NewRegional Sales Manager - Western US - Commercial Roofing JobotRegional Sales Manager - Western US - Commercial RoofingPhoenix, AZ$130,000–$160,000 / yearThe Regional Sales Manager will oversee sales performance across multiple locations in the Western U.S. This person will be responsible for leading commercial roofing sales teams, driving revenue growth, strengthening customer relationships, and building a repeatable sales process across the region. The right person will understand how to motivate experienced sales professionals, hold teams accountable to measurable activity, identify market opportunities, and help close significant re-roof, service, and maintenance roofing projects.
NewProject Manager JobotProject ManagerSurprise, AZ$75,000–$110,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Our team specializes in designing, coordinating, and executing large-scale warehouse infrastructure projects that help organizations maximize space, improve efficiency, and support long-term growth.
NewSr Tax Manager JobotSr Tax ManagerScottsdale, AZ$130,000–$150,000 / yearA highly regarded boutique family office serving high-net-worth clients with a full suite of services—including tax, investment, estate, and insurance planning—designed to deliver seamless, white-glove financial guidance, while offering strong career longevity, a healthy work-life balance, and the opportunity to build long-term client relationships. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewArchitectural Project Manager JobotArchitectural Project ManagerPhoenix, AZ$75,000–$90,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Here are some of the experience we are looking for: putting together full sets of CDs, permitting, RFIs, and site visits for upfront verification, during construction, punch-lists, and meeting with the city for permit related requirements.
NewHVAC Division Manager JobotHVAC Division ManagerPhoenix, AZ$140,000–$180,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Responsibilities: Supervise and mentor division leadership and staff, including Project Managers, Service Managers, Foremen, and Technicians, to foster a high-performing team.
NewConstruction Project Manager JobotConstruction Project ManagerPhoenix, AZ$100,000–$120,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Projects may include self-performing forces of Mass Excavation, Underground Utilities, Drainage, Geotechnical Construction, and Paving operations.
Remote Tax Manager JobotRemote Tax ManagerPhoenix, AZRemote$140,000–$170,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The ideal candidate will have a strong background in public accounting, with a focus on complex tax returns for S Corp and Partnerships and their HNW owners.
NewStrategic Account Manager - Custom HVAC & Mechanical Solutions JobotStrategic Account Manager - Custom HVAC & Mechanical SolutionsPhoenix, AZ$130,000–$200,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. You will be responsible for managing key accounts, developing and executing strategic plans to achieve sales targets, and expanding our company’s customer base.
NewSenior Electrical Project Manager JobotSenior Electrical Project ManagerTempe, AZ$180,000–$225,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Incredible opportunity to join a Best Place to work Electrical Contractor in Phoenix, Rapidly Growing, manage large $10M+ projects, strong bonus, Employee Ownership!
Senior Electrical Project Manager - Relocation JobotSenior Electrical Project Manager - RelocationMesa, AZ$170,000–$200,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We work across diverse markets including commercial, industrial, healthcare, education, data/technology, and public works, delivering projects through design-build, design-assist, and plan-spec approaches.
NewQA Manager - Substation JobotQA Manager - SubstationPhoenix, AZ$40–$80 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The QA/QC Inspector will work closely with project managers, superintendents, field crews, and utility clients to verify quality throughout all phases of construction while helping drive continuous improvement across projects.
NewAccounting Manager - Logistics JobotAccounting Manager - LogisticsPhoenix, AZ$110,000–$120,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The ideal candidate is a hands-on accounting professional who enjoys working in a fast-paced environment, improving processes, and partnering with leadership to drive business decisions.
NewTax Manager JobotTax ManagerPhoenix, AZ$120,000–$175,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. 5+ years of tax experience working for a public accounting firm and working with complex Partnerships, S-Corps, and C-Corps.
NewSenior Tax Manager (Construction) JobotSenior Tax Manager (Construction)Scottsdale, AZ$155,000–$200,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We've built a reputation in Arizona for delivering highly detailed, strategic work across tax planning, advisory, and audit and assurance services, with a real depth of expertise in the construction industry.
NewSenior Tax Manager JobotSenior Tax ManagerPhoenix, AZ$130,000–$160,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Headquartered in Scottsdale, AZ, our firm is dedicated to empowering our team members with the resources and support they need to thrive in a fast-paced, client-centered environment.
NewService Manager-Commercial HVAC JobotService Manager-Commercial HVACPhoenix, AZ$100,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Responsible for redeeming operating unit gross profit objectives through leadership and management of staff while meeting contractual commitments to customers in a timely, high quality manner.
Registered Nurse (RN) - Manager, ED - Emergency Department - $33-41 per hour Tenet-AZ RegionRegistered Nurse (RN) - Manager, ED - Emergency Department - $33-41 per hourSun City, AZ$33–$41 / hourEmployee Management: Responsible for day-to-day staffing and making appropriate decisions based on patient needs and skill level of caregiver. Manages to budget; monitors variances between budgeted and actual expense reports and takes action to correct negative variances within appropriate time lines.
Registered Nurse (RN) - Manager, Endoscopy - $29-38 per hour Tenet-AZ RegionRegistered Nurse (RN) - Manager, Endoscopy - $29-38 per hourGoodyear, AZ$29–$38 / hourResponsible for executing strategic initiatives including but not limited to scheduling of cases, supplies and equipment, case turn over, intra-departmental handoffs or patient discharge process. Certifications: Currently licensed, certified, or registered to practice profession as required by law, regulation in state of practice or policy AART, ACVT or RCIS; BLS.
NewMechanical Project Manager JobotMechanical Project ManagerPhoenix, AZ$120,000–$180,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Meaningful, varied project work: Exposure to a broad mix of high-profile and technically demanding projects across industries like healthcare, data centers, education, and advanced manufacturing.
NewHeavy Civil/Industrial Project Manager - Water/Wastewater JobotHeavy Civil/Industrial Project Manager - Water/WastewaterPhoenix, AZ$120,000–$150,000 / year2. Proven experience in managing water and wastewater construction projects, including experience with underground utilities, pump stations, site work, structural concrete, - knowledge of process piping, mechanical piping, and yard piping a plus! Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewSenior Project Manager JobotSenior Project ManagerTempe, AZ$185,000–$250,000 / yearWith a healthy backlog of work and continued growth across multiple market sectors, they are seeking an experienced Senior Project Manager to lead large-scale electrical construction projects and play a key role in the organization's continued success. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewLab Manager - Blood Bank Sonora Quest LaboratoriesLab Manager - Blood BankPhoenix, AZInternal and external customers include laboratory staff and clients, hospital staff, physician's offices, patients, pathologists, medical directors, vendors, regulatory agencies and educational facilities. We're looking for a Blood Bank Laboratory Manager who thrives under pressure and leads with precision - someone who turns massive transfusion protocols into flawless execution and builds a team that never blinks in a crisis.
Oncology Territory Manager, Breast - Phoenix S Daiichi Sankyo, Inc.Oncology Territory Manager, Breast - Phoenix SPhoenix, AZ$146,400–$219,600 / yearFull timeApplying knowledge of the healthcare industry, trends, applicable laws and regulations, market conditions, and the market access environment (including but not limited to pharmacy economics, payer reimbursement landscape, and patient flow/influence between academic institutions, hospitals, and community practices). With a legacy of innovation since 1899, a presence in more than 30 countries, and more than 19,000 employees, we are advancing breakthrough therapies in oncology, cardiovascular disease, rare diseases, and immune disorders.
NewSales Service Delivery Manager TTECSales Service Delivery ManagerTempe, AZ$70,000–$75,000 / yearLead with purpose by helping your team understand the “why” behind the work: creating meaningful customer connections, achieving sales and service goals, and supporting a client partnership that depends on consistent, high-quality performance. As a Sales Service Delivery Manager working onsite in Tempe, AZ, you’ll help lead a sales-focused customer experience team that brings humanity to business.
Accounting Manager Vaco LLCAccounting ManagerPhoenix, AZ$110,000–$135,000 / yearDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Manager, Learning & Development TTECManager, Learning & DevelopmentTempe, AZAs a Sales Enablement Manager, you’ll lead, coach, and support a high-performing team of Sales Trainers and Quality Analysts (QAs), ensuring excellence across learning delivery, quality execution, and sales performance outcomes. Develop and Implement Sales Training Programs: Design, create, and deliver comprehensive training programs for existing sales team members, focusing on product knowledge, sales strategies, sales tools, and soft skills.
44394 Sales Representative Tempe Chrysler Dodge Jeep Ram44394 Sales RepresentativeTempe, AZFull timePrior experience as a sales representative in either automotive sales, inside sales, outside sales, retail sales or telemarketing sales preferred, but entry level candidates without automotive sales or other sales experience are encouraged to apply. Complete quotes, return email/voicemail, other administrative functions to include running credit applications and processing transaction paperwork.
NewCybersecurity Operations Manager Vaco LLCCybersecurity Operations ManagerTempe, AZ$140,000–$160,000 / yearDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewAssistant General Manager Panera BreadAssistant General ManagerChandler, AZYou support your General Manager (GM) in managing overall operations, improving the customer experience, and increasing the bottom line, while also owning the people responsibilities for your location, including coaching, developing, and leading. Growth Opportunities at Panera: A Path to Success : Our Assistant General Managers can continue their career growth by pursuing our Operating Partner Program.
NewCustodian Integration Manager Vaco LLCCustodian Integration ManagerPhoenix, AZ$110,000–$120,000 / yearDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewSenior Tax Manager Vaco LLCSenior Tax ManagerPhoenix, AZ$150,000–$190,000 / yearDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewAutomotive Repair Store Managers Sun Devil AutoAutomotive Repair Store ManagersMesa, AZOverview: Sun Auto Tire & Service (Sun Devil Auto, Wilhelm Automotive, Greulich’s Automotive, Borst Automotive and TGK Automotive) is recruiting experienced retail leaders for immediate placement as Experienced Store Managers through our Manager-On-Deck (MOD) program. Exposure to moderate to loud noises, dust, exhaust fumes, lubricants, petroleum products, vapors, caustic materials, and other hazardous and non-hazardous materials.
Warehouse Manager MedlineWarehouse ManagerTolleson, AZ$101,000–$152,000 / yearWhen applicable - Adhere to and manage all transactions as the CDR (certified designated representative) and be responsible for ensuring accurate procedures and recordkeeping and to ensure Medline is compliant with the State of Florida's "Pharmacy Practice Act" administrative rule. Support the Director of Operations at the respective distribution center by directing warehouse activities and oversee all aspects of the daily production and order fulfillment.
NewAutomotive Repair Store Manager Sun Devil AutoAutomotive Repair Store ManagerPhoenix, AZThe Store Manager is responsible for the overall store performance both financial and operational of a market by establishing and maintaining guest services, overseeing and is accountable for the operation of their market by ensuring maximum sales and profitability through expense control, human resource management, and managing operating costs and shrink. Overview: Sun Auto Tire & Service (Sun Devil Auto, Wilhelm Automotive, Greulich’s Automotive, Borst Automotive and TGK Automotive) is a leading provider of quality aftermarket automotive repair, maintenance, and tire services.
NewCSC Assistant Manager LESLIES POOLMART INCCSC Assistant ManagerPhoenix, AZ$19–$23 / hourWe operate an integrated ecosystem of 900+ retail locations, backyard service and repair, a robust digital platform, and manufacturing and distribution divisions across 35+ states—enabling consumers to engage with Leslie’s whenever, wherever, and however they prefer to shop. This role supports the execution of sales strategies, management of profit margins, payroll, and controllable expenses, while helping lead the commercial team and oversee day-to-day operations.
Commercial Construction Project Manager HITT ContractingCommercial Construction Project ManagerPhoenix, AZThe PM provides leadership and serves as the liaison between project team members to promote the interest of both the business and clients in all matters, as well as demonstrate the characteristics of a mid-level leader. Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates.
Scheduling & Customer Service Coordinator Vaco LLCScheduling & Customer Service CoordinatorPhoenix, AZ$18–$20 / hourDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Catering Chef Manager - Grand Canyon University AramarkCatering Chef Manager - Grand Canyon UniversityPhoenix, AZSo, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Our Chef Manager will also play a key role in helping us meet budget requirements and execute company-delivered programs.
NewRestaurant Manager Square One ConceptsRestaurant ManagerScottsdale, AZ$60,000–$70,000 / yearWorking with the Regional Manager to develop and manage budgets, including revenue forecasting, cost control, and expense management through P&Ls. Excellent leadership and interpersonal skills, with the ability to build and maintain positive relationships with staff and customers.
Key Account Manager Amphenol Borisch TechnologiesKey Account ManagerMesa, AZThe Key Account Manager leads a cross-functional team that includes members from sales, engineering, purchasing and operations to provide excellent customer service and achieve program objectives for delivery, cost and quality. Amphenol Borisch Technologies (ABT), a division of Amphenol Corporation, is an industry leader in providing high-reliability electronic systems for Aerospace and Defense companies across the globe.
NewSenior Transitional Property Manager ROERS COMPANIESSenior Transitional Property ManagerPhoenix, AZ$81,000–$101,300 / yearAbility to perform the physical functions of the position, which may include, but are not limited to: ability to walk property, including up to 4 flights of stairs, to complete physical inspections, deliver resident communications, show apartment and drive a vehicle to visit area businesses for outreach marketing. · Entrepreneurial mindset – loves to be challenged, determined to win, puts clients and teammates first, collaborative, inquisitive, self-motivated, and operates on trust (not fear).
Accounts Receivable Manager Consultant- Fully Remote Vaco LLCAccounts Receivable Manager Consultant- Fully RemotePhoenix, AZRemote$45–$50 / hourDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewPricing Sr. Manager (Scottsdale, AZ) United RentalsPricing Sr. Manager (Scottsdale, AZ)Scottsdale, AZThe Senior Manager, Pricing leads the execution of United Rentals' pricing strategy while overseeing the day-to-day pricing operations that support the company's commercial organization. It is responsible for maintaining pricing discipline, improving pricing and margin performance, supporting the field sales organization, and developing the technical and leadership capabilities of the pricing team.
Business Development Manager Staff ExpertsBusiness Development ManagerPhoenix, AZWe specialize in staffing in the areas of Engineering, Construction Management, Manufacturing, Information Technology, Aerospace & Defense, Administrative-Accounting-Finance, Call Center Operations, Life Sciences, Healthcare, Skilled Trades and Logistics. Showcase companies staffing services to potential clients through polished presentations, trade shows, and other large-scale events.
NewProgram Manager SPIRIT ELECTRONICSProgram ManagerPhoenix, AZThe Program Manager will report directly to the customer regarding the technical aspects of projects, schedule demands, outsourced subcontractors, work order creation and amendment, planning, equipment allocation as it relates to multiple jobs, data review, and data pack creation. As an award-winning distributor, Spirit delivers authorized products and a range of value-added services, including SMI/VMI, foundry access, electrical and environmental testing, design, assembly, and end-of-life management.
NewMaintenance Sales Rep JobotMaintenance Sales RepPhoenix, AZ$100,000–$125,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Strong Plus: Experience selling services, software, insurance, payroll, security, telecom, logistics, uniforms, facility services, or other intangible solutions.
NewBranch Manager Sunbelt RentalsBranch ManagerPhoenix, AZ$70,000–$110,000 / yearRelated experience may include: Operations Manager, Sales Manager, Director of Sales, Director of Operations, District Manager, Rental Manager, Store Manager, Business Development Manager. The Sunbelt Rentals branch manager is titled "Profit Center Manager" because the role is responsible for the overall direction, coordination, and evaluation of the rental center business unit.
NewSales Territory Manager Yamato CorporationSales Territory ManagerPhoenix, AZThis role focuses on direct engagement with end users, OEM field sales representatives, and channel partners to identify opportunities, present solutions, and close business across Yamato's automatic, semi-automatic, checkweigher, industrial, and tray line product lines. The STM plays a critical role in strengthening customer relationships, improving pipeline visibility through consistent CRM usage, and collaborating cross-functionally to deliver high-quality customer solutions.
NewBranch Manager United RentalsBranch ManagerPhoenix, AZGreat company. Great people. Great opportunities. If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As Branch Manager at United Rentals with our Fluid Solutions Division , you'll be the leader of a major business enterprise. You'll have t...
NewTechnical Sales Account Manager SPIRIT ELECTRONICSTechnical Sales Account ManagerPhoenix, AZBeyond traditional support, this role demands deep research capabilities, a mastery of project lifecycles, and the ability to thoroughly audit technical, quality, and bill-of-material (BOM) documentation during the Request for Quote (RFQ) phase to ensure high levels of customer satisfaction and execution accuracy. Cross-Functional Collaboration: Act as a central communication bridge, coordinating seamlessly with internal key stakeholders (Engineering, Quality, Purchasing, and Lab Operations) to align capabilities with customer expectations and resolve complex technical issues.