1,488 Results for

Customer Experience Manager Jobs in Homewood, AL

Jobs

New!

Birmingham, AL4 days ago

$100,000–$150,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The team is driven by a commitment to speed, reliability, and smarter building solutions that help clients bring critical facilities online faster.

New!

Birmingham, AL6 days ago

$110,000–$135,000 Per Year

Job description: As a Program Architect, you will work with project teams in a dynamic, rapid-growth work environment with bright and talented engineers, architects, designers, builders, crafters, and manufacturers to improve and deploy a prototype building program and to build an alternative to the traditional construction industry. The MEP Engineering Manager is responsible for leading and managing a multidisciplinary team of mechanical, electrical, and plumbing engineers responsible for the design, coordination, and execution of building systems across multiple construction and manufacturing projects.

New!

Bessemer, AL6 days ago

$170,000–$210,000 Per Year

This is an exciting first-hire growth opportunity for their Sales/Business Development organization to help achieve more new Client Growth & define Strategic Account Leadership – While working to gain new clients, they will also have a heavy hand in standing up the sales organization with oversight from the CEO and CCO. This role combines business development and strategic account management responsibilities, with equal focus on identifying new opportunities and cultivating long-term client partnerships.

New!

Birmingham, AL6 days ago

$140,000–$180,000 Per Year

Job description: As a Program Architect, you will work with project teams in a dynamic, rapid-growth work environment with bright and talented engineers, architects, designers, builders, crafters, and manufacturers to improve and deploy a prototype building program and to build an alternative to the traditional construction industry. The DMC Estimating Leader is responsible for driving competitive estimating outcomes, managing preconstruction and pricing strategies, and ensuring accurate, profitable, and well-communicated cost models across a diverse portfolio of projects.

New!

Birmingham, AL2 days ago

$120,000–$180,000 Per Year

Lead execution of vendor and subcontractor contracts; Owner Invoices and change order management; JCR forecasting and financial reporting; FKOP transfer; module custody transfer; Program Buyout (MFG, FKOP/DTS, Subcontractors); and QFL execution and corrective action closure. Field Management: Serve as the primary onsite point of contact during critical construction milestones: module set, custody transfer, permanent power energization, RTU startup, inspection readiness, and turnover.

Birmingham, AL27 days ago

Full-time
Employee

With a rich history, Swisher serves adult consumers through a diverse range of businesses, including Swisher Sweets Cigar Company, Helme Tobacco Co., Hempire, Rogue Holdings, and Drew Estate: The Rebirth of Cigars. This role uses facts, analytics, and market intelligence to influence customer decisions, drive distribution, and deliver measurable top and bottom-line growth and grow market share.

New!

Birmingham, AL2 days ago

$170,000–$220,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. You’ll have the chance to take ownership of key project coordination efforts, contribute to financial and operational decision-making, and play a meaningful role in keeping complex projects moving forward.

New!

Birmingham, AL2 days ago

$170,000–$220,000 Per Year

Lead, in collaboration with the Head of Construction Engineering and Director of Field Operations, the development of scalable field self-perform estimating tools; facilitate field-ops estimating (quantity takeoffs, labor estimates, work plans) and constructability reviews with field trade experts. Client & Commercial Leadership: Develop and maintain C-suite-level relationships with Client preconstruction and estimating leaders, representing us at the highest levels of client organizations during pursuit.

New!

Birmingham, AL2 days ago

$75,000–$110,000 Per Year

The role offers a blend of office-based coordination and field exposure, giving you hands-on experience across scheduling, cost tracking, vendor coordination, change management, and client communication. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

New!

Birmingham, AL2 days ago

Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. The PCRM delivers full balance sheet advice through a team-based approach, providing customized banking, lending, and wealth solutions aligned with First Horizon's commitment to excellence in client service.

New!

Birmingham, AL2 days ago

Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. Develop new customer prospects and business with business banking clients, with the potential to manage and maintain a portfolio of business banking clients (revenue size: $5MM - $30MM).

Hoover, Alabama29 days ago

Part-time

Hendrick Chrysler Dodge Jeep Ram Collision Center (Hoover)Location: 1624 Montgomery Highway, Hoover, Alabama 35216. Work includes frequent clerical and administrative responsibilities and interaction with customers, managers and employees.

New!

Birmingham, AL1 day ago

Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Maintain an in-depth and knowledge of related disease state and market dynamics, quality programs, health information technology, care trends or other account-specific considerations that allow engagement in meaningful dialogue and adding value when calling on customers.

Birmingham, AL19 days ago

Full-time

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. The Mortgage Production Managerat Lennar is responsible for managing satellite branch office and increase overall market share, service and profits by soliciting new business and originating new loans.

Birmingham, AL9 days ago

Full-time
Employee

As a testament to our commitment to service, Globe Life companies have more than 17 million policies in force – more than any other life insurance company in the country (excluding reinsurance companies; as reported by S&P Global Market Intelligence 2023). Our mission is to provide products and services that empower our customers to help secure their financial future and protect their families in times of need.

AL30+ days ago

This position is responsible for supporting a Customer Experience functional area to pursue strategic revenue opportunities by developing new products or services, entering into new markets, and forming new business partnerships in or outside the organization to leverage Motions digital value with current and prospective clients. • Daily activities include the management of an existing client base to support organic growth through new business generation and renewal retention, prospecting and developing new relationships, and working with sales and support to ensure a superior level of service.

Hoover, AL30+ days ago

What Youll Do Listen & Learn • Serve as a voice of the customer, listening to customers and colleagues through surveys, research, complaints, and feedback • Understand customer journeys, pain points, and moments that matter • Build a strong understanding of assigned business areas and their priorities • Engage with senior leaders to understand strategic priorities and how experience insights can support them Partner with the business to prioritize What Matters Most • Identify the most important experience opportunities based on impact and feasibility • Help business partners and senior leaders focus on what to act on now vs. Description This position is available to be located in the Huntington Corporate office footprint Role Summary The Customer Experience Manager (CEM) plays a strategic role in helping Huntington deliver experiences that build trust, loyalty, and long-term relationships with our customers.

Birmingham, AL9 days ago

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

Birmingham, AL30+ days ago

Birmingham, AL12 days ago

Birmingham, AL30+ days ago

$83,800–$125,900 Per Year

JOB DESCRIPTION Location Requirement This position is open only to candidates who currently reside in one of the following approved locations: Birmingham, AL; Tampa, FL; Blue Ash or Cincinnati, OH Job Summary The Vendor & BPO Operations Manager is responsible for overseeing day-to-day performance across multiple business process outsourcing (BPO) partners supporting our enterprise contact center operations (~600 agents). The ideal candidate combines operational rigor, contract fluency, and strategic partnership leadership to drive results across a distributed vendor network.

AL30+ days ago

Remote

$100,000–$110,000 Per Year

Required Skills: High School diploma, Associate's or Bachelor's degree, and 5+ years of successful experience in lifecycle service Account Management, Systems Implementation/ Integration, Public Safety Systems Sales, or Public Safety Systems Engineering is required. Coordinate across all internal stakeholders such as Sales, Engineering, Program Management, Contracting and Finance teams to ensure all technical and commercial actions remain in strict compliance with US Federal Government Markets Division policies.

Birmingham, AL16 days ago

The customer service manager is responsible for creating and leading a customer service team focused on providing exceptional service for all internal and external customers. Our motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen", is evident in every interaction with our customers, co-workers, and team mates.

AL30 days ago

Remote

$160,155–$177,950 Per Year

Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}. The Senior Manager is accountable for end-to-end execution of agent and member digital sales and service experiences within CSAA personal lines, ensuring consistent, high-quality delivery across distribution channels (AAA club agency, independent agency, direct, and alternative platforms).

New!

Birmingham, AL5 days ago

$19.05–$33.20 Per Hour

You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this means you are responsible for the checkout experience and grocery delivery & pickup at your assigned store.

Homewood, AL30+ days ago

The Guest Experience Manager serves as the primary Guest Service Champion for the hotel, with a strong leadership presence during peak guest interaction hours - primarily evenings. The Guest Experience Manager is expected to regularly work the desk, cover shifts as needed, and remain flexible to support first shift, second shift, or Night Audit in the event of call-outs or operational needs.

Birmingham, AL30+ days ago

Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues.

Birmingham, Alabama30+ days ago

As the Retail Experience Manager, you'll assume the day-to-day leadership duties of your home store or group of stores to ensure employees are deployed efficiently and deliver excellent customer experiences. You'll drive localized customer and employee engagement strategies throughout your assigned store or stores within your designated micro-market (local surrounding stores).

New!

Birmingham, Alabama4 days ago

Our Retail Experience Manager will oversee our Retail Sales Associates, or Outfitters, as we call them, to ensure each customer is outfitted with everything they need to get started or to keep going. Responsibilities: As a Retail Experience Manager, you will be responsible for the day-to-day and long-term success of retail staff with a focus on customer experience.

Gardendale, AL26 days ago

Address underperforming metrics related to the store's services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label.

New!

AL5 days ago

$54,095–$155,538 Per Year

Applies clinical judgment to the incorporation of strategies designed to reduce risk factors and barriers and address complex health and social indicators which impact care planning and resolution of member issues. A RN who resides in a compact state is required to have an active multistate license through the Nurse Licensure Compact (NLC), allowing practice across participating states with one license.

Birmingham, AL30+ days ago

$65,000–$158,700 Per Year

Preferred Skills Business Development, Business Intelligence (BI), Competitive Advantages, Competitive Strategies, Data Integration, Data Mining, Strategic Planning Competencies Accuracy and Attention to Detail, Analytical Thinking, Business Process Design, Data Gathering and Analysis, Effective Communications, Influencing, Planning: Tactical, Strategic, Problem Solving, Strategic Thinking Work Experience Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

Hoover, AL13 days ago

Partners across Technology, Operations, Digital, and Data (TODD) to ensure controls are designed, implemented, and monitored to strengthen risk management, compliance, and cyber security, effectively mitigating risk to levels within the company's risk appetite. Bachelor's degree in a related field and eight (8) years of business-related experience to include digital technology, product management, project management, process improvement, project delivery, business/requirements analysis or business operations/product line or relevant work experience.

Fairfield, AL26 days ago

The Pro XM upholds all company policies and champions a safe working environment by correcting hazards, ensuring associates complete safety training, and working safely to protect themselves, co-workers, and customers. Working alongside the in-store Pro team, this role executes strategies to increase sales, loyalty, and Pro Xtra signups while ensuring a speedy, accurate customer experience.

Bessemer, AL7 days ago

Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees : If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

BIRMINGHAM, AL30+ days ago

$50,500–$51,000 Per Year

Monitors ongoing, and selectively negotiates as needed, matters relating to system/account patient satisfaction initiatives in order to assure highest client and customer satisfaction levels and account retention, strong employee relations, achievement of financial goals and future business growth plans. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS.

Birmingham, AL16 days ago

Remote

$113,100–$232,300 Per Year

Role Overview: An expert experience leader with multi-facet role to drive customer centric mindset for creating products & solutions for various business units and develop capabilities and skills of the experience team: As a Lead Experience Researcher for Deloitte DT-US Product Engineering team, you will work with a creative group in a dynamic and fast-paced environment. As a Manager, Experience Researcher on the DT-US Product Engineering team, you will be responsible for: Defining and leading research strategies for digital products, including mobile experiences, across the product development lifecycle.

Birmingham, AL30+ days ago

Strong understanding of IT infrastructure: networks, firewalls, VLANs, servers, virtualisation, storage Experience of diagnosing and resolving issues on complex integrated professional IT systems Ability to interpret system logs, data flows, and performance metrics Strong analytical mindset with the ability to track, record, diagnose and resolve complex technical issues and eliminating recurrence. The Technical Manager - Customer Support will be responsible for ensuring that our mission critical MDA "Maritime Domain Awareness" systems in active use by our customers, are operating reliably and properly and any reported issues; or that we find through our own monitoring activities, are rapidly investigated, diagnosed and resolved.

New!

Birmingham, AL2 days ago

$19.05–$33.20 Per Hour

Work requires the following motions: bending, twisting, squatting, and reaching* Exposure to FDA approved cleaning chemicals* Exposure to temperatures <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit* Ability to work in a wet and cold environment.* You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service).

Gardendale, Alabama27 days ago

Address underperforming metrics related to the store’s services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label.

Trussville, AL30+ days ago

General Summary: A Customer Experience Representative will spend approximately 75% of the day receiving inbound customer calls, taking customer product orders via multiple contact methods including phone, email and fax. Customer Experience Representative will also handle any issues and solve problems as necessary and communicate with the operations team, outside sales team to ensure accurate and timely delivery of orders.

Hoover, AL30+ days ago

Job Description: At Regions, the Cyber Security Manager is responsible for leading a diverse team of engineers and analysts charged with the daily operations of enforcing, monitoring, and managing cyber security controls to protect the assets of the bank, customers, and associates. This role monitors the domains of security controls including, but not limited to, malware defense, network security, Internet security, security analytics, threat intelligence and defense, cybercrime, data protection, vulnerability management, and customer authentication.

Birmingham, AL30+ days ago

Remote

$90,000–$130,000 Per Year

What youll be responsible for: Builds and maintains close working relationships with all levels of customer staff and management to understand specific business needs, tactical needs, and strategic goals. Maintains a high degree of communication with the management of each customer, including regularly scheduled conference calls and onsite customer visits.

Birmingham, AL13 days ago

Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Alabama, AL30+ days ago

You will work closely with Sales, Client Services, and Technical teams to ensure customers receive value, issues are addressed quickly, and opportunities for growth are identified. As the primary point of contact for strategic customers, you will act as a trusted advisor, internal advocate, and first line of defense for customer needs.

Birmingham, Alabama30+ days ago

Purpose of this Position: The Manager of Sales Operations provides strategic leadership and direction for the Sales Operations Specialists and Contract Analysts teams in partnership with the Manager of Strategic Accounts and National Sales Manager. The Manager plays a key role in driving continuous improvement, shaping sales strategy, participating in Pricing Committee and Product release discussions, and aligning operational excellence with organizational sales goals.

Trussville, AL9 days ago

This leader will function as a sales manager and maintain responsibility for the sales team and development and growth of the customer base and any future recruitment of talent and training required to develop the group to service a robust growth with customers in the UHP market. We are seeking a dynamic and results driven Service Sales Manager who will be responsible for directing the day-to-day execution for a defined regional segment of the sales organization focused on customers and prosperous business development of this segment.

Flexible Location, AL30+ days ago

Remote

$71,300–$88,100 Per Year

The ideal candidate for this role embraces an ambitious, consultative and agile mindset, strategically utilizes internal resources and technology to help solve customer challenges, is a storyteller who can deliver customer communication in both face to face and virtual formats and has an excellent financial and operational acumen. Account Managers will sell branded towel, tissue, and manufactured wiper products of Kleenex, Scott, Cottonelle, and WypAll brands to manufacturing, healthcare, education, office buildings, high traffic and other end-user markets.

New!

Birmingham, Alabama2 days ago

Critter Control Operations specializes in wildlife management services for residential and commercial properties, providing humane wildlife, animal, and integrated pest management solutions nationwide since 1984. You will grow sales and generate new accounts through training, mentoring and managing field sales representatives as well as uncovering new business opportunities.

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Customer Experience Manager Jobs in Homewood, AL

Construction Project Manager Jobot

MEP Engineering Manager Jobot

Client Executive - Business Development Manager Jobot

Estimating Manager Jobot

DMC Project Manager (Modular Construction Builds) Jobot

Territory Manager II Company Confidential

Senior Manager (or Director) of Program - Modular Construction Builds Jobot

Senior Manager, Preconstruction & Estimating Jobot

Assistant Project Manager Jobot

Private Client Relationship Manager First Horizon Bank

Senior Business Banking Relationship Manager First Horizon Bank

Collision / Body Shop CSR Receptionist Hendrick Automotive Group Corporate

Pharmaceutical Field Sales Representative Inizio Engage

Production Manager Lennar Homes

Sales Representative Company Confidential

Digital Customer Experience Manager Genuine Parts Co

Customer Experience Manager, Sr Huntington Bancshares Inc

Full Time Customer Experience Manager The Michaels Companies Inc

Customer Experience Manager The Michaels Companies Inc

Retail Customer Experience Manager The Michaels Companies Inc

Customer Experience Vendor Operations Manager Green Dot Corp

Federal Software Customer Service Manager - Remote Motorola Solutions Inc

Customer Service Manager Million Air

Senior Manager, Digital Experience Delivery - Remote CSAA Insurance Group

Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager) Whole Foods Market Inc

Homewood - Guest Experience Manager Quality Oil Company LLC

Part Time Customer Service Manager The Michaels Companies Inc

Manager, Sales and Customer Service Macy's Inc

Retail Experience Manager - Trussville AL Best Buy

Retail Experience Manager Fleet Feet

Experience Manager Ulta Beauty Inc

Case Manager, Registered Nurse (Oncology experience required) CVS Health Corp

Business Experience & Plan Manager The PNC Financial Services Group Inc

Digital Product Management Team Manager - Digital Assistant and Conversational Experiences Regions Financial Corp

Pro Experience Manager The Home Depot Inc

Customer Logistics Manager Ryder System Inc

PATIENT EXPERIENCE MANAGER - Birmingham, AL Compass Group North America

Manager, Experience Researcher Deloitte Touche Tohmatsu Ltd

Technical Manager - Customer Support SRT Marine Systems plc

Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager) Whole Foods

Experience Manager Ulta Beauty, Inc.

Customer Experience Rep The McPherson Companies Inc

Cyber Security Manager (Customer Identity and Access Management) Regions Financial Corp

Customer Relationship Manager Jack Henry & Associates Inc

Customer Service - Self Storage Manager Public Storage

Customer Success Manager (Strategic Accounts) Harris Computer Systems

Manager, Sales Operations Tom McLeod Software Corporation

Manager, Service Sales - Triple S Flotech FloWorks International LLC

Sales Account Manager Kimberly-Clark Corp

Region Sales Manager Critter Control

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