1,495 Results for

Customer Experience Manager Jobs in Provo, UT

Jobs

Provo, UT9 days ago

$100,000–$120,000 Per Year

Projects may include self-performing forces of Mass Excavation, Underground Utilities, Drainage, Geotechnical Construction, and Paving operations.

Eagle Mountain, UT9 days ago

$95,000–$115,000 Per Year

The ideal candidate will possess strong experience in dietary supplements, nutraceuticals, food manufacturing, or related regulated industries and have a proven track record managing supplier quality, GMP compliance, audits, CAPA programs, and quality systems. We are seeking an experienced Quality Assurance / Quality Control Manager to lead and continuously improve our Quality Management System across a growing portfolio of nutritional supplements, wellness products, and consumer packaged goods.

Park city, UT9 days ago

$110,000–$135,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Furthermore, the Project Manager shall be responsible for calling and preparing for municipal inspections, quality control, job site safety, and stormwater management, and warranty through the first year of home delivery.

Provo, UT9 days ago

$110,000–$130,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. CANDIDATES - to expedite the process, please email me your resume at https://jobot.com/apply/project-manager-underground-construction/1900468180?utm_source=Monster.

New!

Taylorsville, UT5 days ago

$120,000–$150,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. 2. Proven experience in managing water and wastewater construction projects, including experience with underground utilities, pump stations, site work, structural concrete, - knowledge of process piping, mechanical piping, and yard piping a plus!

New!

West Jordan, UT1 day ago

$20–$22 Per Hour

in all directions, lift and place objects up to 25 lbs, operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, be able to work overtime, weekends, night hours (emergencies) work in small and/or enclosed spaces, traverse flat and non-flat terrain, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, be exposed to hazardous chemicals.

The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs.

West Jordan, UT30+ days ago

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).

Taylorsville, UT27 days ago

This position is also eligible for a quarterly incentive based on eligible earnings and store performance, as well benefits, as described at https://benefits.petsmart.com/us/.

PetSmart's Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company's vision, mission, values, and strategy.

UT25 days ago

p>EXPERIENCE: This role requires a strategic thinker who has experience translating customer insights into actionable journey improvements, partnering cross-functionally to drive alignment, and ensuring a seamless, consistent experience from acquisition through retention.

Ensure quality work in all aspects of the program, including documentation, executive and stakeholder readouts/presentations,

Deliver scheduled updates to internal and external stakeholders, including C-level individuals.

Taylorsville, UT30+ days ago

$58,680.46–$63,783.11 Per Year

This role is responsible for managing newsletters, construction and maintenance updates, website improvements, division communication, customer support, coordination of maintenance and event work orders, surveys, and facilitating coordination between all Facilities Services departments. SLCC employees work at 8 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment.

Taylorsville, Utah20 days ago

Support member retention through developing and executing strategies to engage members, including promptly handling membership concerns, resolving service issues, and oering personalized outreach to members. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at recruitinghelpline@eosfitness.com.

Park City, UT30+ days ago

$100,000–$150,000 Per Year
Full-time

p style="padding:0px;vertical-align:baseline;background-color:#ffffff;text-align:left">With the motto "Expect the Best," Reef's most prominent developments include Black Desert Resort, a $2 billion luxury resort in Ivins, Utah; Marcella, a luxury private golf community in Park City, Utah; Tributer Resort, Virginia's newest premier private lakeside golf destination; Cornerstone Club, a 5,000-acre residential community, private club, and resort in Telluride, Colorado; Sweetens Cove, a renowned and evolving golf destination nestled in the Tennessee Valley; and the restoration of the historic Coco Palms Resort in Wailua, on the island of Kauai, Hawaii.

Serving as the primary point of contact, this role ensures seamless communication, anticipates client needs, and coordinates across internal teams, developers, and partners to provide a smooth and informed experience.

Park City, UT28 days ago

$20.05–$35 Per Hour

You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this means you are responsible for the checkout experience and grocery delivery & pickup at your assigned store.

Lindon, UT30+ days ago

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. We're looking for a Senior Product Manager to shape the future of our Sales Experience, driving strategy and delivery for solutions and products that empower sellers to work smarter and faster.

Midvale, UT30+ days ago

Address underperforming metrics related to the store's services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label.

Lindon, UT26 days ago

Ranked as one of the fastest-growing companies in the U.S. for three consecutive years, we have more than 5,000 team members across 200 offices across the country, who actively, genuinely care about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with. Collaborate with the central learning and the adoption and success teams on scalable learning solutions and support ongoing projects that enhance client service team development.

Lehi, UT30+ days ago

$100,000–$105,000 Per Hour

li>https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/. You will also be responsible for driving renewals and discovering expansion opportunities cross-sells with the most innovative and fastest growing restaurant brands in the United States.

Lehi, UT30+ days ago

$124,700–$180,650 Per Year

Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. This role acts as the single-threaded owner for technology outcomes-driving adoption, efficiency, platform reliability, and measurable business impact-while engaging closely with the Talent Development function, People Operations, Tech Support, Compliance, and Product teams.

Sandy, UT7 days ago

p>DUTIES & RESPONSIBILITIES:

Develop and own a portfolio of curated, high-value partner experience frameworks that leverage the company brand, private hospitality environments, and access to key influencers (ownership, players, executives, and industry leaders), designed to be customized and deployed across a wide range of partners. Driven by a partner-first focus, this role will champion comprehensive travel planning and meticulous itinerary management while hosting VIPs at both home and away games, providing critical activation support to Account Managers and executing other duties as assigned.

Lehi, UT30+ days ago

$140,000–$160,000 Per Year

Operating within a follow-the-sun support model serving our customers worldwide, the Senior Manager plays a critical role in shaping team capability, operational maturity, and the overall customer experience - and works closely with the Senior Director of Customer Support along with Product and Engineering leadership to ensure the voice of the customer drives business decisions. NetDocuments provides rewarding career growth in an inclusive, diverse environment where employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership working together to achieve our goals as a unified team.

Lehi, UT30+ days ago

$120,000–$130,000 Per Year

li>Experience using AI tools in a professional CS or operations context, including: large language models such as Claude (Anthropic) and ChatGPT (OpenAI) for drafting communications, summarizing account context, and accelerating research; Microsoft Copilot for productivity workflows within Office 365; and AI features embedded in Gainsight or Salesforce (e.g., predictive health scoring, generative email assist).

Play a key role in defining and revamping the NetDocuments customer portal and community-shaping the strategy, content structure, and engagement model that will serve as a primary self-service and peer-learning destination for thousands of customers.

New!

Lehi, UT5 days ago

$120,000–$130,000 Per Year

Since launching in 2018, Route has raised over $250 million from leading investors including Craft Ventures, Hedosophia, and Hanaco Ventures, and has grown into a complete post-purchase ecosystem loved by millions of shoppers and the brands they buy from. Customer Success works with some of the biggest brands in our network, which means getting exposure to areas across the company and constantly solving interesting challenges for merchants of all industries, sizes, and customer needs.

South Jordan, Utah30+ days ago

If you enjoy taking ownership, working closely across functions, and knowing your contributions drive meaningful business results, especially in a remote environment where you'll collaborate across time zones and occasionally travel for important meetings, this is your place to shine. Experience using Salesforce, CPQ, customer success platforms (e.g., Gainsight, Totango, ChurnZero), and BI dashboards; comfortable using collaboration tools such as Microsoft Teams .

Cottonwood Heights, UT30+ days ago

You will act as a key liaison between the frontline and cross-functional partners, identifying specific friction points in the fraud and dispute lifecycle and helping implement the changes-across process, policy, and technology-needed to make an impact.

The Role:

As the Fraud and Disputes Member Experience Program Manager you will support the creation and execution of initiatives focused on solving the daily challenges that prevent Fraud and Dispute agents from delivering an exceptional member experience.

UT12 days ago

p>TMA Performance is a leading provider of employee experience software, dedicated to helping organizations improve their workplace culture through measuring employee engagement and offering employee awareness of their talents and capabilities.

Collaboration: Work closely with internal teams, including Sales, Product, Delivery and Marketing, to ensure customer needs are met and to contribute to continuous improvement efforts.

Lehi, Utah30+ days ago

Onboard & Activate New Customers: Guide new customers through implementation and setup to ensure fast time-to-value and a smooth transition from sales. Be a Strategic Partner: Help customers understand how to best use Piston to reduce fuel spend, eliminate fraud, and track driver behavior.

Murray, Utah7 days ago

Inside Real Estate is a fast-growing, independently-owned real estate software firm that serves as a trusted technology partner to over 500,000 top brokerages, agents, and teams. Their branded portfolio, BoldTrail, includes BoldTrail (Front Office), BoldTrail BackOffice and BoldTrail Recruit, solutions that create a complete tech ecosystem for clients, and deliver seamless end-to-end operations to scale success at any level.

UT30+ days ago

2+ years of professional B2B technology sales or account management experience, preferably in SaaS environments; 2+ years of experience in a technical or data-focused role (e.g., BI Analyst, Data Analyst, Solutions Engineer, Technical Account Manager, or similar positions); Proven track record of managing enterprise accounts and consistently meeting or exceeding renewal and expansion objectives; Experience working with Fortune 500 companies and communicating effectively with C-level executives. Strong understanding of business intelligence concepts, data modeling, and ETL/ELT processes; Basic to intermediate SQL proficiency; Familiarity with cloud data platforms (e.g., Snowflake, Databricks, AWS, GCP, Redshift, BigQuery, etc.) and modern data architectures; Hands-on experience with BI or analytics platforms; experience with Domo is preferred; Ability to understand APIs, data connectors, and system integrations at a conceptual level.

New!

Lehi, Utah6 days ago

South Jordan, UT30+ days ago

You'll be responsible for driving excellent customer experiences, ensuring our support teams deliver timely and effective solutions, and continuously improving processes to support our expanding customer base. What You'll Do: Lead, mentor, and manage a team of Tier I and Tier II support agents, ensuring they deliver high-quality customer service across multiple channels (email, chat, phone).

New!

Park City, UTToday

li>Own our HR platform (Rippling): automating holiday requests, approvals, and balance tracking; configuring rota templates and scheduling workflows; streamlining hiring and onboarding sequences; and automating performance review admin and reminders. This is a cross-functional role for someone who loves building systems that make teams run smoothly - combining CRM operations, people operations, HR systems ownership, and office and events coordination.

Lehi, Utah20 days ago

You will also be responsible for driving renewals and discovering expansion opportunities cross-sells with the most innovative and fastest growing restaurant brands in the United States. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better.

New!

UT5 days ago

$110,000–$120,000 Per Year

Compensation - At Human Interest, we consider a number of factors to determine the appropriate pay range for each position, including the cost of labor in different markets across the U.S. The total On Target Earnings (OTE) for the role described in this job posting is $110,000 - $120,000 which includes a base salary of $70,000, and a variable target compensation of $50,000. Identify underlying drivers of churn and collaborate with internal teams including Product, Operations, Compliance, and Support to implement process improvements and platform enhancements that strengthen the customer experience and reduce future churn.

Lehi, UT30+ days ago

p>At Podium, we're seeking a Mid-Market Customer Success Manager to work with our high-value customers in the Home Services vertical. We're looking for a versatile A-player who can meet with both C-suite and day-to-day contacts - speaking to the ROI of the platform while troubleshooting issues.

Lehi, UT30+ days ago

ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide direct leadership and operational oversight for Vetify Supplier Support, including internal frontline teams and external BPO partners, ensuring consistent, high-quality service across all support channels (phone, chat, email, voicemail, SMS, etc.). The Manager, Vetify Supplier Support leads Avetta's Vetify supplier support operations across internal teams and external BPO partners, ensuring a seamless, efficient, and world-class support experience for suppliers using Avetta's platforms.

New!

Lehi, UTToday

Our gamified, behavioral-based marketing experiences deliver 10x higher engagement ratesthan traditional marketing, generating an average return of $10 for every $1 our restaurant partners invest. You'll manage a portfolio of restaurant accounts, driving adoption, retention, and expansion while serving as their trusted advisor in the ever-evolving world of customer engagement and digital marketing.

Lehi, Utah20 days ago

Experience using AI tools in a professional CS or operations context, including: large language models such as Claude (Anthropic) and ChatGPT (OpenAI) for drafting communications, summarizing account context, and accelerating research; Microsoft Copilot for productivity workflows within Office 365; and AI features embedded in Gainsight or Salesforce (e.g., predictive health scoring, generative email assist). Play a key role in defining and revamping the NetDocuments customer portal and community—shaping the strategy, content structure, and engagement model that will serve as a primary self-service and peer-learning destination for thousands of customers.

New!

Lehi, UT1 day ago

Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers. We're looking for a versatile A-player who can meet with both C-suite and day-to-day contacts - speaking to the ROI of the platform while troubleshooting issues.

Lehi, UT23 days ago

Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.

Lehi, UT23 days ago

New!

South Jordan, UTToday

Our mission is to empower trade and technical schools to offer the mosttrusted operational software and services, enhancing enrollment and giving students access to life-changing education.

Lumion is a leader in innovative tuition solutions, providing advanced software and comprehensive servicing for educational institutions and students.

Lehi, UT23 days ago

Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium.

1+ years in a customer-facing role, such as Customer Success Manager, Account Manager, or Client Services Manager, preferably in the software or SaaS industry.

New!

Kearns, UT6 days ago

p>Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business.

Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Draper, UT30+ days ago

$120,000–$140,000 Per Year

p>5+ years in Customer Success or Account Management, with 2+ years managing CSMs or frontline customer-facing teams A proven player-coach: you lead by example while enabling others to succeed Track record of high-touch onboarding and expansion motions in SMB and mid-market Expertise in creating structure from ambiguity-using data, systems, and coaching to drive repeatable outcomes Strong communicator with a bias for clarity, urgency, and action Deep empathy for customers-and for the CSMs who serve them Bonus: familiarity with fintech, SaaS, or operations-heavy customer segments.

On Target Earnings: $120,000 - $140,000 Equity grant: commensurate with level determined at the discretion of the company, with meaningful potential upside given the company's early stage Benefits overview: Medical, dental and vision insurance Unlimited paid time off (vacation, personal well-being, paid holidays) Paid parental leave $400 accessories allowance for home office setup to be spent on a keyboard, mouse, headphones, etc.

Lehi, UT12 days ago

In the SMB segment, you'll work alongside our AI-powered renewal workflow to manage a high volume of renewal transactions — sending and following up on quotes, closing out renewals, and maintaining clean records in Salesforce.

You don't need to be an engineer, but you must be technically fluent and comfortable collaborating with product and engineering teams:

Hands-on Salesforce experience (preferred); familiarity with Intercom or similar support/success platforms..

Lehi, Utah19 days ago

You'll catch risk months before it shows up in a cancellation notice, close every loop our support queue opens, turn usage data into value stories owners actually believe, and build AI-powered systems that make sure no account ever drifts silently. That makes every account a high-stakes, multi-stakeholder relationship — the owner, the director of nursing, the billing manager, and the field clinicians all experience Enzo differently, and any one of them can quietly decide a renewal.

Lehi, UT30+ days ago

You will help ensure customer satisfaction, support product adoption, and assist in demonstrating to our clients the value they are getting out of Podium's interaction platform.

Assist with reporting the value of Podium products in weekly syncs, monthly check-ins, and quarterly EBRs, as needed.

Lehi, UT30+ days ago

Our VelociFI and AmpliFI products give agents, agencies, dealerships, and Third-Party Administrators the tools to work together more seamlessly — with greater transparency, clearer communication, and less friction at every step. You extend the Lead's reach — running onboarding, training, ongoing adoption, and tier-one support for the agents and operations teams who use VelociFI day to day.

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Customer Experience Manager Jobs in Provo, UT

Construction Project Manager Jobot

Quality Assurance / Quality Control Manager Jobot

Project Manager - Luxury Residential Jobot

Project Manager - Underground Construction Jobot

Heavy Civil/Industrial Project Manager - Water/Wastewater Jobot

Assistant Community Manager Asset Living

Customer Experience Manager Five Below Inc

Assistant Store Manager - Customer Experience PetSmart LLC

Sr. Manager, Smart Home Customer Experience NRG Energy Inc

Manager 1, Facilities Customer Service Salt Lake Community College

Member Experience Manager ES Fitness

Owner Experience Manager Reef Capital Partners

Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager) Whole Foods Market Inc

Senior Product Manager - (Sales Experience) Global Payments Inc

Experience Manager Ulta Beauty Inc

Client Services Learning Experience Manager PCF Insurance Services

Senior Customer Success Manager Workstream Technologies Inc

Product Manager, Talent Development & Learning Technology Experience & Adoption ADOBE Inc

Partner Experience Manager Utah Jazz

Sr. Manager, Customer Support NetVoyage Corporation

Manager, Customer Success SML Market NetVoyage Corporation

Customer Success Manager Route App Inc

Customer Success Renewal Account Manager Ivanti

Fraud and Disputes Member Experience Program Manager SoFi Technologies Inc

Customer Success Manager (CSM) DecisionWise Inc

Customer Success Manager - Piston Pear VC

Lifetime Customer Success Manager Inside Real Estate

Technical Customer Success Manager Domo Inc

Customer Success Manager Route

Senior Manager of Customer Support Canopy Tax, Inc.

Customer Success Manager - Contract 9-12 months Carv.io

Senior Customer Success Manager Workstream

Customer Retention Manager Human Interest Inc

Mid-Market, Customer Success Manager Home Services Podium Corp Inc

Manager, Vetify Supplier Support B2B Customer Support Avetta, LLC

Full Cycle Customer Success Manager (CSM) Boostly

Manager, Customer Success SML Market NetDocuments

Mid-Market, Customer Success Manager (Medspa) Podium

AI Customer Success Manager, Mid-Market Podium

AI Mid-Market Customer Success Manager Podium

Customer Success Manager Lumion

AI Customer Success Manager - SMB Podium

Customer Service - Self Storage Manager Public Storage

Manager of Customer Success K-Dimensional Holdings Inc.

Customer Success Manager Revver

Customer Success Manager Enzo Health

Enterprise Customer Success Manager Podium Corp Inc

Customer Success Manager Carketa Inc.

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