Territory Manager II Company ConfidentialTerritory Manager IIBirmingham, ALFull timeWith a rich history, Swisher serves adult consumers through a diverse range of businesses, including Swisher Sweets Cigar Company, Helme Tobacco Co., Hempire, Rogue Holdings, and Drew Estate: The Rebirth of Cigars. This role uses facts, analytics, and market intelligence to influence customer decisions, drive distribution, and deliver measurable top and bottom-line growth and grow market share.
NewPart Sales Manager – Part Time AutoZonePart Sales Manager – Part TimeOxford, ALParts Sales & Inventory Management – Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising. Teamwork – Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence.
Project Manager - Low Voltage Systems CRV SurveillanceProject Manager - Low Voltage SystemsBirmingham, ALWe install, maintain, monitor, and inspect a wide range of integrated building protection systems, including access control, video camera surveillance, fire alarms, and burglar alarms. Corey Varden, Owner/CEO, started the company to help fill a need he saw to provide superior security options for businesses at a competitive price.
Sales Representative Company ConfidentialSales RepresentativeBirmingham, ALFull timeAs a testament to our commitment to service, Globe Life companies have more than 17 million policies in force – more than any other life insurance company in the country (excluding reinsurance companies; as reported by S&P Global Market Intelligence 2023). Our mission is to provide products and services that empower our customers to help secure their financial future and protect their families in times of need.
NewEquipment Finance Portfolio Manager I First Horizon BankEquipment Finance Portfolio Manager IBirmingham, ALWill be taught and expected to develop a high degree of knowledge of multiple industries including, but not limited to, transportation (trucking, marine, air, rail), array of manufacturing (chemicals, steel, other commodities, variety of end-user finished goods), non-real estate leasing/rental activities (various equipment in various industries), protein and agriculture, food production, medical, renewable energy (wind/solar), power & utilities, communications, construction, information technology, wholesale and retail. Participate and contribute in transaction structuring, relationship strategy and internal credit conversations as well as educate clients and teammates about financial strategies relevant to both equipment finance as well as general banking needs (change to tax laws, accounting rules, market trends and how those may dictate financial strategy) based on customer profile and financial plan and matching customer needs with appropriate products and services.
NewSales Development Manager Ecolab Inc.Sales Development ManagerBirmingham, AL$84,300–$126,400 / yearYou will drive sales and attain budget goals by leveraging prospecting, cold calling, and networking skills to target restaurants, hospitals, hotels, retailers, food and beverage plants, schools, and nursing homes to offer the most effective B2B pest elimination programs in the United States. To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to: - Undergo additional background screens and/or drug/alcohol testing for customer credentialing.
NewPrivate Client Relationship Manager First Horizon BankPrivate Client Relationship ManagerBirmingham, ALHeadquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. The PCRM delivers full balance sheet advice through a team-based approach, providing customized banking, lending, and wealth solutions aligned with First Horizon's commitment to excellence in client service.
NewSenior Business Banking Relationship Manager First Horizon BankSenior Business Banking Relationship ManagerBirmingham, ALHeadquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. Develop new customer prospects and business with business banking clients, with the potential to manage and maintain a portfolio of business banking clients (revenue size: $5MM - $30MM).
Production Manager Lennar HomesProduction ManagerBirmingham, ALFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. The Mortgage Production Managerat Lennar is responsible for managing satellite branch office and increase overall market share, service and profits by soliciting new business and originating new loans.
Digital Customer Experience Manager Genuine Parts CoDigital Customer Experience ManagerALThis position is responsible for supporting a Customer Experience functional area to pursue strategic revenue opportunities by developing new products or services, entering into new markets, and forming new business partnerships in or outside the organization to leverage Motions digital value with current and prospective clients. • Daily activities include the management of an existing client base to support organic growth through new business generation and renewal retention, prospecting and developing new relationships, and working with sales and support to ensure a superior level of service.
Retail Customer Experience Manager The Michaels Companies IncRetail Customer Experience ManagerBirmingham, ALPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Full Time Customer Experience Manager The Michaels Companies IncFull Time Customer Experience ManagerBirmingham, ALPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Experience Manager The Michaels Companies IncCustomer Experience ManagerBirmingham, ALPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
NewPart Time Customer Experience Manager The Michaels Companies IncPart Time Customer Experience ManagerBirmingham, ALPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Federal Software Customer Service Manager - Remote Motorola Solutions IncFederal Software Customer Service Manager - RemoteALRemote$100,000–$110,000 / yearRequired Skills: High School diploma, Associate's or Bachelor's degree, and 5+ years of successful experience in lifecycle service Account Management, Systems Implementation/ Integration, Public Safety Systems Sales, or Public Safety Systems Engineering is required. Coordinate across all internal stakeholders such as Sales, Engineering, Program Management, Contracting and Finance teams to ensure all technical and commercial actions remain in strict compliance with US Federal Government Markets Division policies.
Customer Service Manager Million AirCustomer Service ManagerBirmingham, ALThe customer service manager is responsible for creating and leading a customer service team focused on providing exceptional service for all internal and external customers. Our motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen", is evident in every interaction with our customers, co-workers, and team mates.
Part Time Customer Service Manager The Michaels Companies IncPart Time Customer Service ManagerBirmingham, ALPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Homewood - Guest Experience Manager Quality Oil Company LLCHomewood - Guest Experience ManagerHomewood, ALp>The Guest Experience Manager serves as the primary Guest Service Champion for the hotel, with a strong leadership presence during peak guest interaction hours - primarily evenings. The Guest Experience Manager is expected to regularly work the desk, cover shifts as needed, and remain flexible to support first shift, second shift, or Night Audit in the event of call-outs or operational needs.
Senior Manager, Digital Experience Delivery - Remote CSAA Insurance GroupSenior Manager, Digital Experience Delivery - RemoteALRemote$160,155–$177,950 / yearAlabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}. The Senior Manager is accountable for end-to-end execution of agent and member digital sales and service experiences within CSAA personal lines, ensuring consistent, high-quality delivery across distribution channels (AAA club agency, independent agency, direct, and alternative platforms).
Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager) Whole Foods Market IncCustomer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)Birmingham, AL$19.05–$33.20 / hourYou are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this means you are responsible for the checkout experience and grocery delivery & pickup at your assigned store.
Case Manager, Registered Nurse (Oncology experience required) CVS Health CorpCase Manager, Registered Nurse (Oncology experience required)AL$54,095–$155,538 / yearApplies clinical judgment to the incorporation of strategies designed to reduce risk factors and barriers and address complex health and social indicators which impact care planning and resolution of member issues. A RN who resides in a compact state is required to have an active multistate license through the Nurse Licensure Compact (NLC), allowing practice across participating states with one license.
Business Experience & Plan Manager The PNC Financial Services Group IncBusiness Experience & Plan ManagerBirmingham, AL$65,000–$158,700 / yearPreferred Skills Business Development, Business Intelligence (BI), Competitive Advantages, Competitive Strategies, Data Integration, Data Mining, Strategic Planning Competencies Accuracy and Attention to Detail, Analytical Thinking, Business Process Design, Data Gathering and Analysis, Effective Communications, Influencing, Planning: Tactical, Strategic, Problem Solving, Strategic Thinking Work Experience Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
Customer Service & Quotations Manager Arcosa IncCustomer Service & Quotations ManagerAnniston, ALWhat Youll Do: • Lead, coach, and manage a team of customer service and quotations representatives to ensure high-quality customer and regional sales manager support. • Analyze customer service metrics (response times, resolution rates, customer satisfaction scores) and implement improvements.
Pharmacy Benefit Management (PBM) Client Experience Manager CVS Health CorpPharmacy Benefit Management (PBM) Client Experience ManagerAL$46,988–$122,400 / yearp>The Pharmacy Benefit Management Client Experience Manager examines sales, account management, and business retention metrics for products and services, in order to support profitable growth and other business objectives. This person controls strategic business plans for accounts and customer relationships, focusing on revenue growth, member retention, and achievement of financial objectives.
Retail Experience Manager - Trussville AL Best BuyRetail Experience Manager - Trussville ALBirmingham, AlabamaAs the Retail Experience Manager, you'll assume the day-to-day leadership duties of your home store or group of stores to ensure employees are deployed efficiently and deliver excellent customer experiences. You'll drive localized customer and employee engagement strategies throughout your assigned store or stores within your designated micro-market (local surrounding stores).
Retail Experience Manager - Hoover, AL Best BuyRetail Experience Manager - Hoover, ALBirmingham, AlabamaAs the Retail Experience Manager, you'll assume the day-to-day leadership duties of your home store or group of stores to ensure employees are deployed efficiently and deliver excellent customer experiences. You'll drive localized customer and employee engagement strategies throughout your assigned store or stores within your designated micro-market (local surrounding stores).
Retail Experience Manager Fleet FeetRetail Experience ManagerBirmingham, ALOur Retail Experience Manager will oversee our Retail Sales Associates, or Outfitters, as we call them, to ensure each customer is outfitted with everything they need to get started or to keep going. Responsibilities: As a Retail Experience Manager, you will be responsible for the day-to-day and long-term success of retail staff with a focus on customer experience.
Manager, Sales and Customer Service Macy's IncManager, Sales and Customer ServiceBirmingham, ALWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues.
Manager, Experience Researcher Deloitte Touche Tohmatsu LtdManager, Experience ResearcherBirmingham, ALRemote$113,100–$232,300 / yearRole Overview: An expert experience leader with multi-facet role to drive customer centric mindset for creating products & solutions for various business units and develop capabilities and skills of the experience team: As a Lead Experience Researcher for Deloitte DT-US Product Engineering team, you will work with a creative group in a dynamic and fast-paced environment. As a Manager, Experience Researcher on the DT-US Product Engineering team, you will be responsible for: Defining and leading research strategies for digital products, including mobile experiences, across the product development lifecycle.
PATIENT EXPERIENCE MANAGER - Birmingham, AL Compass Group North AmericaPATIENT EXPERIENCE MANAGER - Birmingham, ALBIRMINGHAM, AL$50,500–$51,000 / yearMonitors ongoing, and selectively negotiates as needed, matters relating to system/account patient satisfaction initiatives in order to assure highest client and customer satisfaction levels and account retention, strong employee relations, achievement of financial goals and future business growth plans. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS.
NewCustomer Success Manager General InformaticsCustomer Success ManagerBirmingham, ALp>The Customer Success Manager serves as a strategic advisor to clients, ensuring maximum value from IT services while driving client satisfaction and retention. with assistance, to transport and stock assigned supplies and materials; to pick-up from vendors and deliver stock and materials to customers upon request, to wear personal protective equipment.
Senior Manager, UX Specialist (AI Product experience) Deloitte Touche Tohmatsu LtdSenior Manager, UX Specialist (AI Product experience)AL$137,000–$282,000 / yearThe team: US Deloitte Technology Product Engineering has modernized software and product delivery, creating a scalable, cost-effective model that focuses on value/outcomes that leverages a progressive and responsive talent structure. Qualifications: Required: Expert User Experience Leader and Practitioner with 8-15 years of leading holistic customer / user experiences for multiple products, demonstrating measurable customer adoption and success metrics.
NewExperience Manager Ulta Beauty, Inc.Experience ManagerGadsden, AlabamaFull timeAddress underperforming metrics related to the store’s services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label.
Customer Success Manager Vaco LLCCustomer Success ManagerBirmingham, AL$75,000–$85,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Team Member Experience Manager, Human Resources Baptist HealthTeam Member Experience Manager, Human ResourcesHOMEWOOD, AlabamaFull timeServe as a thought partner to the business and within the HR team on a variety of strategies and programs including performance management, organizational design, succession planning, and talent reviews. Establish a cadence for team member feedback (e.g., engagement surveys, pulse surveys, leadership Q&A, etc.); oversee design, deployment, results analysis, and action planning with relevant stakeholders.
Technical Manager - Customer Support SRT Marine Systems plcTechnical Manager - Customer SupportBirmingham, ALStrong understanding of IT infrastructure: networks, firewalls, VLANs, servers, virtualisation, storage Experience of diagnosing and resolving issues on complex integrated professional IT systems Ability to interpret system logs, data flows, and performance metrics Strong analytical mindset with the ability to track, record, diagnose and resolve complex technical issues and eliminating recurrence. The Technical Manager - Customer Support will be responsible for ensuring that our mission critical MDA "Maritime Domain Awareness" systems in active use by our customers, are operating reliably and properly and any reported issues; or that we find through our own monitoring activities, are rapidly investigated, diagnosed and resolved.
Customer Experience Rep The McPherson Companies IncCustomer Experience RepTrussville, ALGeneral Summary: A Customer Experience Representative will spend approximately 75% of the day receiving inbound customer calls, taking customer product orders via multiple contact methods including phone, email and fax. Customer Experience Representative will also handle any issues and solve problems as necessary and communicate with the operations team, outside sales team to ensure accurate and timely delivery of orders.
Manager of Customer Success Arcoro Holdings CorpManager of Customer SuccessBirmingham, ALRemoteOur product suite and software platform provides end-to-end HR functionality to help drive business outcomes, enabling companies to better manage the entire employee lifecycle through improved candidate quality and flow, shortened time to hire, centralized learning and improved employee productivity. As a member of the A-Team, you'll enjoy a top-notch employee experience where you can embrace your problem-solving skills and innovation, work with a team of great colleagues and see the impact of your contribution each day Our culture is collaborative, and we believe strongly in training, growth and internal advancement.
Customer Accounts Manager The Aaron's Co IncCustomer Accounts ManagerBirmingham, AL$14–$14.75 / hourAn employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Like all Aaron's team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
NewCustomer Success Manager Insight GlobalCustomer Success ManagerBirmingham, ALQualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. This role focuses on understanding customer goals, resolving issues, and maintaining strong, long-term partnerships.
Customer Relationship Manager Jack Henry & Associates IncCustomer Relationship ManagerBirmingham, ALRemote$90,000–$130,000 / yearWhat youll be responsible for: Builds and maintains close working relationships with all levels of customer staff and management to understand specific business needs, tactical needs, and strategic goals. Maintains a high degree of communication with the management of each customer, including regularly scheduled conference calls and onsite customer visits.
Customer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerBirmingham, ALTransportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
Customer Success Manager (Strategic Accounts) Harris Computer SystemsCustomer Success Manager (Strategic Accounts)Alabama, ALYou will work closely with Sales, Client Services, and Technical teams to ensure customers receive value, issues are addressed quickly, and opportunities for growth are identified. As the primary point of contact for strategic customers, you will act as a trusted advisor, internal advocate, and first line of defense for customer needs.
Customer Success Manager Harris Computer SystemsCustomer Success ManagerAL$72,000–$82,000 / yearThat means the long-term stability of a major parent company alongside the entrepreneurial autonomy of a focused business unit - plus competitive pay, meaningful benefits, flexibility, and a culture that values curiosity and having fun while doing great work. Every school day, district business officials open WinCap and QSS/OASIS to do the work that keeps schools running - making payroll, managing budgets, tracking fund balances, and reporting to the state.
Manager, Service Sales - Triple S Flotech FloWorks International LLCManager, Service Sales - Triple S FlotechTrussville, ALThis leader will function as a sales manager and maintain responsibility for the sales team and development and growth of the customer base and any future recruitment of talent and training required to develop the group to service a robust growth with customers in the UHP market. We are seeking a dynamic and results driven Service Sales Manager who will be responsible for directing the day-to-day execution for a defined regional segment of the sales organization focused on customers and prosperous business development of this segment.
Principal Digital Health Zone Sales Manager - Acute Care and Monitoring (Southern US) Medtronic PlcPrincipal Digital Health Zone Sales Manager - Acute Care and Monitoring (Southern US)Birmingham, ALRemoteThe following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). Key Responsibilities: Includes high volumes of lead generation, consistent weekly appointment setting with qualified buyers, pipeline development, deal creation, closing, working with monitoring sales reps to grow our HealthCast footprint at existing and competitive accounts, relationship development with key buyers, implementation and adoption success.
Manager, Sales Operations Tom McLeod Software CorporationManager, Sales OperationsBirmingham, AlabamaPurpose of this Position: The Manager of Sales Operations provides strategic leadership and direction for the Sales Operations Specialists and Contract Analysts teams in partnership with the Manager of Strategic Accounts and National Sales Manager. The Manager plays a key role in driving continuous improvement, shaping sales strategy, participating in Pricing Committee and Product release discussions, and aligning operational excellence with organizational sales goals.
Sales Account Manager Kimberly-Clark CorpSales Account ManagerALRemote$71,300–$88,100 / yearp>The ideal candidate for this role embraces an ambitious, consultative and agile mindset, strategically utilizes internal resources and technology to help solve customer challenges, is a storyteller who can deliver customer communication in both face to face and virtual formats and has an excellent financial and operational acumen. Account Managers will sell branded towel, tissue, and manufactured wiper products of Kleenex, Scott, Cottonelle, and WypAll brands to manufacturing, healthcare, education, office buildings, high traffic and other end-user markets.
Region Sales Manager Critter ControlRegion Sales ManagerBirmingham, AlabamaFull timeCritter Control Operations specializes in wildlife management services for residential and commercial properties, providing humane wildlife, animal, and integrated pest management solutions nationwide since 1984. You will grow sales and generate new accounts through training, mentoring and managing field sales representatives as well as uncovering new business opportunities.
Channel Sales Manager, Cloudhealth Arrow Electronics IncChannel Sales Manager, CloudhealthAlabama, ALRemote$166,700–$210,104.22 / hourTrack and analyze sales performance, pipeline health, and key performance indicators, taking corrective action when needed Ensure all clients' details and related pipeline and sales cycle related information is timely and properly documented and managed in CRM (Salesforce) Ensure proper sales quotas distribution and compensation plan communication to your direct reports Create and foster a collaborative working environment to enable creativity and success within your team, with your peers and your direct manager What We Are Looking For Proven Enterprise software / SaaS / Cloud channel sales leader with a track record of successful quota attainment and revenue growth Ideally, solid experience in FinOps, Software asset Management, Software lifecycle management Experience selling or leading teams focused on AWS, Azure and Google Cloud with strong understanding of their partner ecosystem A "hands on deals" leadership mindset rather than management only - someone who leads by example, inspires others, and elevates the team Requires familiarity with Salesforce.com and the ability to work effectively within the platform Skilled in recruiting, training, and developing sales talent, able to coach on methodology, process, and deal execution Strong communicator who can use analogies, stories, and relatable examples to inspire confidence and connection Outgoing, confident, and a positive culture driver who contributes to a fun, high-performance environment Self-aware, coachable, and open to feedback with a growth mindset Solid industry acumen with the ability to engage credibly with technical buyers Skilled at building and leveraging a professional network to create opportunities and partnerships Comfortable working in a fast-moving transformative environment with a bias toward action and accountability Work Arrangement Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership. What You'll Be Doing Develop and execute effective sales strategies to drive revenue growth and meet or exceed targets Recruit, onboard, and mentor a high-performing sales team while fostering a collaborative, supportive, and winning culture Inspire and motivate your direct reports through coaching, hands on support, and ongoing feedback Actively participate in opportunity management, leveraging effective MEDDPICC sales methodology, and helping representatives navigate complex opportunities Build and maintain strong relationships with prospects and active partners Collaborate cross-functionally with marketing, customer success, product, presales engineering, technical account management, and operations to improve sales efficiency and accelerate growth Continuously refine the sales process to increase effectiveness, shorten cycles, and support scalable growth Stay informed on industry trends, FinOps best practices, and emerging technologies to guide team development.