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Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues.

Macy’s, Inc. is one of the nation’s premier omnichannel retailers, with fiscal 2015 sales of $27.1 billion. As of April 2, 2016, the company operates about 870 stores in 45 states, the District of Columbia, Guam and Puerto Rico under the names of Macy’s, Macy’s Backstage, Bloomingdale’s, Bloomingdale’s Outlet and Bluemercury, as well as the macys.com, bloomingdales.com and bluemercury.com websites. Bloomingdale’s in Dubai is operated by Al Tayer Group LLC under a license agreement. Macy’s, Inc.’s diverse workforce includes approximately 157,900 employees. Prior to June 1, 2007, Macy’s, Inc. was known as Federated Department Stores, Inc. The company’s shares are traded under the symbol “M” on the New York Stock Exchange.

Macy's Inc

Manager, Sales and Customer Service

Address underperforming metrics related to the store's services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label.

Ulta Beauty Inc

Experience Manager

Ulta Beauty

IRecruitee

Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave. Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity.

Customer Solutions Manager

Coach Analysts on identifying and driving initiatives across various energy-saving measures (e.g., Lighting upgrades, EV chargers, HVAC, Building Management Systems) and incentive opportunities at utility, state, and federal levels to maximize incentives. The Manager will maintain a deep understanding of incentive structures, energy financing and industry trends while building strong relationships with utility representatives to maximize incentives and improve processing efficiency.

Energy Management Collaborative, LLC

Manager, Customer Incentives

In this role, you''ll support a high-performing team, help create a positive customer experience, and drive operational excellence through collaboration, safety, and continuous improvement. You build strong relationships, lead by example, and are committed to creating a positive experience for both customers and team members while delivering strong operational results.

YEAR

The Furniture Mart

Delivery Prep & Customer Pick-Up Manager

Required Skills: Account Management, Active Listening, Communication, Customer Relationships, Customer Success, Empathy, Relationship Management, Retention Strategies, Sales, Training Delivery. Use AI tools (Claude, Copilot) as a force multiplier to draft communications, build templates, analyze adoption patterns, and create compelling ROI narratives.

Relativity ODA LLC

Customer Success Manager

Commitment to our Employees: At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. You will lead post-sales efforts to build successful and repeatable processes that deliver value and leverage your proficiency in SPS Commerce products to drive customer adoption and success.

SPS Commerce Inc

Senior Customer Success Manager - Enterprise

Customer Success Manager - Mid Market

The ACSM supports the identification and exploration of new and existing business opportunities and communicates findings to customer-facing team members, ensuring that customer, consumer, and internal Kraft Heinz information is leveraged to improve performance and results. Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

Kraft Heinz

Associate Customer Sales Manager, UNFI

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FULL_TIME

Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world. Activities center on wall-to-wall sales coverage including new item speed-to-shelf, schematic compliance, item and pricing surveys, promotion selling and product merchandising, resulting in incremental sales volume.

Acosta Group

Customer Manager Associate

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We are looking for practitioners who will work alongside Life Sciences organizations, from biotechnology firms to global big pharma to medical device companies, to drive business value through end-to-end delivery of experience design strategies that connect human insight to commercial impact. This role combines experience design strategy, digital product fluency, consulting execution, and Life Sciences commercial knowledge to help clients improve patient, provider, and business outcomes.

Deloitte

Life Sciences Experience Design Strategy Manager

Schedules and leads regular meeting cadence and executive business reviews with customers, focusing on the customer's business and key initiatives, providing product and feature updates on Fortra offerings to deliver on the customer key business objectives and create success plans to outline strategies. Develops and executes customer success strategies at the organizational level, working closely with C-suite leaders and managers to ensure alignment with business objectives that will drive key company initiatives, increasing revenue, improving operations, or enhancing customer satisfaction.

Fortra LLC

Principal Customer Success Manager

RXO Inc

Manager, Customer Solutions

You will partner across Services, Customer Insights, Analytics, Category, Fulfillment, Sales Operations, Marketing, Digital, Technology and Finance to frame opportunities, shape potential solutions, lead coordinated improvement efforts and measure whether implemented changes deliver the intended customer and business outcomes. Shape and lead workstreams that advance prioritized experience improvements from opportunity definition through solution development, testing, implementation and optimization managing key milestones, dependencies, risks and decision forums.

Energetic teams. Fun atmosphere. Exciting opportunities.

That’s what you’ll find at Best Buy. Care to join us?

You can feel the energy here. And we’re not talking about the hum of electronics (there’s that, too). We’re talking about people.

Best Buy employees are friendly, enthusiastic and willing to help you succeed. Sure, we’re a big company — the world’s largest consumer electronics retailer — but that doesn’t stop us from having fun while doing what we love: bringing technology into people’s lives in meaningful ways.

When you join our team, we consider you part of our Best Buy family. And what you do here every day will support our goal to make people’s lives better, easier and more enjoyable through the great products we sell.

So if you’d like using your talents to help improve people’s lives, bring it! We’d love to have your energy here.

Best Buy

Senior Manager, Services Offerings Experience

Your skills include clinical expertise in cardiac anatomy, disease states, and procedures; strong understanding of cath lab workflows; ability to explain complex technology from clinical and technical perspectives; experience teaching/coaching clinicians and commercial teams; product launches, customer onboarding, clinical adoption, and field readiness; and cross-functional leadership with senior stakeholders. Define and monitor KPIs for activation, adoption, retention, field readiness, and recurring barriers while evaluating enabling tools, aligning priorities with business and regional needs, and applying learnings to future launches and continuous improvement.

At Philips, we don’t need employees. We need people. Our goal is to improve the lives of 3 billion people a year by 2025 through innovation that is designed for people, by people. People like you. And we know that in order to be truly innovative, it requires you to make your career personally meaningful. To bring what matters to you in life to everything you do in your career. If you're passionate about improving lives, and have more to offer than just lines on your resume, we want to find a home for you at Philips. As a diversified health and well-being company, we focus on professional and consumer markets across three interconnected sectors: Healthcare, Consumer Lifestyle, and Lighting. Today, we're a global innovation leader - the first to bring the commonly used CD and DVD products to market, the ones saving lives daily with our imaging systems and patient monitors, and the ones responsible for the lighting of the annual Times Square ball. We aim to improve peoples’ lives every day through meaningful innovations and are the best place to work for those who share our passion for improving lives. Philips’ people first culture and commitment to providing unlimited possibilities to develop one's career in the directions to which they aspire demonstrates a dedication to inspiring good people, not just hiring employees. At Philips, employees enjoy contributing to cutting edge solutions that truly improve lives, allowing them to 'do good' while doing great and create a legacy in life through their work. If you are interested in putting your personal skills & passions to work towards improving lives, apply now or learn more at <a href="http://www.philips.com/na/careers" target="_blank">philips.com/na/careers</a>. You can also opt-in to receive updates on future career opportunities and company updates through Philips’ <a href="https://philips.avature.net/talent" target="_blank">Talent Community</a>, and follow <a href="http://www.twitter.com/philipsjobsna" target="_blank">@PhilipsJobsNA</a> on Twitter.

Philips

Customer Success Manager - New Product Launch & Adoption (Plymouth, MN)

As a CTIO - Activation & Customer Success - Manager you will lead customer success work within our Internal Firm Services practice, supporting software and product innovation efforts that help clients adopt and use PwC solutions. In this role at PwC, you will help build client relationships, spot opportunities to expand adoption, and use technology and business insight to support successful outcomes across activation and customer success activities.

PwC’s accounting practice originated in London well over a century ago. As times changed and PwC expanded worldwide, our commitment to clients—like you—never wavered. With us, you’re always supported by a global network of more than 223,000 people in 157 countries with one goal: to help your business thrive.

PwC’s professional services include audit and assurance, tax and consulting that cover such areas as cybersecurity and privacy, human resources, deals and forensics. We help resolve complex issues and identify opportunities across these industries.

Let’s combine your ​aspirations with our world-class capabilities to achieve your goals.

Ctio - Activation & Customer Success - Manager

The Pro XM upholds all company policies and champions a safe working environment by correcting hazards, ensuring associates complete safety training, and working safely to protect themselves, co-workers, and customers. Working alongside the in-store Pro team, this role executes strategies to increase sales, loyalty, and Pro Xtra signups while ensuring a speedy, accurate customer experience.

As an essential retailer to the communities we serve, our stores are open and our warehouse distribution centers are running. We’re taking measures to keep our associates safe, including:<ul><li>Providing face coverings and gloves to associates</li><li>Limiting the number of customers in stores at one time</li><li>Promoting social and physical distancing practices</li><li>Implementing additional cleaning measures to sanitize facilities</li></ul>

Home Depot

Pro Experience Manager

The Order Manager is responsible for managing customer orders from start to finish, ensuring on-time delivery and a process that is Simple, Easy, and Fast . If you’re passionate about delivering exceptional customer experiences and want to grow with a values-driven company, we’d love to hear from you.

HOUR

Crystal D

Customer Service - Order Manager

It independently sets portfolio strategy and roadmaps, owns senior stakeholder relationships, and is accountable for translating customer and quality signals into completed interventions and measurable improvement in topline outcomes. Customers experience inconsistent outcomes when agent execution or upstream policy, process, product, technology, knowledge, and fulfillment break down; insight creates value only when those opportunities become accountable action.

Amazon changed how we shop for books. Netflix transformed the way we consume movies. At online pet specialty retailer Chewy, we’re disrupting the pet products industry by offering our customers the easiest way to get the premium products they want, backed by unparalleled service. We strive to win at everything we do, whether that means bending over backwards to gain our customers’ trust and loyalty or creating a creative and stimulating work environment for our employees. We aim to wow our customers—and our employees. Trust us. You’ll notice the difference from the moment you become a candidate with us.

At Chewy, we believe in ownership and accountability and value creativity. We are makers and doers who thrive on the desire to drive results. We approach our mission to provide the best service and pet products anywhere with a dogged determination and a disposition that’s as sunny as the South Florida oceanfront we call home. Sure, we work hard, but we have fun, too. Of course, that’s not hard to do when you get to bring your favorite four-legged friend to the office.

Customer Experience Manager Jobs in Roseville, MN

Manager, Sales and Customer Service Macy's Inc

Experience Manager Ulta Beauty Inc

Experience Manager Ulta Beauty

Customer Solutions Manager RXO

Manager, Customer Incentives Energy Management Collaborative, LLC

Delivery Prep & Customer Pick-Up Manager The Furniture Mart

Customer Success Manager Relativity ODA LLC

Senior Customer Success Manager - Enterprise SPS Commerce Inc

Customer Success Manager - Mid Market SPS Commerce Inc

Associate Customer Sales Manager, UNFI Kraft Heinz

Customer Manager Associate Acosta Group

Life Sciences Experience Design Strategy Manager Deloitte

Principal Customer Success Manager Fortra LLC

Manager, Customer Solutions RXO Inc

Senior Manager, Services Offerings Experience Best Buy

Customer Success Manager - New Product Launch & Adoption (Plymouth, MN) Philips

Ctio - Activation & Customer Success - Manager PwC

Pro Experience Manager Home Depot

Customer Service - Order Manager Crystal D

Experience Insights Manager Chewy

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