Senior Manager, Employment Tax Services (NYM) KPMGSenior Manager, Employment Tax Services (NYM)Irvine, CA$123,975–$283,245 / yearLicensed CPA, JD/LLM, Enrolled Agent or CPP, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list. Qualifications: Minimum six years of recent experience performing tax research and providing technical advice on multi-state tax issues; minimum eight years of recent experience in payroll and unemployment tax.
NewPsychiatry Area Sales Manager - Los Angeles LundbeckPsychiatry Area Sales Manager - Los AngelesLakewood, CA$180,000–$210,000Internal Candidates must have a minimum of 1 year of Commercial experience in areas such as: Sales Management, Training, Market Access, Sales Operations, or Marketing or a minimum of 2 years consistent sales success within Lundbeck. Set and lead the development of area strategic direction and tactical sales plans using robust analytical skills to identify strengths and opportunities, while minimizing weaknesses and threats to execute those plans and meet or exceed sales goals.
Retail Service and Operations Manager Goodwill Southern CaliforniaRetail Service and Operations ManagerFontana, CAUnder the direction of the Site Manager, this role ensures seamless operations, outstanding customer and donor experiences, and strong team performance — all while advancing our mission of Transforming Lives Through the Power of Work. Goodwill Southern California is seeking a Retail Service & Operations Manager to help lead one of our retail stores, boutiques, or attended donation centers.
Risk Manager MV TransportationRisk ManagerEl Monte, CA$97,000–$114,000This role is exclusively assigned to the potential contract and plays a crucial role in mitigating risk exposure, supporting safe operations, and driving continuous improvement in loss prevention efforts. The Risk Manager will serve as the primary point of contact for all Agency-related risk management matters and must be available and responsive at all times via mobile phone, email, or text message.
Customer Experience Manager (Dealer & Fleet) Harbinger MotorsCustomer Experience Manager (Dealer & Fleet)Garden Grove, CaliforniaHarbinger may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Harbinger may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our HR, legal, and finance teams, and the team(s) with the position(s) for which you are applying; (ii) Harbinger affiliates; and (iii) Harbinger’s service providers, including providers of background checks, staffing services, and cloud services.
Enterprise Customer Experience Manager (West Coast) Appcues, Inc.Enterprise Customer Experience Manager (West Coast)CARemote$110,000–$130,000 / yearStart renewal conversations early, build the case for value before it is needed, and keep renewal opportunities current in Salesforce with clear next steps, risk flags, stakeholder notes, and forecast details. As we relaunch the company around a new product, we're looking for a Customer Experience Manager, focused on our Enterprise customers, to own customer relationships, protect revenue, and help customers realize meaningful value from Appcues over time.
NewCustomer Experience Manager Five Below IncCustomer Experience ManagerSanta Fe Springs, CAAt Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
Customer Experience Manager PT The Michaels Companies IncCustomer Experience Manager PTBurbank, CA$18.25–$23.30 / hourApplicants and Employees in Unincorporated Los Angeles County: Michaels reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: engage with customers, including minors, including unsupervised minors, and other Team members, especially in high stress situations; accessing company information, assets, property, and products, including cash, checks, and credit card information; and appropriately handling such information, including confidential and personal information of customers and Team Members. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
Customer Experience Manager The Michaels Companies IncCustomer Experience ManagerBuena Park, CA$17.75–$23.10 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Part Time Customer Experience Manager The Michaels Companies IncPart Time Customer Experience ManagerMira Loma, CA$18.25–$23.30 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
customer experience manager The Michaels Companies Inccustomer experience managerBurbank, CA$18.25–$23.30 / hourApplicants and Employees in Unincorporated Los Angeles County: Michaels reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: engage with customers, including minors, including unsupervised minors, and other Team members, especially in high stress situations; accessing company information, assets, property, and products, including cash, checks, and credit card information; and appropriately handling such information, including confidential and personal information of customers and Team Members. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
P.T. Customer Experience Manager The Michaels Companies IncP.T. Customer Experience ManagerTustin, CA$18.25–$23.30 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Experience Manager Dealer & Fleet Harbinger Motors IncCustomer Experience Manager Dealer & FleetGarden Grove, CA$120,000–$160,000 / yearHarbinger may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Harbinger may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our HR, legal, and finance teams, and the team(s) with the position(s) for which you are applying; (ii) Harbinger affiliates; and (iii) Harbinger's service providers, including providers of background checks, staffing services, and cloud services.
Program Manager, Customer Experience and Insights Team Ring, Inc (Inactive)Program Manager, Customer Experience and Insights TeamHawthorne, CAThis role is responsible for designing and driving resolution of customer contact drivers and pain points through AI-powered data intelligence, machine learning-assisted workflows, scalable automation frameworks, and strategic stakeholder management. Track record of partnering with cross-functional teams (Finance, Product, Engineering, Operations) to align on priorities and drive program outcomes without direct authority.
Program Manager, Customer Experience and Insights Team Amazon.com IncProgram Manager, Customer Experience and Insights TeamHawthorne, CAThis role is responsible for designing and driving resolution of customer contact drivers and pain points through AI-powered data intelligence, machine learning-assisted workflows, scalable automation frameworks, and strategic stakeholder management. AI Strategy & Innovation: Leverage generative AI tools (Amazon Quick Suite, Bedrock, PartyRock) daily to identify root causes, surface insights, and accelerate decision-making.
Manager, PCGS Customer Experience Collectors Holdings, Inc.Manager, PCGS Customer ExperienceSanta Ana, CA$94,779–$153,876 / yearEnhance the Collector and Dealer Experience: Continuously improve how collectors and dealers interact with PCGS, protecting the brand while ensuring every interaction-from inquiries to submissions to events-reflects the company's commitment to service excellence. Escalation & Issue Management: Serve as the senior leader responsible for resolving complex customer issues, ensuring high-value clients and key dealers receive thoughtful and timely support.
Sr. Manager, Customer Experience Strategy Hyundai Capital AmericaSr. Manager, Customer Experience StrategyIrvine, CaliforniaThis role oversees major customer journeys-including Shopping, Onboarding, Mid-Term Servicing, Payments & Collections, End-of-Term, Titles, and Loyalty-ensuring experiences are intuitive, consistent, and aligned across channels, products, and brands. Manager, Customer Experience Strategy is a senior leader within HCA's Customer Experience organization, responsible for translating the CX vision into actionable customer journey strategies, roadmaps, and transformation initiatives across the retail, finance, and servicing lifecycle.
NewCustomer Experience EVT Manager - Emergency Vehicles - Service Department - Fontana, CA Velocity Vehicle GroupCustomer Experience EVT Manager - Emergency Vehicles - Service Department - Fontana, CAFontana, CA$80,000–$120,000 / yearAdvise shops on diagnosis, repair strategy, and troubleshooting for complex issues involving chassis, electrical/multiplex systems, PTOs, pumps, hydraulics, braking, steering, suspension, HVAC, aerial subsystems, and body/equipment integration. Who We Are Velocity Vehicle Group (VVG) is a premium commercial brand medium to heavy truck and semi‑trailer dealership that offers the full‑service experience for our customers, from an outstanding sales organization to highly skilled technicians to service your vehicle, and on‑demand parts.
Senior Product Marketing Manager, Ring & Blink Subscriptions, Ring Customer Experience & Engagement Amazon.com IncSenior Product Marketing Manager, Ring & Blink Subscriptions, Ring Customer Experience & EngagementHawthorne, CAYou will partner closely with Product, Engineering, Data Science, Analytics, Creative, and our international teams to bring new features and services to market - and you will use artificial intelligence and machine learning, both as a marketing tool and as the substance of what we sell, to deliver experiences customers love. Bring marketing rigor to international markets, partnering with regional teams on localization, for their respective marketes, regulatory communications, and market-specific go-to-market plans.
NewRetail Assistant Store Manager - Customer Experience & Ops VuoriRetail Assistant Store Manager - Customer Experience & OpsLong Beach, CA$24–$27.80 / hourVuori in Long Beach is seeking a Retail Assistant Store Manager to support the Store Manager in leading operations and enhancing customer experiences. This position involves managing day-to-day store activities, motivating staff, and ensuring excellence in customer service.
Senior Product Manager, Customer Experience (CX) The RealReal IncSenior Product Manager, Customer Experience (CX)Bellflower, CA$169,951–$188,835 / yearAs a sustainable company, we give new life to pieces by thousands of brands across numerous categories-including women's and men's fashion, fine jewelry and watches, art, and home-in support of the circular economy. The Customer Experience team is the architect of the end-to-end user journey, ensuring every touchpoint-from initial engagement to complex purchase and consignment journeys-is frictionless and personalized.
Assistant Store Manager - Customer Experience PetSmart LLCAssistant Store Manager - Customer ExperienceLake Elsinore, CAPetSmart's Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company's vision, mission, values, and strategy. Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Participates in employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.
Customer Experience & Service Transformation Advisory Manager Accenture PlcCustomer Experience & Service Transformation Advisory ManagerIrvine, CAYou understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions. Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences.
Sr. Manager, Customer Experience Strategy Hyundai Capital America, Inc.Sr. Manager, Customer Experience StrategyIrvine, CAMinimum 8 years of progressive experience in customer experience strategy, journey management, digital experience, customer insights, product strategy, operations strategy, or related field, with demonstrated experience translating customer insights and business priorities into journey roadmaps, transformation initiatives, and measurable outcomes. This role oversees major customer journeys-including Shopping, Onboarding, Mid-Term Servicing, Payments & Collections, End-of-Term, Titles, and Loyalty-ensuring experiences are intuitive, consistent, and aligned across channels, products, and brands.
Customer Relations Manager (Experience Needed) Irvine Auto Retail IncCustomer Relations Manager (Experience Needed)Irvine, CAPart timeNorm Reeves Auto Dealerships is a nationally-recognized group of privately-owned retail automotive dealerships located in Southern California, Texas, and Florida including the #1 RETAIL DEALER IN THE NATION . With a history dating back to 1963, our group has established a reputation for innovation, integrity, and customer-centric services.
Customer Relations Manager (Experience Needed) Norm ReevesCustomer Relations Manager (Experience Needed)Irvine, CaliforniaNorm Reeves Auto Dealerships is a nationally-recognized group of privately-owned retail automotive dealerships located in Southern California, Texas, and Florida including the #1 RETAIL DEALER IN THE NATION . With a history dating back to 1963, our group has established a reputation for innovation, integrity, and customer-centric services.
NewAssistant Store Manager: Lead & Elevate Customer Experience Mother's MarketAssistant Store Manager: Lead & Elevate Customer ExperienceAnaheim, CAMother's Market & Kitchen in Anaheim, CA is seeking an Assistant Store Manager to oversee daily store operations and empower the team. The ideal candidate has experience in a similar managerial role, displays excellent communication skills, and is adept with computers.
Senior Manager, Customer Experience DoorDash IncSenior Manager, Customer ExperienceCA$143,400–$210,900 / yearWe value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers.
NewCustomer Experience Manager II Stord WarehousingCustomer Experience Manager IIIrvine, CaliforniaStord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms.
NewStore Manager - Lead Team & Customer Experience FashionunitedStore Manager - Lead Team & Customer ExperienceLong Beach, CAThis role involves driving business performance and cultivating a high-performing team culture while ensuring exceptional customer experiences. The position emphasizes teamwork and customer engagement, with opportunities for career growth in a dynamic retail environment.#J-18808-Ljbffr.
Manager, PCGS Customer Experience Collaborative SolutionsManager, PCGS Customer ExperienceSanta Ana, CaliforniaEnhance the Collector and Dealer Experience: Continuously improve how collectors and dealers interact with PCGS, protecting the brand while ensuring every interaction—from inquiries to submissions to events—reflects the company’s commitment to service excellence. Escalation & Issue Management: Serve as the senior leader responsible for resolving complex customer issues, ensuring high-value clients and key dealers receive thoughtful and timely support.
Project Manager - Customer Experience Shop HarbourProject Manager - Customer ExperienceFountain Valley, CAFull timeA significant part of the role involves managing special orders, made-to-order and custom pieces, and Customer’s Own Material (COM) work, tracking each order against production and shipping milestones to protect the end client’s delivery and installation date. Responsibilities : Build and send quotes from incoming purchase orders, reflecting current pricing, lead times, and availability, including COM requirements, and issue payment links to advance orders.
Sales and Customer Service Manager Goldfish Swim School - Aliso ViejoSales and Customer Service ManagerLaguna Woods, CAProvides weekly audits to the General Manager and Assistant General Manager of the Front Desk Notes, Registration/Withdrawal Log (with a reconciliation done against the period summary report) and Lead Binders. Summary: Oversees the quality and success of the sales & service/front desk operations of Goldfish Swim School including sales functions, customer service, retail, vending and workplace employee activities.
Customer Service Manager - State Farm Agent Team Member Jason HobbsCustomer Service Manager - State Farm Agent Team MemberHuntington Beach, CaliforniaSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Customer Service Manager - State Farm Agent Team Member David Ceballos - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberFontana, CAYou will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. As a Customer Service Manager for the office, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.
Customer Service Manager Emerging Blue, Inc.Customer Service ManagerChino, California$80,000–$85,000 / yearThis role ensures that customers receive outstanding service by managing a high-performing team, implementing efficient processes, and identifying opportunities for improvement. Collaborate with cross-functional teams (e.g., Sales, Operations, Technical Service) to enhance customer experience.
Retail-Customer Service Manager (PT) The Michaels Companies IncRetail-Customer Service Manager (PT)Monrovia, CA$17.75–$23.10 / hourApplicants and Employees in Unincorporated Los Angeles County: Michaels reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: engage with customers, including minors, including unsupervised minors, and other Team members, especially in high stress situations; accessing company information, assets, property, and products, including cash, checks, and credit card information; and appropriately handling such information, including confidential and personal information of customers and Team Members. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
Customer Service Manager - State Farm Agent Team Member Nate Nguon - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberTustin, CAAs an Account Manager Team member with Nate Nguon Ins and Fin Svc Inc - State Farm Agency (Tustin, CA), you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Care Manager, Vault Collectors Holdings, Inc.Customer Care Manager, VaultSanta Ana, CA$72,438–$95,022 / yearPartner with the Customer Care Manager to collaborate in designing and delivering a seamless customer experience strategy supported by data, brand insights, and technology, to deliver on a customer service experience that is streamlined, optimized, and personalized to the collector experience. Were looking for a Customer Care Manager, Vault to drive the operational strategy of the customer experience, with a focus on enhancing and delivering exceptional customer service at scale.
Manager, Sales and Customer Service Macy's IncManager, Sales and Customer ServiceRancho Cucamonga, CAWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues.
Member Experience Manager ES FitnessMember Experience ManagerLa Mirada, CaliforniaSupport member retention through developing and executing strategies to engage members, including promptly handling membership concerns, resolving service issues, and oering personalized outreach to members. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at recruitinghelpline@eosfitness.com.
Customer Service Manager - Pharmacy - Hybrid - You must live in Southern California Alignment HealthcareCustomer Service Manager - Pharmacy - Hybrid - You must live in Southern CaliforniaOrange, CaliforniaThis role ensures operational efficiency, supports the MAPD Pharmacy department’s goals related to medication adherence and pharmacy quality, and collaborates cross-functionally to enhance member experience and outcomes. Supervise Pharmacy Technician Leads and pharmacy technicians to ensure timely and accurate completion of work supporting pharmacy operations in a call center environment.
Customer Analytics Manager Edison InternationalCustomer Analytics ManagerCASupervises teams that gather relevant data from various sources, such as databases, spreadsheets, APIs, or data warehouses; ensures data integrity by cleaning and preprocessing it to remove errors, inconsistencies, or missing values that could aect the accuracy of the analysis. Works closely with cross-functional teams, including data scientists, business analysts, and stakeholders from different departments; collaborates to dene analytical objectives, align data analysis with business needs, and communicate insights eectively.
Guest Experience Manager Burke WilliamsGuest Experience ManagerTorrance, California$70,500–$0At Burke Williams, we believe that leaders exist at every level of the organization, and as an Guest Experience Manager, your job is to inspire and cultivate that leadership at all levels. A leader in the wellness industry since 1984, Burke Williams introduced the original day spa and continues to innovate, providing the latest in self-care products and services.
Product Marketing Manager, Agent & Application Experiences Alteryx IncProduct Marketing Manager, Agent & Application ExperiencesCA$140,000–$185,000 / yearFrom Agent Studio and MCP Server to App Builder and Auto Insights, our Agent & Application Experiences portfolio enables organizations to bring AI-ready data and workflows to the agents and applications transforming how business gets done. You will define how enterprises understand and adopt agentic AI capabilities, position Alteryx as the essential business logic layer for AI-powered workflows, and build programs that accelerate awareness, adoption, and revenue across every segment we serve.
Customer Support Manager - Americas Tomra Systems ASACustomer Support Manager - AmericasIrvine, CA$110,208–$137,760 / yearAs our Customer Support Manager Americas, you lead the regional Customer Support Center and the teams behind it including Customer Service, Technical Support, Technical Escalations, and Service Excellence. Transforming global food production to maximize food safety and minimize food loss by making sure Every Resource Counts, has been our strength for over 50 years.
Regional Manager Donor Experience The Salvation Army USARegional Manager Donor ExperienceCarson, CA$70,304–$75,000 / yearThis role serves as the direct field leadership connection between Command Headquarters and frontline Donor Experience Ambassadors, ensuring that every donor interaction reflects The Salvation Armys mission, professionalism, hospitality, and commitment to excellence. This position is designed to transform the donation experience from a transactional interaction into a relationship-centered engagement that strengthens donor loyalty, increases community trust, and supports long-term donated goods growth.
NewGoogle TV Experience Manager 2020 CompaniesGoogle TV Experience ManagerMira Loma, CAAs a long-standing partner to clients in the consumer electronics sector, we provide talent who personally connect with our consumers by inspiring participation, creating a memorable brand experience, and influencing future purchase decisions, helping form customers for life. Influences Retail Leadership: Demonstrated ability to influence retail partners and build strong, lasting relationships with key decision-makers, specifically within strategic retail store leadership.
Sr. Manager, Digital Product Management (Customer Service Platform) Hyundai Capital AmericaSr. Manager, Digital Product Management (Customer Service Platform)Irvine, CaliforniaThis role is accountable for defining the product vision, translating customer and business needs into scalable solutions, and ensuring measurable impact cross the customer lifecycle and associated workflows. This role operates at the intersection of customer experience, data, and technology, partnering across CX Digital, Operations, Analytics, and Technology to deliver outcomes that improve customer engagement.
Sr. Associate Manager, Menu Experience & Merchandising Taco Bell CorpSr. Associate Manager, Menu Experience & MerchandisingIrvine, CAAssociate Manager, Menu Strategy & Experience (All Channels) supports the Menu Experience Team and cross-functional partners - Ops, Digital, Product, Brand, among others - by leading the strategy and execution of Taco Bell's in-restaurant merchandising and menu. This role owns end-to-end development of in-restaurant communication to the consumer, serving as the subject matter expert for menu and restaurant experience, ensuring a consistent, customer-focused experience that aligns with the national brand plan and drives sales.