guidance about these types of scams at https://consumer.ftc.gov/consumer-alerts/2021/04/dont-let-job-scams-block-your-path-forward. The position will also lead AI initiatives across the department to improve efficiency and service delivery, play a major role in workforce management through forecasting volume, revenue, and expenses, and support the successful onboarding of new clients.

Des Moines, IA13 days ago

p>Current Employees :

If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

Ames, IA28 days ago

$57,000–$91,000 Per Year

You will work closely with Workiva's Services team, Support team, Marketing team, and Sales team to drive adoption by ensuring customers are effectively onboarded, trained, and supported throughout the customer journey. CSMs serve as the primary point of contact for customers, managing the entire customer lifecycle by focusing on business outcomes; and identifying opportunities for growth within their named accounts post-sale.

Urbandale, IA27 days ago

p style="text-align:justify">Bankers' Bank is a fast-growing, state-chartered financial institution with over $1.5 billion in assets dedicated to supporting community banks for more than 40 years.

The Leasing Officer is a sales, revenue-generating role responsible for driving portfolio growth through new business development, relationship expansion, and strategic channel management.

West Des Moines, IA30+ days ago

li>Define, track, and report on key performance indicators through dashboards and monitor daily and weekly workloads, monitor key volumes (e.g., calls, postings, payment plans) to adjust staffing or workflows to meet revenue-cycle targets.

The Manager, Payments provides leadership and day-to-day oversight of the patient financial experience including customer service, payment posting and payment plans.

IA14 days ago

$173,200–$272,600 Per Year

li>

Skilled in coaching sales professionals to navigate Managed Care environments and partner with Integrated Delivery Networks (IDN) and Account Management teams.

Solid understanding of Rx Pathways, including prescription processes through healthcare providers, Electronic Health Records (EHR), pharmacies, and knowledge of benefit design and prior authorization requirements.

Des Moines, IA30+ days ago

p>For more information about benefits, click here (https://ryder.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=4022345&hashed=256118533) to download the comprehensive benefits summary.

Current Employees :

If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

IA27 days ago

Remote

$103,000–$183,920 Per Year

Reporting to the Senior Director of Strategy and Strategic Partnerships for Education, you will drive initiatives that expand Autodesk's reach and impact among workforce agencies, training providers, industry coalitions, employers, and strategic partners, ensuring the next generation of Design & Make talent is prepared for the jobs of the future. Lived experience navigating workforce development pathways, such as military transition, reskilling or upskilling programs, apprenticeship or union training, community college, or continuing education, and passion for the intersection of technology and expanding economic opportunity.

New!

Des Moines, Iowa1 day ago

The Signature Customer Success Supervisor will drive customer loyalty and growth by identifying patterns, addressing common challenges, and enabling customers to maximize their success with our solutions and products. The Signature Customer Success Supervisor will excel in managing multiple customers efficiently, providing value-driven guidance, and ensuring consistent engagement.

Des Moines, Iowa15 days ago

The Customer Development Manager FMS position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including: Full Service Lease, Programmed Maintenance, Lease Financing, Fleet Management Services and Dedicated Contract Carriage) by utilizing the Ryder Sales Process. Outside SalesCompensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.

Des Moines, IA30+ days ago

The Manager of Customer Success leads a team of Customer Success Managers responsible for driving adoption, value realization, retention, and expansion across a defined portfolio of Verint customers. The Manager is accountable for team-level revenue outcomes (revenue retention, renewal rates, and expansion pipeline) and for developing CSMs into high-performing customer advocates.

IA7 days ago

li>Build strong executive relationships (CHRO, CIO, CFO, COO, etc) across the account by leveraging your sales management team, leveraging UKG executive sponsors and leveraging in-person meetings and interactions.

Monitor account concerns through partnerships with assigned technical resources on customer needs, sentiment, challenges and adoption and partner for solutions that improve customer satisfaction and experience when necessary.

New!

Des Moines, IA6 days ago

$90,000–$130,000 Per Year

p>The Territory Sales Manager (TSM) plays a critical role in driving growth across an assigned territory by acquiring new business opportunities and expanding existing relationships. The TSM is a trusted advisor to veterinary professionals, practice managers and key-decision markers - helping them discover value in our solutions while deepening market presence.

New!

Des Moines, IAToday

$90,000–$100,000 Per Year

Portfolio brands include Foresight Sports, Bushnell Golf, Fox, Bell, Giro, CamelBak, Bushnell, Simms Fishing andmore (https://www.revelyst.com/brands.html).. While the Territory Sales Manager does not have direct reports, they act as a key influencer and collaborator, working closely with internal teams, channel partners, and customers to achieve business goals.

West Des Moines, IA30+ days ago

Our Awards: Mediacom is proud to have received the following recognitions: 2025 Best Managed Companies, 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award. Provide regular updates of insertable networks, zone reconfigurations, new representation etc., to Ampersand, with an understanding of the importance of key live sports programming, availability of limited inventory on networks and how that varies by network and system insertability.

Stand out to leading employers.

Upload your resume and let employers find you for new Customer Experience Manager job openings. Plus, receive relevant job matches delivered straight to your inbox.

Create A Free Account

Customer Experience Manager Jobs in Urbandale, IA

Project Manager Jobot

Customer Success Manager Mom's Meals

Project Manager (Design Build) Jobot

Preconstruction Manager (Water/Wastewater Projects) Jobot

Construction Manager Lennar Corporation

Project Manager 5 - Contingent Pinnacle Technical Resources

Label Sales Jobot

Leasing Manager Asset Living

Assistant Community Manager Asset Living

Community Manager Asset Living

Branch Manager-Power & HVAC United Rentals

Construction Manager Lennar Homes

Project Manager - C2 SME (SkillBridge Intern) Company Confidential

Customer Experience & Service Transformation Advisory Manager Accenture Plc

Customer Experience (CX) Engagement Manager Workiva Inc

Lead Product Manager, Customer Experience (CX) Journey Intelligence Wells Fargo & Co

Federal Software Customer Service Manager - Remote Motorola Solutions Inc

Experience Manager Fresh Thyme Market

Customer Service Manager Hobby Lobby Stores Inc

Senior Manager, Digital Experience Delivery - Remote CSAA Insurance Group

Case Manager, Registered Nurse (Oncology experience required) CVS Health Corp

Marketing Manager, Loyalty & Digital Experience Hy Vee Inc

Customer Service Manager - State Farm Agent Team Member Glenn Waterhouse - State Farm Agent

Experience Manager Ulta Beauty Inc

Manager, Experience Researcher Deloitte Touche Tohmatsu Ltd

Care Experience Manager Aveanna Healthcare Holdings Inc

Pharmacy Benefit Management (PBM) Client Experience Manager CVS Health Corp

Experienced Apartment Assistant Manager Village Green Companies

Experience Strategy Senior Manager Accenture Plc

Experience Strategy Manager Accenture Plc

Manager Customer Relations Iowa State University

Customer Success Manager Deere & Co

Senior Manager, UX Specialist (AI Product experience) Deloitte Touche Tohmatsu Ltd

Enterprise Customer Account Manager UKG

Customer Engagement Marketing Campaign Manager Credit Cards Wells Fargo & Co

Customer Service Strategy and AI Manager Hearst Communications Inc

Customer Development Manager Ryder System Inc

Customer Success Manager - GRC (Governance, Risk & Compliance) Workiva Inc

Relationship Manager - Leasing (Title Commensurate with Experience) - IA Bankers' Bank

Manager - Payment and Customer Svc. - (Full-Time ) The Iowa Clinic PC

Customer Team Leader (District Sales Manager), Cardiovascular Disease - North Central District Merck & Co Inc

Manager Customer Insights & Data Analytics Ryder System Inc

Sr. Workforce Development Strategy Manager, Autodesk Education Experiences Autodesk Inc

Customer Success Account Manager - Signature - Sioux City, IA UPS

Customer Development Manager Ryder

Manager, Customer Success Verint Systems, Inc.

Mid-Market Customer Account Manager UKG Inc

Territory Sales Manager - Iowa Dechra Pharmaceuticals Ltd

Territory Sales Manager (West), Golf Technology Revelyst

National Sales Manager, OnMedia Mediacom Communications Corp

Similar Job Searches